Issue 46 - December 2012 - Southern Health and Social Care Trust
Issue 46 - December 2012 - Southern Health and Social Care Trust
Issue 46 - December 2012 - Southern Health and Social Care Trust
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Excellent!<br />
The High Dependency Unit implementation group led<br />
by Dr Charlie McAllister <strong>and</strong> Dr Shane Moan were<br />
overall winners of this year’s <strong>Trust</strong> Excellence Awards.<br />
The team which features the first ‘Telepresence<br />
Robot’ to be used in a UK hospital in the Unit at Daisy<br />
Hill also won the category for Excellence in Service<br />
Creativity <strong>and</strong> Innovation at the awards ceremony in<br />
Craigavon Civic Centre.<br />
UPDATE 2<br />
EDITION <strong>46</strong> DECEMBER ‘12 STAFF NEWSLETTER<br />
Pictured at the awards are: Chair, Roberta Brownlee, Acting Assistant Director of Acute Services – Surgery<br />
<strong>and</strong> Elective <strong>Care</strong>, Trudy Reid, <strong>Health</strong> Minister Edwin Poots MLA, Acting Assistant Director of Acute Services<br />
– Medicine <strong>and</strong> Unscheduled <strong>Care</strong>, Mary Burke, Clinical Lead for the High Dependency Unit, Dr Shane Moan,<br />
Chief Executive, Mairead McAlinden <strong>and</strong> Non-Executive Director, Elizabeth Mahood.<br />
Look out for special ebrief...<br />
Quality Award <strong>2012</strong><br />
Inside...<br />
The <strong>Trust</strong>’s Domiciliary <strong>Care</strong> Service won the HSC<br />
Quality Award <strong>2012</strong>, beating stiff competition from<br />
across Northern Irel<strong>and</strong>. The award was presented<br />
by Minister for <strong>Health</strong>, Edwin Poots at the IHM annual<br />
conference at the Titanic, Belfast. The <strong>Trust</strong> has<br />
reformed the service to ensure it provides a quality<br />
service fit to meets people’s needs. The service<br />
supports 3,000 people every day with personal <strong>and</strong><br />
practical care to live independently in their own homes.<br />
Pictured with the award are: Angela McVeigh, Director<br />
of Older People & Primary <strong>Care</strong>, Pearl Kerr, Monitoring<br />
Officer, Andrew McCormick, Permanent Secretary, Mel<br />
Byrne, Domiciliary <strong>Care</strong> Manager, Melanie McClements,<br />
Assistant Director of Older People. Front row Geraldine Rushe, Domiciliary <strong>Care</strong> Manager, Claudine<br />
McComiskey, Head of Domiciliary <strong>Care</strong> <strong>and</strong> Valerie Magowan, Domiciliary <strong>Care</strong> Manager.<br />
New Antenatal Clinics page 2 You’re Hired page 2 Recovery in Action page 5
<strong>Trust</strong> at a Glance<br />
You’re Hired!<br />
Better Cancer<br />
Information<br />
UPDATE 2<br />
STAFF NEWSLETTER<br />
A new three year Macmillan funded<br />
project to support the development of better cancer<br />
information within hospitals, GP surgeries <strong>and</strong><br />
community health venues began recently. Pictured<br />
are Siobhan Edgar, C.A.B, Louise Magee, Bryson<br />
Energy <strong>and</strong> Sharon Clarke, <strong>Trust</strong> Macmillan Cancer<br />
Information Project Manager at an information event.<br />
The Apprentice challenge in the Dungannon<br />
store.<br />
We have raised an impressive £10,000 for<br />
the <strong>Southern</strong> Area Hospice through an<br />
‘Apprentice’ style challenge where three<br />
teams of <strong>Trust</strong> staff competed to raise<br />
money <strong>and</strong> stock for hospice shops in<br />
Newry, Banbridge <strong>and</strong> Dungannon for a day.<br />
The challenge, organised as part of our<br />
‘<strong>Trust</strong> in Community’ initiative,<br />
saw the teams demonstrate<br />
their entrepreneurialism<br />
through a range of innovative<br />
fundraising activities.<br />
New Antenatal Clinics<br />
Charity Food<br />
Operation<br />
