Rally with Delphi - Delphi Aftermarket

Delphi’s Magazine for Automotive Technicians // Issue 2 

THIS MONTH 

WE TALK: 

Rally with Delphi 

MAF Step-by-Step Guide 

Common Rail 

Injector Technology 

Delphi Service Centre 

ABS Speed Sensors 

New Diagnostic Tool 

Webinar Training 

Replacing Receiver Driers 

Brake Pad Development 

and Testing 

Delphi Sponsors the WRC 

How To Diagnose Common 

Rail Injector Faults 

New Vehicle Electronics 

Air Conditioning 

Shock Absorbers 

Filters and Chassis 

High Standards. 

Below the Surface. 

Partnering with Peugeot 

Winning Relationship with 

Hendrick Motorsports 

Delphi Technologies Featured 

on Ferrari 

P2 

P4 

P6 

P8 

P9 

P10 

P11 

P12 

P14 

P16 

P18 

P18 

P19 

P20 

P21 

P21 

P21 

P22 

Delphi Becomes an International Sponsor 

of the FIA World Rally Championship 

Delphi reconfirms its commitment 

to international motorsport as the 

Official Automotive Technology 

Partner of the World Rally 

Championship. 

Delphi, the company that makes the 

parts cars are born with, has become the 

Official Automotive Technology Partner of 

the FIA World Rally Championship (WRC). 

The partnership aligns Delphi with what is 

widely regarded as the most challenging 

motorsport competition in the world, and 

will give it valuable marketing assets to 

showcase its products and service solutions 

and promote the capabilities of its rapidly 

expanding Delphi Service Centre network. 

“At Delphi, we live and breathe automotive 

technology and, for us, racing epitomizes 

the very high, extreme durability standards 

we strive for every day,” said Francisco A. 

(Frank) Ordoñez, president, Delphi Product 

and Service Solutions. “The WRC shares 

these very same values, making this a 

great strategic fit for Delphi. The partnership 

reinforces our commitment to motorsport 

and gives us a solid platform on which to 

build our profile worldwide.” 

// Full article on page 14 TT 

DON’T MISS: 

// MAF SENSOR PROBE 

STEP-BY-STEP GUIDE 

P2 

// INJECTING NEW THINKING P4 

// BRAKE PAD DEVELOPMENT 

AND TESTING 

// DELPHI TECHNOLOGIES 

FEATURED ON FERRARI 

P12 

P22 

LOOK INSIDE TO FIND YOUR FREE WRC PULL-OUT POSTER!

Delphi MAF Sensor Probe 

1. Using a torque wrench and the correct socket, 

remove the bolts securing the MAF air box. 

Carefully unscrew the jubilee clip and detach 

the hose connected to the MAF air box. 

5. Remove the faulty MAF sensor probe from the MAF 

assembly by holding the flow tube in one hand and the probe 

connector in the other. Gently pull the two away from each 

other until the sensor probe is completely removed. 

1 

5 

2. Carefully remove the air box from the vehicle 

and place on a clean work surface. 

2 

6. Open the sealed new sensor package. Handle the sensor 

connector only (NEVER touch electronics as this may damage 

sensor probe). Slide new sensor probe into flow tube. 

6 

Interested in 

Learning More 

Check out our detailed 

product information on 

www.delphi.com/am 

Why Delphi MAF 

Sensor Probe 

• Stock one Delphi part to fit almost 12 million 

European passenger cars. The Delphi MAF 

sensor probe combines 23 OE Service MAF 

sensor references into one Delphi 

MAF sensor probe for reduced inventory. 

• Replace OE with OE. The Delphi MAF 

sensor probe is not remanufactured 

and boasts all new components. 

• Save money by eliminating the need 

to replace the plastic housing. 

• It’s a greener repair solution; eliminates 

replacement of plastic housing. 

Follow these stepby-step 

instructions 

on how to repair 

and replace the 

MAF sensor probe… 

Once it’s determined the mass air flow sensor 

requires replacement, the same servicing 

procedures are followed to remove the failed 

sensor assembly. Inspect the flow tube to 

ensure there are no cracks in the plastic 

housing. If there are, you will need to replace 

the entire unit – not just the probe. 

Is the flow tube free from cracks Then, follow 

this step-by-step guide to learn how to replace 

the MAF sensor probe. Once the sensor probe 

is replaced, continue re-installing the completed 

MAF sensor assembly into the vehicle as you 

would normally. 

3. Remove the MAF flow tube assembly from the 

air box using a torque wrench and the correct socket. 

3 

4. Place the flow tube assembly on a clean work surface with 

the sensor probe connector facing up. Following this, you 

must remove the screws using the correct security torx bit. 

4 

7. Using both hands, firmly grip the flow tube and press the 

probe into the flow tube using your thumbs. 

7 

P2 Delphi’s Magazine for Automotive Technicians // Issue 2 Delphi.com/am 

P3

Injecting New Thinking 

Philippe Bercher, deputy director of engineering, 

Delphi Diesel Systems, talks with Ian Adcock 

about improvements in injection technology 

From the 

beginning, our 

target was to 

meet emissions 

legislation, and 

reduce CO 2 

, 

which is another 

driver for us; 

so increasing 

injection 

pressures and 

the number of 

injections were 

the priorities. 

At the recent SIA International Congress in Rouen, 

Delphi presented a paper on new developments in 

fuel injection equipment and engine control systems 

that help to reduce substantially overall diesel engine 

emissions, including CO 2 

. These latest technologies 

will simplify compliance with increasingly demanding 

emissions standards in Europe, such as Euro6, and 

in other markets worldwide where high-efficiency 

diesel engines are increasingly recognised as an 

effective means of cutting CO 2 

. 

The upgrades include an increase in maximum 

operating pressure from 2000 bar up to 2400 

bar, with improved high-pressure atomisation, 

enhancements to Delphi’s closed-loop control 

system, improved hydraulic efficiency and reduced 

engine starting time to provide seamless stop-start. 

The main research activities carried out over the last 

five years were largely dedicated to the investigation 

of potential performance upgrades of the injection 

system and the electronic engine control strategies. 

The objective was to fulfil Euro6 emission 

regulations, implement CO 2 

emission reduction 

functionality – stop-start, reduced hydraulic energy 

losses – and to optimise costs. 

Clear priorities 

“From the beginning, our target was to meet 

emissions legislation, and reduce CO 2 

, which 

is another driver for us; so increasing injection 

pressures and the number of injections were the 

priorities,” states Delphi’s Philippe Bercher. “When 

we started production in early 2000, we were at 

1400 bar and today we’re at 2000 bar.” However, the 

process doesn’t stop there he says: “We’re already 

targeting 2400 bar for passenger cars; but, for heavy 

duty engines, they’re one step ahead, because 

they’re already in production with 2500 bar and 

they’re going up to 2700 or even 3000 bar. 

