BionX Diagnostic Manual
BionX Diagnostic Manual
BionX Diagnostic Manual
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Motor doesn’t<br />
assist<br />
yes<br />
Put the console onto<br />
diagnostic mode<br />
(see procedures)<br />
Does the motor<br />
odometer work<br />
no<br />
Verify connections<br />
that goes towards<br />
the motor<br />
See procedures<br />
“Display in diagnostic<br />
mode”<br />
Does the motor<br />
odometer works<br />
Select the max<br />
assist (level 4).<br />
Test the system<br />
yes<br />
no<br />
yes<br />
end<br />
See procedures<br />
“Display in diagnostic<br />
mode”<br />
While the person is<br />
pedaling<br />
verify the strength gage<br />
(max value 25)<br />
Change the cabling<br />
and test the motor<br />
wheel<br />
Non<br />
no<br />
Does the motor<br />
odometer work<br />
yes<br />
Call us to fill a nonconformity<br />
form<br />
Return the motor<br />
wheel for repair<br />
Get a return<br />
number<br />
Return the motor for<br />
repair<br />
Return the<br />
defective cabling<br />
End<br />
Call us to fill a non<br />
conformity form<br />
Get a return<br />
number<br />
Call us to fill a non<br />
conformity form<br />
end<br />
end<br />
Arbre de décision REV 01
Motor gives<br />
“strikes”<br />
Verify all<br />
connections that<br />
goes to the motor<br />
Is the battery fully<br />
charged<br />
(voltage > 26v)<br />
no<br />
Fully charge the<br />
battery and re-test<br />
Is any connection<br />
damaged<br />
yes<br />
yes<br />
Put the console in<br />
diagnostic mode<br />
(see procedure)<br />
See procedure in<br />
diagnostic mode<br />
display<br />
Change defective<br />
cabling<br />
Put it on<br />
maximum assist<br />
( level 4)<br />
Is the problem<br />
solved<br />
Verify the<br />
battery voltage<br />
See<br />
diagnostic<br />
mode display<br />
yes<br />
end<br />
yes<br />
Is the<br />
voltage<br />
< 20v<br />
no<br />
Return the battery<br />
for repair<br />
Return the<br />
motor for repair<br />
Call us to fill a non<br />
conformity form<br />
Get a return<br />
number<br />
Call us to fill a non<br />
conformity form<br />
Get a return<br />
number<br />
end<br />
Fin<br />
Arbre de décision REV 01
FULL THROTTLE<br />
Put the console in<br />
diagnostic mode<br />
(see procedures)<br />
See procedure in<br />
diagnostic mode<br />
display<br />
Select the<br />
maximum assist<br />
level (4) and try the<br />
bicycle<br />
Check if the gage signal goes down<br />
to 0 when you stop pedaling<br />
Return the motor<br />
for repair<br />
Call us to fill a non<br />
conformity form<br />
Get a return<br />
number<br />
yes<br />
Does the motor turn<br />
full throttle<br />
end<br />
It is intermittent<br />
Arbre de décision REV 01
Console does not display properly<br />
See user guide<br />
Verify the<br />
console contrast:<br />
chrono +/-<br />
Is the display problem<br />
fixed<br />
yes<br />
end<br />
no<br />
Is the console cracked<br />
yes<br />
no<br />
Return the<br />
console for repair<br />
or replacement<br />
Get a return<br />
number<br />
Press every button and<br />
check display<br />
end<br />
no<br />
Return the<br />
console for repair<br />
or replacement<br />
Is the display<br />
fixed<br />
Get a return<br />
number<br />
yes<br />
end<br />
Arbre de décision REV 01
System does not turn on<br />
Is the battery<br />
connected on the<br />
bike<br />
yes<br />
Does it turn on<br />
Unplug the<br />
battery and put it<br />
back again<br />
Return motor for<br />
repair<br />
no<br />
Replace the<br />
console and test<br />
the system again<br />
Does it work<br />
now<br />
yes<br />
end<br />
yes<br />
end<br />
Does it turn on<br />
Return the original<br />
console for repair<br />
Is the battery db7<br />
connector is decentered<br />
or damaged<br />
Replace the<br />
cabling and test<br />
the system again<br />
end<br />
Get a return<br />
number<br />
Return the battery<br />
AND cabling for<br />
repair<br />
yes<br />
end<br />
oui<br />
Put another<br />
battery and test<br />
the system<br />
Does it turn on<br />
no<br />
Return cabling for<br />
repair<br />
end<br />
Get a return<br />
number<br />
Get a return<br />
number<br />
Return battery<br />
for repair<br />
Does it turn on<br />
Get a return<br />
number<br />
end<br />
non<br />
Put the original<br />
battery on the bike<br />
and unplug the<br />
motor connections<br />
Arbre de décision REV 01
Battery does not accept any charge,<br />
the light does not turn on<br />
(for Ni-MH batteries only)<br />
Verify if the charger is<br />
well connected (wall<br />
and battery)<br />
yes<br />
Is the charger<br />
working<br />
end<br />
See procedures in diagnostic<br />
mode display<br />
Check the<br />
battery<br />
voltage<br />
yes<br />
Is the voltage < 5v <br />
Return battery for<br />
repair<br />
no<br />
Get a return<br />
number<br />
Check the thermistor value<br />
Call us with the<br />
value<br />
Arbre de décision REV 01
Console does not show<br />
battery status<br />
yes<br />
Is the battery<br />
frame displayed<br />
no<br />
Does the system turn on<br />
and off normally with the<br />
MODE button<br />
no<br />
01<br />
Check the battery<br />
voltage<br />
yes<br />
See procedure in<br />
diagnostic mode<br />
display<br />
Is the<br />
voltage < 24v<br />
no<br />
Call us to fill a non<br />
conformity form<br />
Return the battery<br />
for repair<br />
Get a return<br />
number<br />
yes<br />
Fully charge the<br />
battery and recheck<br />
Check for voltage<br />
value<br />
Call us to fill a non<br />
conformity form<br />
end<br />
Return console for<br />
repair<br />
Get a return<br />
number<br />
yes<br />
Does the console<br />
show full charge<br />
Is the<br />
voltage > or = to<br />
27,5v<br />
no<br />
Fully charge the<br />
battery and recheck<br />
no<br />
Does the console<br />
show full charge<br />
end<br />
yes<br />
end<br />
no<br />
no<br />
yes<br />
Calibrate the<br />
battery by<br />
pressing on<br />
MODE for 20<br />
seconds<br />
yes<br />
Does the console<br />
show full charge<br />
no<br />
yes<br />
end<br />
Charge the battery<br />
with another<br />
charger<br />
Return the battery<br />
for repair<br />
Does the console<br />
show full charge<br />
yes<br />
end<br />
Is the<br />
voltage > or = to<br />
27,5v<br />
no<br />
Arbre de décision REV 01
01<br />
Take the battery off<br />
the slider and put it<br />
back<br />
yes<br />
Is the battery frame<br />
displayed<br />
end<br />
no<br />
Check the console<br />
black connector<br />
(COMM)<br />
yes<br />
Is the battery frame displayed<br />
end<br />
no<br />
Replace<br />
console<br />
yes<br />
Is the battery frame<br />
displayed<br />
end<br />
no<br />
Replace cabling<br />
Return battery for<br />
repair<br />
Call us to fill a non<br />
conformity form<br />
Get a return<br />
number<br />
yes<br />
Is the battery frame<br />
displayed<br />
end<br />
non<br />
Arbre de décision REV 01
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