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Issue 46 - December 2012 - Southern Health and Social Care Trust

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Excellent!<br />

The High Dependency Unit implementation group led<br />

by Dr Charlie McAllister <strong>and</strong> Dr Shane Moan were<br />

overall winners of this year’s <strong>Trust</strong> Excellence Awards.<br />

The team which features the first ‘Telepresence<br />

Robot’ to be used in a UK hospital in the Unit at Daisy<br />

Hill also won the category for Excellence in Service<br />

Creativity <strong>and</strong> Innovation at the awards ceremony in<br />

Craigavon Civic Centre.<br />

UPDATE 2<br />

EDITION <strong>46</strong> DECEMBER ‘12 STAFF NEWSLETTER<br />

Pictured at the awards are: Chair, Roberta Brownlee, Acting Assistant Director of Acute Services – Surgery<br />

<strong>and</strong> Elective <strong>Care</strong>, Trudy Reid, <strong>Health</strong> Minister Edwin Poots MLA, Acting Assistant Director of Acute Services<br />

– Medicine <strong>and</strong> Unscheduled <strong>Care</strong>, Mary Burke, Clinical Lead for the High Dependency Unit, Dr Shane Moan,<br />

Chief Executive, Mairead McAlinden <strong>and</strong> Non-Executive Director, Elizabeth Mahood.<br />

Look out for special ebrief...<br />

Quality Award <strong>2012</strong><br />

Inside...<br />

The <strong>Trust</strong>’s Domiciliary <strong>Care</strong> Service won the HSC<br />

Quality Award <strong>2012</strong>, beating stiff competition from<br />

across Northern Irel<strong>and</strong>. The award was presented<br />

by Minister for <strong>Health</strong>, Edwin Poots at the IHM annual<br />

conference at the Titanic, Belfast. The <strong>Trust</strong> has<br />

reformed the service to ensure it provides a quality<br />

service fit to meets people’s needs. The service<br />

supports 3,000 people every day with personal <strong>and</strong><br />

practical care to live independently in their own homes.<br />

Pictured with the award are: Angela McVeigh, Director<br />

of Older People & Primary <strong>Care</strong>, Pearl Kerr, Monitoring<br />

Officer, Andrew McCormick, Permanent Secretary, Mel<br />

Byrne, Domiciliary <strong>Care</strong> Manager, Melanie McClements,<br />

Assistant Director of Older People. Front row Geraldine Rushe, Domiciliary <strong>Care</strong> Manager, Claudine<br />

McComiskey, Head of Domiciliary <strong>Care</strong> <strong>and</strong> Valerie Magowan, Domiciliary <strong>Care</strong> Manager.<br />

New Antenatal Clinics page 2 You’re Hired page 2 Recovery in Action page 5


<strong>Trust</strong> at a Glance<br />

You’re Hired!<br />

Better Cancer<br />

Information<br />

UPDATE 2<br />

STAFF NEWSLETTER<br />

A new three year Macmillan funded<br />

project to support the development of better cancer<br />

information within hospitals, GP surgeries <strong>and</strong><br />

community health venues began recently. Pictured<br />

are Siobhan Edgar, C.A.B, Louise Magee, Bryson<br />

Energy <strong>and</strong> Sharon Clarke, <strong>Trust</strong> Macmillan Cancer<br />

Information Project Manager at an information event.<br />

The Apprentice challenge in the Dungannon<br />

store.<br />

We have raised an impressive £10,000 for<br />

the <strong>Southern</strong> Area Hospice through an<br />

‘Apprentice’ style challenge where three<br />

teams of <strong>Trust</strong> staff competed to raise<br />

money <strong>and</strong> stock for hospice shops in<br />

Newry, Banbridge <strong>and</strong> Dungannon for a day.<br />

The challenge, organised as part of our<br />

‘<strong>Trust</strong> in Community’ initiative,<br />

saw the teams demonstrate<br />

their entrepreneurialism<br />

through a range of innovative<br />

fundraising activities.<br />

New Antenatal Clinics<br />

Charity Food<br />

Operation<br />

Ruth Wright <strong>and</strong> Andrea Cushnahan, Staff Nurses<br />

from Main Theatres, Craigavon Area Hospital<br />

recently presented food hampers <strong>and</strong> meat vouchers<br />

to several local charities. Donations were made<br />

by medical <strong>and</strong> nursing staff from the Theatre <strong>and</strong><br />

