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Download Tender Form for Agra Fort Website - Uttar Pradesh Tourism

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OFFICE OF THE DIRECTOR GENERAL<br />

DIRECTORATE OF TOURISM<br />

Paryatan Bhawan, C-13, Vipin Khand,<br />

Gomtinagar, Lucknow,<br />

<strong>Uttar</strong> <strong>Pradesh</strong><br />

Price Rs. 200/-<br />

1<br />

TECHNICAL BID<br />

FOR DESIGN, DEVELOPMENT, HOISTING AND MAINTENANCE OF<br />

AGRA FORT WEBSITE<br />

1.0 NAME OF THE WORK Design, Development, Hosting, Maintenance and<br />

Support <strong>for</strong> the AGRA FORT <strong>Website</strong><br />

2.0 EARNEST MONEY(Please specify Rs. 10,000/- (Rupees Ten Thousand Only)<br />

Name of the Bank , D. D. No & date)<br />

3.0 LAST DATE AND TIME 25-08-2010 by 3:30 p.m.<br />

4.0 DETAILS OF THE APPLICANT :<br />

(a). Name of the applicant firm :<br />

(Attach company Profile)<br />

(b). Name of the proprietor / Director :<br />

(c). Year of inception :<br />

(d). Address of the registered Office :<br />

(e). Telephone Numbers :<br />

(f). Fax Number :<br />

(g). E-mail :<br />

(h). Turnover of Previous Year :<br />

(i).<br />

Check List <strong>for</strong> Enclosures:<br />

i. Company Profile<br />

ii. Empanelment letter with UPDESCO /<br />

UPLC<br />

iii. Copy of work orders (minimum 5) of<br />

similar work done <strong>for</strong> other<br />

organizations.<br />

iv. Copy of audited balance sheet of<br />

three previous years(2007-08,08-<br />

09,09-10.<br />

v. Income tax clearing certificate <strong>for</strong><br />

the last three years.<br />

vi. Copy of Service Tax Certificate<br />

vii. Trade Tax registration certificate<br />

viii. Copy of ISO 9001:2008 certificate<br />

IX. Copy of PAN letter<br />

ix. Earnest Money Deposit.


2<br />

5.0 GENERAL INSTRUCTIONS :<br />

5.1 UP <strong>Tourism</strong>, Lucknow invites tenders <strong>for</strong> “Design, Development, Hosting,<br />

Maintenance and Support <strong>for</strong> the <strong>Agra</strong> <strong>Fort</strong> <strong>Website</strong>”.<br />

5.2 All tenders strictly in the prescribed <strong>for</strong>m should be submitted be<strong>for</strong>e the Date &<br />

Time of submission, as specified, along with this tender, duly signed and<br />

stamped, as a token of acceptance of terms and conditions of this tender.<br />

5.3 All tenders shall be either type written or written neatly in indelible ink.<br />

5.4 Technical and Price Bids have to be submitted in separate sealed covers. The<br />

envelope containing Technical Bid should indicate ‘Technical Bid’ and the<br />

envelope containing ‘Price Bid’ should indicate ‘Price Bid’. Both the envelopes<br />

should be kept inside another single envelop.<br />

5.5 The sealed tender envelope should be superscribing “<strong>Tender</strong> <strong>for</strong> Design,<br />

Development, Hosting, Maintenance and Support <strong>for</strong> the <strong>Agra</strong> <strong>Fort</strong> <strong>Website</strong>”<br />

5.6 Price Bid shall be opened only <strong>for</strong> those bidders who qualify in Technical bid.<br />

5.7 Each envelope should indicate the bidder’s complete address.<br />

5.8 The firm will have to quote price bid including taxes and duties if any as per the<br />

Price Bid <strong>for</strong>mat enclosed in the tender <strong>for</strong>m.<br />

5.9 The EMD has to be deposited by demand draft or pay order of a Scheduled<br />

Bank in favour of Director General <strong>Tourism</strong>, U.P. payable at Lucknow.<br />

5.10 The Director General <strong>Tourism</strong>, U.P. shall have the right to accept or reject any or<br />

all tenders without assigning any region thereof.<br />

5.11 The website has to be designed and developed within 15 days from the date of<br />

work order which will be launched <strong>for</strong> trial <strong>for</strong> next 15 days.<br />

