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Digital StoreFront User Guide - Algonquin College

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<strong>User</strong> <strong>Guide</strong>


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Table of Contents<br />

About the <strong>Digital</strong> <strong>StoreFront</strong><br />

What is the <strong>Digital</strong> <strong>StoreFront</strong> (DSF)................................................................................................. 3<br />

How to log-in to the DSF (username and password).......................................................................... 3<br />

Getting Started<br />

Update your profile information......................................................................................................... 4<br />

Change your default password ........................................................................................................... 4<br />

Change your default security question............................................................................................... 4<br />

EFI PrintMessenger Driver (download & install)<br />

What is the EFI PrintMessenger Driver............................................................................................ 5<br />

Installation instructions for PC / Windows......................................................................................... 7<br />

Installation instructions for Mac OS..................................................................................................10<br />

Submitting Print Jobs to the DSF<br />

Printing with the EFI PrintMessenger Driver (Highly Recommended)........................................... 13<br />

Uploading your Press Quality PDF file to the DSF ......................................................................... 17<br />

Printing Details<br />

Printing options................................................................................................................................. 21<br />

Review & Approve your order......................................................................................................... 25<br />

Due date & Delivery method............................................................................................................ 26<br />

Budget code payment....................................................................................................................... 27<br />

Final review & Order confirmation.................................................................................................. 28<br />

Order status....................................................................................................................................... 28<br />

Submitting Offline Content................................................................................................... 29<br />

<strong>Algonquin</strong> Business Cards..................................................................................................... 32<br />

Featured Categories.................................................................................................................. 33<br />

Contact Us<br />

FAQ (Frequently Asked Questions).......................................................................................................34<br />

Contact information............................................................................................................................... 35<br />

2<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

About the <strong>Digital</strong> <strong>StoreFront</strong><br />

What is the <strong>Digital</strong> <strong>StoreFront</strong><br />

The <strong>Digital</strong> <strong>StoreFront</strong> (DSF) is a website offered by The Print Shop that allows customers to order printing<br />

and other goods and services online 24/7 from within the college or outside the college using VPN. The Print<br />

Shop DSF offers a quick and easy print ordering experience similar to other online retail stores that you may<br />

be familiar with.<br />

1 DSF Website Address (URL)<br />

http://printshop.algonquincollege.com/dsf/login.aspx<br />

2 Default <strong>User</strong>name<br />

Your default username is the same as your <strong>Algonquin</strong> <strong>College</strong> username.<br />

3 Default Password<br />

Your default password is your first name all in lowercase letters.<br />

Default Security Question and Answer<br />

Default question: What high school did you graduate from<br />

Default answer: algonquin college<br />

Who do I call for help with the DSF<br />

See contact information at the end of this user guide.<br />

!<br />

Log-in using the information above. Your account should already be registered with the DSF and<br />

ready to use! If your account could not be retrieved please register by clicking the “Register” link.<br />

1<br />

2<br />

3<br />

!<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Getting Started<br />

We suggest completing your profile so that your orders will be delivered to the correct location. Your profile<br />

information will also be used to automatically fill in certain DSF forms improving your ordering expeience.<br />

1 Changing your Security Question<br />

Click on “My Account”. Next to Security Question, click “Change”. Type in your current password, select a<br />

new security question from the drop down list and type in the new security answer. Click “Save”.<br />

2 Changing your Password<br />

Click on “My Account”. Next to Password, click “Change” . Type in your current password, a new<br />

password, confirm new password and click “Save Changes”.<br />

3 Updating your Profile Information<br />

Log-in to the DSF and click on “My Account”. The Profile box will appear. Click “Edit” at the bottom of the<br />

page. Make your changes then click “Save”.<br />

Take Note<br />

Default Password<br />

The default password is your<br />

first name in lowercase.<br />

1<br />

New Password Rules<br />

• Min. eight (8) characters<br />

• Max ten (10) characters<br />

• Two (2) uppercase letters<br />

• One (1) numeric character<br />

• Cannot contain your name<br />

or your DSF user name<br />

2<br />

Your new password must<br />

satisfy all above requirements.<br />

3<br />

4<br />

The Print Shop | <strong>Algonquin</strong> <strong>College</strong>


Installing the EFI<br />

PrintMessenger Driver<br />

Content Overview<br />

Download and install the EFI Print Messenger driver in order to print<br />

directly to the DSF using Word or your favorite software package.<br />

• PC/Windows users continue page 7<br />

• Mac users continue on page 10


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Installing EFI PrintMessenger on PC Computers<br />

