Setting up EXPLORER 700 with BGAN LaunchPad - Inmarsat

Setting up 

EXPLORER 700 with 

BGAN LaunchPad 

Version 04 

24 February 2010 

inmarsat.com/bgan 

Whilst the information has been prepared by Inmarsat in good faith, and all reasonable efforts have been made to ensure its accuracy, Inmarsat makes no warranty or representation as to the accuracy, 

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Contents 

1 Introduction 1 

1.1 About this guide 1 

1.2 Other sources of information 1 

1.3 Upgrading software 1 

Getting Started 2 

2 Introducing the terminal 2 

2.1 Physical characteristics 2 

2.2 Interfaces 2 

2.3 Services 2 

3 Setting up the terminal 3 

3.1 Installing BGAN LaunchPad 4 

3.2 Installing the SIM card and battery 4 

3.3 Connecting the cables 6 

3.4 Obtaining a GPS fix 7 

3.5 Connecting the terminal to your computer 8 

3.6 Registering with the network 11 

Voice and Data Connections 14 

4 Making voice, data and text connections 14 

4.1 Making an analogue handset or fax connection 14 

4.2 Making an IP Data Connection 15 

4.3 Sending or receiving a text message 21 

Configuring Terminal Interfaces 23 

5 Setting up the Ethernet interface 23 

6 Selecting multi-user or single-user mode 23 

7 Making a wireless LAN connection 24 

8 Making a Bluetooth connection 27 

9 Making an ISDN data connection 30

Telephony settings 32 

10 Viewing telephone numbers 32 

11 Setting up call forwarding 33 

12 Setting up call barring 34 

13 Setting up caller ID 35 

14 Setting up call waiting 36 

15 Setting up incoming call quality 37 

16 Setting up outgoing call quality 38 

16.1 Overriding the Default Outgoing Voice Quality 38

1 Introduction 

1.1 About this guide 

This document introduces the EXPLORER 700 terminal and explains how to set up the terminal for 

use on the BGAN network, register with the network and set up data, voice and text connections. 

It is intended for first time end-users, Distribution Partners, Service Providers and anyone who 

wants to use a BGAN terminal to connect to the BGAN network and use network services. A 

previous knowledge of satellite communications is useful, but not essential. 

The sections include: 

• Introducing the terminal – a brief overview of the physical features and interfaces of the terminal, 

and the available services. 

• Setting up the terminal – includes installing the battery and SIM card, connecting to a computer 

and registering with the network. 

• Making voice, data and text connections – an explanation of how to make a voice call, how to 

make IP data connections or an ISDN data connection, how to set up and open Bluetooth and 

WLAN connections and how to send and receive a text message. 

• Configuring terminal interfaces – how to set up the Ethernet interface and how to select single or 

multi-user mode. 

• Telephony settings – includes viewing telephone numbers, call barring and setting the quality for 

outgoing and incoming calls. 

1.2 Other sources of information 

• This is one of a series of PDF documents in the BGAN Solutions Guide. The Solutions Guide is 

designed to help you make the most of your BGAN terminal. Other documents in the series are 

available for download from www.inmarsat.com/support. Click on BGAN, then click on User 

guides. 

This Web site also gives further information on the BGAN service, including Industry solutions. 

• For help in using BGAN LaunchPad, refer to “BGAN LaunchPad User Guide”, available for 

download from www.inmarsat.com/support, click on BGAN, then click on LaunchPad 

guides. 

• For further information on the EXPLORER 700 terminal, refer to the “EXPLORER 700 User 

Manual”, supplied in PDF format on the Thrane & Thrane CD. 

1.3 Upgrading software 

• To download the latest USB drivers and BGAN LaunchPad software, go to 

www.inmarsat.com/bgan-updates. 

• To obtain the latest terminal firmware, select Update > Versions and Availability from BGAN 

LaunchPad, or go to the Thrane & Thrane web site at www.thrane.com. 

Setting up EXPLORER 700 with BGAN LP V.4 11 March 2010.doc Page 1

Getting Started 

2 Introducing the terminal 

This section introduces the physical characteristics, interfaces and services available on the Thrane 

& Thrane EXPLORER TM 700 (also referred to as the ”terminal” throughout this document). 

2.1 Physical characteristics 

Item 

Manufacturer 

Physical dimensions 

Weight (including battery) 

External power 

Battery life 

Ingress protection 

2.2 Interfaces 

Interface 

2 x RJ45, Auto cross-over 

MDI/MDI-X 

(IEEE 802.3 10/100BASE-T) 

USB v1.1 

Specification 

Thrane & Thrane 

Approx. 297 mm x 399 mm x 52 mm 

(11.7 in. x 15.7in. x 2in.) 

3.2 kg (7 lbs) 

100-240 Volts AC (47-63Hz) 

Transmit: 1.5hrs at 492kbps 

Stand-by time: 36hrs 

IP 52 – transceiver 

IP66 – antenna 

Equipment needed 

IP data device, LAN-enabled 

IP data device, USB-enabled 

2 x Phone/fax RJ11 RJ11 handset, G3 fax machine 

2 x ISDN RJ45 RJ45 handset, ISDN data device 

WLAN Access Point 

(IEEE 802.11 a/b/g) 

Bluetooth v1.2 

2.3 Services 

Services 

Standard IP data 

Streaming IP data 

Phone/fax 

ISDN data 

Text 

IP data device, wireless-enabled 

Bluetooth handset, headset or Bluetooth data device 

Specification 

Up to 492kbps (send and receive) 

32kbps, 64kbps, 128kbps, 256kbps, 384kbps (multiple 

streaming sessions simultaneously) 

Standard (4kbps) or Premium (3.1kHz) 

UDI/RDI (64kbps) 

To other BGAN terminals or cellular mobile phones. 

From other BGAN terminals, and some mobile phones, 

depending on service provider. 


3 Setting up the terminal 

This section explains how to set up the EXPLORER 700 terminal and connect to the BGAN 

network. The steps described are: 

a. Installing BGAN LaunchPad on your computer. 

b. Installing the SIM card and battery. 

c. Obtaining power and charge the battery. 

d. Obtaining a GPS fix. 

e. Connecting the terminal to your computer. Inmarsat recommends that when first setting up you 

use either: 

• the LAN interface, or 

• the USB interface. 

If you use USB, you must first install the supplied drivers. 

f. Pointing the terminal and registering with the BGAN network. 

Pre-requisites 

Before you start, make sure that you have: 

• The BGAN terminal. 

• The rechargeable battery, supplied with the terminal. 

• A USIM card, supplied by your Service Provider. 