For passenger cars and light diesels maybe, 

yes, we can increase the injection pressure 

beyond 2400 bar. But I am not sure the 

cost and complexity would be acceptable in 

light duty diesels.” 

However, it’s not just about Delphi’s desire 

or capability of achieving such high injection 

pressures, but whether there would then be 

a demand for this from the OEMs as Bercher 

explains: “Looking to the future, we see two 

distinct strategies, so we have to talk a bit about 

the OEMs plans, because we see different 

directions. One major vehicle manufacturer, for 

example, is focusing on NOx after-treatment for 

Euro6, so they’re probably not going to demand 

increased pressures and they will stay at 2000 bar, 

even for the next generation of engines. 

But some other customers want to be sure that 

the engine gives the lowest emissions, as they 

don’t want to use NOx after-treatment and they 

are looking for increased pressure.” 

As with most technologies, there are 

manufacturing/materials/cost trade-offs. This is 

particularly so with diesel systems attempting to 

meet Euro6, and especially Euro7, in small cars, 

where the on-cost of additional diesel technology 

might outweigh the fuel consumption and exhaust 

emissions gains. 

As Bercher points out, there is a balance to be 

achieved between injection pressures and the 

number of nozzle holes employed in the injector for 

a fixed nozzle flow: “If we increase the pressure, 

it’s because we want to improve the air-fuel mix 

within the combustion chamber using smaller 

diameter nozzle holes. We know that the limitation 

we have today is nozzle hole diameter, because, 

if we go below 90 microns, we have some coking 

effect and it’s also a question of manufacturing. 

However, if we can decrease the hole diameter, 

we don’t need to increase the pressure so much, 

because then we wouldn’t get the emissions 

benefit of the nozzle hole reduction. 

Republished with the kind permission of 

Findlay Media and Automotive Design 

Technology challenges 

“Furthermore, there’s a limit to the number of 

holes, because the limit today is the hole diameter 

and, therefore, the number of holes you can put on 

the nozzle body. Currently, we are at eight to nine; if 

we go above that, you will not have enough material 

between the holes to withstand the pressure.” He 

admits that Delphi has tested a nozzle with more 

holes, but claims: “There’s no benefit so far.” 

The request for reduced tailpipe emissions 

is leading OEMs to develop ever more 

complex powertrain systems embracing 

combinations of technologies, such as 

electric assist motors and stop-start, both 

of which present Bercher and his team 

with their own challenges: 

“For stop-start, there are three main difficulties: 

the first concerns the pump, as it will have to 

tolerate more stop-starts than the conventional 

system. A customer may have a target of 

300,000-500,000 stop-starts in a vehicle’s 

lifetime; for a standard 

vehicle, without stop-start, 

it’s maybe half of that. That 

means the pump has to be 

improved and be capable 

of doubling its normal 

service life, so that impacts 

the bearings in the pump. 

Secondly, as the injectors 

back leak time is needed to 

regenerate pressure. 

You could be forgiven for thinking that increasing rail 

pressure beyond 2000 bar would have a knock-on 

effect for other parts of the fuel delivery system – 

not so, says Bercher. “The big step was to move 

from the rotary pump at 500 bar and go to 1400- 

1500 bar; but today we know the manufacturing 

improvements we have to make, so we don’t see 

the same challenges“. 

For example, injectors on direct actuation, 

where there isn’t a return flow to the tank, 

when you stop the engine, pressure is 

maintained in the system, so it’s available to 

inject and fire the engine. 

“Finally, in terms of the engine 

management system (EMS), we 

can develop a strategy to ensure 

the engine is in a given position 

when it is stopped, so that, when 

it restarts, the EMS knows what 

state the engine is in, in order to 

quickly manage the injection. For 

the electric-diesel hybrids, it’s a bit 

different as the ratio of stop-starts 

is something like three times 

greater,” he adds. TT 

Delphi’s global network of highly equipped, highly skilled diesel specialists offers professional, 

cost-effective diagnostics, test and repair of today’s and tomorrow’s most advanced diesel fuel 

injection technology. They have invested in the very latest test equipment, tooling, standards, 

skills and knowledge and are backed by a leading OE manufacturer. To locate your nearest 

Delphi Diesel Centre, visit delphi.com/am. 

If we increase 

the pressure, it’s 

because we want 

to improve the 

air-fuel mix within 

the combustion 

chamber using 

smaller diameter 

nozzle holes. 


P5

Partnering for Success 

With Delphi Service Centre 

DSC membership 

offers benefits 

such as... 

• Association with a leading supplier 

of original equipment car parts 

• Access to OE parts and professionally 

repaired Common Rail units 

• Specialist diagnostic equipment and tooling 

to service today’s advanced vehicles 

• Technical hotline for system diagnosis 

help and guidance 

• Web based database of workshop manuals 

and technical bulletins 

• In-depth training on the very latest 

automotive systems 

• Regular communications on new vehicle 

technologies and diagnostic equipment 

In speaking of his decision to partner with 

Delphi and CFI, Michael Shaikly, managing 

director, said “Without the link we wouldn’t 

be able to do what we do…we as a company 

were struggling with diesel. If we had a diesel 

problem come in, we were out. In becoming 

a Delphi Service Centre garage we had the 

opportunity to purchase well-priced diagnostic 

tools and the door was opened to helpful 

technical support and information. Diesel is a 

really profitable area and Delphi Service Centre 

has allowed us to tap into this opportunity. 

It adds real kudos to our business.” 

By developing a local Delphi Service 

Centre network, we are able to offer 

professional, reliable diesel car 

servicing, maintenance and repair 

across the region. 

• National promotion through a website 

and network locator: delphi.com/am 

In becoming a 

Delphi Service 

Centre garage 

we had the 

opportunity 

to purchase 

well-priced 

diagnostic tools 

and the door 

was opened to 

helpful technical 

support and 

information. 

With the current expansion of diesel cars 

worldwide, garages with the expertise, knowledge 

and support to service these vehicles are well 

placed to watch their business go from strength 

to strength. Delphi’s Service Centre program 

provides independent garages with this support, 

partnering them with a local diesel repair specialist, 

as well as the backing of a leading OE automotive 

manufacturer. Garages joining the network can 

access Delphi’s OE parts offering, OE-based 

training, technical support and equipment and can 

choose among four modules: diesel, as well as 

air conditioning, petrol engine management and 

braking, steering and suspension. 