Windows Vista & Windows XP<br />

In order to print directly to DSF you will need to install EFI PrintMessenger driver on your computer.<br />

Follow these steps below to get started.<br />

1<br />

Log-in to the DSF. Click “Login” button to continue. See page 3 for URL & login information.<br />

2<br />

Under the EFI PrintMessenger section, click on the “Windows” link.<br />

!<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

3<br />

When prompted with the “Do you want to run or save this file” dialogue box, click on “Run”.<br />

4<br />

You will be prompted with another security warning. Click “Run”.<br />

5<br />

PrintMessenger Setup Wizard. Click “Next”.<br />

6<br />

License Agreement. Choose “I accept the terms in the license agreement”, then click “Next” to continue.<br />

8<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

7<br />

Destination Folder. DO NOT change the default location. Click “Next”.<br />

8<br />

Ready to Install the Program. Click “Install”.<br />

Take Note<br />

Restart Needed<br />

You may need to restart your<br />

computer in order to complete<br />

installation or for your new<br />

printer driver to be active<br />

Don’t forget to save any open<br />

documents before you restart.<br />

9<br />

Hardware Installation warning. Click “Continue Anyway”.<br />

10 PrintMessenger Setup Wizard Completed. Click “Finish”.<br />

Congratulations! You are now able to submit jobs from any application using the print command. The<br />

DSF printer driver will be listed under your available printers as “<strong>Digital</strong> <strong>StoreFront</strong>”. See page 13 for<br />

instructions on how to use the PrintMessenger driver.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Installing EFI PrintMessenger on Apple Mac<br />

Mac OS 10.5 Leopard, 10.4 Tiger, 10.3 Panther<br />

In order to print directly to DSF you will need to install EFI PrintMessenger driver on your computer.<br />

Follow these steps below to get started.<br />

1<br />

Log-in to the DSF. Click “Login” button to continue. See page 3 for URL & login information.<br />

2<br />

Under the EFI PrintMessenger section, click on the “Mac” link<br />

!<br />

3<br />

PrintMessenger.dmg file will download to your computer. Double-click on the icon to open it.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

4<br />

The PrintMessenger drive will appear on your desktop. Double-click the PrintMessenger drive icon.<br />

5<br />

A new PrintMessenger window will open. Double-click on the PrintMessenger icon to launch the install.<br />

6<br />

If you get a warning regarding the application being downloaded from the internet, click “Open”.<br />

7<br />

Authenticate the installation. Type in your computer user name and password and click “OK”.<br />

8<br />

License. Click “Accept”.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

8<br />

Install Location. DO NOT change the location of the folder. Click “Install”.<br />

9<br />

Installation successful. Click the Quit button to quit the install process.<br />

Congratulations! You are now able to submit jobs from any application using the print command. The DSF<br />

printer driver will be listed under your available printers as “Printshop_DSF”.<br />

See page 13 for instructions on how to use the PrintMessenger driver.<br />

12<br />

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Method #1 (recommended)<br />

Printing with the<br />

EFI PrintMessenger<br />

Content Overview<br />

This is the recommended method for submitting your files. This method will<br />

automatically create a proper PDF and upload it to your DSF account using<br />

the print command from your favorite software. (PC & Mac compatible)


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Printing with the EFI PrintMessenger Driver<br />

Overview of instructions for PC and Mac users<br />

!<br />

Before you start, make sure you have installed the Print-Messenger driver on your<br />

computer. You only need to install it once for each computer you use. See page 5.<br />

Detailed instructions are provided on the following pages.<br />

1<br />

2<br />

Open the document you wish to print.<br />

Click “File”, “Print”, select the printer called “<strong>Digital</strong> <strong>StoreFront</strong>” or<br />

“Printshop_DSF”. Click “OK” or “Print”.<br />

Note: This will create a PDF and add it to the PrintMessenger upload queue.<br />