• The Ethernet cable supplied with the terminal, or the USB cable mounted with a Mini-B 

connector supplied with the terminal, depending on how you want to connect the terminal to 

your computer. 

• The BGAN LaunchPad installation CD, supplied with the terminal. Make sure that the PC or 

Mac has the minimum system requirements for BGAN LaunchPad (refer to page 4 for details). 

• The USB drivers supplied on your installation CD, if you intend to connect to your computer 

using USB. 

• An RJ11 handset or G3 fax machine if you intend to use the Phone/fax interface. 

• An RJ45 handset or ISDN data device if you intend to use the ISDN interface. 

• A Bluetooth-enabled computer, with a supported profile, if you intend to connect using 

Bluetooth. 

• A wireless router or wireless-enabled computer, if you intend to use a wireless connection. 


Minimum system requirements for BGAN LaunchPad 

The following are the minimum hardware and software requirements for using BGAN 

LaunchPad to manage the EXPLORER 700 on your computer. 

Hardware requirements 

You must have the following on your computer: 

• Support for one of the following: USB, Bluetooth or Ethernet. 

• Intel Pentium III CPU, or equivalent. 

• 100Mb of free hard disk space. 

• 128Mb of RAM. 

• CD-ROM drive. 

• Operating systems: You must have one of the following operating systems on your 

computer: 

• Microsoft Windows 2000 with SP4. 

• Microsoft Windows XP with SP2. 

• Linux Red Hat 9 - KDE 3.1.10 (Kernel Version 20.4.20-8). 

• Mac 10.x. or Mac 9.2 or Mac 9.2. 

3.1 Installing BGAN LaunchPad 

To install BGAN LaunchPad on your computer: 

a. Insert the BGAN LaunchPad Installation CD into your computer's CD-ROM drive. 

b. Follow the on-screen instructions. 

A step-by-step guide to the installation of BGAN LaunchPad is given in “BGAN LaunchPad User 

Guide” available for download from www.inmarsat.com/support. 

3.2 Installing the SIM card and battery 

To get the terminal ready for connection: 

a. The EXPLORER 700 has a transport latch, securing the antenna and receiver during transport. 

Open the latch as shown below: 


. Flip up the antenna module and access the keypad and connectors as shown below: 

Note 

If required, you can detach the transceiver from the antenna and use both components 

separately. Refer to the EXPLORER 700 User Manual for details. 

c. Use a pen or similar object to press the eject button at the SIM slot marked USIM#1 and release 

the SIM card holder. The SIM card holder is a small plastic frame designed to hold the SIM 

card. 

d. Place the SIM card into the SIM card holder, with the printed side visible. 

e. Insert the holder containing the SIM card into the SIM slot marked USIM#1. Position the holder 

with the printed side facing down. 

f. Press gently until it snaps into place. 


g. Make sure the battery is positioned correctly as shown below: 

3.3 Connecting the cables 

After inserting SIM card and battery, connect all relevant cables. 

Connecting the antenna to the transceiver 

The EXPLORER 700 has two connectors for connecting the antenna to the transceiver. Note the 

following: 

• If you are going to use the antenna and transceiver attached as one unit, use the short antenna 

cable provided with your EXPLORER 700. 

• If you are going to use the antenna separated from the transceiver, use an antenna cable 

supplied by Thrane & Thrane (or a cable with similar specifications). For information on 

available lengths refer to the EXPLORER 700 User Manual. 

To connect the antenna, do the following: 

a. Connect the antenna cable to the connector on the antenna module, as shown below: 

b. Connect the other end of the cable to the antenna connector on the transceiver: 


Important If you are using the transceiver with the antenna attached, connect the cables before 

making final adjustments to the antenna position. Otherwise, you may accidentally 

move the antenna when you connect the cables. 

Connecting to the power supply 

To power on the terminal using the power adapter, with the terminal switched off: 

a. Connect the AC/DC power supply to the DC power input of the EXPLORER 700. 

b. Use the power cable to connect the AC/DC adapter to any AC power outlet between 100 and 

240 VAC. 

Note 

The battery charges automatically whenever the terminal is connected to the power source. 

To ensure accurate information on battery capacity, Thrane & Thrane recommends that you 

fully charge, then fully discharge the battery (until the terminal closes down automatically) 

and finally charge the battery again before using the terminal for the first time. 

The terminal can be used during the discharging process, but the remaining battery capacity may 

not be displayed accurately in the BGAN LaunchPad status bar. 

3.4 Obtaining a GPS fix 

Note 

You must install a SIM card before you can obtain a GPS fix. 

The BGAN network requires a valid GPS fix to successfully register your BGAN terminal. 

a. Take the EXPLORER 700 outside, open the stand so that the terminal antenna is facing 

upwards, and place the unit on a flat surface with an unobstructed view of the sky. 

b. Switch the unit on using the power button on the left of the display. The EXPLORER 700 

automatically searches for a GPS fix when first powered on. 

c. You may be prompted to enter a PIN code. Press C to cancel the PIN code prompt (you do not 

need to enter a PIN code to obtain a GPS fix). 

d. Leave the terminal to acquire a GPS fix. This may take a few minutes. To check the terminal’s 

GPS status, enter the PROPERTIES > GPS STATUS menu on the terminal’s display panel. 

• If the terminal has a GPS fix, and the position can be displayed, the position is shown in the 

display, in the format shown below: 

• If the terminal has a GPS fix, but the position cannot be displayed the word ACQUIRED is 

displayed. The position may not be displayed because it is not permitted in this location, or 

because the terminal is not yet registered on the BGAN network. However, you can still use 

your terminal even if you cannot view the GPS fix location. 

• If the terminal does not have a GPS fix, the display shows almanac data, which is a series of 

vertical bars giving the status of 16 GPS satellites. 


About GPS 

The Global Positioning System (GPS) uses 24 orbital satellites to fix the position of the 

terminal anywhere on the globe. 

• In normal operation, a GPS receiver, such as that built in to the Terminal, needs to 

be able to receive signals from at least three satellites so that it can then calculate 

latitude, a longitude and an altitude – this position fix is referred to as a 3- 

dimensional or 3-D fix. If only two GPS satellites can be seen by the GPS receiver, 

then the last available altitude measurement is assumed and the GPS receiver 

calculates a position fix based on latitude and longitude only. This simpler position 

fix is referred to as a 2-dimensional or 2-D fix and is quicker and easier to obtain 

than a 3-D fix, but may be less accurate. 

Note: You can register with the BGAN network with a 2-D or a 3-D fix. 

• The GPS receiver may take between a few seconds and 20 minutes to obtain a GPS 

fix, depending on how frequently the GPS receiver is being used. The frequency of 

use determines the how quickly the GPS Terminal is able to start. 

