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Gluten-Free Stores - Wisconsin Grocers Association

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Ptacek’s calls their one-day meat sale their<br />

“Super Bowl” since they go all out to give<br />

the store a celebratory type of atmosphere.<br />

“On the day of the sale we have balloons<br />

and flowers decorating the store. The floors<br />

are waxed and we have about ten different<br />

demos going on—the store looks great,” he<br />

says. “It’s our way of ‘wining and dining’<br />

our customers.”<br />

If you aren’t using famed musical artists<br />

like Bon Jovi or Michael Jackson to help<br />

create a buzz at your sale, you’re missing a<br />

marketing opportunity. “We call it our<br />

‘Power Hour,’” says Ptacek. “We’ve found<br />

shoppers like the upbeat rotating<br />

background music that gives the store a<br />

something special, party-like atmosphere.”<br />

Ptacek says studies show about half of all<br />

grocery shoppers would rather be<br />

somewhere else other than shopping. “We<br />

try to lower those figures to about 25<br />

percent by making the overall shopping<br />

experience enjoyable especially on the oneday<br />

meat sale.”<br />

Super-sized Super Bowl sale<br />

Have you ever wondered how much<br />

volume a one-day meat sale might generate<br />

at your store? Kevin Mey, co-owner of<br />

Piggly Wiggly Plymouth, offers some<br />

perspective. The store has been running a<br />

one-day meat sale once a year on the<br />

Thursday before Super Bowl Sunday for<br />

the past 13 years.<br />

They chose Thursday because it’s not<br />

usually as busy as weekend days and the<br />

date before the Super Bowl, when people<br />

gather for cooking and celebrating, is a<br />

great time to sell meat products.<br />

On a good sale day (when weather<br />

cooperates), the store has done 33 times<br />

what they typically do on a Thursday. A lot<br />

of work goes into making it happen<br />

starting with studying the buying and<br />

traffic patterns, even the weather, from year<br />

to year. They keep good records and put<br />

everything on a spread sheet.<br />

The weather notation for the store’s<br />

enormous 2010 sale which resulted in the<br />

33 times normal volume and 3,000<br />

shoppers was this: “Partly cloudy, mid 20s,<br />

perfect day for a sale.”<br />

The 2011 sale was a success but was<br />

impacted by the largest snowstorm of the<br />

winter on February 2, the day before the<br />

big event. Mey explains, “We had the sale<br />

ads in the local newspaper, but it didn’t get<br />

delivered because of the snowstorm.”<br />

Tracking the details associated with the<br />

yearly sale is something Mey enjoys. “It’s<br />

fun in a way that is not unlike playing a<br />

winning game.”<br />

Over the years the Plymouth Piggly Wiggly<br />

has come up with a formula for getting the<br />

word out about the event. They put a big<br />

ad in the local newspapers, use bag stuffers<br />

two weeks before the sale,<br />

and print posters. “I<br />

usually have about 15<br />

posters printed up from<br />

the bag stuffers, and then<br />

I stop by local businesses<br />

and hand them out,”<br />

notes Mey.<br />

The one-day meat sale<br />

runs 6 a.m. to 9 p.m.<br />

“Every year we see the sale<br />

as an opportunity to<br />

improve the sale from the<br />

previous year,” says Mey.<br />

“That’s why we recently tried opening<br />

earlier in the morning. Last year, we found<br />

shoppers were lined up at the door at 5:30<br />

a.m. It was one factor that resulted in last<br />

year being a high volume sale.”<br />

In advance of the big event, the grocery<br />

checks with their warehouse as well as<br />

vendors for good buys. “Then we bring<br />

in a semi-trailer full of meat,” notes Mey.<br />

“At the end of the day at a good sale, the<br />

trailer is empty.<br />

What are some of the other elements<br />

that have helped make the event a<br />

success?<br />

They’ve offered good quality cuts of meat<br />

such as rib eye, pork tenderloin beef<br />

tenderloin, and New York strip steak cut to<br />

customers’ specifications. “Last year we had<br />

18 meat cutters at three cutting stations in<br />

the store,” he says.<br />

At the end of the day, Mey says his store’s<br />

single-day meat sales have been great, but<br />

the profit margin is typically low. Still, Mey<br />

adds, “It gives us an opportunity to bring<br />

in new shoppers who may not have been in<br />

One-day meat sales<br />

can be an important<br />

way to reach people<br />

who might not<br />

be shopping at<br />

your store.”<br />

the store before. It also challenges us to<br />

make every sale a successful venture.”<br />

Connect with your customers’<br />

tastes<br />

“A successful one-day meat sale has to be<br />

priced right in order to attract current and<br />

new customers,” said Ron Krantz,<br />

Executive Vice President and co-owner of<br />

UW Provisions, Inc. He’s been with the<br />

company since 1965, but grew up on a<br />

farm where he remembers enjoying great<br />

rib eye and T-bone steaks. He started<br />

working at UW<br />

Provisions when he was<br />

in college on the plant<br />

sanitation crew.<br />

Krantz says that one-day<br />

meat sales are more<br />

prevalent today than they<br />

were several years ago but<br />

you have to carefully<br />

define your guidelines as<br />

to what you’re going to<br />

sell and when. He points<br />

out, “Whenever meat<br />

prices are high, people<br />

tend to go with less expensive items. That’s<br />

especially true during a down economy so<br />

one-day meat sales can be an important<br />

way to reach people who might not be<br />

shopping at your store.”<br />

But Krantz adds, “A one-day meat sale should<br />

feature quality meat selections that your<br />

customers want. It can be a great way to<br />

connect with your regular shoppers, add<br />

new customers, and build loyalty for your<br />

grocery.”<br />

If you don’t know what draws people to<br />

your meat department, or encourages them<br />

to shop at a formidable competitor, a oneday<br />

meat sale may lead to learning more<br />

about the buying tastes of your customers<br />

and what your changing consumer base<br />

may want.<br />

Krantz cautions, though, that you need to<br />

offer quality meat items that appeal to your<br />

locale and the eating habits of your area.<br />

“Out-of-state big chains may dictate what<br />

you can offer at a big one-day meat sale.<br />

But people want to buy meat that they’re<br />

used to enjoying. If you offer a sale on<br />

brisket, which is popular for Bar-B-Qs in<br />

16 WISCONSIN GROCER www.wisconsingrocers.com

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