Ruth Wright <strong>and</strong> Andrea Cushnahan, Staff Nurses<br />
from Main Theatres, Craigavon Area Hospital<br />
recently presented food hampers <strong>and</strong> meat vouchers<br />
to several local charities. Donations were made<br />
by medical <strong>and</strong> nursing staff from the Theatre <strong>and</strong><br />
Recovery Department.<br />
New midwife-led antenatal clinics began in<br />
Portadown <strong>Health</strong> <strong>and</strong> <strong>Care</strong> Centre. Previously<br />
these clinics were held in Craigavon’s Antenatal<br />
Outpatients Department. Midwives Sadie Porter<br />
<strong>and</strong> Sharon Platt with C<strong>and</strong>ace <strong>and</strong> Stuart Davison<br />
at a recent antenatal appointment along with Chief<br />
Executive Mairead McAlinden <strong>and</strong> Brenda Kelly.<br />
Santa Fun Run<br />
Liam Mulholl<strong>and</strong>, Receptionist at John<br />
Mitchell Place in Newry took part in<br />
the Santa Fun Run in aid of PIPS<br />
Newry & Mourne <strong>and</strong> the Newry<br />
& Mourne Gateway Club. Liam<br />
was awarded the prize of best<br />
dressed Santa!<br />
2
Edition <strong>46</strong> | <strong>December</strong> ‘12<br />
<strong>Trust</strong> at a Glance<br />
Insider View of Radiography<br />
On World Radiography Day, 8 November, radiography staff<br />
hosted an Open Day in Craigavon, South Tyrone <strong>and</strong> Daisy Hill<br />
Hospitals to raise awareness of their services amongst patients<br />
<strong>and</strong> visitors. Radiography staff Julie McBride <strong>and</strong> Bronagh<br />
McCauley with Chief Executive, Mairead McAlinden at the<br />
Craigavon Open Day.<br />
Walk Ten, Belfast<br />
Well done to the staff from the Acute <strong>and</strong> Mental<br />
<strong>Health</strong> Booking centres at Craigavon Area Hospital<br />
who took part in the Walk Ten, Belfast <strong>and</strong> raised a<br />
total of £1,611.50 for Marie Curie.<br />
World Hospice <strong>and</strong><br />
Palliative <strong>Care</strong> Day<br />
On 12 October, Palliative <strong>Care</strong> staff held<br />
Information Roadshows throughout <strong>Trust</strong> facilities<br />
to raise awareness <strong>and</strong> to improve staff’s<br />
underst<strong>and</strong>ing of palliative <strong>and</strong> end of life care.<br />
Hospice<br />
Coffee<br />
Morning<br />
The Acute Information<br />
Team would like to<br />
thank all the staff who<br />
supported their coffee<br />
morning in aid of<br />
<strong>Southern</strong> Area Hospice.<br />
The team presented a<br />
gr<strong>and</strong> total of £540 to<br />
Tracey Muldoon from the<br />
Hospice (front centre).<br />
Visit from Chief<br />
Nursing Officer<br />
Acting Chief Nursing Officer, Mrs McLernon met<br />
with staff from specialist primary care services <strong>and</strong><br />
heard about the work of the community palliative<br />
care team, multi-disciplinary specialist diabetes<br />
team <strong>and</strong> the implementation of insulin pumps for<br />
patients with type 1 diabetes.<br />
Other teams including the fracture liaison nurse<br />
specialist, older peoples nurse specialists, heart<br />
failure <strong>and</strong> COPD teams also provided information<br />
on their services as well as a demonstration on<br />
remote tele-health monitoring.<br />
Staff at Daisy Hill Hospital Roadshow<br />
3
Success & Achievements<br />
Craigavon’s Maternity<br />
Team Delivers MUM<br />
Award<br />
The maternity team at Craigavon<br />
Area Hospital recently won the MUM<br />
(Maternity Unit Miracles) award for the<br />
Northern Irel<strong>and</strong> region at an event held<br />
in London’s Rainforest Café. Janice McCarron is<br />
very appreciative of the care <strong>and</strong> treatment she <strong>and</strong><br />
baby Alice received in Craigavon which led her to<br />
nominate the team of Obstetricians, Anaesthetists,<br />