• Hot start - if the GPS receiver is being used frequently, (that is, at least every two 

to six hours), it is regularly updated with data from the GPS satellites and so only 

takes a short time to obtain a GPS fix after being switched on. 

• Warm start - if a GPS receiver has not been used for more than six hours, then it 

will take longer to obtain a GPS fix, perhaps up to 45 seconds. 

• Cold start - if the GPS receiver has not been used for some time or is 300 km or 

more from where it was last used, it can take between 10 and 20 minutes to 

obtain a valid position fix. 

• Following successful registration and providing the Terminal is left switched on and 

remains stationary, the GPS is no longer needed. Periodically, the BGAN terminal 

contacts the BGAN network to inform the network that it is still switched on. In 

addition, the BGAN network periodically checks each terminal for activity and if 

there has been no traffic through the terminal, and the terminal has not 

automatically contacted the BGAN network as described above, then the terminal 

will be de-registered from the network. 

3.5 Connecting the terminal to your computer 

When you first connect the terminal to your computer, Inmarsat recommends that you use either 

the LAN or USB interface. 

Tip 

USB can operate over a distance of up to 5m with standard cables. Ethernet can operate 

over a distance of up to 100m with standard Ethernet cables. 

Connecting over LAN 

Note 

For the LAN interface to work without any further setup, your computer must be configured 

to obtain an IP address and DNS server address automatically. To check that these 

settings are configured on your computer, refer to the documentation for your operating 

system. 

To connect the BGAN terminal to your computer using Ethernet: 

a. Connect the LAN cable to the LAN port of your computer. A suitable cable is provided with the 

EXPLORER 700. 

b. Connect the other end of the cable to one of the LAN ports on the EXPLORER 700. A message 

confirming the connection is displayed. 


Tip 

Some corporate computers are configured with a static IP address. If your computer has a 

static IP address, you must go into the IP Properties option and change your computers 

settings to obtain an IP address automatically. 

This is only necessary the first time you connect. You can then change the IP settings to 

use astatic IP address, if required. 

IP addressing on the Explorer 700 

• In normal operation, the terminal uses its built-in DHCP server to allocate IP 

addresses automatically. If you want to manually set up IP addressing, you can 

use the terminal’s default range of IP addresses, as shown below: 

Terminal IP address 192.168.0.1 

Default IP address 192.168.0.100 

Subnet mask 255.255.255.0 

DNS 

If you use BGAN.INMARSAT.COM as your 

APN, the default DNS addresses are 

172.30.66.7 and 172.30.34.7 

If you use another APN, your Distribution 

Partner supplies you with a DNS address 

for your APN. 

• To test connectivity between your computer and the terminal, ping 192.168.0.1 

from your computer. If a reply is received, your computer is connected to the 

terminal. 

• You have the choice of using the EXPLORER 700 in Multi user or Single user 

mode. 

• Multi user mode - multiple users can share a single data connection. Each user 

is allocated a private IP address from the terminal’s pool of IP addresses. 

• Single user mode – intended for single users, or for use with an external 

Router. The computer or other hardware connected to the terminal is given a 

public IP address by the network. 

For details on how to set the terminal to Multi user mode or Single user mode, 

refer to the document “Using BGAN LaunchPad on the EXPLORER 700” 

Refer to the Solutions Guide document “BGAN and IP data connections” for further 

details. 

Connecting over USB 

To connect the BGAN terminal to your computer using the USB port: 

a. Install the USB drivers from the supplied installation CD, following the instructions provided. Two 

USB drivers are installed, creating two COM ports for the computer. 

Tip 

To check if the installation was successful, display the list of modems on your operating 

system (refer to the documentation supplied with your operating system for details on how 

to do this). Two ports called Thrane & Thrane EXPLORER port 1 and Thrane & Thrane 

EXPLORER port 2 should be displayed. 

b. Connect one end of the USB cable to the USB port of your computer. 


c. Connect the other end of the cable to the USB connector on the EXPLORER 700. 

d. Power up the terminal. Your computer should now automatically discover that new hardware is 

connected. 

e. Install the new hardware as described in the documentation for your operating system. 

f. After pointing, check the connection by opening your dial-up connection as described in the 

documentation for your operating system. 

Note 

USB drivers are provided with your BGAN terminal. You can also download the latest USB 

drivers from the Inmarsat Web site. Go to 

www.inmarsat.com/support, click on BGAN and then click on Software drivers. 

Interfacing with the BGAN terminal 

You have three ways of interfacing with the BGAN terminal when using the 


• BGAN LaunchPad – Inmarsat’s easy-to-use software interface, that provides stepby-step 

instructions on connecting to the BGAN network and setting up satellite 

connections. You can use BGAN LaunchPad to manage data connections, send 

and receive text messages, monitor telephone usage and upgrade software. The 

interface can be installed on any computer connected to the terminal and 

accessed by double-clicking on a desktop icon. With BGAN LaunchPad, you have 

access to all the latest customization options and features of the BGAN service. 

You can also update firmware automatically using BGAN LaunchPad. 

Note If you use only the USB connection, you must install the USB drivers before 

you can use BGAN LaunchPad. 

• The terminal’s LCD display and keypad – the EXPLORER 700 has an LCD display 

and keypad for displaying status and for changing simple parameters. For details, 

refer to the EXPLORER 700 User Manual. 

• The terminal’s web interface – the EXPLORER 700 has a built-in web interface for 

easy configuration of the terminal and software upgrades. The interface can be 

accessed directly from a computer connected to the terminal by entering the 

default IP address of 192.168.0.1 into a standard Internet browser. For details, 

refer to the EXPLORER 700 User Manual. 

Inmarsat recommends that only one interface be used to ensure that settings and 

configurations are not overwritten. This guide assumes use of BGAN LaunchPad. 


3.6 Registering with the network 

Establishing a connection and registering successfully with the network requires careful orientation 

of the terminal towards the satellite, a process called pointing. Accurate and precise pointing is 

important, because a badly-pointed antenna can reduce the data rate achievable over the network, 

or even restrict access to services. When pointing is complete, you can register the terminal with 

the BGAN network. 

Use BGAN LaunchPad to step through the process of pointing the terminal and registering with the 

network. In addition, you can use the BGAN terminal’s display and keypad to point the terminal. 

To use BGAN LaunchPad to point the terminal: 

a. Open BGAN LaunchPad by clicking on the BGAN LaunchPad icon on your desktop. 

The following screen is displayed: 

The status bar displays the message In Pointing Mode. 

