POS Cert Training Schedule 04-2012 - United Bank Card
POS Cert Training Schedule 04-2012 - United Bank Card
POS Cert Training Schedule 04-2012 - United Bank Card
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H A R B O R T O U C H<br />
<strong>POS</strong> CERTIFICATION<br />
SCHEDULE<br />
MONDAY, APRIL 2, <strong>2012</strong><br />
TIME<br />
TOPIC<br />
9:00 am to 9:15 am Welcome Remarks<br />
Brian Jones<br />
9:15 am to 10:15 am Under the Hood<br />
Sean Berg, Adam Pinyoun, Jesse Walmsley<br />
10:30 am to 12:30 pm Hands On <strong>POS</strong><br />
GROUP 1 - LAST NAME STARTING WITH A - L<br />
12:30 pm to 1:30 pm Lunch<br />
1:30 pm to 4:00 pm Practice Sessions and Role Playing<br />
GROUP 2 - LAST NAME STARTING WITH M - Z<br />
10:30 am to 11:00 am Paperwork and Branding<br />
Brian Jones<br />
11:00 am to 11:30 am Hardware Overview<br />
Kei Cheng<br />
11:30 am to 12:15 pm Harbortouch Operations<br />
Doug Demko<br />
12:30 pm to 1:30 pm Lunch<br />
1:30 pm to 1:45 pm Installation<br />
Justin Mutchler<br />
1:45 pm to 2:30 pm How to Demo and Sell the System Effectively<br />
David Roberston<br />
2:30 pm to 3:00 pm ISO Success Stories<br />
7:00 pm to 10:00 pm Open Time for Additional Hands On Practice
H A R B O R T O U C H<br />
<strong>POS</strong> CERTIFICATION<br />
SCHEDULE<br />
TUESDAY, APRIL 3, <strong>2012</strong><br />
TIME<br />
TOPIC<br />
10:30 am to 12:30 pm Hands On <strong>POS</strong><br />
GROUP 2 - LAST NAME STARTING WITH M - Z<br />
12:30 pm to 1:30 pm Lunch<br />
1:30 pm to 4:00 pm Practice Sessions and Role Playing<br />
(Testing can be done during this time if participants are ready)<br />
GROUP 1 - LAST NAME STARTING WITH A - L<br />
10:30 am to 11:00 am Paperwork and Branding<br />
Brian Jones<br />
11:00 am to 11:30 am Hardware Overview<br />
Kei Cheng<br />
11:30 am to 12:15 pm Harbortouch Operations<br />
Doug Demko<br />
12:30 pm to 1:30 pm Lunch<br />
1:30 pm to 1:45 pm Installation<br />
Justin Mutchler<br />
1:45 pm to 2:30 pm How to Demo and Sell the System Effectively<br />
David Roberston<br />
2:30 pm to 3:00 pm ISO Success Stories<br />
7:00 pm to 10:00 pm Open Time for Additional Hands On Practice
H A R B O R T O U C H<br />
<strong>POS</strong> CERTIFICATION<br />
SCHEDULE<br />
WEDNESDAY, APRIL 4, <strong>2012</strong><br />
TIME<br />
TOPIC<br />
9:00 am to 10:30 am What’s Next An Overview of Tableside, Reservations, Lighthouse<br />
and New Software<br />
Brendan Lauber<br />
10:30 am to Additional Time for <strong>Cert</strong>ification Testing
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