Frank Shaikly & Son based in Colchester, UK is just 

one example of the success of this programme. 

Shaikly has been in business for over 30 years; 

however, it was not until their appointment 

as a Delphi Service Centre – Diesel garage, 

and subsequent partnership with Colchester 

Fuel Injection (CFI), an authorised diesel repair 

workshop, that they were able to work with modern 

diesel powered cars. Before joining the Europewide 

network, they had to outsource all diesel 

engine work that came into their garage, as they 

did not have the relevant knowledge and tooling. 

Through their partnership with CFI, they now have 

access to a range of diagnostic equipment and 

tools, OE parts, in depth knowledge, and critically, 

support from a professional diesel repair specialist. 

Diesel is a really 

profitable area 

and Delphi 

Service Centre 

has allowed us 

to tap into this 

opportunity. 

It adds real 

kudos to our 

business. 

And as their technical partner, the benefits 

are clear for CFI too. “By developing a local 

Delphi Service Centre network, we are able to 

offer professional, reliable diesel car servicing, 

maintenance and repair across the region,” 

comments Paul Goldsmith, general manager. 

“These garages have all been trained by Delphi, 

and we have supplied them with the relevant 

tools and equipment, so we are confident that 

diagnostic interrogation can be performed 

successfully at a local level. The result; 

we are now able to concentrate on our 

core business – the repair of fuel injection 

equipment. But the real bonus is that this 

repair work is also increasing. As their technical 

partner, the garage refers their repair work to us. 

A real win-win for both companies.” TT 

To learn more about Delphi Service Centre 

and the benefits for your business, visit 

delphi.com/dsc. 


P7

Bringing OE 

Braking Safety Expertise to the Aftermarket 

Delphi Launches 

First Durable Convertible PC Diagnostic Tool 

Delphi has extended its braking portfolio with the introduction of 65 new OE quality ABS speed 

sensors fitted to popular vehicle applications such as Audi, BMW, VW, Peugeot, Citroën, Seat, 

Ford and Opel. The range provides coverage of more than 42 million vehicles, with only 30 

part numbers representing 80% of a typical distributor’s ABS speed sensor sales. 

Delphi brands 

every part with 

the Delphi logo 

and part number, 

ensuring easy 

identification, 

cutting down 

on technician’s 

labour and part 

sourcing. 

Did You Know 

The most commonly 

failing ABS speed 

sensor is an 

Audi application, 

part number 

SS10307. 

Today Delphi offers an industry leading range 

of braking products with over 8,500 references 

covering all major vehicle manufacturers. 

Leveraging its braking expertise, and knowledge 

of vehicle electronics, Delphi has recently 

introduced a new ABS speed sensor range. 

Delphi’s ABS speed sensors are 100% tested for 

quality and performance, and all backed by a two 

year warranty. They tolerate engine oil, transmission 

fluids, anti-freeze and car washing detergents 

with no adverse reactions in performance, and 

can withstand extreme weather conditions. 

Furthermore, all Delphi ABS speed sensor 

connectors are plated, which is extremely important 

in preventing corrosion and premature failure. 

What does this mean to the garage It means that 

you know when you install a Delphi ABS speed 

sensor, you are fitting a product that has been 

designed, engineered and manufactured to provide 

the performance you would expect from such a 

critical safety component. TT 

DELPHI PART # KEY APPLICATIONS AXLE FITMENT 

SS10305 BMW 520, 523, 525, 528, 540 Front LH / RH 

SS10306 BMW 520, 523, 525, 528, 540 Rear LH / RH 

SS10307 AUDI TT / SEAT Arosa, Cordoba, Ibiza, Inca, Leon, Toledo / 

SKODA Octavia / VW Bora, Caddy, Corrado, Golf, Lupo, 

New Beetle, Passat, Polo, Vento 

SS10308 AUDI TT / SEAT Arosa, Cordoba, Ibiza, Inca, Leon, Toledo / 

SKODA Octavia / VW Bora, Caddy, Corrado, Golf, Lupo, 

New Beetle, Passat, Polo, Vento 

SS20000 

AUDI A3,TT / SEAT Arosa, Toledo / SKODA Octavia / VW Bora, 

Golf, Lupo, New Beetle 

SS20001 AUDI A2 / SEAT Cordoba, Ibiza / SKODA Fabia, Roomster / 

VW Fox, Polo 

SS20002 AUDI A2 / SEAT Cordoba, Ibiza / SKODA Fabia / VW Fox, Polo Front RH 

Front 

Front 

Rear 

LH 

RH 

LH / RH 

SS20003 SEAT Toledo / VW Corrado, Golf, Jetta, Passat Rear LH / RH 

SS20004 AUDI A4 / VW Passat Front LH / RH 

SS20005 BMW 316, 318, 320, 323, 325, 328, M3 Front LH / RH 

SS20006 BMW 316, 318, 320, 323, 325, 328, M3 Rear LH / RH 

SS20007 BMW 520, 523, 525, 528, 530, 535, 540, M5 Front LH / RH 

SS20008 BMW 520, 523, 525, 528, 530, 535, 540, M5 Rear LH / RH 

SS20009 BMW 520, 523, 525, 528, 530, 540 Rear LH / RH 

SS20010 BMW X5 Front LH / RH 

SS20011 CITROËN Xantia Front LH / RH 

SS20012 CITROËN Xantia Front LH / RH 

SS20013 CITROËN Xantia Rear LH / RH 

SS20014 CITROËN Xantia Rear LH / RH 

SS20015 CITROËN Berlingo / PEUGEOT Partner Rear LH / RH 

SS20016 FORD Escort Front LH / RH 

SS20017 FORD Focus Front LH / RH 

SS20018 FORD Ka Front LH / RH 

SS20019 FORD Fiesta, Fiesta Van, Puma / MAZDA 121 Front LH / RH 

SS20020 FORD Galaxy / SEAT Alhambra / VW Sharan Front LH / RH 

SS20021 OPEL Astra / VAUXHALL Astra Front LH / RH 

SS20022 PEUGEOT 206 Front LH / RH 

SS20023 PEUGEOT 206 Rear LH / RH 

Front 

LH 

Delphi is leveraging its knowledge of each vehicle’s 

DNA to introduce a new semi-rugged, convertible 

PC diagnostic tool, giving technicians faster, more 

affordable access to on board diagnostics, technical 

support, and service information. Designed for 

garages, including its rapidly expanding network of 

Delphi Service Centres, the tool features a rotating 

10“ screen, which is both water and scratch 

resistant. This allows the technician to use the tool 

in tablet mode to diagnose a vehicle with one hand 

on the handle and the other hand with the stylus on 

touch screen. Then by simply rotating the screen, 

the technician instantly converts it back to a regular 

laptop with the benefit of a true keyboard to search 

through technical data. 

