Registrar - Student Affairs - University of Utah
Registrar - Student Affairs - University of Utah
Registrar - Student Affairs - University of Utah
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Office <strong>of</strong> the<br />
<strong>Registrar</strong><br />
2011-2012 Annual Report
Table <strong>of</strong> Contents<br />
Mission Statement .......................................................................................1<br />
Highlights .....................................................................................................3<br />
Year in Review ..............................................................................................4<br />
Appendix A .................................................................................................11<br />
Organizaonal Chart<br />
Appendix B .................................................................................................15<br />
Hires & Resignaons<br />
Appendix C .................................................................................................19<br />
Staff Involvement<br />
Appendix D .................................................................................................23<br />
Vital Stascs
Mission Statement<br />
The <strong>Registrar</strong>’s Office performs an essenal role in supporng, facilitang, and promong the educaonal mission<br />
<strong>of</strong> the <strong>University</strong> <strong>of</strong> <strong>Utah</strong> by maintaining accurate student records, coordinang the registraon process,<br />
scheduling academic classes, and evaluang candidates for graduaon.<br />
Our mission is accomplished by:<br />
1. Maintaining effecve lines <strong>of</strong> communicaon and collaboraon with <strong>University</strong> faculty, staff, and students<br />
to support student recruitment, enrollment, and retenon.<br />
2. Rendering prompt, aenve service while treang each individual with courtesy, respect, and dignity.<br />
3. Providing reliable informaon regarding <strong>University</strong> policies and procedures and giving students the<br />
opportunity for due process when an excepon to policy is requested.<br />
4. Administering instuonal policies and procedures fairly and in accordance with federal and state<br />
guidelines.<br />
5. Ensuring the integrity <strong>of</strong> academic records by recording accurate informaon and maintaining consistency<br />
in the way data is stored.<br />
6. Using informaon technology to provide accurate, comprehensive informaon to students and the<br />
campus community.<br />
7. Scheduling <strong>University</strong> space for academic classes and special events in accordance with instuonal<br />
policies.<br />
8. Establishing a cooperave network with departments and campus agencies to disseminate informaon,<br />
resolve problems, and recommend changes to enhance services for students.<br />
1
Highlights<br />
Enrollment Management welcomed Mary G. Parker, the new Associate Vice President.<br />
Enrollment Management formalized a Strategic Enrollment Management model and developed a ‘Holisc<br />
Admissions’ process.<br />
Two new SEM Commiees were established for <strong>Student</strong> Recruitment and <strong>Student</strong> Success.<br />
<strong>University</strong> <strong>Registrar</strong> served as Interim Director <strong>of</strong> Admissions from November 1 to June 1.<br />
The Office <strong>of</strong> the <strong>Registrar</strong> conducted a new program called the ‘<strong>Registrar</strong>’s Summit’ which included<br />
presentaons to the university community on various topics.<br />
<strong>Registrar</strong>’s Office staff parcipated in many pr<strong>of</strong>essional development opportunies.<br />
Registraon and Records implemented mulple enrollment funconality.<br />
Some systems components were transioned to delivered PeopleSo funconality.<br />
Workflow changes were made to processes including Leaves <strong>of</strong> Absence and Graduate Classificaon<br />
Changes.<br />
Second Bachelor’s and non‐matriculated students registered for graduate level classes are now paying<br />
graduate‐level tuion for those courses.<br />
Graduaon has connued to refine and streamline its clearance processes.<br />
Processes were put in place that provide students with automated emails and confirmaons at several<br />
points along the graduaon applicaon and clearance process.<br />
Graduaon processing me and resources have been dramacally reduced by internal improvements.<br />
Transcripts and Verificaons has connued to move to an electronic process, increasing overall efficiency.<br />
Pricing structure was adjusted to encourage electronic ordering.<br />
Transfer Credit Summaries were made available to students as a self‐service module in the CIS.<br />
