Job Description Job Title/ position Day Services Manager D

Barnet African Caribbean Association (Registered Charity No. 1062195)
Job Description
Job Title/ position
Department
Location
Hours
Starting wage/
salary/benefits
Reports to
Responsible for
Day Services Manager
Active Ageing
Barnet Multicultural Community Centre, Algernon Road, West
Hendon, London NW4 3TA
7 hours per day to be worked on Tuesday and Friday
Negotiable
Chair
N/A
Scope:
The Association provides a cultural day centre mainly for African and Caribbean older
people and Stroke and Alzheimer sufferers. We provide information and advice. A hot
meal is provided as well as social activities such as exercise classes, arts and crafts,
quizzes, games and health visitor sessions.
Our mission is to “promote the well-being of our service users and to help make later
life a fulfilling and enjoyable experience”. To achieve this mission we need to involve
older people directly in defining needs, determining priorities and exerting control over
the decisions which affect their lives.
Responsibilities/ Duties / tasks
To be responsible for the day to day management and administration of the
service within agreed parameters.
To organise and supervise the activities of the day and to prepare the day centre
for each activity as necessary. These activities should include:
Stimulation; Motivation; Health information/improvement; Meals and
refreshments; Leisure activities; Outings
To ensure person centred/ outcome based plans are created for all participants
and volunteers to understand and meet their needs and measure/report on
achievements
To collate attendance figures, expenditure and income to ensure accurate
reporting to the Management Committee

To initiate and further develop effective communications between the staff team,
participants, stakeholders and the Management Committee.
To maximise the appeal and “reach” of the organisation – both within the
community, participant groups and other key stakeholders, seeking
opportunities to expand and promote awareness of the service.
To undertake marketing activities (blogs, website update, monthly newsletters,
advertising, flyers etc)
To ensure that all activities are carried out in accordance with the values and
ethos of BACA
To have a clear vision and understanding of the purpose and direction for BACA
and ensure that all parties share this.
To coordinate and monitor the health & safety requirements and ensure risk
assessments and risk management is in place for all activities, participants , staff
and volunteers
Ensure that the organisation fulfils its regulatory and legal obligations
To measure success against set objectives with the Board
Oversee all recruiting, inducting, managing and motivating the staff team (inc
volunteers)
To monitor person centred plans
To facilitate high level service provision which, is at all times, user lead
To direct the activities of the staff team to ensure planning of activity sessions
and resources meet participant and stakeholder expectations.
To conduct session observation and offer feedback , or suggest training
solutions to enhance the service
To continually seek opportunity to increase customer satisfaction and deepen
relationships
In addition to the duties and responsibilities list, the job holder is required to perform
other duties assigned by the line manager from time to time which are commensurate
with capability and status.

Additional Information
Confidentiality: Attention is drawn to the confidential aspects of this job and personal
responsibility and liability under the Data Protection Act 1998. Matters of confidential
nature, including information relating to clients or staff, must not under any
circumstances are divulged to any unauthorised person.
Health & Safety: The post holder is required to take reasonable care of their own
health and safety and that of other people who may be affected by their acts or
omissions at work and to ensure that statutory regulations, policies and codes of
practice and departmental safety rules are adhered to.
Adult Safeguarding: From the beginning of October 2011, Barnet Council and its
partners will be using a new policy and set of procedures to make sure that adults at
risk of abuse are kept safe. The new policy is being used by Local Authorities across
London, to make sure that everyone is protected in the same way and that
organisations such as the police and NHS who work across London only have one set
of procedures to follow. The procedures aim to make sure that:
the needs and interests of adults at risk are always respected and upheld
the human rights of adults at risk are respected and upheld
a proportionate, timely, professional and ethical response is made to any adult at
risk who may be experiencing abuse
all decisions and actions are taken in line with the Mental Capacity Act 2005.
post holder is required to take reasonable care of their own health and safety
and that of other people who may be affected by their acts or omissions at work
and to ensure that statutory regulations, policies and codes of practice and
departmental safety rules are adhered to.
The postholder should know about the policy and procedures and has a duty to act in a
timely manner on any concern or suspicion that an adult who is vulnerable is being or is
at risk of being abused, neglected or exploited and to ensure that the situation is
assessed and investigated.
Equal Opportunities Policy Statement: We believe that equality for all is a basic
human right and actively oppose all forms of unlawful and unfair discrimination. We
celebrate the diversity of society and are striving to promote and reflect that diversity
within this organisation.
Training: You will keep under review your own developmental needs, keep yourself
informed of current issues and be alert to BACA policies and procedures and attend all
supervision meetings as advised by the Chair. It is your responsibility along with the
Chair to identify training and development needs and to inform your line manager of
these.

CRB: ENHANCED CHECK
APPOINTMENT OF THIS POSITION IS SUBJECT TO SATISFACTORY REFERENCES