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FUNDING THE FUTURE - The Clorox Company

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STEVE BILBO GOES FROM 10-BELOW TO<br />

BEING A LEADER IN <strong>THE</strong> SHOW<br />

Steve Bilbo, lead mechanic at the Wheeling, Illinois,<br />

plant started his career cleaning machines in<br />

sub-zero weather for a non-<strong>Clorox</strong> manufacturing plant<br />

in Chicago, Illinois. In 2003, the plant closed, and Steve<br />

moved to Wheeling to take a maintenance position with<br />

<strong>Clorox</strong>.<br />

Five years later, Wheeling’s lead mechanic went out<br />

on leave. Someone needed to take charge, so Steve<br />

volunteered even though he didn’t have a lot of<br />

experience running the department.<br />

Stacey Rhodes — the “mother of maintenance,” as Steve<br />

calls her — taught him how to use the data systems,<br />

issue work orders and find parts. “Stacey was great<br />

about showing me the ropes and helping me be<br />

successful,” he says.<br />

As it turned out, the lead mechanic didn’t return, and<br />

the role was open to mechanics who could develop the<br />

necessary skills through the plant’s skill block system.<br />

Steve jumped at the chance to learn and develop more<br />

and worked hard to complete a number of training<br />

sessions offered through the plant to meet the skill block<br />

system requirements.<br />

Having developed the skills and experience needed,<br />

Steve now supports the maintenance work at the plant<br />

and is viewed as a leader — a position he really likes.<br />

“I love being able to find different ways to solve problems,”<br />

he says. “This is what I want to be doing for a while.”<br />

CARMEN DIAZ MOVES FROM TEMPORARY<br />

WORKER TO PRODUCTION SUPERVISOR<br />

arrived at <strong>Clorox</strong> in a temporary assignment to help<br />

“I in the packaging area. And on just my second day of<br />

work, the supervisor asked me if I was interested in joining<br />

<strong>Clorox</strong> as a regular employee.”<br />

Today, 26 years after saying “Sí” to the opportunity, Carmen<br />

Diaz is a production supervisor in the Puerto Rico plant’s<br />

bleach process department. Not only does she manage<br />

her own team, but she’s also a member of the Chlorine<br />

Specialist Platform Team (CSPT), which allows her to<br />

travel throughout the U.S. and the Caribbean conducting<br />

chlorine safety audits.<br />

Carmen began the first big step of her career journey when<br />

the plant manager promoted her to bleach process operator.<br />

“This was a big challenge because bleach was one of the<br />

more complex processes in the plant,” she says. “But the<br />

most interesting challenge was that I was the first woman<br />

promoted to that position.” She worked hard to learn the<br />

position through on-the-job training and other skillbuilding<br />

workshops offered on site.<br />

Nine years later, she received her next challenge: supervising<br />

others. “While I had the skills and knowledge of the process<br />

and the area, I needed to learn how to supervise my peers,”<br />

Carmen says. Through a combination of enabling her<br />

team members, asking for advice from her colleagues and<br />

looking for ways to continually improve, she’s built a strong<br />

team that delivers outstanding results.<br />

Through it all, Carmen has maintained a good attitude and<br />

a willingness to learn: “My advice to others is to develop a<br />

genuine commitment to work and a sense of responsibility,<br />

be loyal and have a good attitude at every moment.”<br />

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