Note 

The coverage map and “Welcome to BGAN” area are provided to assist you in pointing, 

but the location shown may not correspond to your GPS fix. This does not affect 

network registration. 

b. BGAN LaunchPad suggests the recommended pointing angle and direction to correctly position 

the terminal. 

Note 

Do not touch the antenna. 

• Using the terminals’ built-in compass, rotate the terminal left or right until it points in the 

correct horizontal direction, known as the azimuth. 

• Tilt the terminal slowly up or down until it points in the correct vertical direction, known as the 

elevation. 

c. Monitor the signal strength on the status bar: 


d. Use this information and the signal strength reading on the terminal’s display to further adjust 

the antenna position to obtain maximum possible signal strength. Remember not to touch the 

antenna. 

Note: 

If the signal strength is not sufficient, registration may not be possible and the terminal 

may not be able to establish a data connection. 

e. When you have positioned the terminal to obtain the optimal signal strength, you are ready to 

register with the network. Click on Register with Network now. 

Tip: 

You can also register with the network by pressing the OK button on the terminal’s 

keypad at any stage in the pointing process. 

f. By default, BGAN LaunchPad opens a standard IP data connection after successful registration. 

The status zone reads Standard Data Connection Open. Ready for Phone, Text and Data. 

Tip 

You can make or receive phone calls, or send and receive a text message even if you 

do not have an IP data connection. 

Using BGAN LaunchPad during pointing and registration 

Note the following about BGAN LaunchPad during pointing and registration: 

• During pointing, the location shown on the coverage map is based on your previous 

location. The coverage map displays your current position only after you exit pointing 

and register with the network. 

• During pointing, signal strength information is provided by the satellite’s global beam. 

Once you have registered, the signal strength is provided by the satellite’s regional 

beam. Therefore the signal strength bar shown in BGAN LaunchPad may change after 

registration. Once you have opened a data connection, signal strength is provided by 

the spot beam. 

• To check the actual signal strength, select Help > Diagnostic Report in BGAN 

LaunchPad. The actual signal strength is given in the dialog box that is displayed. 


Automatic mode 

The EXPLORER 700 offers the following automatic features. 

By default, the terminal automatically opens a data connection after you register with the 

network. However, there is a minimum charge for opening an IP data connection (unless 

you are on a lease package) and data may be transferred across the connection even if 

you are not actively using an application (for example, your computer may be receiving 

automatic updates). 

If you do not want to incur these charges, you can switch off the automatic connection 

feature using BGAN LaunchPad, as follows: 

g. Select BGAN Services > LaunchPad Automatic Connection from the BGAN LaunchPad 

main menu. The BGAN LaunchPad automatic connection window is displayed 

h. Uncheck Automatically open a standard Data connection after network registration and 

click on OK to turn off automatic data connection. 

You can configure the terminal to automatically exit pointing and set up a data 

connection after power on. This feature is disabled by default, but you can enable it 

using the EXPLORER 700 Web interface. Refer to the “EXPLORER 700 User Manual” for 

details. 


Voice and Data Connections 

4 Making voice, data and text connections 

You can connect to the terminal using any of the following interfaces: 

• USB, for IP data connections. 

• Phone/fax, for Standard (4kbps) or Premium (3.1kHz) voice connections. 

• 2 x LAN ports, for IP data connections. If required, you can connect the LAN port to a hub, 

switch or router for multi-user connections. 

• 2 x ISDN ports, for UDI/RDI (64kbps) voice or ISDN data connections. 

• Wireless Access Point, for IP data connections. 

• Bluetooth, for Bluetooth handset or headset voice connections, or IP data connections. 

If required, you can connect to more than one interface simultaneously. 

4.1 Making an analogue handset or fax connection 

Setting call quality 

You can choose to receive incoming or make outgoing calls using Standard or Premium voice 

quality. Standard quality calls are made at 4kbps, premium quality calls are made at 3.1kHz over a 

64kbps ISDN channel. If call quality is set to premium, you can connect a G3 fax machine to the 

phone/fax interface. 

• Set the required call quality for all calls in BGAN LaunchPad, as described below. Note that you 

must set the incoming call quality and outgoing call quality separately. 

• To set the incoming call quality for one or both of the analogue interfaces to Standard 

(4kbps) or Premium (3.1kHz), select BGAN Services > Telephony Settings in BGAN 

LaunchPad and select the Incoming Calls tab. 

Refer to the document “Using BGAN LaunchPad on the EXPLORER 700” for details on 

using this screen. 

º To set the outgoing call quality for one or both of the analogue interfaces to Standard or 

Premium for all calls, select BGAN Services > Telephony Settings in BGAN LaunchPad 

and select the Outgoing Calls tab. 

Refer to the document “Using BGAN LaunchPad on the EXPLORER 700” for details on 

using this screen. 

• Set the required call quality for an individual call using the handset. Dial *1 before dialling the 

number to set the call quality to Standard, or dial *2 before dialling the number to set the call 

quality to Premium. 


Note 

Voice calls are charged by call duration, and a 3.1kHz voice call is charged at a higher rate 

than a 4kbps voice call. Refer to your Service Provider for details on call charges. 

To connect a phone or fax to the terminals’ phone/fax interface, you need an analogue telephone 

cable with an RJ-11 connector. 

Note 

If you are connecting a fax, you must ensure that the voice quality is set to premium (that is 

3.1kHz). 

Connect the cable to your phone or fax. 

a. Connect one end of the cable to your handset. 

b. Connect the other end of the cable to the phone/fax connector on the BGAN terminal. 

c. Check the connection by making a phone call or sending a fax. 

If the connection fails, check the display on the terminal. If the analogue phone icon is not present 

in the display, the interface is off. To turn the interface on: 

a. Using the terminal’s display and keypad, select SETTINGS > INTERFACES. 

b. Select the PHONE/FAX interface. 

c. Select ON. 

4.2 Making an IP Data Connection 

Pre-requisites 

Before you can open an IP data connection, ensure that you have done the following: 

• Installed a provisioned SIM card, supplied by your Service Provider. The SIM card 

contains Access Control Point (APN) information, therefore Inmarsat recommends that 

you do not change the APN after installing the SIM card. 

• Connected your computer to the BGAN terminal, using one of the terminal’s interfaces. 

• Pointed the terminal to obtain the maximum possible signal strength. 

• Registered with the BGAN network 

You can make an IP data connection using any of these interfaces: 

• USB. 

• LAN – in Multi user mode or Single user mode. 

• Wireless LAN. 

• Bluetooth. 

Opening a standard data connection 

By default, when you first register with the BGAN network, the terminal opens a standard IP data 

connection. The standard connection is an always-on, best effort connection and is suitable for 

most basic data applications. It is charged by the amount of data sent and received. 


