S.M.A.R.T.SM Discharge Protocol - Always Events - Picker Institute
S.M.A.R.T.SM Discharge Protocol - Always Events - Picker Institute
S.M.A.R.T.SM Discharge Protocol - Always Events - Picker Institute
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MSU's % of "Yes" Responses to HCAHPS Question on Providing Written <strong>Discharge</strong><br />
Instructions with options of Yes or No<br />
100.0%<br />
90.0%<br />
% "Yes" Responses<br />
80.0%<br />
70.0%<br />
60.0%<br />
50.0%<br />
40.0%<br />
30.0%<br />
20.0%<br />
10.0%<br />
0.0%<br />
Jan - Mar<br />
2009<br />
Apr - Jun<br />
2009<br />
July - Sep<br />
2009<br />
Oct - Dec<br />
2009<br />
Jan - Mar<br />
2010<br />
Apr - Jun<br />
2010<br />
July - Sep<br />
2010<br />
Oct - Dec<br />
2010<br />
Jan - Mar<br />
2011<br />
Apr - Jun<br />
2011<br />
MSU 87.0% 76.7% 83.8% 92.0% 88.9% 83.3% 76.0% 75.0% 100.0% 89.1%<br />
MSU Benchmark 81.6% 81.6% 83.7% 83.7% 83.7% 83.7% 83.9% 83.9% 83.9% 83.9%