Annual Report 2005-2006 - New Zealand Customs Service

O u t p u t C l a s s – I n t e l l i g e n c e a n d R i s k A s s e s s m e n t S e r v i c e s
Description
Under this Output Class the New Zealand Customs
Service provides intelligence and risk assessments
that inform intervention strategies, including alerts for
goods, people and craft crossing the border, for the
management of risks and the enhancement of security.
Actual 04/05 Measure Actual 05/06 Standard Variance %
Quantity
1,364 Intelligence and operational risk products completed for external use,
nationally and internationally 4 1,795 1,250 – 1,300 38.1%
120,226 Alerts created or updated 5 56,054 100,000 -43.9%
15.916m Organisational transactions scanned across alerts managed 6 17.045m 14.000m 21.8%
Quality
98.8% Intelligence and operational risk assessments that identify actual
operational risk
92.0% National and international clients are satisfied with the intelligence
and risk products
98.3% Min 90% -
100% Min 80% -
Cost (GST exclusive)
$3.840m Against Main Estimates $4.220m $3.949m 6.9%
Against Supplementary Estimates $4.231m -0.3%
Revenue (GST exclusive)
$3.849m Against Main Estimates $4.254m $3.949m 7.7%
Against Supplementary Estimates $4.231m 0.5%
The Service recruited a number of Intelligence staff shortly before the
reporting year commenced, resulting in greater output than forecast.
The forecast for alerts created and updated was not met as a
result of the forecast being based on historical data that was
inflated due to data transfer issues and an above average
number of alerts created by other agencies (over which Customs
has no control). The 2005/06 actual figure does not represent
any reduction in Customs’ level of operational activity.
This year’s forecast was underestimated, even though allowances
were made for an increase in transactions scanned over the
previous year’s forecast.
30 New Zealand Customs Service – A N N U A L R E P O R T 2 0 0 5 – 2 0 0 6