To check that the standard connection is open, select the Data tab in BGAN LaunchPad. 


If the standard connection is open, the words Disconnect Standard are displayed below the 

connection icon. 

Note 

If the standard connection is closed, the words Connect Standard are displayed below the 

connection icon. Click on the icon to open the standard connection. 

You can now browse the Internet, send and receive email and use other IP applications. All traffic 

is transferred across the standard connection. 

Opening a streaming data connection 

If you require a guaranteed data rate for your connection (if, for example, the application is time 

critical), you can connect using one of the five dedicated streaming connections, at the following 

data rates: 

• 32kbps streaming 





Each dedicated streaming class connection is charged by the length of time that the connection is 

live. When you open a streaming connection, the standard connection is closed. 

Tip 

By default, error correction (also called network packet retransmission) is switched on. 

Inmarsat recommends that you turn error correction off for UDP/IP connections, as this 

feature is not required for this connection type. Refer to “BGAN and IP data connections” 

for details. 


To open a streaming connection: 

a. Select the Data tab in BGAN LaunchPad: 


b. Select the required streaming connection, for example 64 Streaming. The following message is 

displayed, asking you to confirm that you want to close your current connection and open a new 

connection, charged by time: 

c. Click on OK. The new data connection opens, and the following screen is displayed: 

The Standard connection is closed and the 64 Streaming connection is open. All traffic is 

transferred across the selected streaming connection. 

Note 

If you subsequently want to close the streaming connection and open another streaming 

connection, or reopen the standard connection, repeat steps 1 to 3. 

If you want to close all connections, click on the currently open connection. 


Configuring a dedicated streaming connection 

In addition to the default connections, BGAN LaunchPad enables you to configure and open one or 

more dedicated streaming connections (you can associate one of the icons shown above with a 

dedicated streaming connection). These are assigned to specific applications, for example Win 

Media, to ensure that the connection for this application’s data is not shared with any other 

application. 

You must have a pre-configured standard or streaming connection open before you can open a 

dedicated streaming connection. This is because each dedicated streaming connection creates a 

virtual IP data connection which shares the IP address of the pre-configured standard or streaming 

connection. 

For details on configuring dedicated streaming connections, refer to the document “BGAN 

LaunchPad User Guide”. 

Traffic Flow Templates 

Each dedicated streaming connection is associated with a Traffic Flow Template (TFT). A 

TFT, also called an Application Template, assigns a priority to a selected type of traffic in 

order to maximize performance. 

BGAN LaunchPad supports the following pre-configured TFTs, any one of which can be 

selected when you configure a dedicated streaming connection to ensure that the defined 

traffic has its own dedicated connection: 

• FTP 

• QuickLink 

• QuickTime 

• Real Media 

• Streambox 

• WinMedia 

If you wish to want to define your own TFT for another application, contact your Service 

Provider for assistance. 

To open a dedicated streaming connection: 

a. Select the Data tab in BGAN LaunchPad. 



b. In this scenario, you have set up a dedicated streaming connection for Win Media. The 

Standard connection is currently open. The newly-created dedicated streaming IP data 

connection (Win Media) has been added to the list of available connections, to the right of 

BGAN X-Stream. The Connection control window has been modified to provide left and right 

arrows to scroll sideways. Click on the right arrow to reveal Connect Win Media. The standard 

IP data connection scrolls off the left of the screen, but can be accessed again by clicking the left 

arrow. 

c. Select the required dedicated streaming connection, for example Win Media. The following 

message is displayed, asking you to confirm that you want to open a dedicated connection in 

addition to your current connection: 

d. Click on OK. The new data connection opens and the following screen is displayed: 


The Standard (off screen to the left) and the Win Media connections are both open. All traffic 

other than Win Media data continues to use the standard connection. 

You can open up to 10 dedicated streaming connections in addition to your default connection. 

LAN IP data connections in Multi user mode and Single user mode 

IP data connections operate differently depending on whether you are in Multi user mode 

or Single user mode: 

• If the terminal is operating in Multi user mode, and multiple users are connected to the 

Ethernet interface over a hub or switch, all users share the standard or streaming IP 

data connection. Only one session of BGAN LaunchPad is required. Other users can 

open a dedicated connection, if required. 

• If the terminal is operating in Single user mode, and multiple users are connected to the 

Ethernet interface over an external router, only one user can request a standard or 

streaming IP connection. Dedicated connections are not supported. 

If you can’t make a data connection 

If you can’t open a data connection, check that the default Access Point Name (APN) is set 

correctly. The APN is stored on your SIM and must be configured as the access point for each of 

your data connections for the data connection to open successfully. 

Tip 

If you want to open a dedicated streaming connection, the APN of the dedicated streaming 

connection must be the same as that of the standard or streaming connection already open. 


To check the default APN is set correctly: 

a. Select BGAN Services > LaunchPad APN Options. The APN Configuration screen is 

displayed: 

Verify the Current Default APN text box to ensure that you are connected to the correct APN. 

If not, either: 

• Click on Fetch from SIM or 

• Select the required APN from the Select APN drop-down list and click on Make default. 

To check that the APN for a specific data connection is set to the default: 

a. Select the Data tab in BGAN LaunchPad. 

b. Right-click on the connection you want to check and select Edit. The Primary Connection 

screen is displayed: 

c. Verify the APN displayed in the Select APN field. If it is not correct, select the required APN 

from the drop-down list and click on OK. 

Tip 

Some Distribution Partners assign usernames and passwords to the APN. You may need 

to enter these when accessing or changing APN details. 

Sending or receiving a text message 

You can send text messages from a BGAN terminal to another BGAN terminal and from a BGAN 

terminal to a mobile phone. You can also send a text messages from a mobile phone to a BGAN 

terminal, but only on those networks with which Inmarsat has an agreement. 


To access text features, select the Text tab in BGAN LaunchPad: 


Refer to the document “BGAN LaunchPad User Guide” for details on using this screen. 

Note 

LaunchPad advises you with a pop-up message when a new text has been received. 


Configuring Terminal Interfaces 

5 Setting up the Ethernet interface 

You can turn the Ethernet interface on or off. To do this: 

a. Select Terminal > Configure Ethernet. The following screen is displayed: 

b. Select Enable to enable the Ethernet interface, or Disable to disable the interface. 

c. Click on OK to save the setting, or click on Cancel to exit without saving. 

6 Selecting multi-user or single-user mode 

IP data connections operate differently depending on whether you are in Multi user mode or Single 

user mode: 

• If the terminal is operating in multi user mode and multiple users are connected to the Ethernet 

interface over a hub or switch, all users share the standard or streaming IP data connection. 