6.0 PRE-QUALIFYING REQUIREMENTS :<br />

6.1 The Bidder should be registered or empanelled with In<strong>for</strong>mation Technology and<br />

Electronics Dept. of <strong>Uttar</strong> <strong>Pradesh</strong> through either U.P. Electronics Corporation<br />

Ltd. or U.P. Development Systems Corporation Ltd. (Enclose a copy of<br />

empanelment letter)<br />

6.2 The Bidder should have development and support centre located locally in<br />

Lucknow / <strong>Agra</strong>.<br />

6.3 The Bidder should have an experience of at least 5 years in website maintenance<br />

and development of similar web based applications.<br />

6.4 The bidder must be an established and experienced company/firm who regularly<br />

undertakes similar work. The Bidder should have designed and maintained at<br />

least 5 static / dynamic websites of Government Departments or other reputed<br />

Institutions. (Enclose copy of work orders)<br />

6.5 The bidder has adequate financial stability and status to meet the obligations<br />

under the Contract, <strong>for</strong> which he will be required to submit a copy of the audited<br />

Balance Sheets of the previous three financial years (2007-08,2008-09, 2009-<br />

10), with minimum turnover of Rs. 10.00 Lakhs per annum.<br />

6.6 The bidder should submit Income tax return certificate <strong>for</strong> the last three years.


3<br />

6.7 The tenderer should be ISO 9001:2008 certified <strong>for</strong> Software Design,<br />

Development & <strong>Website</strong> Services. (Enclose a copy)<br />

6.8 The tender should have a Service Tax Registration No. (Enclose a copy)<br />

6.9 The bidder should be registered with UP Trade Tax Department. (Enclose a<br />

copy of TIN No.)<br />

6.10 Copy of the Permanent Account Number (PAN). . (Enclose a copy)<br />

6.11 Earnest money shall be in the <strong>for</strong>m of Demand Draft of Rs. 10000/ -(Rupees Ten<br />

Thousand only) in the favour of “Director General, <strong>Tourism</strong>” payable at<br />

Lucknow.<br />

7.0 SCOPE OF WORK<br />

a) Domain Name Registration and Web Space Setup<br />

b) Designing of the Flash Intro & Home Page with graphics & Flash animation and<br />

its approval.<br />

c) Preparing and approval of Links & Navigation Structure.<br />

d) Designing of inner pages as per the new layout and colour scheme approved.<br />

e) Approval of the inner pages.<br />

f) Testing of website with W3 Validator tools and other softwares.<br />

g) Hosting of final site on the Web Sever.<br />

h) Annual Maintenance, Updation and Support <strong>for</strong> the website.<br />

i) Hoisting has to be done on LINUX server.<br />

7.1 WEBSITE DESIGNING:<br />

The website shall be designed in English and have options <strong>for</strong> Hindi / French /<br />

German / Spanish / Japanese / Korean / Russian / Urdu. It will start with an intro film<br />

in Macromedia Flash with light music in background and Voice over. The film will be<br />

<strong>for</strong> 5 to 10 seconds duration approx. When the film run is over, the home page opens<br />

automatically.<br />

The home page will be designed using Flash, Java Script, XML, HTML, CSS etc. and<br />

all the latest tools. The inside pages will be designed using the same scripting and<br />

designing techniques. The website will have static and dynamic pages. It should be<br />

compatable on all the major browers namely Internet Explorer 6.0 and above,<br />

Netscape7, Firefox, Opera, Safari and Chrome.<br />

Various links and sub-links will be provided on the Home Page <strong>for</strong> going to various<br />

sections of the site. Navigation will be user friendly and a viewer can go from any link<br />

to any part of the website. Each page will be complete in itself in navigation.<br />

Video Clippings can also be included if desired in streaming <strong>for</strong>mat. Connectivity to<br />

other sites can also be given though this site <strong>for</strong> the purpose of additional<br />

in<strong>for</strong>mation. The link structure and contents can be finalized after mutual discussions.


