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Refining<br />

Refining has a network of 21 refineries and asphalt plants that can process more than 2 million barrels of crude oil<br />

per day (<strong>Chevron</strong>Texaco share). Approximately 45 percent of <strong>Chevron</strong>Texaco’s equity refining capacity supplies U.S.<br />

markets and 30 percent supplies markets in the Asia-Pacific region, where margins have demonstrated consistent<br />

growth since 2002.<br />

The refining asset portfolio is well positioned to capitalize on market opportunities. For example, the Pembroke<br />

Refinery, located in the United Kingdom, serves the European market, but it also adds flexibility to the company’s<br />

refining system by being one of the few sources outside the United States that has demonstrated the ability to ship<br />

motor gasoline blendstocks that meet U.S. West Coast specifications.<br />

More than half of Refining’s throughput capacity is in the company’s five largest refineries: Richmond and<br />

El Segundo, California; Pascagoula, Mississippi; Pembroke, United Kingdom, and the equity affiliate in Yosu,<br />

South Korea. Several of these refineries can run significant volumes of lower-quality crude and produce a variety of<br />

specialized high-value products, which allowed <strong>Chevron</strong>Texaco to take advantage of widening light-heavy price<br />

differentials for crude oil in 2004.<br />

BUSINESS STRATEGIES<br />

Refining’s key strategies include:<br />

> Achieving world-class performance in safety and reliability.<br />

> Lowering unit operating costs through standardization of process improvements.<br />

> Increasing refinery utilization by leveraging technology and best practices.<br />

REDUCING COSTS THROUGH IMPLEMENTATION OF STANDARDIZED PROCESSES<br />

Refining is striving to become a top-tier performer in operating expense by driving standardized processes and<br />

improving efficiencies throughout the refining system.<br />

For example, during 2004, Refining implemented a standardized performance improvement process at all wholly<br />

owned and operated refineries. This initiative, which began in the Richmond, California, refinery in 2003, has already<br />

surpassed original expectations in identifying and capturing cost reduction and revenue improvement opportunities<br />

across the system. All eight owned-and-operated refineries completed the diagnostic portion of this process. Many individual<br />

projects to lower costs, improve yields, enhance utilization and increase operating efficiency were successfully<br />

completed, with more such projects under way. This work was also initiated at both Australian affiliate-owned refineries.<br />

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