Veteran Services has increased efficiency through ulizaon <strong>of</strong> PeopleSo funconality and various<br />
upgrades.<br />
<strong>Student</strong> Systems implemented prerequisite checking for Exercise and Sports Science, Accounng, and<br />
most <strong>of</strong> the College <strong>of</strong> Fine Arts. Preparaons are underway for more departments.<br />
Transfer arculaon is beginning to be included in the prerequisite checking process.<br />
Scheduling has remodeled its front <strong>of</strong>fice and several classrooms across campus.<br />
Space inventory changes include the loss <strong>of</strong> seven classrooms, the addion <strong>of</strong> four rooms.<br />
New deadlines were instuted for major class changes. The deadline for open event scheduling was<br />
changed to allow more flexibility with class scheduling.<br />
Addional tools were added to the website’s class schedule and catalog.<br />
Opcal Imaging created two new cabinets on SIRE for graduaon and confidenal files.<br />
The PAR project has progressed to records <strong>of</strong> students whose last name begins with ‘J’.<br />
3
Year In Review<br />
The division <strong>of</strong> Enrollment Management welcomed a new Associate Vice President, Mary G. Parker who<br />
joined the <strong>University</strong> <strong>of</strong> <strong>Utah</strong> from Louisiana State <strong>University</strong> in September. During her inial year, the<br />
division concentrated on formalizing a Strategic Enrollment Management (SEM) model as well as<br />
developing a ‘Holisc Admissions’ process for new incoming freshmen applicants. Two new SEM<br />
Commiees were established, <strong>Student</strong> Recruitment and the <strong>Student</strong> Success commiees.<br />
The <strong>University</strong> <strong>Registrar</strong> also served as Interim Director <strong>of</strong> Admissions, from November 1 to June 1 as the<br />
previous director le the <strong>University</strong> for a pr<strong>of</strong>essional opportunity in Ohio.<br />
The Office <strong>of</strong> the <strong>Registrar</strong> conducted a new program called the ‘<strong>Registrar</strong>’s Summit’ which included<br />
presentaons to the university community on topics such as registraon, records, graduaon, classroom<br />
scheduling, student systems, transcripts ordering, and veteran student informaon.<br />
Pr<strong>of</strong>essional development opportunies were encouraged and several staff members ulized<br />
opportunies across campus to develop technological, supervisorial, or managerial skillsets. Many staff<br />
also aended pr<strong>of</strong>essional development opportunies and conferences with organizaons including<br />
<strong>Student</strong> <strong>Affairs</strong>, Human Resources, Naonal <strong>Student</strong> Clearinghouse, SIRE, ASTRA, College Source,<br />
<strong>University</strong> Academic Advising Commiee, NCAA, UACRAO, PACRAO, and AACRAO.<br />
The Registraon and Records Division has made several procedural changes since the implementaon<br />
<strong>of</strong> PeopleSo’s mulple enrollment funconality (also known as uEnroll). This has included creang a<br />
query <strong>of</strong> student shopping cart content to aid with assisng students that contact the <strong>of</strong>fice, and<br />
implemenng delivered funconality that purges and cleans up shopping carts aer each term.<br />
Addionally, video tutorials were published on the website to assist students with new uEnroll<br />
funconality and follow up emails were developed and sent to students that elect the CR/NC grading<br />
opon, informing them <strong>of</strong> the impact and revoke deadlines.<br />
Several system components were transioned to the delivered PeopleSo funconality, including selfservice<br />
modules allowing students to view their grades, and another that provides student access to<br />
change Directory Informaon FERPA seng. These changes have simplified maintenance and system<br />
upgrades for our team and Administrave Compung Services. Within Campus Informaon Services,<br />
<strong>University</strong> <strong>of</strong> <strong>Utah</strong> headers were placed on our web applicaons to provide branding on those system<br />
pages.<br />
Two new pages were added to the <strong>of</strong>fice website that provides informaon to students and campus<br />
4
Year In Review<br />
departments concerning prerequisite enforcement and implementaon procedures. The Registraon<br />
and Records division has digitally converted its repeat equivalency and excepons documentaon,<br />
allowing staff to save me by referencing the resource electronically at individual workstaons.<br />
Workflow changes were made on several procedures including Graduate Leaves <strong>of</strong> Absence, Change <strong>of</strong><br />