Recovery Department.<br />

New midwife-led antenatal clinics began in<br />

Portadown <strong>Health</strong> <strong>and</strong> <strong>Care</strong> Centre. Previously<br />

these clinics were held in Craigavon’s Antenatal<br />

Outpatients Department. Midwives Sadie Porter<br />

<strong>and</strong> Sharon Platt with C<strong>and</strong>ace <strong>and</strong> Stuart Davison<br />

at a recent antenatal appointment along with Chief<br />

Executive Mairead McAlinden <strong>and</strong> Brenda Kelly.<br />

Santa Fun Run<br />

Liam Mulholl<strong>and</strong>, Receptionist at John<br />

Mitchell Place in Newry took part in<br />

the Santa Fun Run in aid of PIPS<br />

Newry & Mourne <strong>and</strong> the Newry<br />

& Mourne Gateway Club. Liam<br />

was awarded the prize of best<br />

dressed Santa!<br />

2


Edition <strong>46</strong> | <strong>December</strong> ‘12<br />

<strong>Trust</strong> at a Glance<br />

Insider View of Radiography<br />

On World Radiography Day, 8 November, radiography staff<br />

hosted an Open Day in Craigavon, South Tyrone <strong>and</strong> Daisy Hill<br />

Hospitals to raise awareness of their services amongst patients<br />

<strong>and</strong> visitors. Radiography staff Julie McBride <strong>and</strong> Bronagh<br />

McCauley with Chief Executive, Mairead McAlinden at the<br />

Craigavon Open Day.<br />

Walk Ten, Belfast<br />

Well done to the staff from the Acute <strong>and</strong> Mental<br />

<strong>Health</strong> Booking centres at Craigavon Area Hospital<br />

who took part in the Walk Ten, Belfast <strong>and</strong> raised a<br />

total of £1,611.50 for Marie Curie.<br />

World Hospice <strong>and</strong><br />

Palliative <strong>Care</strong> Day<br />

On 12 October, Palliative <strong>Care</strong> staff held<br />

Information Roadshows throughout <strong>Trust</strong> facilities<br />

to raise awareness <strong>and</strong> to improve staff’s<br />

underst<strong>and</strong>ing of palliative <strong>and</strong> end of life care.<br />

Hospice<br />

Coffee<br />

Morning<br />

The Acute Information<br />

Team would like to<br />

thank all the staff who<br />

supported their coffee<br />

morning in aid of<br />

<strong>Southern</strong> Area Hospice.<br />

The team presented a<br />

gr<strong>and</strong> total of £540 to<br />

Tracey Muldoon from the<br />

Hospice (front centre).<br />

Visit from Chief<br />

Nursing Officer<br />

Acting Chief Nursing Officer, Mrs McLernon met<br />

with staff from specialist primary care services <strong>and</strong><br />

heard about the work of the community palliative<br />

care team, multi-disciplinary specialist diabetes<br />

team <strong>and</strong> the implementation of insulin pumps for<br />

patients with type 1 diabetes.<br />

Other teams including the fracture liaison nurse<br />

specialist, older peoples nurse specialists, heart<br />

failure <strong>and</strong> COPD teams also provided information<br />

on their services as well as a demonstration on<br />

remote tele-health monitoring.<br />

Staff at Daisy Hill Hospital Roadshow<br />

3


Success & Achievements<br />

Craigavon’s Maternity<br />

Team Delivers MUM<br />

Award<br />

The maternity team at Craigavon<br />

Area Hospital recently won the MUM<br />

(Maternity Unit Miracles) award for the<br />

Northern Irel<strong>and</strong> region at an event held<br />

in London’s Rainforest Café. Janice McCarron is<br />

very appreciative of the care <strong>and</strong> treatment she <strong>and</strong><br />