Other features include a built-in webcam, useful 

for technical support and online training sessions. 

A stylus provides touch screen control while also 

offering handwriting recognition. The user-friendly 

PC has a battery life of up to 8.5 hours, enough to 

last a full working day. 

“Delphi believes this is the first durable convertible 

PC for garages,” said Mike Rayne, vice president, 

Diesel Aftermarket, Delphi Product & Service 

Solutions. “This is a cost-effective diagnostic tool 

designed with the demands of workshop operation 

in mind. As it runs on Windows, technicians will find 

the device intuitive and it is even possible to add 

their own software programmes such as Word and 

Excel to fully exploit the power of this new system.” 

Rayne continues, “We are pleased to say we are 

seeing extremely positive initial market feedback on 

all aspects of the tool – including value for money, 

portability, ruggedness and compliance with the 

automotive workshop’s harsh environment.” 

Incorporating Delphi’s diagnostics software, the PC 

allows the technician to view, save and print live 

data parameters in both text and graphical format, 

interrogate fault code information and perform a 

range of configuration and adaption functions. 

Full vehicle scans and intelligent system scans are 

supported for the vast majority of vehicles. 

The PC can link directly to Delphi‘s 

Technical Data software, enabling the 

user to view OE service information, 

a quotation system, repair times and 

wiring diagrams. To further increase 

the user friendliness and save time, 

the PC will automatically select 

the vehicle being diagnosed when 

opening the Technical Data software. 

The new convertible PC joins 

Delphi’s wide range of diagnostics 

tools, from the compact and 

portable PDA to this new PC 

based solution… solutions to 

meet all your garage needs! TT 

Did You Know 

Delphi’s car diagnostics 

software covers 48 

vehicle manufacturers, 

over 4,000 vehicle 

models and 

approximately 54,000 

vehicle systems. 

Its truck software 

covers 31 vehicle 

manufacturers, 1,400 

vehicle models and 

over 22,000 vehicle 

systems, including 

trailer diagnostics. 


P9

Delphi’s Best Practice 

Training Goes Digital 

Receiver Driers: 

Why and When Should They be Replaced 

Receiver driers are there to absorb 

corrosion causing moisture and to filter 

any particulates that are circulating 

around the system, such as: 

• Rust: If moisture has been present in a system for a period 

of time, rust could form on any metal parts. This rust can flake 

and be transported around the system by the refrigerant. 

• Metallic particles: If the compressor seizes and fails it could 

start to break up internally, and these bits could find their 

way around the system. 

• Silica gel granules: Once totally saturated, the drying agent 

in the drier turns to mush and circulates around the system. 

• Grease and general debris: If a system has been opened 

for a repair and the drier has not been replaced, general 

workshop debris could enter the system. 

Did You Know 

Contrary to 

popular opinion, air 

conditioning systems 

are sealed, but not for 

life. Like any system on 

a car with moving parts 

it must be serviced. 

The drier must be 

replaced every 

two years. 

Did You Know 

Delphi offers an 

extensive program 

of webinars covering 

all major systems 

such as GDI, diesel 

Common Rail, hybrid, 

vehicle electronics, 

braking, steering 

and suspension, air 

conditioning and 

diagnostics. 

Being able to access high quality training at the touch of a button 

is a highly valuable tool for busy garages, keen to stay up-to-date 

with new technology and the best practices in service and repair. 

Through Delphi’s recently introduced webinar 

programme, short for web-based seminar, 

technicians now have access to industry leading 

training, technical support and technical assistance 

from the comfort of their own desk. The online 

training is available globally – all you need is an 

internet connection, a PC and a telephone line. 

The webinars are taught live in 45-minute sessions 

by Delphi’s experienced trainers, and can be 

conducted at convenient times to minimise time 

spent away from the workshop. Designed to be 

interactive and user friendly, delegates are able 

to view the trainer live, ask questions as if in 

conventional training, simultaneously view the 

training materials and “virtually” raise their hand to 

ask questions through the programme’s conference 

line or text chat. If the training is on a diagnostic 

tool, such as the Delphi DS150, the trainer is able 

to share his PC, giving delegates the ability to 

experience the application first hand. 

The online training 

is available globally – 

all you need is an internet 

connection, a PC 

and a telephone line. 

All material, including Powerpoint, video, voice, 

Q&A and application sharing are recorded, and 

a streaming link is sent to all attendees who 

complete the training so that they may refer 

back to the key points at any time. 

To book a course, simply view the training 

schedule online, apply to attend the course 

electronically, and log in to the system for the 

scheduled course – it is as simple as that! TT 

To reduce the above, 

the following precautions 

should be observed: 

• The receiver drier should be changed every 

two years as part of a routine service. 

• If any component is replaced due to damage, 

the drier should also be replaced. 

• When working on an air conditioning system 

a clean work practice should be observed. 

• If the system is open for any length of time, 

waiting for parts etc, plug any open pipes, 

to avoid dirt and debris from entering the system. 

• The new receiver drier should be un-plugged 

and connected at the last possible moment 

before evacuation. 

Designed and manufactured to 

OE specifications, Delphi offers an 

extensive range of receiver driers. 

Its OE-designed internal 

components provide improved 

separation of liquid and vapour, 

while a molecular sieve desiccant 

effectively controls moisture and 

helps protect the entire system 

against corrosion. They also feature 

lightweight aluminium construction 

and a calibrated oil return in the 

outlet tube for enhanced lubrication. 

Delphi Service Centre 

garages are trained in the 

very latest air conditioning 

technology. They have 

access to a wide range 

of OE quality parts, as 

well as the tools and 

knowledge to service 

these systems. TT 

You may be able 

to extract most of 

the moisture, but 

evacuating a system 

will not remove 

particulates and will 

not reform silica gel 

mush into granules. 


P11

Brake Pad 

Development and Testing: 

A rigorous approach to 

achieving OE-quality products 

Did You Know 

Delphi brake pads 

excelled in ‘AK Master’ 

brake pad performance 

tests on the BMW 3 

Series (E46), Z3, Z4 

and Nissan Primera, 

outperforming 

key aftermarket 

competitors. 

Only products 

that meet with 

the stringent 

testing are 

released to 

the market. 

As the company that makes the parts cars are born with for 25 of the world’s vehicle 

manufacturers, Delphi understands a vehicle’s DNA and the strict OE standards and performance 

requirements. Delphi applies these same standards to the aftermarket, ensuring that its range 

of braking products for European, Asian and German vehicles delivers OE-quality performance. 