3<br />

4<br />

5<br />

6<br />

7<br />

After you have finished adding all your documents, click “upload”.<br />

Enter your DSF log-in information. Click “Login”. Click “Save Password” if desired.<br />

The DSF website will open. Click “Get Started”.<br />

Select a category and click “Begin” beside colour or black & white.<br />

Your PDF has been added to the job. Enter a job name and quantity. Click “Next”.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Printing with the EFI PrintMessenger Driver<br />

Detailed instructions for PC and Mac users<br />

1 Open the document you wish to print. Remember, you can print from any application on your computer<br />

as long as you can access the print command and select the PrintMessenger driver.<br />

2 With your document open, click “File”, “Print”, select the printer called “<strong>Digital</strong> <strong>StoreFront</strong>”<br />

on a PC or “Printshop_DSF” if your on a Mac. Click “OK” (PC) or “Print” (Mac). See figure #1.<br />

figure #2<br />

figure #1<br />

3 After you have finished printing your documents to the upload queue, click “upload”. See<br />

figure #2<br />

4 Enter your DSF username and password,<br />

then click “Login” to continue. See figure #3<br />

5 The DSF website will launch in your internet browser,<br />

click “Get Started” to continue. See figure #4<br />

figure #4<br />

figure #3<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

6 Select a category which best represents your printing requirements. After you have selected a<br />

category, click “Begin” beside colour or black & white depending on your needs.<br />

7 As you can see, your file has already been uploaded and added to the job. Enter a “Job Name” and<br />

“Quantity” then click “Next”.<br />

Take Note<br />

PDF Preview<br />

With just one click you are<br />

able to preview your PDF(s).<br />

Great for double checking to<br />

see if they were created and<br />

uploaded properly.<br />

Congratulations! You have successfully created and uploaded your PDF file(s).<br />

Please continue on page 21 for instructions on how to select your printing details.<br />

16<br />

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Method #2<br />

Uploading PDF’s<br />

to the DSF<br />

Content Overview<br />

Use this method if you would like to upload your own PDFs to the DSF. This<br />

method requires you to know how to manually create a proper press quality<br />

PDF with fonts embedded.


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Uploading PDF’s to the DSF<br />

Overview of instructions for PC and Mac users<br />

1<br />

2<br />

3<br />

!<br />

Before you start, make sure you have already produced a press quality PDF with<br />

fonts embedded and have ready for upload. Detailed instructions are provided<br />

on the following pages.<br />

Go to the <strong>Digital</strong> <strong>StoreFront</strong> website and log-in.<br />

Select a category and click “Begin” beside colour or black & white.<br />

Fill out job information and upload PDF document. Click “Next” to continue.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Uploading PDF’s to the DSF<br />

Detailed instructions for PC and Mac users<br />

1 Go to the DSF website and log-in. Type in your username and password. Click “Login”.<br />

Website: http://printshop.algonquincollege.com/DSF/Login.aspx<br />

If you are unsure of your username and password see page 3.<br />

2 Select a category which best represents your printing requirements. After you have selected a<br />

category, click “Begin” beside colour or black & white depending on your needs.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

3<br />

Selecting your PDF document to upload is easy, just follow these simple steps below.<br />

!<br />

Make sure the PDF file you’re going to upload has been created properly for print (fonts<br />

are embedded and press quality)<br />

A Give your job a name and indicate the quantity.<br />

B Click on the “Browse” button to locate the PDF document on your computer. Once you have<br />

found the file, click “OK”.<br />

C Click “Upload File”. Check off “Add to My Saved Files” to store the file online for next time.<br />

D Once your file has been uploaded, you will see a PDF icon and the name of your document in<br />

the preview window. Click “Next” to continue.<br />

A<br />

Take Note<br />

B<br />

My Saved Files<br />

Currently, the files will be<br />

saved for one year.<br />

C<br />

PDF Preview<br />

With just one click you are<br />

able to preview your PDF(s).<br />

Great for double checking to<br />

see if they were created and<br />

uploaded properly.<br />

D<br />

Wrong PDF File<br />

If you have accidently<br />

uploaded the wrong PDF file<br />

just click on the to remove<br />

it and upload another file.<br />

Congratulations! You have successfully uploaded your PDF file(s).<br />

Please continue on page 21 for instructions on how to select your printing details.<br />