baby Alice received in Craigavon which led her to<br />

nominate the team of Obstetricians, Anaesthetists,<br />

Midwives, Neonatal staff <strong>and</strong> others for a MUM<br />

award to recognise their outst<strong>and</strong>ing work. Alice <strong>and</strong><br />

her mum joined the award winning maternity team at<br />

the celebrity-filled event in London on 6 November.<br />

Lean Workshop<br />

“...<br />

the<br />

award winning<br />

maternity<br />

team...”<br />

UPDATE 2<br />

STAFF NEWSLETTER<br />

L to R Midwife Sinead Quinn, Midwife Catherine<br />

Dromey, Anaesthetist Karen Goddard, Midwife Valerie<br />

Edgar, Janice <strong>and</strong> her daughter Emily, Una Tol<strong>and</strong><br />

sister NNU, Patricia McStay Head of midwifery &<br />

Gynaecology, Consultant obstetrician Beverley<br />

Adams, Sister Margaret Gilpin.<br />

Congratulations to the Cancer Specialist Nurses,<br />

Haemovigilance Team, Operational Support<br />

Leads <strong>and</strong> the Administration Team who have<br />

successfully completed the Lean Practitioner<br />

Training Programme. To date, a total of 574<br />

staff have completed individual Lean e-learning<br />

modules.<br />

The programme is designed to support staff to feel<br />

more confident <strong>and</strong> ambitious in their approach<br />

to change, building capacity <strong>and</strong> capability <strong>and</strong><br />

ultimately improving the patient experience as well<br />

as increased quality <strong>and</strong> added value. For more<br />

information contact: Jacqueline Morton Head of<br />

Continuous Improvement on 028 3861 4157.<br />

NIPEC success<br />

<strong>Trust</strong> staff receiving certificates at the Lean<br />

Practitioner Workshop<br />

Post-<br />

Graduate<br />

Success<br />

Dawn Ferguson (2nd from right) <strong>and</strong> Carol McCorry<br />

(3rd from right) from the Practice Education Team<br />

presented an abstract at the Northern Irel<strong>and</strong><br />

Practice Education Council 10th anniversary<br />

conference <strong>and</strong> were placed runner up in the<br />

‘practice’ category.<br />

Epilepsy Nurse<br />

Specialist S<strong>and</strong>ra<br />

Wylie has completed<br />

a Professional<br />

Diploma in Epilepsy<br />

at Leeds Metropolitan<br />

University.<br />

4


Edition <strong>46</strong> | <strong>December</strong> ‘12<br />

Success & Achievements<br />

Experienced Manager of the Year<br />

Alexis Davidson, Head of Diagnostic<br />

Services, received a joint runner up<br />

prize in the category of Experienced<br />

Manager of the Year Award. Alexis<br />

has over 30 years of experience in<br />

radiography. In her current role she<br />

led the implementation of a new shift<br />

system within radiography <strong>and</strong> an<br />

extension to the working day, so that<br />

patients are provided with the best<br />

possible 24/7 service.<br />

Professor Peter<br />

McBride, Chief<br />

Executive of Niamh;<br />

Joint runner up Alexis<br />

Davidson, Head of<br />

Diagnostic Services,<br />

<strong>Southern</strong> <strong>Trust</strong> <strong>and</strong><br />

Hilary McConnell,<br />

Organisation <strong>and</strong><br />

Workforce Development<br />

Manager, South Eastern<br />

<strong>Trust</strong> along with <strong>Health</strong><br />

Minister, Edwin Poots.<br />

Recovery in Action film<br />

Karl Hughes, Project Manager, Mental <strong>Health</strong><br />

Forum; Ingrid Stewart, Mental <strong>Health</strong> Wellbeing<br />

& Inclusion Specialist, <strong>Southern</strong> <strong>Trust</strong>; <strong>and</strong> Gordon<br />