First-to-market strategy requires 

robust testing procedures 

Since Delphi aims to supply brake discs and 

pads within six months from vehicle launch, it 

is imperative that its development and testing 

processes are highly robust. The company’s 

product development engineers carry out 

clearly defined, exhaustive quality tests on 

Delphi’s aftermarket brake pads. This ensures 

that the pads’ performance is fully tested to 

the extreme road conditions found worldwide. 

Only products that meet with the stringent 

testing are released to the market. 

Product development: 

accurate application engineering is key 

A team of Delphi product development engineers 

application engineer approximately 150 brake pads 

per year covering up to 600 vehicle models. 

With an emphasis on being first to market on brakes, 

this extensive process is typically completed in three 

months. A full deconstruction analysis is carried 

out on every brake pad with a particular focus on: 

• type and quality of shimming 

• backplate construction and steel type 

• friction material design and type 

• accessory type and quality 

Delphi’s engineers also need to balance durability 

against performance. Typical EU materials focus 

on high speed performance to ensure safety, 

while other markets may put priority on wear 

(or wheel dust). Ultimately, all designs feature 

an element of compromise. For instance, it’s 

not possible for a pad to offer a constant friction 

level and last indefinitely with zero noise. 

The main aim is to reduce the friction variation 

but keep gradual change with temperature 

to feedback to the driver that he/she is using 

the brakes and getting nearer to the limit. 

Delphi’s existing range of friction materials is reassessed 

on an ongoing basis. Approximately 200 

materials are tested and evaluated each year, and the 

results are compared against materials used in its 

existing product range. The main areas for comparison 

include friction level, friction stability and wear (at 

certain temperatures or in certain conditions). 

From analysis to development 

Having carried out a full analysis of the OE product, 

Delphi’s product development engineers can 

then proceed to production drawings. They also 

select the type of friction materials to be used 

for each vehicle model, which is determined by a 

variety of factors: vehicle use, market, front or rear 

fitment and the balance of weight in the vehicle. 

Development samples are produced and undergo 

comprehensive validation and durability testing in 

laboratories, on dynos and via vehicle testing. Once 

the products have been internally approved by 

Delphi’s development engineering department, the 

tooling for the products is ordered and Delphi can 

then seek R90 approval for the finished product, a 

quality standard required by European legislation. 

Rigorous product testing 

All parts released for the aftermarket undergo the 

same rigorous product development processes, 

including Production Part Verification (PPV), to confirm 

the part being produced performs exactly as the 

prototype was designed, and Production Part Approval 

Process (PPAP) to ensure every part meets all of the 

requirements defined in the engineering samples. 

Laboratory testing: 

Delphi’s laboratory tests include: 

• Shear: a safety test to ensure the friction 

material does not detach from the backplate. 

• Compressibility: ensures equivalent pedal 

feel and ABS operation to the OE 

under normal conditions. 

Vehicle and dynamometer testing 

Delphi brake pads undergo a number of real-world 

tests. Among these are: the AK Master European 

standard test, the Auto Motor und Sport (AMS) 

test, noise dyno analysis, Alpine testing, high 

speed autobahn testing, the FMVSS as well as 

Ameca testing (to fulfill US testing requirements). 

The dynamometer is calibrated to match the exact 

characteristics of a specific vehicle application. 

The vehicle weight and rolling radius (taken from 

the vehicle’s tyres) is used to calculate a specific 

inertia to replicate the forces involved. Hydraulic 

parts and discs from the vehicle application are 

also used, and the speed of the test can be 

set according to the application’s capability. 

Delphi adopts the same rigorous approach to the 

development and engineering of its entire brake 

pads range. Workshops selecting Delphi can 

therefore be confident that they are investing in 

high quality, durable products that will satisfy their 

customers and keep them safe on the roads. TT 

• Hot compressibility: avoids increasing 

pedal travel at high temperatures. 

• Heat transfer: ensures that the pad 

will not transfer too much heat into the 

brake fluid, helping to avoid fluid boiling. 

• Swell: avoids brake drag when hot. 

Delphi adopts 

the same rigorous 

approach to the 

development 

and engineering 

of its entire 

brake pads 

range. 


P13

Rally with Delphi 

Delphi Becomes an International 

Sponsor of the FIA World 

Rally Championship 

Delphi reconfirms its commitment to international 

motorsport as the Official Automotive Technology 

Partner of the World Rally Championship. 

Delphi, the company that makes the parts cars are 

born with, has become the Official Automotive 

Technology Partner of the FIA World Rally 

Championship (WRC). The partnership aligns Delphi 

with what is widely regarded as the most challenging 

motorsport competition in the world, and will give it 

valuable marketing assets to showcase its products 

and service solutions and promote the capabilities of 

its rapidly expanding Delphi Service Centre network. 

As an official partner, Delphi will have access to 

valuable branding and marketing rights at races 

throughout the season. This includes the Delphi 

logo on Championship marketing material and 

documentation, as well as race infrastructure such as 

stage and service park banners and arches. This will 

provide extensive global TV exposure for Delphi, with 

the WRC consistently recording a cumulative audience 

of over 550 million in over 140 territories. Delphi will 

also feature prominently, on the Championship's 

official website; wrc.com, and in the WRC’s rapidly 

expanding social media channels. 

This is an exciting 

partnership for DPSS 

said Carrie Wright, vice president, global brand 

and communications, Delphi Product and Service 

Solutions. “The sponsorship will provide a solid, 

high visibility platform to increase our global 

awareness, while helping to drive sales through 

the distribution chain. We know that our customers 

are passionate about motorsport, and in particular 

the WRC, and this will form the basis of our 

marketing efforts in Europe in 2011, including 

promotions, and hospitality at key races.” 

“At Delphi, we live and breathe automotive 

technology and, for us, racing epitomizes the very 

high, extreme durability standards we strive for every 

day,” said Francisco A. (Frank) Ordoñez, president, 

Delphi Product and Service Solutions. “The WRC 

shares these very same values, making this a great 

strategic fit for Delphi. The partnership reinforces 

our commitment to motorsport and gives us a solid 

platform on which to build our profile worldwide.” 

Simon Long, CEO of North One Sport, the 

Championship Promoter, said "Delphi’s commitment 

to delivering real world innovations that make vehicles 

smarter and safer, as well as more powerful and 

efficient is a natural fit with the Championship. With 

their OE technology and service expertise, 

the association with Delphi is very important to us. 

We are delighted to welcome Delphi to our family 

of sponsors." TT 

Sanctioned by the Federation Internationale de 

l’Automobile (FIA), the Championship pits cars 

and drivers in a series of multi day events through 

some of the toughest, and most varied, conditions 

on the planet. In 2011 drivers and the likes of 

Citroën, Ford and MINI, will compete in rallies in 

13 countries across Europe, Central and South 

America, Australasia and the Middle East. 