20<br />

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Printing<br />

Details


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Printing Details<br />

Overview of instructions for PC and Mac users<br />

!<br />

Detailed instructions are provided on the following pages.<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

Select your Print Options.<br />

Select your Additional Services if required.<br />

Add Special Pages to your print job if required.<br />

Indicate any Special Instructions and click “Next” to continue.<br />

Review & Preview your print job. Check “I Approve” then Click “Add to Cart”.<br />

Click the Calendar Icon to select your desired ship date and time. Click “Save”.<br />

Select a delivery method from the drop down list and Click “Checkout”.<br />

Enter your budget code in this format: “44002 00 XXXX”. Click “Next”.<br />

Review your order and click “Place My Order” to finalize and submit the order.<br />

10 The Order Confirmation page appears. Take note of the Order Number, in the<br />

event you need to contact the Print Shop regarding your order.<br />

11 To check the status of your order click “Order Status” from the main navigation.<br />

22<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Printing Details<br />

Detailed instructions for PC and Mac users<br />

1 Select your print options. The ticket template (which is the<br />

same as a paper print requisition you may be familiar with) is<br />

where you choose your print options such as the type of paper,<br />

single or double sided printing, and orientation.<br />

2<br />

Select Additional Services if required.<br />

!<br />

Take Note<br />

Double Sided Printing<br />

The default setting for single<br />

or double sided printing is set<br />

to double sided.<br />

If you would like to print a<br />

document single sided please<br />

remember to change the<br />

settings to single.<br />

This is in place to support<br />

the <strong>Algonquin</strong> <strong>College</strong> Green<br />

Initiative. We’re doing our<br />

part.<br />

Not enough options<br />

Something to remember is<br />

that each category (copies,<br />

brochures...) has its own set<br />

of available options to select<br />

from. If you don’t see the<br />

options your looking for you<br />

might have selected the wrong<br />

category.<br />

Please feel free to contact us<br />

if you suspect that something<br />

is in fact missing.<br />

3 Add Special Pages. If you have one or more pages that will be<br />

treated differently than the rest of your job, click “Special Pages”.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

3<br />

Add Special Pages (continued)<br />

For example, you may wish to have your entire job printed in Black<br />

and White except for page 1, which should be printed in colour.<br />

A Select “By Page(s)”, enter the page number.<br />

B Select “Color” from the Color or B&W drop down list, click “Save”.<br />

Take Note<br />

Special Pages<br />

Colour or B&W<br />

Colour or B&W refers to<br />

the toner on your page, not<br />

the paper or stock colour. To<br />

choose a different colour of<br />

paper, select it from the Paper/<br />

Media drop down menu.<br />

A<br />

B<br />

This will bring you back to the main print options page. You will now<br />

see the page(s) that will be printed differently from the rest of the print<br />

job. You are able to add as many special pages as you like, notice we<br />

have page 1 printed in colour and page 7 printed on Blue stock.<br />

If you decide you want to make further changes to one of the special<br />

pages or if you decide you would like to remove a special page, click<br />

on the edit or delete buttons indicated above.<br />

24<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

4 Special Instructions. Please use this area to indicate any special instructions or requests you may have<br />

for our Print Shop staff that may not be covered in the standard Print Options area. Click “Next“.<br />

5 Review & Preview your print job. The “Review” screen gives you a thumbnail preview of what<br />

your job will look like, with the options you’ve chosen, once it is printed. You are also given a<br />

review of all the options you have selected. If you have missed an option, or picked one in error,<br />

click the “Previous” button to go back a screen to correct it.<br />

Pricing Summary. To view the pricing summary, click on “View Pricing Summary”. Another<br />

window pops up with the price breakdown for your job. When you are done, click the “Done”<br />

button to close the window.<br />

Check “I Approve” then Click “Add to Cart”.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

6 Click the Calendar Icon to select your desired ship date and time. After you have made your<br />

selection Click “Save”.<br />

Regular turn around time is three (3) business days. You may request an earlier date, however, a rush fee may<br />

be applied. The dates highlighted in yellow indicate rush dates. Rush orders must be picked up at the Print<br />