4<br />

7.2 CONTENT MANAGEMENT:<br />

The content on Homepage will be distributed as to grasp the visitor's attention,<br />

encourage the exploration of website and allow easy access to the most important<br />

in<strong>for</strong>mation on the website. The website should be oriented towards its prospective<br />

audience i.e. citizens, <strong>for</strong>eign tourists, businesses, government departments as well<br />

as government employees. The content aimed must be in simple language, too long<br />

or too short pages should be avoided. It should not require an extra piece of software<br />

to access or, if required, should be auto-downloadable. The text portion is designed<br />

in HTML with graphics in JPEG or GIF <strong>for</strong>mat. Flash animations may be used. For<br />

large documents (with multi-column text, <strong>for</strong>ms, tables, graphs), Application <strong>Form</strong>s<br />

etc. <strong>for</strong>mat used all over the world is Portable Document <strong>Form</strong>at (PDF).<br />

It has to be noted that since the web users can directly reach the inside pages of the<br />

website using the search engines and there is no guarantee that they shall enter the<br />

site through the Home Page, each page in the website must have a self-contained<br />

complete navigation facility and should be capable of taking the viewer to any part of<br />

the website.<br />

<strong>Website</strong> Elements and Site Structure :<br />

Intro : -<br />

· Panoramic Effects.<br />

• Jahangiri Palace.<br />

• Dewan-e-Khas.<br />

• Dewan-e-Aam.<br />

• Musamman Burj.<br />

• Khas Mahal.<br />

• Angoori Bagh.<br />

• Sheesh Mahal.<br />

• Moti Masjid.<br />

• Shivaji Ki Jail.<br />

• Yamuna front Road View..<br />

• View of Taj from <strong>Agra</strong> <strong>Fort</strong>.<br />

• Various View .<br />

Web Pages: -<br />

a. Home.<br />

b. Profile.<br />

· About <strong>Agra</strong> <strong>Fort</strong>.<br />

• History<br />

• <strong>Agra</strong> <strong>Fort</strong> Story<br />

• Overview.<br />

• Architecture.<br />

• Calligraphy<br />

• Structure.<br />

o Interior Decoration.<br />

o Exterior Decoration.


• Facts (Construction, building type, time, no. of<br />

workers etc.)<br />

• Impressions (What others have said about <strong>Agra</strong><br />

<strong>Fort</strong>)<br />

• About Akbar/Jahangir/Shahjahan<br />

• Shivaji’s Story.<br />

5<br />

c. Origin & Inspiration.<br />

d. Myths.<br />

e. View of <strong>Agra</strong> <strong>Fort</strong>.<br />

• Night View.<br />

• Day at <strong>Agra</strong> <strong>Fort</strong> .<br />

• Best Time to Visit.<br />

f. Route from Various Stations / Cities / States / Country.<br />

• Route Map.<br />

• Travel Mode.<br />

• Travel Fare.<br />

g. Tourist In<strong>for</strong>mation.<br />

• Overview.<br />

• Accessibility.<br />

• Place of Interest.<br />

• Travel In<strong>for</strong>mation.<br />

• Accommodation.<br />

• Restaurant.<br />

• Sports & Recreation.<br />

• Shopping.<br />

• Top up Center.<br />

• Internet Accessibility.<br />

• Banks, Post & Telegraph.<br />

• Hospitals.<br />

• Excursion.<br />

• Toll Tax.<br />

• Picture Gallery.<br />

• Video Clips<br />

• City Map.<br />

• Weather in<strong>for</strong>mation<br />

• Exchange rates.<br />

h. Ticketing<br />

• Overview.<br />

• Outlet<br />

• Pricing.<br />

i. Entry.<br />

• Overview.<br />

• Timing.<br />

• Gates to enter.<br />

• Route from gates.<br />

• Vehicle from gates.<br />

j. Guide Available.<br />

• From where to hire.<br />

• Guide rates.<br />

k. Facilities inside <strong>Agra</strong> <strong>Fort</strong>.