Graduate Classificaon, and Leaves <strong>of</strong> Absence for Internaonal Graduate <strong>Student</strong>s. The Registraon<br />
and <strong>Student</strong> Systems divisions worked together with Income Accounng to begin charging second<br />
bachelor’s and non‐matriculated undergraduate students graduate tuion rates when taking graduatelevel<br />
courses. <strong>Student</strong>s are informed through a registraon message at the me <strong>of</strong> enrollment.<br />
The Graduaon Division has connued to refine its clearance processes. Beginning in summer 2011, all<br />
candidates’ minors were cleared using DARS. A new graduaon clearance report was created for both<br />
<strong>of</strong>fice staff and departmental advisors. The report replaced manual and paper‐based processes resulng<br />
in more efficient degree conferrals. Addionally, students now receive automated email feedback and<br />
confirmaon <strong>of</strong> their graduaon applicaon at several points along the process, including applicaon<br />
submission, degree awarding, and denial.<br />
As a result <strong>of</strong> process analysis and refinement, processing me and resources required has been<br />
trimmed down. In spring 2012, processing was cut from ten weeks to six weeks, with the majority <strong>of</strong><br />
degrees conferred within four weeks. Diplomas were subsequently mailed within two to five days <strong>of</strong><br />
degree posng.<br />
The Transcripts and Verificaons Division has placed a new computer kiosk and printer at the service<br />
window to facilitate transcript ordering and provide self‐enrollment verificaon. If students would like to<br />
have their <strong>of</strong>ficial transcripts mailed, they must submit the request electronically. Transcript and<br />
verificaon prices were adjusted to facilitate a shi to online ordering and processing. This has increased<br />
efficiency within the enre process.<br />
The division has also undergone many changes including rearranging staff and responsibilies, as well as<br />
updang ordering forms, informaonal materials, and online content. A more precise method <strong>of</strong><br />
recording verificaons at the service window was implemented. As a result, we are collecng more<br />
precise data regarding the types <strong>of</strong> verificaons requested.<br />
A new online self‐service was added to the Campus Informaon Services, allowing students to access<br />
and print their Transfer Credit Summary. This has reduced window traffic and freed up resources to<br />
5
Year In Review<br />
more efficiently process other requests.<br />
The Veteran Services Division has connued to increase ulizaon <strong>of</strong> PeopleSo through various<br />
upgrades in order to streamline processes for cerfying veteran enrollment. They also worked closely<br />
with the newly created Veteran Support Center on campus to create a more veteran friendly <strong>University</strong>.<br />
A new mass email system was created that is linked with PeopleSo to create informave emails that<br />
are sent to students each semester reminding them <strong>of</strong> their responsibilies and providing informaon<br />
about GI Bill procedures. The database was upgraded within PeopleSo to include more advanced<br />
search features that are now used for mulple queries and data mining.<br />
The <strong>Student</strong> Systems Division implemented prerequisite checking for the Exercise and Sports Science<br />
department, Accounng, and most <strong>of</strong> the College <strong>of</strong> Fine Arts. Preparaons are underway to implement<br />
enforcement for Wring, ESL, Health Promoon and Educaon, and the remainder <strong>of</strong> the School <strong>of</strong><br />
Business. Addionally, transfer arculaon is beginning to be included in the prerequisite checking<br />
process. The division has also performed system cleanup <strong>of</strong> PeopleSo transcript data for the first me<br />
by purging older informaon.<br />
The Scheduling Division remodeled the front <strong>of</strong>fice area to add a customer service counter. Remodel<br />
work was also done in FMAB, JFB, and NS. The work included flooring, painng, lighng, air condioning,<br />
railing and chair installment. Space inventory changes include the loss <strong>of</strong> six classrooms in MBH, and one<br />
classroom in MEB. Addional space was added, including three rooms in Spencer Fox Eccles Business<br />
Building and one room in OSH. Many classes in the JFB were moved because <strong>of</strong> safety issues. This year’s<br />
Grand Kerfuffle event was scheduled and held on the President’s Circle green space.<br />