“At Delphi, we live and breathe automotive technology and, for us, racing epitomizes the very high, extreme durability 

standards we strive for every day” Francisco A. (Frank) Ordoñez, president, Delphi Product and Service Solutions. 

For more information about the WRC, 

please visit www.wrc.com 


P15

Go To Delphi for How To! 

Delphi. The ‘Go-To’ Company for Technical Information 

The vehicle: 

Ford Mondeo 

2.0 TDCi 

The symptoms: 

The engine is running 

erratically, resulting in low 

power and poor emissions. 

The fault: 

The Common Rail injectors 

show the following fault codes: 

F2336 Injector 1 fault 




The fault is accompanied with a 

descriptor “Accelerometer out 

of range”. This typically means 

that the tolerance window of 

80 micro seconds has been 

exceeded and therefore the 

system cannot modify the 

drive to the injector to maintain 

stability. 

If the fault code is accompanied 

by a rail pressure fault code it is 

likely that the whole system has 

been contaminated. In all cases 

a hydraulic diagnostic check, 

using the Delphi Sealed Rail Kit, 

should confirm which parts are 

at fault. 

A step-by-step guide to 

diagnosing Common Rail 

injector faults on Ford Mondeo 

The resolution: 

The fault codes should first be 

confirmed, and if the code is one or 

all of those to the left, the following 

procedure is recommended: 

Step 1: 

Remove the fuel filter and 

empty the contents into 

a clean container. 

If the content is not clear, full of 

particulates, or has high water 

content, then the system must be 

cleaned out from the tank to the filter. 

If the sample is clear and the amount 

of particulates in the sample covers 

less than one square centimetre then 

proceed to the hydraulic test. More 

than one square centimetre suggests 

heavy contamination, and if the 

particles are of a metallic nature, a full 

system overhaul will be required. 

Tip! Ferrous metallic particles can 

be identified by using a magnet 

under the base of the container. 

At this stage it is also advised to 

check for damage to the other 

mechanical components in the 

system using a hydraulic or “wet 

side” diagnostic on the pump, 

injectors and rail. A biodiesel check 

can be performed using Delphi’s fuel 

analyser to confirm if the sample 

meets European EN590 fuel standard. 

Step 2: 

Hydraulically test the pump 

and injectors for max 

pressure and backleakage 

using the Delphi Sealed 

Rail Diagnostic Kit. 

If the pump pressure is lower than the 

recommended spec stated in the kit 

instructions, this indicates that the pump 

is worn and requires attention. Further 

testing with the False Actuator Kit will 

determine whether the damage is internal 

or to the external IMV. 

Note: Any contamination in the high 

pressure pump will also be in the 

rail and injectors and will result in a 

system replacement. 

If the pressure can be recovered by a new 

IMV proceed to the next step. The injector 

backleakage is critical and must be within 

the parameters outlined in the test kit 

manual. If the backleakage is not uniform 

between the cylinders then the highest 

backleak injectors should be serviced in 

accordance with Delphi service standards, 

or replaced with new injectors. 

Note: The high backleak injectors 

should align with the fault codes 

present for the relevant injector 

number. If all of the injectors have 

high backleakage this is probably due 

to fuel contamination and will indicate 

further intervention is required and 

that all of the injectors require service. 

Note: If contamination is present 

in the system, changing injectors 

alone will run a high risk of repeat 

failure, thus increasing the cost of 

repair to the customer. 

Step 3: 

Replace the fuel filter 

When replacing the filter ensure a 

genuine Delphi or Ford part is used. 

The filter screen is 2 microns which is 

necessary for system protection. 

Non-genuine filters may have a larger 

filter screen, typically 5 to 10 microns – 

this is inadequate for this application. 

To learn what Delphi Service Centre can do 

for your business, and to find out how you can 

access similar technical information on an 

ongoing basis, visit: www.delphi.com/dsc 

Step 4: 

Ensure the correct 

torque setting 

Ensure all pipes are tightened to the 

correct torque setting to prevent distortion 

of the pipe and/or injector and that the 

injector mountings are also torqued in 

accordance with the specification. 

Step 5: 

Re-programme the ECU 

Every Delphi Common Rail injector, be it 

new or repaired, should have a label with 

a characterisation code applied to it. It is 

essential that the ECU is re-programmed 

with this code when the injector is fitted 

to the vehicle. This will ensure that the 

adjustment to the pulse times is made 

and that the correct fuel delivery is 

maintained. 

Step 6: 

Final check 

And finally, clear all fault codes, 

road test the vehicle and recheck 

for codes after the road test. 

By joining an established network such 

as Delphi Service Centre, independent 

garages are paired with technical partners 

who can provide extensive technical 

support and training. Delphi Service Centre 

members also have access to an extensive 

library of technical bulletins, such as the 

above, giving detailed technical guidance 

on key system and vehicle issues, helping 

them to overcome any challenging 

technical issues. TT 


P17

Delphi Extends its Global Portfolio 

Making Vehicle 

Electronics a reality 

Delphi is reinforcing its position as one of the only manufacturers to offer a complete service 

solution for a vehicle’s entire engine and fuel management system, with the introduction of 49 

new OE specification parts, helping technicians to service increasingly complex systems. 

Delphi MAF Sensors: Delphi MAF sensors are 

designed with a green approach allowing the 

technician to reuse the OE part’s plastic housing 

and replace only the sensor. In fact, 98% of Mass 

Air Flow failures are caused by the sensor alone. 

DELPHI PART # 

AF10055-11B1 

AF10056-11B1 

AF10058-11B1 

AF10059-11B1 

KEY APPLICATIONS 

ACURA, BUICK, CHEVROLET, GMC, 

HONDA, ISUZU, OLDSMOBILE, 

and PONTIAC 

CADILLAC, CHEVROLET, GMC, 

and PONTIAC 

BUICK, CADILLAC, CHEVROLET, 

HYUNDAI, KIA, PONTIAC, 

and SATURN 

CHEVROLET and GMC 

Oxygen Sensors: Incorporating the very latest 

planar technology, Delphi’s oxygen sensors 

deliver the industry’s fastest light-off time to 

reduce cold-start emissions and improve fuel 

economy. The extended range of 40 part numbers 

supports an additional 18 million applications, 

including popular models for Ford, Kia, Hyundai, 

Mazda, Nissan, Seat, Toyota and Volkswagen. 

