Road Weather Information System - Government of Nova Scotia

2006 RWIS Evaluation Report 4
Methodology
RWIS is an asset for winter management operations in the Department. An evaluation of
RWIS was primarily proposed by Highway Programs to determine how staff are using
RWIS. For this evaluation, a questionnaire was distributed to the members of the winter
maintenance operation team in April and May of 2006.
This project also measured the use of RWIS by the general public using data collected in
the 2004 and 2005 Provincial Highway System Customer Satisfaction Survey. An analysis
of the overall rate of public satisfaction with web cameras and the importance of the highway
web cameras on our provincial highway system was included in the survey. We also
reviewed e-mails concerning the web cameras that were received by the department from
the public during the period of April 2005 to March 2006.
Based on the survey questionnaire, the number of RWIS stations accessed (Question 4)
was not compiled due to reporting issues.
3. RWIS User Opinion Survey
The user survey was distributed to base persons early in April 2006. As some of them had
completed work the surveys were sent to their home address from their area managers. The
supervisory group was surveyed at the TPW Maintenance Operations Spring Conference on
April 21 and May 5, 2006. In total 140 TPW staff responded to the survey.
3.1 Respondent Demographics
Most (90.3%) respondents have been
with the department for more than 10
years.