Scheduling instuted a new deadline for major class changes, pushed back the date for open event<br />
scheduling to allow more flexibility with class scheduling, and added new tools to the website which<br />
include a stac class schedule for the current term, class search, seang available informaon, and<br />
course catalog search. A new <strong>Student</strong> Filming Applicaon was created, along with a new Race<br />
Applicaon. The Nursing Simulaon Center was set up to be scheduled through Astra, <strong>of</strong>fice personnel<br />
gained the ability to grant security access to NS and OSH 275 using C‐cure system, and a new program<br />
was implemented to manage city permied events. There was an increase in Astra Users, adding 24 new<br />
users bringing the total to 115 while 29 user accounts were expired.<br />
6
Year In Review<br />
The Opcal Imaging Division created and configured two new cabinets on SIRE. The graduaon cabinet<br />
is now being ulized by the Graduaon Division and records are currently being uploaded. The other<br />
new cabinet is a confidenal area that requires extra security. This cabinet is subject to Director level<br />
approval before records are released and can only be viewed by authorized individuals.<br />
Another license was purchased for SIRE Capture which enables its use for verifying images and assists<br />
greatly in processing efficiency. The Permanent Academic Records imaging project has progressed to<br />
records <strong>of</strong> students whose last name begins with ‘J’. Compared to last year’s data, overall roune<br />
processing within the division increased by thirty‐nine percent.<br />
7
Appendix A -<br />
Organizational Chart<br />
2011-2012 Annual Report
*Part‐me employee<br />
11
Appendix B -<br />
Hires and Resignations<br />
2011-2012 Annual Report
Hires and Resignations<br />
HIRED RESIGNED INTERNAL PROMOTION<br />
ADMIINSTRATION<br />
Andrew Baeen<br />
GRADUATION<br />
Steven Stanko*<br />
OPTICAL IMAGING<br />
Courtney Dent*<br />
Erik Weierholt<br />
Jacque Green<br />
Kalyn Ebner*<br />
Ricardo Merida*<br />
Hilary Dent*<br />
Ashley Lind<br />
REGISTRATION and RECORDS<br />
Elizabeth Sorensen Damon Peterson Velonita Fesola’i<br />
SCHEDULING<br />
Rebecca Frost Kaylin Naylor Natalie Gunn<br />
TRANSCRIPTS and VERIFICATIONS<br />
Tamara Wright<br />
Chrisna Kalinger<br />
Madeline Roth*<br />
Wendy Hallstrom<br />
Chandra Luke<br />
Lyndsay Frehner*<br />
Chandra Luke<br />
Alissa McBeth<br />
*Part‐me employees<br />
15
Appendix C -<br />
Staff Involvement<br />
2011-2012 Annual Report
Staff Involvement<br />
Awards and Recognition<br />
Andrea Roner<br />
Elizabeth Johnson<br />
Sam Eubanks<br />
Linda Worischeck<br />
Carol Ures<br />
Committee Memberships<br />
Timothy Ebner<br />
Michael Bard<br />
Andrew Baeen<br />
Dallin Cowles<br />
Sam Eubanks<br />
Emily Johnson<br />
Elizabeth Johnson<br />
Suzanne Jones<br />
James Martak<br />
Carol Ures<br />
Linda Worischeck<br />
Recognion for 5 Years <strong>of</strong> Service<br />
Recognion for 10 Years <strong>of</strong> Service<br />
Recognion for 20 Years <strong>of</strong> Service<br />
Recognion for 25 Years <strong>of</strong> Service<br />
Recognion for 35 Years <strong>of</strong> Service<br />
Enrollment Management Leadership Team<br />
Informaon Technology Council<br />
Informaon Technology Execuve Council<br />
<strong>University</strong> <strong>Student</strong> Commission<br />
Academic Evaluaons and Standards Commiee<br />
Administrave Compung Services Funconal Users Commiee, Chair<br />
Data Steward, <strong>Student</strong> Informaon System<br />
SEM ‐ <strong>Student</strong> Recruitment Commiee<br />
SEM ‐ <strong>Student</strong> Success Commiee<br />
Credits and Admissions Commiee<br />
Curriculum Policy Review Board<br />
Commencement Commiee<br />
Graduaon Commiee<br />
<strong>Student</strong> Porolio Team, Sponsor<br />
Commencement Commiee<br />
<strong>Student</strong> <strong>Affairs</strong> Diversity Council<br />
<strong>Student</strong> Markeng Steering Commiee<br />
<strong>University</strong> Academic Advising Commiee<br />
<strong>Student</strong> Markeng Steering Commiee<br />
<strong>University</strong> Academic Advising Commiee<br />
<strong>Student</strong> <strong>Affairs</strong> Sustainability Commiee<br />
<strong>University</strong> Academic Advising Commiee<br />
UACRAO President, Execuve Board and Conference Commiee<br />
GPS Roadmap Publishing Commiee<br />
Health and Safety Commiee ‐ Chair<br />
Pr<strong>of</strong>essional Development Commiee<br />
<strong>Student</strong> <strong>Affairs</strong> Diversity Council<br />
Athlec Compliance Commiee<br />
Athlec Cerficaon Commiee<br />
Non‐tradional <strong>Student</strong> Advisory Commiee<br />
Graduaon Commiee<br />
<strong>University</strong> Academic Advising Commiee<br />
