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Respite - Aged & Community Services SA & NT

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<strong>Respite</strong><br />

What do Carers really really want<br />

Presentation by Rosemary Warmington CEO, Carers <strong>SA</strong><br />

ACS Transforming <strong>Respite</strong> now to 2015 Summit<br />

6 May 2011


<strong>Respite</strong> Care - What do Carers Really Really Want<br />

Presentation will Cover<br />

• Findings statewide consultations 2009 - 2010<br />

• Carers views on <strong>Respite</strong> 2010 - 2011<br />

• Implication for Service Delivery


Carers <strong>SA</strong> Report of Have Your Say Forums 2009 - 2010<br />

• Consultations of the HACC target Group -<br />

HACC Funded<br />

• Mix of Carers<br />

– Older Carers of people with a disability<br />

– Carers of the frail and elderly<br />

• Views of Carers similar across disability and<br />

ageing


Carers <strong>SA</strong> Report of Have Your Say Forums 2009 - 2010<br />

Formal Carer Support (HACC Funded)<br />

• Refers to carer specific programs that provide<br />

counseling , emotional support, information and<br />

advocacy information.<br />

• Such things as retreats, day outs, social activities, peer<br />

group and information sessions and workshops.


Carers <strong>SA</strong> Report of Have Your Say Forums 2009 - 2010


Carers <strong>SA</strong> Report of Have Your Say Forums 2009 - 2010


Carers <strong>SA</strong> Report of Have Your Say Forums 2009 - 2010


<strong>Respite</strong> Care - What do Carers Really Really Want<br />

Combined Top Key Themes<br />

• <strong>Services</strong> for the care recipient<br />

• R espite<br />

• Carer Support<br />

• Information and referral<br />

• Transport


<strong>Respite</strong> Care - What do Carers Really Really Want<br />

Combined Top Key Themes<br />

• Consistent feedback – emphasis different –<br />

depending on whether country or<br />

metropolitan<br />

• Together all categories are of equal<br />

importance in delivering services


<strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

What does <strong>Respite</strong> really really mean to Carers<br />

• Mixed group of Carers >65 and 65<br />

– Views two groups fundamentally the same with some minor<br />

variation


Carer <strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

Importance %<br />

ten 46<br />

nine 7<br />

eight 20<br />

seven 7<br />

six 20<br />

five 0<br />

four 0<br />

three 0<br />

two 0<br />

one 0<br />

“<strong>Respite</strong> is the thing that will get Carers going on an ongoing basis”


Carer <strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

Meaning %<br />

Self care for carer 49<br />

Meets needs of caree 20<br />

Break from daily routine 9<br />

In home help 6<br />

Availability 9<br />

Other 7<br />

“We need more respite: Carers wear out emotionally as well as physically.”


<strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

Quality %<br />

ten 46<br />

nine 31<br />

eight 8<br />

seven 8<br />

six 0<br />

five 0<br />

four 8<br />

three 0<br />

two 0<br />

one 0<br />

“You’d pay double to get the right personal support worker.”<br />

“We end up being the trainers of the care support workers and never<br />

see them again.”


Carer <strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

When %<br />

Never 7<br />

Rarely 29<br />

Sometimes 36<br />

Often 14<br />

All the time 7<br />

Don’t know 7<br />

Often<br />

14%<br />

“Family members can be found in a crisis; ie you ring around<br />

and ask, “can you help”


Carer <strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

Plan %<br />

Never 20<br />

Rarely 27<br />

Sometimes 27<br />

Often 20<br />

All the time 6<br />

Often<br />

20%<br />

“If you have a long respite you need 3 weeks<br />

– 1 hardly recover, 2 recover, 3 enjoy.”


Carer <strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

What %<br />

Free time 27<br />

Experiences for caree 16<br />

Going out 12<br />

Time with friends 16<br />

Carer Support activity 2<br />

Housework 10<br />

Time with family 4<br />

Going away 6<br />

healthy activity 2<br />

Other 5<br />

Time with<br />

friends<br />

16%<br />

“We can appreciate respite on a day out: if that funding stopped<br />

we’d all be in trouble.”


Carer <strong>Respite</strong> Questionnaire (Have Your Say forums)<br />

Biggest Things %<br />

Availability 28<br />

Costs 28<br />

Carer needs 19<br />

Care recipient needs 19<br />

Other 6<br />

“I need a trained conversationalist where the care worker is<br />

engaged with the care recipient to treat him as whole human being,<br />

not just as physical demands.”


Conclusion<br />

What do Carers really really want<br />

• Easy respite system<br />

• Greater flexibility<br />

• Additional respite : ongoing and emergency<br />

• Sustainable quality workforce<br />

• Need the range of services<br />

• Formal Carer Support programs/services are very<br />

important services to Carers and service providers


What do Carers really really want<br />

<strong>Respite</strong> care for people living with dementia : Its more<br />

than just a short break’ (Bruen W and Howe A, 2009)<br />

• People with dementia and their carers need a range of<br />

services to meet complex needs including, amongst<br />

other things, respite and formal support services for<br />

carers.


“It is for the Carer but the care<br />

recipient is getting the services.<br />

Who is it really for It is under the<br />

care recipient’s name allowing<br />

quality time with the care recipient.”


Carers <strong>SA</strong><br />

1800 815 549<br />

www.carers-sa.asn.au

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