Shop and will not be delivered by mail services.<br />

Take Note<br />

Rush Orders<br />

The ability to select a faster<br />

turnaround time (rush date)<br />

may not be available. Please<br />

contact our customer service<br />

clerk directly should you<br />

require to place a rush order.<br />

7 Delivery methods available are Customer Pick-up or<br />

Mail Services. If you choose Mail Services, please fill in the address<br />

information, especially your room number, then click “Save”.<br />

Take Note<br />

Entering your Room<br />

Number Quickly<br />

To avoid entering your room<br />

number every time you submit<br />

an order, update the address<br />

field in your profile. See page<br />

4 for instructions on how to<br />

update your profile.<br />

26<br />

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If you would like to split a delivery between two recipients, click on “Add Another Recipient”.<br />

Fill in the delivery information and make sure to indicate the quantity for each recipient. Click<br />

“Checkout” to continue.<br />

8 Enter your departmental budget code that you have been issued and click “Next”. The format<br />

in which you enter it is very important. Format: ##### 00 #### (Example: 44002 00 123A).<br />

!<br />

Take Note<br />

Oops! Budget Code<br />

Not Working<br />

9 Review all the information, then click “Place My Order”. If your budget code is not<br />

working, the two common<br />

reasons are: You did not enter<br />

it properly, try again. Or you<br />

just registered your own DSF<br />

account and have not been<br />

activated, email the DSF<br />

Admin. See page 32.<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

10 Take note of your order number. You will need this number if you call the Print Shop with<br />

questions about your order.<br />

!<br />

11 To view the status of your order you must first be logged in to the DSF. Click on “Order Status”.<br />

A View your entire order history. Select a filter to find a specific order.<br />

B View complete order details and PDF file.<br />

C View order confirmation and re-order option<br />

A<br />

B<br />

C<br />

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Submitting<br />

Off-Line Content


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Submitting Offline Content<br />

Overview of instructions for PC and Mac users<br />

1<br />

2<br />

3<br />

Log-in to the Print Shop DSF. See page 3 for login details.<br />

To begin, choose a category which best represents your printing needs.<br />

Fill out the Job Ticket information. See screen shot below for instructions.<br />

A Give your job a name and indicate the quantity.<br />

B Click on the “Offline Material” tab. Choose the type of offline material you are submitting.<br />

C Enter a file name and number of pages in your document<br />

D In the Delivery Instructions area, type in detailed instructions regarding how you will get your<br />

file to The Print Shop (Eg: Please see graphic design team for original file.) Click “Add”.<br />

E Click Next to continue.<br />

4<br />

Please continue on page 21, “Printing Details”.<br />

A<br />

B<br />

C<br />

D<br />

E<br />

30<br />

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<strong>Algonquin</strong><br />

Business Cards


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

<strong>Algonquin</strong> Business Cards<br />

How to order your <strong>Algonquin</strong> business cards<br />

1 Log-in to the DSF. See page 3 for login details.<br />

Update Your Account<br />

2 Select the category named “Business Cards”.<br />

We make ordering business<br />

3 Click “Begin” and fill out the required information.<br />

cards quick and easy. The<br />

business card form will<br />

A Give your job a name and select a quantity.<br />

automatically be filled out for<br />

you based on your profile.<br />

B Select your campus and complete the form.<br />

Be sure to keep your account<br />

profile up to date. See page 4<br />

C Click “Update Preview” near the top of the page.<br />

to update your DSF profile.<br />

4 Click “Next”. Continue on page 25 for further instructions.<br />

A<br />

C<br />

Take Note<br />

B<br />

32<br />

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<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Featured Categories<br />

Which category is right for me<br />

Most of your basic printing needs will be met with the “Copies” category. If you require more advanced<br />

options we have a variety of other categories to choose from. Please read the descriptions below when<br />

deciding which category is right for your printing requirements.<br />

Copies: Generic printing in colour or black and white.<br />

Print options include: Binding, Cutting, Drill, Fold, Shrink Wrap, Slip sheets,<br />

Orientation and Staple.<br />

Manuals: Print options include: Binding, Covers (Front and Back), Drill, Tabs, Shrink<br />