Higham, Advocacy Manager, Northern Irel<strong>and</strong><br />

Association for Mental <strong>Health</strong>, at the launch of the<br />

‘Recovery In Action: living with a mental illness’ film<br />

in Iveagh Movie Studios, Banbridge.<br />

Wear It Pink Breast<br />

Cancer Campaign<br />

The Bannvale House coffee morning fundraiser<br />

organised by Tracy Griffin was a great success.<br />

Supported by colleagues in Mental <strong>Health</strong>, Learning<br />

Disability <strong>and</strong> Older People <strong>and</strong> Primary <strong>Care</strong>, the<br />

event raised £137.<br />

Nurse donates Kidney to Husb<strong>and</strong><br />

Bernie Fitzsimmons, Surgical Nurse at Daisy Hill<br />

Hospital is encouraging people to sign up to the<br />

donor register after she successfully donated a<br />

kidney to her husb<strong>and</strong> Ian. Bernie who is now<br />

back at work says: “Living without a kidney has<br />

made no difference to my life apart from the need<br />

to attend an annual check-up. To find that I was<br />

a match was a great relief <strong>and</strong> thankfully we are<br />

no longer living with the stress of waiting <strong>and</strong><br />

hoping for a donor. I would definitely do it again if<br />

I could.”<br />

To join the NHS Organ Donor Register log on to<br />

www.org<strong>and</strong>onation.nhs.uk or call 1300123 123.<br />

5


Meet the <strong>Trust</strong>’s<br />

BSTP Change Lead, Valerie Clarke<br />

What is your role<br />

To ensure that staff are prepared for the<br />

changes taking place under the Business<br />

Services Transformation Programme<br />

(BSTP). This major modernisation of<br />

corporate services throughout the HSC<br />

regionally will affect every member of staff.<br />

The introduction of new automated Finance<br />

<strong>and</strong> Human Resources systems means that we will<br />

be using new web based systems to complete many<br />

routine tasks like ordering goods, applying for leave<br />

<strong>and</strong> claiming travel.<br />

What is the biggest challenge in your<br />

job<br />

The Project Board has been preparing for this<br />

mammoth task for months. We need to ensure that<br />

systems are in place, staff underst<strong>and</strong> what they<br />

need to do, are trained <strong>and</strong> have access to PCs to be<br />

ready for ‘go live.’<br />

What gives you the most job<br />

satisfaction To know that I am part of one of the<br />

biggest changes in health <strong>and</strong> social care in years.<br />

We will be going live with Finance Systems in early<br />

2013, followed by Human Resources <strong>and</strong> Payroll in<br />

Summer/Autumn 2013. Hopefully it will be satisfying<br />

when staff see the advantages e.g. reduction of<br />

manual systems; ability to<br />

Help Me to Help You<br />

“To<br />

ensure<br />

that staff are<br />

prepared...”<br />

Gemma Malone has just completed six months with the<br />

Integrated Physical Disability Team through the <strong>Trust</strong>’s Disability<br />

Action Plan Placement Scheme which helps people with a<br />

disability back into a workplace setting.<br />

UPDATE 2<br />

immediately<br />

update personal<br />

information; <strong>and</strong> managers should benefit from<br />

immediate access to quality information.<br />

STAFF NEWSLETTER<br />

Get to know your colleague in 30<br />

seconds!<br />

Favourite Hobby – Floral art<br />

Favourite Song – Skyfall by Adele<br />

Night in or out – Saturday evening watching<br />

Strictly Come Dancing<br />

Favourite Film – Best Exotic Hotel Marigold<br />

How would you like to be remembered Someone<br />

who wants to get the best out of people.<br />

Describe yourself in 3 words - Logical, levelheaded<br />

<strong>and</strong> lovely!<br />

Ideal holiday – Around the World in 80 days<br />

What can you not live without – My diary<br />

What was the last book you read - What colour is<br />

your parachute<br />

Ideal dinner guest Richard Haslem, floral designer<br />

<strong>and</strong> author<br />

“I supported the team by answering telephone calls, staffi ng the<br />

reception area <strong>and</strong> meeting visitors. I drafted minutes for staff,<br />

typed letters <strong>and</strong> organised photocopying. I also maintained<br />

the telephone contacts book <strong>and</strong> completed spread sheets<br />

on community access activity. Finding out about the work of<br />

Gemma Malone <strong>and</strong> Angela Hawkins<br />

the Physical Disability Team was really interesting <strong>and</strong> there<br />

was never a dull moment. Everyone was so underst<strong>and</strong>ing <strong>and</strong><br />