Only one session of BGAN LaunchPad is required. Other users can open a dedicated 

connection, if required. 

• If the terminal is operating in single user mode, and multiple users care connected to the 

Ethernet interface over an external router, only one user can request a standard or streaming IP 

connection. Dedicated connections are not supported. 

To set the terminal to operate in multi-user mode or single-user mode: 

a. Select Terminal > NAT Mode. The following screen is displayed: 

b. Check Multi user or Single user, as required. 

c. Click on OK to save the settings, or click on Cancel to exit without saving. 


7 Making a wireless LAN connection 

The EXPLORER 700 has a built-in wireless LAN (WLAN) 802.11a/b/g Access Point. To set up a 

WLAN connection, place your computer within 100m from the terminal. Note that this is the 

maximum distance; the actual distance may be shorter, depending on the environment. In an office 

environment, you should be able to establish a connection across adjoining 2-3 rooms. 

After registration with the network, use BGAN LaunchPad to set up the WLAN interface, as follows: 

a. Select Terminal > WLAN Interface Settings. The Configure WLAN Interface dialog box is 

displayed: 

b. Check Enable to activate the WLAN interface. 

c. Enter a Network Name (SSID). The default is EXPLORER 700, but you can change this if 

required. 

d. Check Enable next to Broadcast SSID to allow other users to view this access point, or 

Disable to hide the access point from other users. 

e. Select a Country from the drop-down list. 

f. Select a Mode from the drop-down list. The options vary depending on the Country you select 

in step 5. The possible options are: 

• 802.11a (5 GHz). In some countries, this mode is restricted to indoor use. Note that if you 

intend to use Bluetooth and WLAN simultaneously, it is recommended that you use this 

mode (if available) for optimum performance. 

• 802.11b 

• 802.11g 

g. Select a Channel number from the drop-down list. The WLAN channels you may legally use 

vary in different regions of the world. In some countries, certain channels are not available. 

Please be sure to select your Country from the drop-down menu before selecting one of the 

available channels. Channel 11 is common to almost all regions and so it is used as the 

default. 


h. Select an Encryption standard from the drop-down list. The option you select here affects the 

options available in the remainder of the screen. The available options are: 

• None. No security settings are applied. 

• WPA-TKIP. Wi-Fi Protected Access, Temporal Key Integrity Protocol. 

• WPA2-AES. Wi-Fi Protected Access 2, Advanced Encryption Standard. WPA2 is a more 

robust encryption mechanism than WPA, and is required for some corporate and 

government use. 

• WEP40. Wired Equivalent Privacy 40 bit key. 

• WEP104. Wired Equivalent Privacy 104 bit key. 

WPA offers a higher level of security than WEP, by providing longer keys that change 

dynamically over time. 

i. Select an encryption type at the Enter WEP key in: prompt. This can be one of the following: 

• Hex keys use hexadecimal numbers (0-9, A-F) to encrypt and decrypt data and are the most 

widely supported format. 

• ASCII (plain text) keys are supported on some operating systems (check that your operating 

system supports ASCII before you select this option). 

j. Enter up to four WEP key options, depending on the selections you made in step h and step i. 

The format depends on whether you selected Hex or ASCII. 

• Hex. Enter a two digit hexadecimal number (0-9, A-F) in each box on the WEP Key row. 

• ASCII. Enter a string of 5 characters for 64 bit encryption (WEP40), or 13 characters for 128 

bit encryption (WEP104). 

Check that each key you set up is exactly the same as the key on your Access Point. 

k. Click on OK to save the changes, click on Cancel to exit without saving, or click on Apply to 

apply the settings for this WLAN session only. 

Any computer with WLAN capability and in range of the terminal can detect the terminal's WLAN 

SSID and connect to it automatically using BGAN LaunchPad. 

To connect to the WLAN interface, after registering the terminal with the network: 

a. Power up your computer and place it within wireless range of the EXPLORER 700. 

b. Select the EXPLORER 700 access point on your computer. The default name is EXPLORER 

700. 

c. Check your connection by browsing to the Internet. 

If you want to control access to the terminal’s WLAN SSID, use the Whitelist described below. 

Setting up the Whitelist 

If you want to control access to the terminal’s SSID, you can enable the terminal’s Whitelist 

feature, and select which computers can access the terminal’s WLAN interface. You must know 

the MAC address of the terminal(s) you want to add to the Whitelist. 


To enable and set up the Whitelist: 

a. Select Terminal > WLAN Whitelist. The Configure WLAN Whitelist window is displayed: 

b. Check Enable to activate the Whitelist. 

c. Type the MAC address of the computer that you want to add to the Whitelist into the boxes at 

the foot of the screen, and click on Add. This MAC address displays in the Allowed Devices 

list. 

d. Repeat step c. for all computers you want to add to the Whitelist. You can have a total of 10 

computers on the Whitelist at any one time. Once 10 computers have been added, the Add 

button greys out and you must delete a computer before you can add another computer to the 

Whitelist. 

e. Click on OK to save the displayed information. 

If the Whitelist is enabled, only those computers granted access can use the terminal’s WLAN 

interface. If you Disable the Whitelist, all computers in range can access the WLAN interface. 

To delete one or more computers from the Whitelist, do the following: 

a. Check box(es) next to the computer(s) you want to delete from the Whitelist. 

b. Click on Delete. 

Tip 

The Bluetooth and WLAN interfaces may interfere with each other if they are both active. 

For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN 

mode 802.11a. 


8 Making a Bluetooth connection 

Bluetooth and the EXPLORER 700 

Interface 

Built-in antenna, Bluetooth class 1 v1.2 

Also supports class 2 and class 3 peripherals if they 

support RSSI (Received Signal Strength Indicator). 

Cordless Telephone Profile (CTP) 

Service Discovery Application 

Supported Profiles 

Serial Port Profiles (SPP): 

Dial-up networking (DUN) 

LAN Access Profile (LAP) 

Headset Profile (HSP) 

Distance to device 

Maximum 100m outdoors 

• Your Bluetooth device must be paired with the terminal’s built-in Bluetooth modem 

before you can make Bluetooth calls or transmit Bluetooth data. If you want to pair 

your device with the terminal, the default device name is “EXPLORER 700”, and the 

default passkey is the terminal serial number. The terminal’s serial number is found on 

the label on the back of the terminal. 

• You can use the terminal’s in-built Bluetooth modem to open a Bluetooth voice 

connection or a Bluetooth data connection. To use a Bluetooth device with the BGAN 

terminal, you first have to enable the Bluetooth interface in the terminal and in the 

device, and then pair the device with the terminal. To do this, you can either: 

• Search for the terminal from your Bluetooth-enabled device, using your device’s 

Bluetooth software. 