Midwives, Neonatal staff <strong>and</strong> others for a MUM<br />
award to recognise their outst<strong>and</strong>ing work. Alice <strong>and</strong><br />
her mum joined the award winning maternity team at<br />
the celebrity-filled event in London on 6 November.<br />
Lean Workshop<br />
“...<br />
the<br />
award winning<br />
maternity<br />
team...”<br />
UPDATE 2<br />
STAFF NEWSLETTER<br />
L to R Midwife Sinead Quinn, Midwife Catherine<br />
Dromey, Anaesthetist Karen Goddard, Midwife Valerie<br />
Edgar, Janice <strong>and</strong> her daughter Emily, Una Tol<strong>and</strong><br />
sister NNU, Patricia McStay Head of midwifery &<br />
Gynaecology, Consultant obstetrician Beverley<br />
Adams, Sister Margaret Gilpin.<br />
Congratulations to the Cancer Specialist Nurses,<br />
Haemovigilance Team, Operational Support<br />
Leads <strong>and</strong> the Administration Team who have<br />
successfully completed the Lean Practitioner<br />
Training Programme. To date, a total of 574<br />
staff have completed individual Lean e-learning<br />
modules.<br />
The programme is designed to support staff to feel<br />
more confident <strong>and</strong> ambitious in their approach<br />
to change, building capacity <strong>and</strong> capability <strong>and</strong><br />
ultimately improving the patient experience as well<br />
as increased quality <strong>and</strong> added value. For more<br />
information contact: Jacqueline Morton Head of<br />
Continuous Improvement on 028 3861 4157.<br />
NIPEC success<br />
<strong>Trust</strong> staff receiving certificates at the Lean<br />
Practitioner Workshop<br />
Post-<br />
Graduate<br />
Success<br />
Dawn Ferguson (2nd from right) <strong>and</strong> Carol McCorry<br />
(3rd from right) from the Practice Education Team<br />
presented an abstract at the Northern Irel<strong>and</strong><br />
Practice Education Council 10th anniversary<br />
conference <strong>and</strong> were placed runner up in the<br />
‘practice’ category.<br />
Epilepsy Nurse<br />
Specialist S<strong>and</strong>ra<br />
Wylie has completed<br />
a Professional<br />
Diploma in Epilepsy<br />
at Leeds Metropolitan<br />
University.<br />
4
Edition <strong>46</strong> | <strong>December</strong> ‘12<br />
Success & Achievements<br />
Experienced Manager of the Year<br />
Alexis Davidson, Head of Diagnostic<br />
Services, received a joint runner up<br />
prize in the category of Experienced<br />
Manager of the Year Award. Alexis<br />
has over 30 years of experience in<br />
radiography. In her current role she<br />
led the implementation of a new shift<br />
system within radiography <strong>and</strong> an<br />
extension to the working day, so that<br />
patients are provided with the best<br />
possible 24/7 service.<br />
Professor Peter<br />
McBride, Chief<br />
Executive of Niamh;<br />
Joint runner up Alexis<br />
Davidson, Head of<br />
Diagnostic Services,<br />
<strong>Southern</strong> <strong>Trust</strong> <strong>and</strong><br />
Hilary McConnell,<br />
Organisation <strong>and</strong><br />
Workforce Development<br />
Manager, South Eastern<br />
<strong>Trust</strong> along with <strong>Health</strong><br />
Minister, Edwin Poots.<br />
Recovery in Action film<br />
Karl Hughes, Project Manager, Mental <strong>Health</strong><br />
Forum; Ingrid Stewart, Mental <strong>Health</strong> Wellbeing<br />
& Inclusion Specialist, <strong>Southern</strong> <strong>Trust</strong>; <strong>and</strong> Gordon<br />
Higham, Advocacy Manager, Northern Irel<strong>and</strong><br />
Association for Mental <strong>Health</strong>, at the launch of the<br />
‘Recovery In Action: living with a mental illness’ film<br />
in Iveagh Movie Studios, Banbridge.<br />
Wear It Pink Breast<br />
Cancer Campaign<br />
The Bannvale House coffee morning fundraiser<br />
organised by Tracy Griffin was a great success.<br />