Returning to the U Commiee<br />
Commencement Commiee<br />
Commencement Commiee<br />
Regional / National Presentations and Publications<br />
Emily Johnson<br />
Athlec Cerficaon Commiee<br />
PACRAO Conference ‐ “From Paper to Pixels”<br />
19
Appendix d -<br />
Vital Statistics<br />
2011-2012 Annual Report
Assessment <strong>of</strong> Customer Service<br />
140<br />
120<br />
130<br />
100<br />
80<br />
60<br />
40<br />
57<br />
46<br />
20<br />
8 6<br />
0<br />
Strongly Agree Somewhat Agree Somewhat<br />
Disagree<br />
Strongly Disagree<br />
Service Not Used<br />
Two‐hundred forty‐seven students answered the 2011‐2012 exit survey queson concerning whether or not they received<br />
prompt service while vising the <strong>Registrar</strong>’s Office.<br />
Online Services: Customer Satisfaction<br />
Somewhat Satisfied<br />
31%<br />
Very Satisfied<br />
59%<br />
Very Dissatisfied<br />
4%<br />
Somewhat<br />
Dissatisfied<br />
6%<br />
In the 2011‐2012 exit survey, parcipants were asked their level <strong>of</strong> sasfacon with the online services <strong>of</strong>fered by the<br />
<strong>Registrar</strong>’s Office.<br />
23
Undergraduate Enrollment Comparison<br />
Summer<br />
Fall<br />
Spring<br />
10,100<br />
10,000<br />
9,900<br />
9,800<br />
9,700<br />
9,600<br />
9,500<br />
9,400<br />
9,300<br />
9,200<br />
9,700<br />
Summer 2008<br />
9,993 9,950<br />
9,475<br />
Summer 2009<br />
Summer 2010<br />
Summer 2011<br />
25,000<br />
24,500<br />
24,000<br />
23,500<br />
23,000<br />
22,500<br />
22,000<br />
21,500<br />
21,000<br />
20,500<br />
20,000<br />
19,500<br />
22,149<br />
21,526<br />
Fall 2008<br />
Fall 2009<br />
23,371<br />
Fall 2010<br />
24,639<br />
Fall 2011<br />
35,000<br />
30,000<br />
25,000<br />
20,000<br />
15,000<br />
10,000<br />
5,000<br />
0<br />
30,084<br />
21,458 23,843<br />
20,827<br />
Spring 2009<br />
Spring 2010<br />
Spring 2011<br />
Spring 2012<br />
Summer 2011: 9,950 with a net loss <strong>of</strong> 43 students from previous year; Fall 2011: 24,639 with a net gain <strong>of</strong> 1,268 students<br />
from previous year; Spring 2012: 23,843 with a net loss <strong>of</strong> 6,241 students from previous year.<br />
Graduate enrollment comparison<br />
Summer<br />
Fall<br />
Spring<br />
3,500<br />
3,000<br />
2,500<br />
2,000<br />
1,500<br />
1,000<br />
500<br />
0<br />
2,738<br />
Summer 2008<br />
2,864<br />
3,165<br />
3,298<br />
Summer 2009<br />
Summer 2010<br />
Summer 2011<br />
7,600<br />
7,400<br />
7,200<br />
7,000<br />
6,800<br />
6,600<br />
6,400<br />
6,200<br />
7,448<br />
7,388<br />
7,135<br />
6,685<br />
Fall 2008<br />
Fall 2009<br />
Fall 2010<br />
Fall 2011<br />
7,400<br />
7,200<br />
7,000<br />
6,800<br />
6,600<br />
6,400<br />
6,200<br />
6,000<br />
7,221 7,245<br />
6,908<br />
6,537<br />
Spring 2009<br />
Spring 2010<br />
Spring 2011<br />
Spring 2012<br />
Summer 2011: 3,298 with a net gain <strong>of</strong> 133 students from previous year; Fall 2011: 7,388 with a net loss <strong>of</strong> 60 students from<br />
previous year; Spring 2012: 7,245 with a net gain <strong>of</strong> 24 students from previous year.<br />
24
Elected CR/NC<br />
revoked CR/NC<br />
1600<br />
1400<br />
1200<br />
1,453<br />
1,253<br />
800<br />
700<br />
600<br />
700<br />
611<br />
1000<br />
800<br />
600<br />
400<br />
200<br />
0<br />
802<br />
623<br />
669<br />
502<br />
# <strong>of</strong> Classes Total # <strong>of</strong><br />
<strong>Student</strong>s<br />
2009‐2010<br />
2010‐2011<br />
2011‐2012<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
144<br />
125 122<br />
102<br />
# <strong>of</strong> Classes Total # <strong>of</strong> <strong>Student</strong>s<br />
2009‐2010<br />
2010‐2011<br />
2011‐2012<br />
The credit/no credit (CR/NC) grading opon allows students to enroll in selected courses outside <strong>of</strong> their academic plan<br />
without the pressure <strong>of</strong> compeng for a leer grade.<br />
Beginning in 2010‐2011, the source <strong>of</strong> the data collecon for CR/NC changed to reflect more accurate numbers.<br />
<br />
<br />
The Number <strong>of</strong> Classes signifies any class that has at least one student that has elected CR/NC or revoked CR/NC.<br />
The Total Number <strong>of</strong> <strong>Student</strong>s indicates students who elected the CR/NC opon and received CR/NC grades; or those<br />
who revoked the CR/NC opon and received leer grades for the semester.<br />
CR/NC activity<br />
2009‐2010 2010‐2011 2011‐2012<br />
Elecons <strong>of</strong> CR/NC by students 1,890 1,752 4,766<br />
Revocaons <strong>of</strong> CR/NC by students 1,001 1,146 1,187<br />
