Guide to Preventing Workplace Fraud - Chubb Group of Insurance ...

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Callers are asked to call back at a future date so that additional
information may be obtained after the company has made an initial
inquiry or conducted an investigation.
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Hot-line calls, and related follow-up activities and actions, are welldocumented,
and summary reports of hot-line activity are provided to
the highest level of management.
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Retaliation, through any means, for providing information is
strictly prohibited, and the company takes action to enforce this
retaliation ban.
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The hot line is well publicized, with use by employees, vendors,
customers, and other business associates actively encouraged.
Many companies also provide mechanisms other than, or in addition to, hot
lines for the confidential reporting of suspected fraud. These mechanisms
include direct reporting to the board of directors, higher-level managers,
legal counsel, and internal audit or security personnel via a dedicated email
address or other means.
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