Supported by colleagues in Mental <strong>Health</strong>, Learning<br />
Disability <strong>and</strong> Older People <strong>and</strong> Primary <strong>Care</strong>, the<br />
event raised £137.<br />
Nurse donates Kidney to Husb<strong>and</strong><br />
Bernie Fitzsimmons, Surgical Nurse at Daisy Hill<br />
Hospital is encouraging people to sign up to the<br />
donor register after she successfully donated a<br />
kidney to her husb<strong>and</strong> Ian. Bernie who is now<br />
back at work says: “Living without a kidney has<br />
made no difference to my life apart from the need<br />
to attend an annual check-up. To find that I was<br />
a match was a great relief <strong>and</strong> thankfully we are<br />
no longer living with the stress of waiting <strong>and</strong><br />
hoping for a donor. I would definitely do it again if<br />
I could.”<br />
To join the NHS Organ Donor Register log on to<br />
www.org<strong>and</strong>onation.nhs.uk or call 1300123 123.<br />
5
Meet the <strong>Trust</strong>’s<br />
BSTP Change Lead, Valerie Clarke<br />
What is your role<br />
To ensure that staff are prepared for the<br />
changes taking place under the Business<br />
Services Transformation Programme<br />
(BSTP). This major modernisation of<br />
corporate services throughout the HSC<br />
regionally will affect every member of staff.<br />
The introduction of new automated Finance<br />
<strong>and</strong> Human Resources systems means that we will<br />
be using new web based systems to complete many<br />
routine tasks like ordering goods, applying for leave<br />
<strong>and</strong> claiming travel.<br />
What is the biggest challenge in your<br />
job<br />
The Project Board has been preparing for this<br />
mammoth task for months. We need to ensure that<br />
systems are in place, staff underst<strong>and</strong> what they<br />
need to do, are trained <strong>and</strong> have access to PCs to be<br />
ready for ‘go live.’<br />
What gives you the most job<br />
satisfaction To know that I am part of one of the<br />
biggest changes in health <strong>and</strong> social care in years.<br />
We will be going live with Finance Systems in early<br />
2013, followed by Human Resources <strong>and</strong> Payroll in<br />
Summer/Autumn 2013. Hopefully it will be satisfying<br />
when staff see the advantages e.g. reduction of<br />
manual systems; ability to<br />
Help Me to Help You<br />
“To<br />
ensure<br />
that staff are<br />
prepared...”<br />
Gemma Malone has just completed six months with the<br />
Integrated Physical Disability Team through the <strong>Trust</strong>’s Disability<br />
Action Plan Placement Scheme which helps people with a<br />
disability back into a workplace setting.<br />
UPDATE 2<br />
immediately<br />
update personal<br />
information; <strong>and</strong> managers should benefit from<br />
immediate access to quality information.<br />
STAFF NEWSLETTER<br />
Get to know your colleague in 30<br />
seconds!<br />
Favourite Hobby – Floral art<br />
Favourite Song – Skyfall by Adele<br />
Night in or out – Saturday evening watching<br />
Strictly Come Dancing<br />
Favourite Film – Best Exotic Hotel Marigold<br />
How would you like to be remembered Someone<br />
who wants to get the best out of people.<br />
Describe yourself in 3 words - Logical, levelheaded<br />
<strong>and</strong> lovely!<br />
Ideal holiday – Around the World in 80 days<br />
What can you not live without – My diary<br />
What was the last book you read - What colour is<br />
your parachute<br />
Ideal dinner guest Richard Haslem, floral designer<br />
<strong>and</strong> author<br />
“I supported the team by answering telephone calls, staffi ng the<br />
reception area <strong>and</strong> meeting visitors. I drafted minutes for staff,<br />
typed letters <strong>and</strong> organised photocopying. I also maintained<br />
the telephone contacts book <strong>and</strong> completed spread sheets<br />