I really enjoyed my time at Manse View in Newry. I’m interested in volunteering with people who have<br />

physical disabilities as a result of my contact/experience with the team.”<br />

6


Edition <strong>46</strong> | <strong>December</strong> ‘12<br />

Transforming Business Services<br />

A ‘Change Network’ has been set up to help<br />

implement the Business Services Transformation<br />

Project (BSTP). Each Directorate has a representative<br />

on the Network to update you on progress <strong>and</strong> ensure<br />

we are ready for the introduction of new web based<br />

finance systems in <strong>December</strong> followed by Human<br />

Resources in Spring.<br />

Heather Ellis, Head of Education,<br />

Learning <strong>and</strong> Development is<br />

leading the Training Strategy to<br />

minimise service disruption <strong>and</strong><br />

prepare staff for this major change.<br />

Latest details on training on the<br />

new Finance <strong>and</strong> HR systems are<br />

on the home page of the intranet under Business<br />

Services Transformation Project.<br />

Richard O’Grady is ensuring that<br />

we have the hardware, software<br />

<strong>and</strong> skills so that we are ready<br />

for the changes under BSTP. He<br />

is making sure that all staff have<br />

the IT skills needed <strong>and</strong> PCs are<br />

available for those who do not<br />

have individual Desktops. These will be allocated<br />

in central locations to allow staff open access.<br />

Charity of the Year!<br />

The <strong>Trust</strong> Change Network<br />

Voting will begin in the New<br />

with Chief Executive Mairead<br />

Year McAlinden for the <strong>Trust</strong> Charity of<br />

the Year 2013. This is the first<br />

year of what we hope will be an<br />

annual initiative under <strong>Trust</strong> in<br />

Community. Nominations were submitted early this<br />

month <strong>and</strong> the top five that meet our criteria will<br />

go forward for staff to vote for the charity that they<br />

feel we should support as an organisation.<br />

Energy Saving Tips...<br />

A PC monitor left switched on overnight<br />

wastes enough energy to laser print 800<br />

A4 pages.<br />

Child Protection<br />

The Child Protection Nurse Specialist Team offers an<br />

open door to all Registered Nurses <strong>and</strong> Midwives,<br />

advising <strong>and</strong> supporting on safeguarding issues.<br />

The team helps nursing staff to identify children <strong>and</strong><br />

families in need of support or protection; advises on<br />

how to help families to cope with difficulties affecting<br />

safety <strong>and</strong> wellbeing; <strong>and</strong> signposts to appropriate<br />

services. The Nursing Policy <strong>and</strong> Procedures for<br />

Safeguarding Children <strong>and</strong> Young People is available<br />

on the intranet under Governance: Nursing <strong>and</strong><br />

Midwifery. For further information contact: Anne<br />

McNally, Named Nurse for Safeguarding Children<br />

Tel: 028 3834 1431 or Emily Roberts Acting Named<br />

Nurse for Safeguarding Children Tel: 028 3741 2082.<br />

A typical computer (including monitor)<br />

left on for 24 hours can use £60 or more<br />

of energy a year. Turning off at night <strong>and</strong><br />

weekends will reduce the bill to £15 a year.<br />

Turn your monitor off if you are away<br />

for more than a few minutes. Left on all<br />

the time, a monitor will cost on average<br />

£40 a year to run.<br />

7<br />

The <strong>Trust</strong> Child Protection Nurse Specialist Team.


