Registrar - Student Affairs - University of Utah

Year In Review
departments concerning prerequisite enforcement and implementaon procedures. The Registraon
and Records division has digitally converted its repeat equivalency and excepons documentaon,
allowing staff to save me by referencing the resource electronically at individual workstaons.
Workflow changes were made on several procedures including Graduate Leaves of Absence, Change of
Graduate Classificaon, and Leaves of Absence for Internaonal Graduate Students. The Registraon
and Student Systems divisions worked together with Income Accounng to begin charging second
bachelor’s and non‐matriculated undergraduate students graduate tuion rates when taking graduatelevel
courses. Students are informed through a registraon message at the me of enrollment.
The Graduaon Division has connued to refine its clearance processes. Beginning in summer 2011, all
candidates’ minors were cleared using DARS. A new graduaon clearance report was created for both
office staff and departmental advisors. The report replaced manual and paper‐based processes resulng
in more efficient degree conferrals. Addionally, students now receive automated email feedback and
confirmaon of their graduaon applicaon at several points along the process, including applicaon
submission, degree awarding, and denial.
As a result of process analysis and refinement, processing me and resources required has been
trimmed down. In spring 2012, processing was cut from ten weeks to six weeks, with the majority of
degrees conferred within four weeks. Diplomas were subsequently mailed within two to five days of
degree posng.
The Transcripts and Verificaons Division has placed a new computer kiosk and printer at the service
window to facilitate transcript ordering and provide self‐enrollment verificaon. If students would like to
have their official transcripts mailed, they must submit the request electronically. Transcript and
verificaon prices were adjusted to facilitate a shi to online ordering and processing. This has increased
efficiency within the enre process.
The division has also undergone many changes including rearranging staff and responsibilies, as well as
updang ordering forms, informaonal materials, and online content. A more precise method of
recording verificaons at the service window was implemented. As a result, we are collecng more
precise data regarding the types of verificaons requested.
A new online self‐service was added to the Campus Informaon Services, allowing students to access
and print their Transfer Credit Summary. This has reduced window traffic and freed up resources to
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