on community access activity. Finding out about the work of<br />
Gemma Malone <strong>and</strong> Angela Hawkins<br />
the Physical Disability Team was really interesting <strong>and</strong> there<br />
was never a dull moment. Everyone was so underst<strong>and</strong>ing <strong>and</strong><br />
I really enjoyed my time at Manse View in Newry. I’m interested in volunteering with people who have<br />
physical disabilities as a result of my contact/experience with the team.”<br />
6
Edition <strong>46</strong> | <strong>December</strong> ‘12<br />
Transforming Business Services<br />
A ‘Change Network’ has been set up to help<br />
implement the Business Services Transformation<br />
Project (BSTP). Each Directorate has a representative<br />
on the Network to update you on progress <strong>and</strong> ensure<br />
we are ready for the introduction of new web based<br />
finance systems in <strong>December</strong> followed by Human<br />
Resources in Spring.<br />
Heather Ellis, Head of Education,<br />
Learning <strong>and</strong> Development is<br />
leading the Training Strategy to<br />
minimise service disruption <strong>and</strong><br />
prepare staff for this major change.<br />
Latest details on training on the<br />
new Finance <strong>and</strong> HR systems are<br />
on the home page of the intranet under Business<br />
Services Transformation Project.<br />
Richard O’Grady is ensuring that<br />
we have the hardware, software<br />
<strong>and</strong> skills so that we are ready<br />
for the changes under BSTP. He<br />
is making sure that all staff have<br />
the IT skills needed <strong>and</strong> PCs are<br />
available for those who do not<br />
have individual Desktops. These will be allocated<br />
in central locations to allow staff open access.<br />
Charity of the Year!<br />
The <strong>Trust</strong> Change Network<br />
Voting will begin in the New<br />
with Chief Executive Mairead<br />
Year McAlinden for the <strong>Trust</strong> Charity of<br />
the Year 2013. This is the first<br />
year of what we hope will be an<br />
annual initiative under <strong>Trust</strong> in<br />
Community. Nominations were submitted early this<br />
month <strong>and</strong> the top five that meet our criteria will<br />
go forward for staff to vote for the charity that they<br />
feel we should support as an organisation.<br />
Energy Saving Tips...<br />
A PC monitor left switched on overnight<br />
wastes enough energy to laser print 800<br />
A4 pages.<br />
Child Protection<br />
The Child Protection Nurse Specialist Team offers an<br />
open door to all Registered Nurses <strong>and</strong> Midwives,<br />
advising <strong>and</strong> supporting on safeguarding issues.<br />
The team helps nursing staff to identify children <strong>and</strong><br />
families in need of support or protection; advises on<br />
how to help families to cope with difficulties affecting<br />
safety <strong>and</strong> wellbeing; <strong>and</strong> signposts to appropriate<br />
services. The Nursing Policy <strong>and</strong> Procedures for<br />
Safeguarding Children <strong>and</strong> Young People is available<br />
on the intranet under Governance: Nursing <strong>and</strong><br />
Midwifery. For further information contact: Anne<br />
McNally, Named Nurse for Safeguarding Children<br />
Tel: 028 3834 1431 or Emily Roberts Acting Named<br />
Nurse for Safeguarding Children Tel: 028 3741 2082.<br />
A typical computer (including monitor)<br />
left on for 24 hours can use £60 or more<br />
of energy a year. Turning off at night <strong>and</strong><br />
weekends will reduce the bill to £15 a year.<br />
Turn your monitor off if you are away<br />
for more than a few minutes. Left on all<br />
the time, a monitor will cost on average<br />
£40 a year to run.<br />
7<br />
The <strong>Trust</strong> Child Protection Nurse Specialist Team.
