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Guide to Preventing Workplace Fraud - Chubb Group of Insurance ...

Guide to Preventing Workplace Fraud - Chubb Group of Insurance ...

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RESPONDING TO THE THREAT OF FRAUD<br />

Responding <strong>to</strong> the threat <strong>of</strong> fraud can be challenging. There is no “cookiecutter”<br />

fraud response strategy that is appropriate for every business. The<br />

diversity <strong>of</strong> fraud risks associated with different business environments and<br />

situations requires that fraud risk responses be appropriate for the specific<br />

business operations, business environment, and fraud experience.<br />

Consider that the “ideal fraud opportunity” might include any <strong>of</strong> the<br />

following fac<strong>to</strong>rs:<br />

■<br />

A weakness in the internal control system or the ability <strong>to</strong> easily<br />

override the control system (i.e., an opportunity).<br />

■<br />

Pressures or incentives <strong>to</strong> commit fraud sufficient <strong>to</strong> overcome the<br />

pressures or incentives not <strong>to</strong> commit fraud.<br />

■<br />

Perceived reward for fraud is relatively high.<br />

■<br />

Perceived risk <strong>of</strong> detection is relatively low.<br />

■<br />

Potential penalty, if caught, is perceived as being small or<br />

relatively inconsequential.<br />

Therefore, an effective fraud response plan should:<br />

■<br />

Limit fraud opportunities by establishing strong internal controls and<br />

limiting overrides <strong>of</strong> those controls.<br />

■<br />

Manage pressures and incentives inherent in the business process (<strong>to</strong> the<br />

extent this is possible).<br />

■<br />

Focus fraud prevention and detection efforts on risks where potential<br />

financial loss is the greatest or where cumulative losses from smaller<br />

frauds may be significant.<br />

45

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