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Spirit 38 - Volvo Construction Equipment

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New manufacturing technologies for more efficient production<br />

<strong>Volvo</strong> throws open its doors for customers<br />

and dealers<br />

“We’ve got quality from<br />

top to bottom: in the plant<br />

itself, in our systems and<br />

in our people.”<br />

for the packaging in which materials arrive; bicycle racks for<br />

employees, preferred parking for low emission vehicles, carpooling<br />

and a comprehensive environmental training program for all new<br />

employees.<br />

The seasonal nature of road construction in North<br />

America precludes work in the colder months and leads to a sharp<br />

rise in activity in spring and summer. During the quieter period of<br />

the cycle, <strong>Volvo</strong> has been busy training employees in time for the<br />

upswing.<br />

“We’re very optimistic about the spring season,” says<br />

Thompson. “We are seeing some good orders at present and<br />

I think we’ll have an opportunity to exercise this new factory.<br />

We’ve got quality from top to bottom: in the plant itself, in our<br />

systems and in our people.<br />

“We have new manufacturing technologies for more<br />

efficient production and we are very lucky to have the best work<br />

teams in the business producing equipment of the highest quality<br />

for a knowledgeable and demanding market.”<br />

Text: Niall Edworthy<br />

The recent customer and dealer ‘Open Door’<br />

event at the Shippensburg plant in Pennsylvania, USA was<br />

such a great success that plans are in motion to make it<br />

an annual event.<br />

Taking place over two days the ‘Open Door’<br />

event brought together over 250 end-users, dealers<br />

and press from across North America to showcase the<br />

new facility and drive home the message of <strong>Volvo</strong> CE’s<br />

commitment to the region.<br />

“The feedback was extremely positive,” says<br />

Dallas Reeves, of Product & Segment Sales Support.<br />

“They were impressed by the facility as a whole and totally<br />

blown away by the new expansion and the long-term<br />

plans we have for the old building which will be brought<br />

up to a similar standard. It showed them the level of<br />

our commitment to the product as well as to the North<br />

American market.”<br />

The event gave <strong>Volvo</strong> <strong>Construction</strong> <strong>Equipment</strong><br />

the opportunity to show its dealer network that the<br />

company is in North America for the long haul.<br />

“Our dealers were as much a part of our target<br />

audience as our customers,” adds Reeves. “We wanted<br />

to make sure they knew exactly where we stood. They<br />

needed a display of confidence and we gave it to them.”<br />

“The event was originally planned as a one-off<br />

but having proved such a success, I think it might become<br />

an annual fixture. We’ll continue to bring in customers and<br />

dealers on an individual basis, but it was great to bring<br />

together so many people from across the region under<br />

one roof.”<br />

SPIRIT32

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