The above chart reflects the number <strong>of</strong> elecons and revocaons <strong>of</strong> CR/NC by students.<br />
25
Leave <strong>of</strong> Absence<br />
2009‐2010<br />
3<br />
20<br />
242<br />
321<br />
Undergraduate<br />
Graduate<br />
Law<br />
Medicine<br />
Total Leaves Filed: 586<br />
2010‐2011<br />
3<br />
28<br />
220<br />
259<br />
Undergraduate<br />
Graduate<br />
Law<br />
Medicine<br />
Total Leaves Filed: 510<br />
2011‐2012<br />
5<br />
28<br />
229<br />
289<br />
Undergraduate<br />
Graduate<br />
Law<br />
Medicine<br />
Total Leaves Filed: 551<br />
Undergraduate and graduate students may file a leave <strong>of</strong> absence for an “<strong>of</strong>ficial assignment” with a non‐pr<strong>of</strong>it or<br />
governmental organizaon. A leave <strong>of</strong> absence allows undergraduate students who meet specific requirements to<br />
extend enrollment eligibility for a total <strong>of</strong> two years (six academic terms). Graduate students may request a leave <strong>of</strong><br />
absence for one year. The request must be approved by the student’s supervisory commiee and/or department chair.<br />
26
Veteran enrollment by semester<br />
900<br />
800<br />
700<br />
600<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
Summer 214 231 205 439 542<br />
Fall 417 427 532 639 787<br />
Spring 389 426 557 636 844<br />
The Veteran Services Division cerfies eligibility for veterans and dependents who receive VA benefits.<br />
Optical imaging production<br />
Documents processed<br />
Documents Scanned<br />
300,000<br />
250,000<br />
200,000<br />
150,000<br />
100,000<br />
50,000<br />
0<br />
245,934<br />
200,000<br />
180,000<br />
160,000<br />
140,000<br />
120,000<br />
100,000<br />
80,000<br />
60,000<br />
40,000<br />
20,000<br />
‐<br />
Current <strong>Student</strong> Records<br />
Pre 1978 Academic Records<br />
2009‐2010 154,973 34,011<br />
2010‐2011 141,656 30,855<br />
2011‐2012 181,916 60,342<br />
The Opcal Imaging Division scans permanent academic records for students, including transfer transcripts, reports <strong>of</strong> credit, and<br />
retroacve peons. <strong>Student</strong> records prior to 1978 are also scanned. In 2011‐2012 the Opcal Imaging Division scanned 245,934<br />
total documents with a net change <strong>of</strong> +69,464 documents from the previous year. 2,363 Veteran <strong>Affairs</strong> documents (1% <strong>of</strong> total<br />
documents) were scanned in 2011‐2012 for a net change <strong>of</strong> +187. 1,313 security forms (0.5% <strong>of</strong> total documents) were scanned<br />
for a net change <strong>of</strong> ‐470 from the previous year.<br />
27
Breakdown <strong>of</strong> verifications processed<br />
14,000<br />
12,000<br />
10,000<br />
8,000<br />
6,000<br />
4,000<br />
2,000<br />
0<br />
Verification<br />
Division<br />
Clearinghouse*<br />
Self‐Service<br />
Verifications*<br />
2009‐2010 10,799 4,579 870<br />
2010‐2011 11,244 8,532 922<br />
2011‐2012 12,054 9,319 1,962<br />
The <strong>University</strong> <strong>of</strong> <strong>Utah</strong> contracts with the Naonal <strong>Student</strong> Clearinghouse to verify informaon for student loan agencies<br />
and employers, and to manage a “self service” opon available to students. All other verificaons are processed through<br />
the <strong>Registrar</strong>’s Office.<br />
*Clearinghouse and Self‐service verificaons are separated for this report so as not to be counted twice.<br />
Official transcripts<br />
Official transcripts processed<br />
MARS<br />
3,499<br />
8%<br />
Vault/SIRE<br />
314<br />
1%<br />
ETX*<br />
3,215<br />
8%<br />
46,000<br />
44,000<br />
42,000<br />
40,000<br />
38,235<br />
38,000<br />
PeopleS<strong>of</strong>t<br />
34,422<br />
83%<br />
36,000<br />
34,000<br />
In September 2008, students began ordering transcripts online, followed by the availability <strong>of</strong> Electronic Transcript<br />
Exchange (ETX) in January 2009. 139,266 un<strong>of</strong>ficial transcripts were generated in 2011‐2012.<br />
*ETX transcripts are <strong>of</strong>ficial PeopleSo Transcripts.<br />
28
Classes Scheduled<br />
Summer<br />
Fall<br />
Spring<br />
7,300<br />
7,200<br />
7,100<br />
7,067<br />
7,212<br />
15,000<br />
14,800<br />
14,600<br />
14,684<br />
14,684<br />
15,200<br />
15,000<br />
14,800<br />
15,032<br />
14,878<br />
7,000<br />
6,900<br />
6,800<br />
6,822<br />
14,400<br />
14,200<br />
14,000<br />
14,108<br />
14,600<br />
14,400<br />
14,357<br />
6,700<br />
13,800<br />
14,200<br />
6,600<br />
Summer<br />
2009<br />
Summer<br />
2010<br />
Summer<br />
2011<br />
13,600<br />
Fall<br />
2009<br />
Fall<br />
2010<br />
Fall<br />
2011<br />
14,000<br />
Spring<br />
2010<br />
Spring<br />
2011<br />
Spring<br />