6<br />

l. Accommodation.<br />

• Overview.<br />

• Tariff / Class.<br />

• Centers / Hotels/ Paying Guest Houses<br />

m. Tourist Places.<br />

• Near by Places / Monuments to visit.<br />

• Route map.<br />

• Travelling Mode.<br />

• Travelling Fare.<br />

n. Hire Travel Agency.<br />

• Package Tour.<br />

• Festive Tour.<br />

• Weekend Tour.<br />

o. Upcoming Events.<br />

• Taj Mahotsav.<br />

• Other Festivals.<br />

• Festival organized by U.P.<strong>Tourism</strong>.<br />

p. Your page.<br />

• Feed Back.<br />

• Contact Us.<br />

q. UNESCO – World Heritage<br />

r. F A Q<br />

s. Related Links.<br />

• U. P <strong>Tourism</strong><br />

• UPTours<br />

• Incredible India<br />

• Other related links<br />

t. Advertise with us<br />

Dynamic Features: -<br />

a. Search Engine.<br />

b. Visitor Track.<br />

c. Feedback <strong>for</strong>m.<br />

d. Query <strong>for</strong>m.<br />

e. Contact us <strong>for</strong>m.<br />

f. Link to Taj Mahal website and UPSTDC website.


7<br />

8.0 TERMS AND CONDITIONS<br />

8.1 The firm under agreement shall contact the Officer-In-Charge and receive<br />

the in<strong>for</strong>mation with respect to the above, from time to time.<br />

8.2 They may receive some of the in<strong>for</strong>mation through e-mail or fax.<br />

8.3 The Firm under agreement shall publish the received in<strong>for</strong>mation within 24<br />

hours of receipt of in<strong>for</strong>mation. However some in<strong>for</strong>mation of very urgent<br />

nature shall have to be uploaded immediately<br />

8.4 It is not the binding of <strong>Tourism</strong> Department that all the in<strong>for</strong>mation is made<br />

available in electronic <strong>for</strong>mat. The firm under agreement shall have to<br />

digitize the received in<strong>for</strong>mation through its own manpower and arrange<br />

itself the equipments used such as scanners if required <strong>for</strong> proper<br />

execution of the work.<br />

8.5 Detailed web statistics of the visitors on the site is required which should<br />

include hourly, daily, weekly, monthly report of traffic, search engine and<br />

keywords report, browser reports, etc.<br />

8.6 Control Panel <strong>for</strong> the Mail Interface and Web Interface has to be handed<br />

over to <strong>Tourism</strong> Department. Training <strong>for</strong> the use of same has to be<br />

provided.<br />

8.7 Domain Name rights have to be handed over to <strong>Tourism</strong> Department.


8<br />

PRICE BID<br />

FOR WEBSITE DESIGN, DEVELOPMENT, HOISTING,<br />

MAINTENANCE & SUPPORT<br />

Please specify your prices of the below particulars. Price should be quoted separately <strong>for</strong> each job.<br />

Sl.<br />

No.<br />

Specifications<br />

1. Domain Name Registration<br />

2. Web Server space and setup (5GB) + Mail<br />

Space (5 GB) with PoP Mail a/c + Database<br />

support<br />

3. Flash Intro which includes :<br />

• Panoramic Effects<br />

• Voice over effect<br />

• <strong>Agra</strong><strong>Fort</strong> in films<br />

4. Designing of Home Page with Flash<br />

banner animation<br />

5. Content writing<br />

6. Photography & Videography<br />

7. Designing of Web pages (Approx. 200 A<br />

4 pages) in English (Unicode) in A-4 size<br />

which includes:<br />

• Testing of website with W3 Validator<br />

• Visitor Track<br />

• Feedback <strong>for</strong>m<br />

• Query <strong>for</strong>m<br />

• Contact us <strong>for</strong>m<br />

8. Search Engine Optimization<br />

9. <strong>Website</strong> Maintenance, Updation and<br />

Operational Training and Support<br />

10 SUB TOTAL<br />

Amount Rs.<br />

(One year)<br />

Amount Rs.<br />

(Three years)<br />

11. Service Tax<br />

12. GRAND TOTAL<br />

13. Extra <strong>for</strong> each language<br />

( French/German/Spanish/Russian/<br />

Korean/ Japanese)<br />

(Rates should be quoted on a seperate<br />

sheet alongwith signature & seal of the<br />

firm.)<br />

Date :<br />

[Signature of authorized representative]<br />

with Seal of the Firm<br />

Name :<br />

Designation :

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