Janamaithri Suraksha Project - Kerala Police

of sampling the respondents were chosen keeping gender representation and the interest to share
the experience in view. In the process total respondents came to 119 out of which 42 were female
and 77 were male representing different age and rank. Senior officers were six in number with one
female officer who happened to be Inspector General of police and State level Nodal Officer,
Janamaithri Suraksha Project (JSP). The qualitative techniques for the purpose of collection of
primary data included Field ethnography, In-depth Interviews, Focus Group Discussion, Observation
and Case Study. The researcher used his knowledge and wisdom to collect the data himself
unassisted. The author collected secondary data from IIM Bangalore Library, BPR&D Library, New
Delhi, Kerala State Police Head Quarters Library, Thriruananthapuram, Kerala State Police Academy
Library, Thriruananthapuram and Odisha State Police Head Quarters, Cuttack. The data analysis
aimed at developing a theory or model by developing and linking categories, otherwise known as
conceptualisation, as the outcome of the research. The model approach for qualitative data analysis
has been adopted following Hutter-Hennink’s Qualitative Research Pyramid (2011). After the
collection of data, the author undertook the task of analyzing them. At this stage, the raw data was
condensed into the manageable groups by coding them to necessary categories. The journey of
JSP as a policy process has been divided into three stages and accordingly the categories or the
parameters were consolidated under three major heads: pre-implementation dynamics, implementation
phase and the impact phase. The policy parameters or categories under different phases
of CP intervention after the deductive and inductive elements of analysis have been conceptualized.
Pre-implementation Dynamics and Implementation Phase have seven parameters each and
the Impact Phase comprises of six parameters which are as follows;
I. Pre-implementation Dynamics
a) Political will
b) Misconceptions in Public mind
c) Predecessor-successor syndrome
d) Developing Trust-Community empowerment
e) Engaging stake holders
f) Resource Planning, Capacity Building and Training Needs
g) Publicity and propaganda
II. Implementation Phase
a) Formulation of Standard Operating Procedures-POs and GOs
b) From Pilot Project to State-wide Implementation
c) Hand-holding
d) Standardization of Service Delivery Strategy
e) Resource Augmentation
f) Monitoring, Control and Feedback
g) Political Acceptance
III. Impact Phase
a) Decentralization-partnership
b) Overall Heightened Sense of Security
c) Security for the vulnerable sections
d) Police mediation in availing basic services
e) Empowerment of constabulary
f) Institutionalization
7