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NHSGGC Equality Scheme - NHS Greater Glasgow and Clyde

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Goal 4: Removes obstacles to services <strong>and</strong> health information caused by inequality<br />

What we are going<br />

to do<br />

What success will look like<br />

Corporate<br />

Accountability<br />

System<br />

Accountability<br />

<strong>Equality</strong><br />

Groups<br />

Covered<br />

Continue to address<br />

unlawful<br />

discrimination<br />

<strong><strong>NHS</strong>GGC</strong> has a comprehensive<br />

assessment of high risk areas in relation<br />

to unlawful discrimination.<br />

Corporate Planning<br />

& Policy<br />

All<br />

Each directorate/ partnership has risk<br />

management systems that prevent<br />

unlawful discrimination<br />

Acute/<br />

Partnership<br />

Directors<br />

All<br />

The Stonewall Champions Network on<br />

sexual orientation is introduced<br />

Human Resources<br />

Sexual<br />

Orientation<br />

Evidence from DNAs by equality groups<br />

is used to improve access to targeted<br />

services<br />

Acute/<br />

Partnership<br />

Directors<br />

All<br />

There is evidence of innovative solutions<br />

to address the challenges faced by<br />

disabled people in services<br />

Acute/<br />

Partnership<br />

Directors<br />

Disability<br />

Meet the<br />

communication<br />

support <strong>and</strong> language<br />

needs of our service<br />

users<br />

The Communication Support <strong>and</strong><br />

Language Plan is reviewed <strong>and</strong> revised<br />

annually<br />

Each part of <strong><strong>NHS</strong>GGC</strong> demonstrates<br />

compliance with interpreting protocols<br />

<strong>and</strong> how dem<strong>and</strong> will be met on an<br />

annual basis<br />

Corporate Planning<br />

& Policy<br />

Acute/<br />

Partnership<br />

Directors<br />

Disabilty,<br />

Race,<br />

SocialClass<br />

Disabilty,<br />

Race<br />

Non-interpreting protocol is monitored<br />

<strong>and</strong> implemented within primary care<br />

<strong>and</strong> utilised in secondary care<br />

Corporate Planning<br />

& Policy<br />

Acute/<br />

Partnership<br />

Directors<br />

Disabilty,<br />

Age,<br />

SocialClass<br />

Make public <strong>and</strong><br />

patient information<br />

accessible to all<br />

Targets for accessible information are<br />

established <strong>and</strong> monitored in line with<br />

the previously agreed Accessible<br />

Information Policy.<br />

Corporate Planning<br />

& Policy<br />

Disabilty,<br />

Race, Age<br />

SocialClass<br />

There is evidence of an increase in<br />

information produced in accessible<br />

formats<br />

Acute/<br />

Partnership<br />

Directors<br />

Disabilty,<br />

Race, Age<br />

SocialClass<br />

Continued...<br />

35

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