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with Census data for a demographic snapshot,<br />

and real-time data from cards that encourage<br />

members to “check in” to galleries during their<br />

visit. This enables the museum to engage with<br />

members in a more interactive and personalized<br />

way, and to compile a detailed and<br />

compelling story to tell funders about whom<br />

the DMA is serving, how they engage with the<br />

museum and what they learn.<br />

Big data has an aesthetic side as well.<br />

THE ALBUQUERQUE MUSEUM OF ART<br />

AND HISTORY features Agnes Chavez &<br />

Alessandro Saccoia’s (x)trees—a “socially<br />

interactive virtual forest” generated from<br />

search words found in tweets and text messages,<br />

making it an experiment in data visualization,<br />

video mapping and participatory art.<br />

“learning organizations” Museums can<br />

seek capacity-building grants from funders<br />

to improve their ability to gather and manage<br />

data in a way that improves their ability to track<br />

impact and improve their bottom line.<br />

Further Reading<br />

Rick Smolan and Jennifer Erwitt, The Human Face<br />

of Big Data (Against All Odds Productions, 2012, 224<br />

pp.). This impressive coffee-table sized book presents<br />

images, essays and articles based on the conclusions<br />

of the Human Face of Big Data Project, which used<br />

a free mobile app to create a week-long “snapshot<br />

of humanity” from information contributed by over<br />

300,000 participants worldwide. (Merging print with<br />

digital media, the book uses the Aurasma mobile app<br />

to trigger video and other content by using a smartphone<br />

or tablet camera to read icons on selected<br />

pages.)<br />

Anthony Lilley and Paul Moore, Counting What<br />

Counts: What big data can do for the cultural<br />

sector (Nesta, 2013, free downloadable PDF, 3.77<br />

MB).<br />

for geographic information” that enables any<br />

user to share maps in a cloud environment.<br />

Many are calling for a “data commons” where<br />

even commercial companies would contribute<br />

data stripped of personal information.<br />

Museums would do well to identify who holds<br />

the data they would most like to access for<br />

their own analytics, and play nice about sharing<br />

their own data, too.<br />

Audit their approach to collecting and<br />

using data, and focus on doing data-centric<br />

work, becoming what are sometimes called<br />

Tony Hey, Stewart Tansley and Kristen Tolle<br />

(editors), The Fourth Paradigm: Data Intensive<br />

Scientific Discovery (Microsoft Research, 2009).<br />

Available as a free download from Microsoft<br />

Research, this collection of essays explores how data<br />

analytics will shape 21st-century research.<br />

Paving the Path to a Big Data Commons (World<br />

Economic Forum and Vital Wave Consulting, 2013,<br />

free downloadable PDF, 7 pp.). This briefing explores<br />

personal data and how issues of privacy and data ownership<br />

can be balanced against the good that can be<br />

realized from the open use of such data.<br />

Phil Simon, Too Big to Ignore: The Business Case<br />

for Big Data (Wiley and SAS Business Series, 2013).<br />

Presents an overview of how businesses and municipalities<br />

are using data analytics to make “astute and<br />

otherwise impossible observations, actions and<br />

predictions.”<br />

31

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