Post Games Report - Commonwealth Games Federation
Post Games Report - Commonwealth Games Federation
Post Games Report - Commonwealth Games Federation
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L4 <strong>Games</strong> Time Support<br />
L4.1 Deliveries by mobile response team by day (15.07.02 – 04.08.02)<br />
80<br />
70<br />
60<br />
Number of Deliveries<br />
50<br />
40<br />
30<br />
20<br />
10<br />
0<br />
15 Jul 02<br />
16 Jul 02<br />
17 Jul 02<br />
18 Jul 02<br />
19 Jul 02<br />
20 Jul 02<br />
21 Jul 02<br />
22 Jul 02<br />
23 Jul 02<br />
24 Jul 02<br />
25 Jul 02<br />
26 Jul 02<br />
27 Jul 02<br />
28 Jul 02<br />
29 Jul 02<br />
30 Jul 02<br />
31 Jul 02<br />
01 Aug 02<br />
02 Aug 02<br />
03 Aug 02<br />
04 Aug 02<br />
L4.2 Support calls logged by severity (25.07.02 – 04.08.02)<br />
Severity 0 (0%)<br />
Severity 1 (0.4%)<br />
Severity 2 (28.8%)<br />
Severity 3 (32.9%)<br />
Severity 4 (37.8%)<br />
Severity 0: <strong>Games</strong> wide impact, affecting or having potential to<br />
impact delivery of <strong>Games</strong><br />
Severity 1: Critical impact, affecting or having potential to<br />
impact competition<br />
Severity 2: Serious impact, affecting or having potential to affect<br />
delivery of results service, but not affecting competition<br />
Severity 3: Medium impact, normally service to a number of users<br />
interrupted, but not affecting competition of delivery of results service<br />
Severity 4: Low impact, normally service to one user interrupted<br />
86 MANCHESTER 2002 THE XVII COMMONWEALTH GAMES • POST GAMES REPORT<br />
VOLUME 5