Fuel Pumps: The five newly launched fuel 

pumps provide coverage for a further 1.3 

million applications. Delphi fuel pumps deliver 

fast-pressure rise for quick engine starts 

and feature internal springs, an integrated 

OE fuel vapour pressure sensor and twostrainer 

system for long-lasting durability. TT 

DELPHI PART # 

FE0429-12B1 

HP10071-11B1 

HP10089-11B1 

HP10098-11B1 

HP10114-11B1 


LADA, ALFA ROMEO, CHRYSLER, 

FIAT, FORD, HONDA, HYUNDAI, 

INFINITI, JEEP, KIA, MAZDA, 

MITSUBISHI, NISSAN, RENAULT, 

SUBARU, and SUZUKI 

2003-1999 FORD F-150 BI-FUEL, 

F-150 GAS, 2004 F-150 HERITAGE, 

BI-FUEL 

2003-1999 FORD F-150 BI-FUEL, 

F-150 GAS, 2004 F-150 HERITAGE, 

BI-FUEL, F-150 HERITAGE CNG, 

1999 F-250 BI-FUEL, F-250 GAS 

1998-97 FORD F-150 GAS, F-250 GAS 

2003-1999 FORD F-150 GAS, 2004 

F-150 HERITAGE GAS 

At the same time, Delphi has introduced a 

new air conditioning catalogue. 

The new catalogue contains a deeper level of content than other 

catalogues, with a detailed buyers guide including product pictures, 

allowing for quicker identification of parts, while still providing a clear 

and easy-to-understand description of the application, and a dedicated 

OE cross reference section. All new parts are also included on other 

leading European electronic catalogues such as TecDoc, ALDOC etc. 

Extended 

shocks range 

Delphi has substantially increased its shock 

absorber range with the addition of 142 new 

part numbers, comprising 37 shock absorbers, 

102 coil springs and 3 top mount kits. 

Did You Know 

Delphi’s air 

conditioning 

product offering 

is one of the most 

comprehensive in 

Europe, with 94% 

car parc coverage 

for compressors, 

condensers and 

receiver driers, 

and 97% car parc 

coverage for cabin 

air filters. 

Cooling down for the summer 

with Delphi OE product 

Delphi is launching 75 new part numbers 

for vehicle air conditioning systems, 

including 17 additions to both its compressor 

and cabin filter range, and 22 OE heat 

exchangers (condensers, radiators and 

charge air coolers), providing a wider range 

of the most common crash repair parts. 

The range extension features new Delphi OE 

Compact Variable Compressors (CVC), the latest 

generation of air conditioning technology, and 

covers popular European applications including 

the new Alfa Romeo Giulietta, Chevrolet Volt, 

Orlando and Cruze, Fiat Panda, Lada Kalina and 

Chevy Nina, Mini Countryman, Nissan Qashqai, 

Opel/Vauxhall Astra, Insignia and Meriva, Peugeot 

508 and VW Caddy, Sharan and Touran. 

To help drive your sales, Delphi has also 

launched a new thermal campaign. 

The comprehensive programme, available now, includes a 

totem, a counter display, 50 winter leaflets highlighting the three 

different market activities: crash, maintenance and repair, and 

50 summer leaflets giving handy tips on replacing parts. TT 

Popular applications include Audi A6, Citroën C3 

and DS3, Hyundai i30, Mazda 3, Mercedes A, 

B and E Class, Opel/Vauxhall Astra H, Signum 

and Vectra C, Peugeot 308 and VW Passat. 

Available now, these new parts increase 

Delphi’s vehicle parc coverage to more than 

95%. The extensions are all featured in Delphi’s 

new 2011 shock absorber catalogue, which 

contains a greater level of content than other 

catalogues, including product pictures and 

Buyers’ Guide information in the same section. 

This enables parts to be identified more 

speedily whilst still providing a clear and easyto-understand 

description of the application. 

The catalogue is also supported by a 

comprehensive range of marketing material 

including a product leaflet, an outside banner 

and a display case for sales representatives 

highlighting Delphi’s OE quality standards. TT 


P19

Driving Sales 

Building the Brand: 

Delphi is adding to its recently extended filtration 

portfolio, with the addition of six new OE quality 

filters, including the popular HDF610 fitted to 

2.4 million European applications on Citroën, 

Ford, Peugeot and Toyota. 

DELPHI PART # 

HDF610 


CITROËN, FORD, PEUGEOT & 

TOYOTA 1.4l 

HDF612 FORD, VOLVO 2.1l & 2.4l 

HDF613 FORD S-MAX, KUGA, MONDEO 2.0l 

HDF614 HYUNDAI, KIA 1.1l, 1.6l, 2.0l 

In 2011, Delphi will be investing heavily in the brand to keep Delphi top-of-mind 

with customers. Here are just a few examples of the communication and promotional 

efforts... watch this space for more exciting initiatives coming soon. 

High Standards. 

Below the Surface. 

During 2010 Delphi conducted research with technicians, counter 

staff and distributors across the world to gather honest and constructive 

feedback on Delphi's brand perception in the market, as well as the 

current and proposed advertising creative and messaging. 

New catalogue 

for friction, 

discs and drums 

Delphi has launched the latest edition friction, discs and drums catalogue 

to meet the increasing demand for its OE quality replacement components. 

The catalogue contains 414 new part numbers including 152 brake discs 

and 112 brake pads covering some of Europe’s most important and latest 

applications: Ford C-Max 2010, Focus 2011,Mini Countryman 2011, 

Nissan Juke 2010 , Micra 2011, Opel/Vauxhall Astra 10/2009, Meriva 

2010, Peugeot 3008 & 5008 2009, Skoda Roomster 2010, Yeti 2009, 

Toyota Auris 2010, VW Touareg 2010, Touran 2010. 

HDF615 VAG 1.9l & 2.0l 

HDF616 VAG, PORSCHE 3.0l & 4.2l 

To support the sales of its newly extended 

filter portfolio, Delphi has launched a 

comprehensive range of marketing material 

including a sales brochure, brochure 

holder, key application chart, A2 poster and 

countermat. Leveraging Delphi's new 'High 

Standards, Below the Surface' advertising 

campaign, the point of sale material 

addresses the critical question of why buy 

Delphi filters and is available in 17 languages. 

The results are the foundation for our 'High Standards, Below 

the Surface' campaign. The professionals said that it's what's 

underneath the surface of the parts that differentiates Delphi from 

the competition. So Delphi is opening the door for you, and your 

customers, to see what's inside our parts, demonstrating our 

understanding of vehicles and their DNA, as the company that 

makes the parts cars are born with. 

The new advertising campaign will be featured in both print 

and digital, and will run in Europe with more than 300 inserts. 