2012<br />
In 2011‐2012 the Scheduling Office managed 37,013 classes with a net change <strong>of</strong> +230 from the previous year.<br />
Events scheduled<br />
Summer<br />
Fall<br />
Spring<br />
2,350<br />
2,300<br />
2,250<br />
2,200<br />
2,150<br />
2,100<br />
2,050<br />
2,000<br />
1,950<br />
1,900<br />
2,033<br />
Summer<br />
2009<br />
2,284 2,280<br />
Summer<br />
2010<br />
Summer<br />
2011<br />
3,300<br />
3,250<br />
3,200<br />
3,150<br />
3,100<br />
3,050<br />
3,000<br />
2,950<br />
2,900<br />
2,850<br />
3,267<br />
3,233<br />
2,947<br />
Fall 2009 Fall 2010 Fall 2011<br />
3,450<br />
3,400<br />
3,350<br />
3,300<br />
3,250<br />
3,200<br />
3,150<br />
3,100<br />
3,050<br />
3,000<br />
3,142<br />
Spring<br />
2010<br />
3,402<br />
Spring<br />
2011<br />
3,426<br />
Spring<br />
2012<br />
In 2011‐2012 the Scheduling Office reserved space for 8,973 events on campus with a net change <strong>of</strong> ‐710 from the previous<br />
year.<br />
29
Grade changes and blank grades to eu<br />
12,000<br />
10,000<br />
8,000<br />
6,000<br />
4,000<br />
2,000<br />
0<br />
2005‐ 2006‐ 2007‐ 2008‐ 2009‐ 2010‐ 2011‐<br />
2006 2007 2008 2009 2010 2011 2012<br />
Blank to EU 0 0 0 614 2,952 2,916 2,549<br />
Grade Changes 9,973 10,932 11,574 11,109 11,097 11,157 11,010<br />
Grade change forms are used to report inial grades or change exisng grades. The blank to EU process was reinstated for<br />
the spring 2009 term.<br />
Dean’s withdrawal petitions processed last five years<br />
600<br />
500<br />
416 438<br />
445<br />
515 525<br />
Approved Pettitions<br />
400<br />
300<br />
200<br />
100<br />
0<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
Aer the midpoint <strong>of</strong> the term, students may peon the dean <strong>of</strong> their major college for an excepon to the withdrawal<br />
policy. If a peon is approved, the <strong>Registrar</strong>’s Office makes the change to the student’s academic record.<br />
30
<strong>Registrar</strong>’s <strong>of</strong>fice petitions<br />
850<br />
813<br />
800<br />
765 769<br />
750<br />
748<br />
700<br />
684<br />
650<br />
600<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
<strong>Student</strong>s may request an excepon to <strong>University</strong> policy by subming a peon to the <strong>Registrar</strong>’s Office.<br />
Results <strong>of</strong> petitions processed<br />
Approved:<br />
66%<br />
Denied:<br />
24%<br />
Partial Approval:<br />
2%<br />
Returned to <strong>Student</strong>:<br />
7%<br />
Occasionally a peon is returned to a student for more informaon.<br />
31
Late adds after census date<br />
260<br />
250<br />
Number <strong>of</strong> Petitions<br />
240<br />
230<br />
220<br />
210<br />
200<br />
190<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
252 223 236 214 240<br />
The <strong>University</strong> <strong>of</strong> <strong>Utah</strong> does not receive state funding for students who add classes aer the census deadline. <strong>Student</strong>s may<br />
add aer the deadline with permission from the instructor, department chair, and college dean. A $50.00 fee is assessed<br />
per class.<br />
House bill 211 enrollment<br />
Number <strong>of</strong> <strong>Student</strong>s<br />
50<br />
45<br />
40<br />
35<br />
30<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
22<br />
26<br />
15<br />
15 12<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
The House Bill 211 Program enables <strong>Utah</strong> teachers to receive a tuion waiver for courses that sasfy requirements to retain<br />
a license to teach. Beginning in 2004, enrollment was limited to no more than two eligible parcipants per class.<br />
32
Athletes by sport 2011-2012<br />
Baseball 42 Women’s Skiing 12<br />
Men’s Basketball 18 Men’s Skiing 11<br />
Women’s Basketball 13 Soccer 32<br />
Football 164 Soball 21<br />
Golf 11 Women’s Track/XC 48<br />
Gymnascs 17 Men’s Tennis 10<br />
Men’s Swimming 26 Women’s Tennis 11<br />
Women’s Swimming 24 Volleyball 19<br />
Total 479<br />
The Athlecs Cerficaon Division determines eligibility for student athletes at the <strong>University</strong> <strong>of</strong> <strong>Utah</strong>.<br />
Graduation success rate<br />
Academic progress rate<br />
66%<br />
64%<br />
62%<br />
60%<br />
58%<br />
56%<br />
54%<br />
52%<br />
50%<br />
65%<br />
55%<br />
W. Volleyball<br />
W. Outdoor Track<br />
W. Indoor Track<br />
W. Tennis<br />
W. Swimming<br />
W. Soccer<br />
W. Skiing<br />
W. S<strong>of</strong>tball<br />
W. Gymnastics<br />
W. Cross/Country<br />
W. Basketball<br />
M. Tennis<br />
M. Swimming<br />
M. Skiing<br />
M. Golf<br />
Football<br />
M. Basketball<br />
Baseball<br />
All <strong>Student</strong>s <strong>Student</strong> Athletes 92% 94% 96% 98% 100%<br />