Meet the <strong>Trust</strong>’s<br />
Practice Education Team<br />
Who is in the Team<br />
A Practice Education Coordinator, seven<br />
Practice Education Facilitators <strong>and</strong> a<br />
secretary work across every Service<br />
Directorate. The team is made up of<br />
nurses <strong>and</strong> midwives who are part<br />
of the <strong>Trust</strong>’s Nursing <strong>and</strong> Midwifery<br />
Governance Team <strong>and</strong> they report to Lynn n<br />
Fee, Assistant Director Nursing Workforce<br />
Development & Training.<br />
Role of the Team<br />
The team’s key role is to implement the regulatory<br />
Nursing <strong>and</strong> Midwifery Council (NMC) St<strong>and</strong>ards to<br />
support learning <strong>and</strong> assessment in practice (2008).<br />
The team does this by providing professional support<br />
<strong>and</strong> facilitation to mentors, practice teachers, ward<br />
sisters, charge nurses <strong>and</strong> team leaders. The team<br />
also participates in key Directorate workstreams<br />
<strong>and</strong> works in partnership with Approved Education<br />
Institutions, other <strong>Trust</strong>s <strong>and</strong> the DHSSPSNI.<br />
“...<br />
webbased<br />
mentor<br />
register...”<br />
UPDATE 2<br />
STAFF NEWSLETTER<br />
clinical supervision. In addition, the team<br />
has successfully introduced a web-based<br />
mentor register (Easy Information<br />
Management System) to provide<br />
assurance to the NMC.<br />
Challenges<br />
The implementation of the new under<br />
graduate nursing curriculum from September<br />
<strong>2012</strong> <strong>and</strong> the support needed for mentors will<br />
be the focus in the coming months. The team<br />
recognises the challenge of increasing awareness<br />
of the vital contribution that mentors fulfil when<br />
assessing student nurses to meet the regulatory<br />
requirements. The Team is mindful of the imminent<br />
changes in practice as a result of the implementation<br />
of Transforming Your <strong>Care</strong> <strong>and</strong> the support it will<br />
provide to clinical colleagues <strong>and</strong> mentors.<br />
Achievements<br />
Achievements include increasing the number of<br />
mentors <strong>and</strong> sign off mentors trained; increasing<br />
the support provided to ward sisters, charge nurses<br />
<strong>and</strong> team leaders; <strong>and</strong> the implementation of clear<br />
structures, systems <strong>and</strong> processes to support<br />
<strong>and</strong> develop mentors. This includes developing<br />
the knowledge <strong>and</strong> skills of mentors regarding<br />
all aspects of the mentorship role through a wide<br />
range of teaching strategies, including the use of<br />
Energy Saving Tips...<br />
Practice Education Team staff: (st<strong>and</strong>ing) Jacqueline<br />
Clarke, Maggie Bennett, Katherine Martin, Carol<br />
McCorry (front row) Emma Kane, Dawn Ferguson,<br />
Dympna Magill, Sharon Burnside <strong>and</strong> Gerry Guy<br />
A photocopier left on overnight wastes<br />
enough energy to make 5,300 A4 copies.<br />
Insulating your loft can save you<br />
between £60-70 per year on your heating<br />
bills<br />
Staff Newsletter<br />
If you have any comments regarding UP2DATE<br />
or would like to submit an article please contact<br />
your Communications Manager.<br />
As we are now in the<br />
middle of our busy<br />
winter season <strong>and</strong><br />
want to do everything<br />
we can to reduce<br />
pressure on services,<br />
we are encouraging<br />
staff, particularly those<br />
with direct patient<br />
or client contact to<br />
have their flu jab. We<br />
have a duty to protect<br />
Flu Fighters - Chief<br />
Executive Mairead<br />
McAlinden with Midwives<br />
Sharon Platt <strong>and</strong> Sadie<br />
Porter<br />
our patients by protecting ourselves. Staff can<br />
make an appointment with the Occupational<br />
<strong>Health</strong> Department or the team will go out to your<br />
workplace for groups of 10 or more. Tel: 028 3741<br />
2473 or 028 3861 2616.<br />
8