• Search for your Bluetooth-enabled device from the terminal. You can do this using 

BGAN LaunchPad. 

Connecting from your device to the terminal 

The Bluetooth device must be placed within a maximum distance of 100m from the BGAN terminal. 

Note that this is the absolute maximum distance; the actual maximum distance may be shorter, 

depending on the conditions. 

To pair with the terminal and open a connection using the Bluetooth software on your Bluetooth 

device: 

a. Make sure the Bluetooth interface in the terminal is enabled (the interface is enabled by 

default). You can do this using one of the following methods: 

• From the terminal’s display and keypad. From the display menu, select SETTINGS > 

INTERFACES, select BLUETOOTH, and make sure the interface is ON. 

• From a Bluetooth-enabled computer using BGAN LaunchPad. You must be connected to 

the terminal via the LAN or USB interface. From the BGAN LaunchPad main menu, select 

Terminal > Bluetooth Interface Settings to display the Configure Bluetooth Interface 

dialog box. Make sure Enable is checked, then click on OK. 


• From a Bluetooth-enabled computer using the terminal’s Web interface. You must be 

connected to the terminal via the LAN interface or USB interface. Type in 192.168.0.1 into a 

Web browser to display the Web interface. For information on using the Web interface, refer 

to the “EXPLORER 700 User Manual”. 

b. Enable your Bluetooth device, and search for devices in range. The terminal’s default Device 

Name is EXPLORER 700. 

c. Enter the terminal’s passkey when prompted to pair with the terminal. By default, the passkey is 

the terminal’s serial number, which you can find on the label on the back of the terminal (with 

the prefix S/N). When you have paired the device and the terminal, the Bluetooth software 

automatically installs two Bluetooth modems on your computer, one for BGAN LaunchPad and 

one for dial-up networking. 

d. Open BGAN LaunchPad. BGAN LaunchPad automatically detects the Bluetooth connection 

and you can use your device to access Bluetooth services. 

Tip 

If you want to open an IP data connection over Bluetooth using BGAN LaunchPad, you 

must un-pair from all other devices, so that your computer is paired only with the BGAN 

terminal. You can now open BGAN LaunchPad and access terminal services over BGAN 

LaunchPad. 

Connecting from the terminal to your device 

The Bluetooth device must be placed within a maximum distance of 100m from the BGAN terminal. 

Note that this is the absolute maximum distance; the actual maximum distance may be shorter, 

depending on the conditions. 

To search for and pair with your Bluetooth-enabled device from the terminal using BGAN 

LaunchPad: 

a. Select Terminal > Bluetooth Interface Settings. The Configure Bluetooth Interface dialog 

box is displayed: 

If the Bluetooth interface is not enabled, check Enable. 

Note 

The Bluetooth device that you want to pair with must also be enabled. 


. Click on List Bluetooth Devices to list all Bluetooth devices within range. A screen similar to 

the following is displayed, giving the device address and current status, including pairing 

information. 

If required, either: 

• Pair a device by right-clicking on an unpaired device and selecting Pair. Enter the passkey 

when prompted, or 

• Unpair a device by right-clicking on a paired device and selecting Un-pair. 

c. Click on OK to save the configured settings, or click on Cancel to exit without saving. When 

you have paired the device and the terminal, the Bluetooth software automatically installs two 

Bluetooth modems on your computer, one for BGAN LaunchPad and one for dial-up 

networking. 

d. BGAN LaunchPad automatically detects the Bluetooth connection and you can use your device 

to access Bluetooth services. 

You cannot make a local call between two Bluetooth handsets using the EXPLORER 700. You can 

make a local call from a Bluetooth handset or headset to an analogue phone, or from an analogue 

phone to a Bluetooth handset or headset. 

You can look up the local Bluetooth phone numbers using the terminal’s display and keypad. To do 

this, select PROPERTIES > BLUETOOTH DEVICES > DISPLAY from the terminal’s display. 

The list shows all accepted Bluetooth devices with local number and Bluetooth name. 

Tip 

Tip 

If you want to open an IP data connection over Bluetooth using BGAN LaunchPad, you 

must un-pair from all other devices, so that your computer is paired only with the BGAN 

terminal. You can now open BGAN LaunchPad and access terminal services across the 

Bluetooth connection. 

The Bluetooth and WLAN interfaces may interfere with each other if they are both active. 

For optimum performance, do not use Bluetooth and WLAN simultaneously, or use WLAN 

mode 802.11a. 

If you can’t make a Bluetooth data connection: 

If you can’t make a standard data connection over Bluetooth, check the Dial-up networking 

properties on your operating system to ensure that the Bluetooth standard modem is selected. 

Refer to the documentation for your operating system for details. 


9 Making an ISDN data connection 

Voice, audio and data can be sent and received via the ISDN interface on the terminal. To make 

use of this service, you must program an MSN number into the equipment, enter the MSN number 

of the equipment type into BGAN LaunchPad, and connect the equipment to the ISDN port of the 

terminal. 

Note 

The ISDN interface on the EXPLORER 700 comprises two connectors and supports 

connection of up to 8 devices simultaneously. However, if you are going to connect more 

than one device per interface, the devices must be self-powered. The ISDN interface can 

supply a maximum 1W. 

To set up and connect to the ISDN interface: 

a. Program an MSN (Mobile Subscriber Number) into the equipment. Refer to the documentation 

supplied with your equipment for details. 

b. Select Terminal > ISDN Interface Configuration. The following screen is displayed: 

c. Check Enable interfaces to enable both ISDN interfaces. 

d. Check Power interfaces to enable 38v power. This option applies to both interfaces. If the 

connected ISDN data device is self-powered, you do not need to the check this option. 

e. From the Select Interface drop-down list, select either 1 or 2 depending on the interface you 

want to set up. 

f. Set the MSN number that is to be assigned to each call type. You have the following 

combination of options for each of the call types: 

• None. No MSN numbers are used. An incoming call is accepted in all devices connected to 

the port. 

• 1*, 2*, 3*, 4*. If, for example, you select 1* from the MSN speech number drop-down list, an 

incoming speech call is accepted by all devices on this port that are programmed with MSN 

number 1*. 

• 0401 to 0408. These are local call numbers for separate devices connected to port 1. 


• 0411 to 0418. These are local call numbers for separate devices connected to port 2. 

An incoming call is accepted by all devices that are programmed with the selected MSN and 

connected to the correct port. 

g. Click on OK to save the changes, or on Cancel to exit without saving. 