Partnering with 

Peugeot in the ultimate 

durability test 

For the second year running, Delphi has partnered with Peugeot 

to run two Peugeot RCZs in the 24h Nürburgring a gruelling 

endurance race which will take place on June 25/26. In addition, 

the cars will also compete in the VLN championship, a series of 

10 races at the Nürburgring Nordschleife. As a technical partner, 

Delphi's brand appears on the two cars. Delphi will also feature 

in their communications. 

10 year winning 

relationship with 

Hendrick motorsports 

The new catalogue features thumbnail images of pads and shoes, along 

with a measurement rule feature on the application pages, illustrations and 

dimensions in the buyers guide, and improved fitting kit and wear indicator 

guides, all designed to make it much more user friendly. 

Speak to your local Delphi distributor for more 

information on any of these programmes. 

Delphi will continue its sponsorship of Hendrick 

Motorsport during the 2011 NASCAR Sprint Cup Series 

season. "This will be our 10th year with Hendrick 

Motorsports, one of NASCAR’s most successful teams, 

and we look forward to another winning season," says 

Francisco A. (Frank) Ordoñez, president, Delphi Product & 

Service Solutions, and vice president, Delphi Corp. “For 

us it is about giving technicians access to the drivers 

and crew chiefs they look up to. We are partnering with 

the best, so we can give our customers the best.” 


P21

Delphi Technologies: 

Making Ferrari Safe, 

Green and Connected 

Delphi, the company that makes the parts cars 

are born with, has a long history of developing 

innovative real-world products for high-end 

luxury vehicles and sports cars. As a key 

partner, Delphi is supplying its OE technologies 

including optimised air conditioning and 

advanced wiring systems to Ferrari, one 

of the world’s leading luxury brands. 

Innovative technologies helping to 

make Ferrari safe, green and connected 

Delphi has been supplying innovative climate control 

technology to Ferrari since 1992. Its energy efficient and high 

performance heating ventilation and air conditioning systems 

(HVAC), help to increase the vehicle’s fuel economy without 

sacrificing passenger comfort. Delphi designed the HVAC 

modules for several Ferrari models, including the new Ferrari FF which was 

recently unveiled at the Geneva motor show. Delphi's Compact Variable 

Compressors feature an energy-saving six or seven piston continuously 

variable mechanism allied to the A/C system’s control software which also 

allows for optimised fuel efficiency and engine power availability. 

Since the early 1990’s, Delphi has worked with Ferrari co-developing and 

co-designing electrical/electronic architecture systems and components 

to meet Ferrari's very high performance and quality demands. 

Recently launched vehicles 

featuring Delphi technology 

include: 

• Audi Q5 Hybrid – ultrasonic alarm 

• Audi RS3 Sportback – ultrasonic alarm, 

immobilizer 

• BMW 6er Cabrio – antenna system, 

TV receiver, roof module, seat switches, 

steering wheel switches 

• Chevrolet Cruze – diesel Common Rail 

• Fiat Freemont – steering switches, 

wiring harnesses, fuel vapor sensors 

• Kia Picanto – diesel Common Rail 

• Kia Rio – diesel Common Rail 

• Lancia Thema – engine wiring 

• Lancia Ypsilon – body computer, 

remote keyless entry, antenna immobilizer, 

electrical/electronic architecture, wiring 

harness, data connectivity 

• Mercedes-Benz C Coupé – DAB Tuner, 

satellite digital audio reception system, 

passive occupant detection system, head 

lamp levelling control, ultrasonic alarm, 

integrated antenna, complete wiring, 

diesel Common Rail 

• Mercedes-Benz SLK – DAB Tuner, satellite 

digital audio reception system, passive 

occupant detection system, head lamp 

levelling control, diesel Common Rail 

• Opel Antara – diesel Common Rail, radio, 

graphical info display, universal handsfree 

phone, allowing for cellular phone use in 

the car using Bluetooth technology 

• Saab 9-5 station wagon – complete wiring 

• Volvo V60 station wagon plug-in hybrid – 

active safety technologies: adaptive 

cruise control and electronically scanning 

radar (ESR sensor), lane departure warning, 

head-up display 

• Volkswagen Golf Cabrio – 

ultrasonic alarm, immobilizer 

The Ferrari line-up fitted with 

Delphi technologies: 

Ferrari California: connection systems, dual-zone HVAC module with Stop & 

Start function, condenser with integrated receiver drier, latest generation of compact 

variable compressor, control head and software; and additional system components 

(including lines & hoses, filters and all pressure and temperature sensors). 

FF: electrical/electronic architecture, wiring harness, data 

connectivity, HVAC module, condenser, compressor, control head, sensors. 

Ferrari 458 Italia: HVAC module, wiring harness. 


P23

AIR-CONDITIONING CHASSIS DIAGNOSTICS DIESEL VEHICLE ELECTRONICS 

Delphi Service Centre. 

High standards. 

Below the surface. 

The Delphi Service Centre program is designed to ensure that independent garages 

benefit from Delphi’s knowledge and experience as a leading supplier to the top 

25 global vehicle manufacturers. By joining the program, you can access OE-based 

training, technical support and equipment. What does that mean The right tools 

to help you make the right repair for your customers. You can trust Delphi, the 

company who makes the parts cars are born with. 

IT’S WHAT’S UNDERNEATH 

THAT SETS DELPHI APART 

Delphi Service Centres // ❚ Industry 

leading training to keep you upto-date 

with the latest automotive 

technology including air conditioning, 

braking, steering and suspension and 

diesel and petrol engine management; 

❚ Technical support and information to 

provide expert back-up when you need 

it – from a hotline staffed by experts to 

detailed diagnostic manuals and infield 

support from our service operations 

team; ❚ OE-approved diagnostic tools 

giving you extensive vehicle and system 

coverage and the ability to program 

key components such as Common 

Rail injectors, quickly and effectively; 

❚ Access to OE parts and tooling for 

high-quality repairs and fewer comebacks; 

❚ Professional marketing support to help 

drive business to your garage. 

Find out how your garage can 

benefi t from Delphi’s Service 

Centre program by visiting: 

delphi.com/dsc 

©2011 Delphi Automotive Systems, LLC. All rights reserved. 

We want to hear from you! Let us know what you think about Delphi’s magazine for automotive technicians. 

If you have any questions or comments, please contact us at: Delphi Product & Service Solutions, Spartan Close, 

Warwick, CV34 6AG, UK / Tel: 01926 470000 / www.delphi.com/am. 

DDSX552(EN) 

DEL277 HS_ad_DSC_A4_EN.indd 1 22/02/2011 12:09

Rally with Delphi - Delphi Aftermarket

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