2012 NCH Annual Report - NCH Healthcare System

Giving back to our community
At NCH, we are committed to our community. We
believe in living up to our civic responsibilities
in every way we can to better the lives of the
residents and visitors of Collier and southern Lee Counties.
To fulfill that commitment, NCH provides healthenhancing
educational programs and resources as a benefit
to our area.
FREE OR REDUCED
HEALTH SERVICES
Support of the Neighborhood Health Clinic
NCH helped the Neighborhood Health Clinic get on its feet
by first providing clinic space and laboratory services at no
charge, and then lending expertise in information technology,
biomedical technology, pharmacy and many other areas.
When patients present with clinical needs beyond what
the Neighborhood Health Clinic can offer, NCH provides
appropriate services to these patients.
P.L.A.N. – Physician Led Access Network
of Collier County
NCH has partnered with physicians in this community
initiative to offer medical services to the poor by providing
both inpatient and outpatient care.
Dr. John Briggs and Whitaker Wellness Centers
A number of fitness services are provided through both
NCH Wellness Centers at a discount or free of charge.
Health Seminars
Free health seminars are provided to the public at the NCH
Telford Education Center, von Arx Diabetes Center and at
various community outreach facilities.
Community Health Fairs & Testing
Complimentary or reduced-price testing, along with
educational booths at community health fairs, are provided
by a number of NCH service lines. Complimentary or
reduced-price screening tests, such as cholesterol testing, are
provided at many community events. At the Marco Island
Healthcare Center alone, thousands of free blood pressure
checks were performed last year.
Education
RNs
NCH Nurses are involved in educating future patients and
easing their minds about their upcoming care. Preoperative
seminars are held for those interested in learning more
about elective procedures. Many of our nursing leaders
participate in community boards such as the Naples Alliance
for Children and Drug Free Collier.
Clinical Nursing School
The clinical aspect of the nursing school of Edison State
College is provided at NCH. For years, NCH has sponsored
the Telford Chair of Nursing at Edison State College
and has always welcomed students of Edison State College
and Lorenzo Walker Institute of Technology to our facilities.
NCH provides on-site classrooms for clinical education.
Nursing and radiology scholarships are generously
funded at both Edison State College and FGCU.
Spiritual and
emotional support
A medical event can affect the entire family. For families of
brain injury and stroke patients, our team provides monthly
guidance through support groups free of charge. NCH
has always provided exemplary pastoral care services. A
formally accredited Clinical Pastoral Education (CPE) program
is now in place to educate members of the ministry in
the spiritual treatment of the sick.
THE GREATER GOOD
Community Affiliations
NCH is affiliated with several community organizations
that complement the focus of our programs. We are proud
sponsors of the American Heart Association’s annual
Heart Walk as well as the American Cancer Society’s
Relay for Life. NCH is also a proud member of The Spirit
of Women, a collaboration of hospitals and healthcare
providers that ascribe to high standards of excellence in
women’s health, education and community outreach.
Sharing Our Space
The Telford Education Center is available to not-for-profit
healthcare related groups such as “Mended Hearts” and those
that provide support for stroke and kidney patients. At the
Marco Island Healthcare Center, local residents use our facility
for community education and the Hospice support group.
Sharing Our Expertise
Members of NCH management serve on community
boards in various capacities. We also provide expertise on
other community issues such as workforce housing and
workforce development. NCH is furthering the skills
of our own healthcare professionals and helping others
seeking work to find it. Career days, job shadowing and
lectures at local middle and high schools enlighten students
about the many opportunities in the healthcare world.
Employee Giving
Our employees care deeply about their co-workers as well
as their neighbors. Not only do many NCH employees
give to our co-worker assistance program “Partners in
Caring,” but also to an annual Christmas toy drive in
which hundreds of toys are distributed to needy children.
In late summer, a school supply drive is conducted to
assist children in starting the school year off right. NCH
employees are also pacesetters for the United Way in its
annual giving campaign.
NCH Healthcare System, Inc. Annual Report
For the Fiscal Year Ended September 30, 2012
2012 2011
Community Benefit Highlights
Cost of Providing Uncompensated Services $35,051,799 $34,629,532
Unfunded Medicaid Costs 18,713,673 13,840,285
Florida Indigent Care Fund (PMATF) 5,406,312 5,541,974
Cost of Providing Healthcare Education, Training and Certification* 967,306 1,262,314
Total Community Benefits $60,139,090 $55,274,105
Financial Highlights
Net operating revenue $473,023,924 $483,132,505
Expenses incurred from operations 471,879,731 480,513,245
Income from operations 1,144,193 2,619,260
Investment income and net unrealized gains 13,218,117 1,922,639
Disposition of assets, net (15,529) (305,355)
Excess of revenue over expenses 14,346,781 4,236,544
Unrestricted donations and net assets released from restrictions 9,076,466 3,014,154
Available for investment in future community healthcare needs $23,423,247 $7,250,698
Vital Signs
Census Days 137,460 145,692
Average Length of Stay (in days) 4.4 4.6
Emergency Room Visits 89,174 87,100
Open Heart Surgeries 395 416
Surgical procedures 11,404 11,284
Full-Time Equivalents 2,748 2,804
1,075 VOLUNTEERS VOLUNTEERED 167,114 HOURS RESULTING IN $1,281,764 IN SAVINGS.
* Does not reflect NCH Helathcare System’s support of the Neighborhood Health Clinic or Physician Led Access Network of Collier County (P.L.A.N.)