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44 CLIENTS AND CASEWORK RACS’ major focus is the provision of legal services to asylum seekers and refugees. In the 2013-14 financial year RACS assisted over 2059 people through comprehensive casework assistance, limited assistance, advice provided through face-to-face appointments or by telephone, and through referrals to/from other agencies. RACS opened files for 472 matters, for 453 clients, from 36 different countries. Statistical breakdowns of the number, country of origin, and types of matters for which people have sought face-to-face advice are included on the following pages. RACS’ clients are from many and diverse countries, with varied experiences. What they all have in common is living away from their country of origin, many having been forced to flee from persecution and human rights abuses. They continue to show enormous courage, dignity and fortitude in a world where cruelty, injustice and inhumanity continue to loom large in their own and so many other people’s lives. In the 2013-14 financial year, despite losing the majority of our funding, RACS managed to provide legal assistance to more asylum seekers than ever. We can only continue to do this with your support.
HUMANITY OVER POLITICS 45 We provided 70 education sessions to caseworkers and asylum seekers. Our Family Reunion Team held 268 Advice Sessions 61 People in our Legal Help for Refugees Clinic 100 Children in our Unaccompanied Children Legal Clinic 2977 Telephone Advice Sessions 730 Face-to-Face Advice Sessions 472 New Cases Represented Clients 2059 Clients assisted from 87 different countries
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