Meet the <strong>Trust</strong>’s<br />

Practice Education Team<br />

Who is in the Team<br />

A Practice Education Coordinator, seven<br />

Practice Education Facilitators <strong>and</strong> a<br />

secretary work across every Service<br />

Directorate. The team is made up of<br />

nurses <strong>and</strong> midwives who are part<br />

of the <strong>Trust</strong>’s Nursing <strong>and</strong> Midwifery<br />

Governance Team <strong>and</strong> they report to Lynn n<br />

Fee, Assistant Director Nursing Workforce<br />

Development & Training.<br />

Role of the Team<br />

The team’s key role is to implement the regulatory<br />

Nursing <strong>and</strong> Midwifery Council (NMC) St<strong>and</strong>ards to<br />

support learning <strong>and</strong> assessment in practice (2008).<br />

The team does this by providing professional support<br />

<strong>and</strong> facilitation to mentors, practice teachers, ward<br />

sisters, charge nurses <strong>and</strong> team leaders. The team<br />

also participates in key Directorate workstreams<br />

<strong>and</strong> works in partnership with Approved Education<br />

Institutions, other <strong>Trust</strong>s <strong>and</strong> the DHSSPSNI.<br />

“...<br />

webbased<br />

mentor<br />

register...”<br />

UPDATE 2<br />

STAFF NEWSLETTER<br />

clinical supervision. In addition, the team<br />

has successfully introduced a web-based<br />

mentor register (Easy Information<br />

Management System) to provide<br />

assurance to the NMC.<br />

Challenges<br />

The implementation of the new under<br />

graduate nursing curriculum from September<br />

<strong>2012</strong> <strong>and</strong> the support needed for mentors will<br />

be the focus in the coming months. The team<br />

recognises the challenge of increasing awareness<br />

of the vital contribution that mentors fulfil when<br />

assessing student nurses to meet the regulatory<br />

requirements. The Team is mindful of the imminent<br />

changes in practice as a result of the implementation<br />

of Transforming Your <strong>Care</strong> <strong>and</strong> the support it will<br />

provide to clinical colleagues <strong>and</strong> mentors.<br />

Achievements<br />

Achievements include increasing the number of<br />

mentors <strong>and</strong> sign off mentors trained; increasing<br />

the support provided to ward sisters, charge nurses<br />

<strong>and</strong> team leaders; <strong>and</strong> the implementation of clear<br />

structures, systems <strong>and</strong> processes to support<br />

<strong>and</strong> develop mentors. This includes developing<br />

the knowledge <strong>and</strong> skills of mentors regarding<br />

all aspects of the mentorship role through a wide<br />

range of teaching strategies, including the use of<br />

Energy Saving Tips...<br />

Practice Education Team staff: (st<strong>and</strong>ing) Jacqueline<br />

Clarke, Maggie Bennett, Katherine Martin, Carol<br />

McCorry (front row) Emma Kane, Dawn Ferguson,<br />

Dympna Magill, Sharon Burnside <strong>and</strong> Gerry Guy<br />

A photocopier left on overnight wastes<br />

enough energy to make 5,300 A4 copies.<br />

Insulating your loft can save you<br />

between £60-70 per year on your heating<br />

bills<br />

Staff Newsletter<br />

If you have any comments regarding UP2DATE<br />

or would like to submit an article please contact<br />

your Communications Manager.<br />

As we are now in the<br />

middle of our busy<br />

winter season <strong>and</strong><br />

want to do everything<br />

we can to reduce<br />

pressure on services,<br />

we are encouraging<br />

staff, particularly those<br />

with direct patient<br />

or client contact to<br />

have their flu jab. We<br />

have a duty to protect<br />

Flu Fighters - Chief<br />

Executive Mairead<br />

McAlinden with Midwives<br />

Sharon Platt <strong>and</strong> Sadie<br />

Porter<br />

our patients by protecting ourselves. Staff can<br />

make an appointment with the Occupational<br />

<strong>Health</strong> Department or the team will go out to your<br />

workplace for groups of 10 or more. Tel: 028 3741<br />

2473 or 028 3861 2616.<br />

8

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