USER GUIDE - GN ReSound
USER GUIDE - GN ReSound
USER GUIDE - GN ReSound
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Troubleshooting Guide<br />
Symptom cause POSSIBLE REMEDY<br />
Excessive whistling /<br />
feedback<br />
Sound distorted /<br />
not clear<br />
Wireless does not work<br />
Incorrect RIE mould placement<br />
Incorrect dome placement<br />
Excessive ear wax<br />
Feedback control may need adjustment<br />
RIE mould tubing worn or damaged<br />
Hearing instrument settings not optimal<br />
Weak battery<br />
Improper RIE mould or dome fit<br />
Hearing instrument damaged<br />
Hearing instrument settings not optimal<br />
Possible Root Cause - Device is in flight mode<br />
Re-insert RIE mould carefully<br />
Re-insert dome<br />
Consult your hearing care professional<br />
Consult your hearing care professional<br />
Consult your hearing care professional<br />
Consult your hearing care professional<br />
Replace battery<br />
Consult your hearing care professional<br />
Consult your hearing care professional<br />
Consult your hearing care professional<br />
For Alera devices with push button: Open and close the battery compartment. For Alera<br />
devices without push button: Open and close the battery door twice within 10 seconds<br />
For all Verso devices: Open and close the battery compartment once. Wireless will reactivate<br />
10 seconds later. (If Root Cause is device in flight mode)<br />
If there are any other problems not mentioned in this guide, please contact your hearing care professional.<br />
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