Graduaon Success Rate is a comparison <strong>of</strong> who graduated versus who entered an instuon on instuonal financial aid.<br />
Academic Progress Rate is a term‐by‐term measure <strong>of</strong> eligibility, retenon, and graduaon for student athletes.<br />
33
Repeated class petitions<br />
20,000<br />
18,000<br />
16,000<br />
Number <strong>of</strong> Petitions<br />
14,000<br />
12,000<br />
10,000<br />
8,000<br />
6,000<br />
4,000<br />
2,000<br />
0<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
7,079 17,435 15,799 9,218 10,104<br />
A repeated class peon is submied when a student repeats a class. This process removes all but the last grade from the<br />
student’s GPA. The repeat process became semi‐automated beginning spring 2009. All repeats are now processed and are<br />
being applied retroacvely back to the spring 1999 term.<br />
<strong>Student</strong> systems production<br />
250; 2%<br />
78; 1%<br />
Individualized PeopleS<strong>of</strong>t Training<br />
257; 3% 598; 6%<br />
614; 6%<br />
Resolve Duplicate Records<br />
7,255; 73%<br />
850; 9%<br />
Requests For Service<br />
Requests for Information<br />
Converted Records<br />
Security Forms<br />
Daily Processes<br />
<strong>Student</strong> Systems acts as resource for campus agencies requesng student security access, PeopleSo training, and requests for<br />
informaon. They also facilitate requests for service to PeopleSo applicaons and resolve student record anomalies.<br />
34
Fee match comparison<br />
450<br />
400<br />
350<br />
300<br />
250<br />
200<br />
150<br />
100<br />
50<br />
0<br />
423<br />
Summer<br />
2008<br />
Summer<br />
332<br />
Summer<br />
2009<br />
385<br />
347<br />
Summer Summer<br />
2010 2011<br />
600<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
420<br />
Fall<br />
2008<br />
Fall<br />
482<br />
Fall<br />
2009<br />
521<br />
Fall<br />
2010<br />
382<br />
Fall<br />
2011<br />
290<br />
285<br />
280<br />
275<br />
270<br />
265<br />
260<br />
255<br />
250<br />
245<br />
240<br />
235<br />
255<br />
Spring<br />
2009<br />
Spring<br />
259<br />
Spring<br />
2010<br />
275<br />
Spring<br />
2011<br />
286<br />
Spring<br />
2012<br />
Aer the fee match each term, classes are deleted from a student’s record when tuion has not been paid.<br />
Repeated course fees<br />
1200<br />
1000<br />
1,096<br />
938<br />
1,024<br />
800<br />
726<br />
809<br />
600<br />
400<br />
200<br />
0<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
Beginning fall 2003, the State <strong>of</strong> <strong>Utah</strong> requires that students pay the full cost <strong>of</strong> instrucon when enrolled in the same<br />
course for the third me. <strong>University</strong> <strong>of</strong> <strong>Utah</strong> students are assessed a $100 fee per credit hour for qualifying courses.<br />
35
Degrees awarded - five year comparison<br />
5,000<br />
4,000<br />
3,000<br />
2,000<br />
1,000<br />
0<br />
2006‐2007 2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
Undergraduate 4,849 4,816 4,875 4,626 4,776 4,922<br />
Graduate/Law/Med 1,839 2,109 2,244 2,199 2,370 2,527<br />
Total 6,688 6,925 7,119 6,825 7,146 7,449<br />
The Graduaon Division posted 4,922 undergraduate degrees and 2,527 graduate degrees for the 2011‐2012 academic year.<br />
This is a net change <strong>of</strong> +146 undergraduate and +157 graduate degrees as compared to the previous year.<br />
Minors awarded - five year comparison<br />
1050<br />
1000<br />
950<br />
900<br />
850<br />
800<br />
750<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
990 916 831 894 981<br />
<strong>Student</strong>s seeking a baccalaureate degree may earn one or more approved academic <strong>University</strong> minors outside the students’<br />
major departments. A minor is an aribute to a degree and not an enty by itself.<br />
36
Certificates awarded - five year comparison<br />
400<br />
350<br />
300<br />
250<br />
200<br />
150<br />
100<br />
50<br />
0<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
347 298 285 287 276<br />
Undergraduate cerficates require at least 20 semester hours <strong>of</strong> designated work. Graduate cerficates require 15 hours or<br />
more <strong>of</strong> designated work.<br />
Graduation honors awarded<br />
470<br />
460<br />
450<br />
440<br />
430<br />
420<br />
410<br />
400<br />
390<br />
380<br />
370<br />
2007‐2008 2008‐2009 2009‐2010 2010‐2011 2011‐2012<br />
420 446 422 401 459<br />
Honors are awarded at graduaon to students who complete with disncon at least 60 semester credit hours <strong>of</strong><br />
undergraduate course work at the <strong>University</strong> <strong>of</strong> <strong>Utah</strong>.<br />
37