Connecting to the ISDN interface – data 

To connect to the ISDN interface, use an ISDN cable with an ISDN connector. 

To connect to the ISDN interface: 

a. Connect your computer to your ISDN modem. 

b. Connect the ISDN cable between your ISDN modem and one of the ISDN connectors on the 


After power up and pointing, activate the dial-up connection on your computer and check your 

connection by browsing to the Internet. 

Connecting to the ISDN interface – voice/fax 

To connect an ISDN phone or G4 fax machine to one of the ISDN connectors, you need an ISDN 

cable with an ISDN connector. 

To connect to the ISDN interface: 

a. Connect the ISDN cable to your phone or fax machine. 

b. Connect the other end of the cable to one of the ISDN connectors on the EXPLORER 700. 

After power up and pointing, check the connection by making a phone call or sending a fax. 


Telephony settings 

You can use BGAN LaunchPad to set up phone settings such as call forwarding and call barring. 

Each of the available options are described in the following sections. 

10 Viewing telephone numbers 

You can display the terminal’s telephone numbers and ISDN numbers in BGAN LaunchPad, if they 

have been supplied by your service provider. To do this: 

a. Select BGAN services > Telephony Settings: (or click on Advanced in the Phone window). 

The Telephony Settings window is displayed. 

b. Select the Telephone numbers tab. The following window is displayed: 

The telephone numbers and ISDN numbers available to you are displayed in the Telephone 

numbers tab. 


11 Setting up call forwarding 

You can forward incoming calls to another phone using the Call Forwarding options. 

To select call forwarding options: 



b. Select the Call Forwarding tab. The following window is displayed: 

c. From the drop-down list, select the service on which you want to set up call forwarding, either 

Voice, Data or Fax. 

d. Check Enable or Disable for each call forwarding option as required. If you enable a call 

forwarding option, enter the number of the telephone to which you want to forward the call in the 

text box alongside your selection. If you check Divert if not answered, enter the amount of time 

you want the phone to ring unanswered before the call is diverted, in the Seconds unanswered 

text box. 

e. If required, click on Current Values to display the current network settings for this service. 

f. Click on Apply to save the displayed configuration, and select another Telephony settings tab, 

click on Save to save the displayed configuration and exit the Telephony settings screen, or 

click on Cancel to exit without saving. 


12 Setting up call barring 

You can bar selected types of outgoing or incoming call using the Call Barring options. Before 

you can do this, you must enter the PIN supplied by your Service Provider. 

To select call barring options: 



b. Select the Call Barring tab. The following window is displayed: 

c. In the Telephone number drop-down list, select the service on which you want to set up call 

barring: either Voice, Data or Fax. 

d. In the Barring PIN text box, enter the PIN supplied by your Service Provider. You cannot set up 

call barring options unless you enter the correct PIN. 

e. Check any box if you want to activate a call barring service. If you choose Cancel all call 

barring, no other services are available to you. You must uncheck this box again to have 

access to the other services. 

f. If required, click on Current Values to display the current network settings for this service. 

g. Click on Apply to save the displayed configuration, and select another Telephony settings tab, 




13 Setting up caller ID 

You can enable caller ID if you want to see the number of an incoming caller, or allow a caller to 

see your number. 

To set up caller ID: 


The Telephony Settings window displays. 

b. Select the Call Barring tab. The following window is displayed: 

c. Check Allow Called Party to see your number if you want to allow the caller to see your 

number. 

d. Check Show alert with calling party number for incoming calls if you want to see the number 

of an incoming caller. 

e. If required, click on Current Values to display the current network settings for this service. 

f. Click on Apply to save the displayed configuration, and select another Telephony settings tab, 




14 Setting up call waiting 

You can enable call waiting if you want to be notified that another caller is waiting which you are on 

a call. 

To set up call waiting: 



b. Select the Call Waiting tab. The following window is displayed: 

c. Check Enable Call Waiting to activate call waiting, or uncheck to turn call waiting off. 

d. If required, click on Current Values to display the current network settings for this service. 

e. Click on Apply to save the displayed configuration, and select another Telephony settings tab, 




15 Setting up incoming call quality 

Premium voice and Standard voice have separate phone numbers. This way, a person calling a 

phone connected to the BGAN terminal can select whether to use Premium or Standard voice 

simply by using one of the two phone numbers. 

To view the phone numbers for Standard voice and Premium voice, select PROPERTIES > 

MOBILE NUMBERS in the display menu system. The numbers are listed under Mobile numbers. 

You can also set the default call quality for the analogue interface and each Bluetooth interface 

using the Incoming Calls tab. 

To select the default voice quality for incoming calls, do the following in BGAN LaunchPad: 

a. Select BGAN Services > Telephony Settings. (or click on Advanced in the Phone window). 

The Telephony Settings window displays. 

b. Select the Incoming Calls tab. The following window is displayed: 

c. Check Standard or Premium for each interface, or check both. For example, to set the 

phone/fax interface to Premium, check Premium on the Analogue row. Up to seven Bluetooth 

handsets can be connected. Remember to set the voice quality for each required handset. 

d. Click on Apply to save the settings and continue editing the Telephony Settings screen, click 

on Save to save the settings and close the screen down, or click on Cancel to exit without 

saving. 


16 Setting up outgoing call quality 

The phone connection can be either a Standard voice connection or a Premium voice connection. 

In BGAN LaunchPad, you can set up which type of connection to use as default when you make or 

receive a call from the phone/fax interface or the Bluetooth interface. 

To select the default voice quality for outgoing calls, do the following in BGAN LaunchPad: 

a. Select BGAN Services > Telephony Settings. The Telephony Settings screen is displayed. 

b. Select the Outgoing Calls tab. The following screen is displayed: 

c. Check either Make outgoing calls using Standard Quality or Make outgoing calls using 

Premium Quality. 

d. Click on Apply to save the settings and continue editing the Telephony Settings screen, click 

on Save to save the settings and close the screen down, or click on Cancel to exit without 

saving. 

16.1 Overriding the Default Outgoing Voice Quality 

To override the default setting for a specific outgoing call, do the following on the handset: 

• To use the Standard voice connection for the call, dial 1* before the number. 

• To use the Premium voice connection for the call, dial 2* before the number. 

Example: To make a call to Thrane & Thrane in Denmark (+45 39558800), forcing the connection 

to be Standard voice, dial: 1* 0045 39558800 followed by # if calling from an analogue phone, or 

off-hook key if calling from a Bluetooth handset. 

Note 

This does not change the default voice quality, but only the quality of the call in progress.

Setting up EXPLORER 700 with BGAN LaunchPad - Inmarsat

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