Wrap, Call to Discuss and Request Proof.<br />

Brochure: 3-panel brochure that prints on two sides of the paper in landscape mode and<br />

has two folds. Prints in black and white or colour.<br />

Print options include: Fold, and Call to Discuss.<br />

Booklet: Booklets that fold in half, have two staples down the middle of the spine. With a<br />

self cover or hard cover. Black and white or colour.<br />

Hard cover print options include: Call to Discuss, Cover, Print in colour or BW, Request<br />

Proof, Saddle stitch. Soft cover print options include: Call to Discuss, Print in colour or BW,<br />

Request Proof, Saddle stitch<br />

NCR: No Carbon Required paper. Choose between 2-part or 3-part.<br />

Business Cards: Standard <strong>Algonquin</strong> <strong>College</strong> business cards can be ordered<br />

directly through the DSF using our new variable data form. If you require a more<br />

customized business card, please contact our customer service clerk to get started.<br />

More products and categories are available, visit the DSF for more information.<br />

The Print Shop | <strong>Algonquin</strong> <strong>College</strong><br />

33


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

FAQ<br />

Frequently Asked Questions<br />

1<br />

What is a job ticket<br />

A job ticket is an electronic version of a print requisition form. It provides you with all<br />

the print options available to you based on the type of printing category you select.<br />

2 Do I need to embed my fonts in MS Word or PowerPoint before I use the<br />

PrintMessenger driver<br />

When submitting Microsoft Word and PowerPoint documents via PrintMessenger, the<br />

following steps may be necessary if you are using the Monotype Corsiva font in the<br />

original document. From MS Word or PowerPoint click “File”, “Print”, Select “Options”<br />

and then click the “Save” tab. Check “Embed TrueType Fonts”. Uncheck “Do not<br />

embed common system fonts.” Click “OK”.<br />

3 I don’t have administrator rights to install the PrintMessenger driver on<br />

my computer. Now what<br />

Call the ITS help desk (x.5555) to request assistance.<br />

4<br />

What is a press-ready PDF<br />

It’s a PDF created using Adobe Acrobat Pro software and enables you to choose<br />

the settings you wish to save your PDF as, such as the quality of the PDF (i.e. High<br />

quality, Standard, Press quality) and allows you to embed the fonts.<br />

5 I don’t have Adobe Acrobat installed on my computer. Can I use the<br />

“save as PDF” command from MS Word or PowerPoint<br />

No. MS Word does not give the option of changing the settings (such as choosing the<br />

quality of PDF (press quality) or embedding the fonts) therefore it does not create a<br />

proper PDF. Please use the EFI PrintMessenger driver.<br />

6<br />

Which VPN do I use<br />

Use the VPN Client only. Do not use the WebVPN. For more informaiton, call the ITS<br />

help desk (x.5555) to request assistance.<br />

7 I have registered myself to the DSF and it does not accept my budget<br />

code and I am sure I have entered it correctly. Help!<br />

Your DSF account has not been activated. Contact the DSF Admin.<br />

34<br />

The Print Shop | <strong>Algonquin</strong> <strong>College</strong>


<strong>Digital</strong> <strong>StoreFront</strong> Training Manual<br />

Contact Us<br />

Orders & Job Status:<br />

Production Clerk<br />

613-727-4723 ext. 5419<br />

publishing@algonquincollege.com<br />

Technical Support & Training:<br />

DSF Administrator<br />

613-727-4723 ext. 2573<br />

dsfadmin@algonquincollege.com<br />

The Print Shop DSF Inquiries:<br />

Paul Capuano, Manager<br />

613-727-4723 ext. 5012<br />

paul.capuano@algonquincollege.com<br />

<br />

For more help & information, please visit<br />

www.algonquincollege.com/printshop/html/DSFInfoPage.htm<br />

The Print Shop | <strong>Algonquin</strong> <strong>College</strong><br />

35


DSF <strong>User</strong> <strong>Guide</strong> V2.0<br />

<strong>Digital</strong> <strong>StoreFront</strong> Version 4.5<br />

The Print Shop, <strong>Algonquin</strong> <strong>College</strong>

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