2010 ANNUAL REPORT - London Police Service

2010 Business Plan Results
Objectives and Performance Indicators
GOAL # 6 - Ensure Effective Human Resource Management
Objectives Performance Indicators Progress
1. Ensure that
appropriate
organizational
structure and staffing
levels are in place to
meet current and
future requirements
2. Develop strategies to
ensure effective
recruitment, selection
and retention
i) Annual review of organizational chart
ii) Submission of an annual HR Requirements
report to the Chief
iii) Annual divisional audit/staffing reviews
i) Increase in applications
ii) Increase in website hits on recruiting web
pages
iii) Number of diversity outreach
initiatives/events
i) In 2010, a review of the organizational chart was completed that resulted in changes to a
number of reporting structures. A realignment of resources resulted in the Diversity Officer
position being transferred from the Uniformed Division to the Human Resources Branch within
the Corporate Services Division. The Alternate Response Unit was discontinued to enable
resources to be reallocated to front-line patrol.
ii) Human Resource reports are completed on a monthly basis to assist in determining
organizational resource requirements. In preparation for the 2011 budget submission ten new
positions were identified. (five civilian positions and five sworn police positions).
iii) Annual Quality Assurance Audits were completed by each Division during 2010. This process
involves a review of procedures and the completion of Annual Workload Analysis Surveys for
each Section within the respective Divisions. The Workload Surveys are reviewed to ensure
more effective balance of resources.
i)
The review recognized a need for an organization-wide workload analysis that commenced in
early 2010
APPLICATIONS RECEIVED 2009 2010
Difference
2009-2010
Police 410 553 + 34.8%
Civilians 222 164 - 26.1%
ii) 2009 website statistics related to the LPS recruiting web page are not available due to a
change in website tracking software that was in the process of being implemented during that
year. As a result, 2010 will be used as a baseline comparator to 2011 in next year’s report.
There were 27,082 site visits to the LPS recruiting web page during 2010.
iii) Diversity outreach initiatives/events during 2010 included:
• 12 Committees
• 30 Community Partners
• 40 Cultural Events attended
• 62 Community Outreach Activities
• 6 Diversity Recruiting Lectures
• 9 Diverse Applicant Mentoring participants
“Facta Non Verba” -24- “Deeds Not Words”