Technical Services Magazine • Fall 2006 - Northrop Grumman ...

Working Together
Superior Customer Service Helps to Continue Tradition of Excellence
TS employees deliver superior
customer service to U.S. Navy
Training and Simulation’s Afloat Training Group, Atlantic contract
support team, has maintained the U.S. Navy’s Afloat contract for 18
years. Recently, the team has been developing and implementing
SHIPTRAIN, a new and major Navy-wide training and readiness initiative
that supports the global war on terror.
SHIPTRAIN is a process to meet the Navy’s Fleet Response Plan requirements.
SHIPTRAIN and the supporting software applications of Training
and Operational Readiness Information Services (TORIS) and Training
Figure of Merit (TFOM) are key, complementary contract elements.
In support of SHIPTRAIN implementation, the TS has trained more than
40 teams on SHIPTRAIN, wrote sections of the Surface Force Training
Manual and SHIPTRAIN user guide, developed the TFOM application,
were the sole testers of TORIS and TFOM, and established training labs
in Norfolk, Va., Mayport, Fla., and Ingleside, Texas, along with other
accomplishments. The TS team is the only group instructors supporting
this important U.S. Navy initiative on the East Coast.
“We’re promoting the sector’s One Team concept using what we call
the three P’s – people, progress, and product,” said Gail Conley, Afloat
program manager. “This culture of performance is committed to quality and
continual improvement.”
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Pictured (l-r) are Technical Services Afloat team members
Bob Johnson; Frank Simmons; Jim Cox; Vanessa Solon;
Larry Goughan; Gail Conley; Mike Luke; Glenn Patton;
Wayne Woolweber; and Tom Egner.
TS training at
Goodfellow Air Force
Base continues
tradition of excellence
TS’ Training and Simulation Group is developing
and providing computer-based and
computer-assisted training to train thousands
of students at Goodfellow Air Force Base (AFB) in
Texas each year. Northrop Grumman’s participation
in this legacy operation has continued for the past 15
years – work that’s been consistently recognized by
the customer.
Students there study operations intelligence, cryptologic
analysis, and photo interpretation.
With 17 interactive multimedia developers and
seven management and support staff (almost all
retired military), the TS team at Goodfellow brings
almost 500 years of combined military intelligence
and training experience to their assigned tasks.
TS personnel work alongside the Air Force’s 17th
Training Group instructors and staff. Whether
providing unclassified, browser-based training for
foreign intelligence officers or classified intelligence
training within the “Schoolhouse,” the Northrop
Grumman TS team at Goodfellow ensures that the
highest standards of accuracy are maintained, and
that the newest technologies are incorporated.
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Technical Services Magazine • Fall 2006