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Commonwealth of Virginia Single Audit Report for the Year Ended ...

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REVENUES<br />

11-15: Resolve Employer Wage Discrepancies Timely<br />

Applicable to: <strong>Virginia</strong> Employment Commission<br />

The Tax Reconciliation Unit is not consistently reviewing and resolving wage discrepancies<br />

in a timely manner. Employers report wages paid to employees to <strong>the</strong> Employment Commission,<br />

which verifies <strong>the</strong> amounts reported against o<strong>the</strong>r sources <strong>of</strong> in<strong>for</strong>mation such as tax returns.<br />

Differences between <strong>the</strong> amounts reported to <strong>the</strong> Employment Commission appear on various wage<br />

discrepancy reports and <strong>the</strong> Tax Reconciliation Unit reviews and resolves discrepancies that meet<br />

certain thresholds.<br />

During our review, we found <strong>the</strong> Tax Reconciliation Unit did not adequately resolve three<br />

out <strong>of</strong> 16 (19 percent) wage discrepancies tested in a timely manner. These wage discrepancies date<br />

from January 2008, March 2010, and January 2011. While <strong>the</strong> Tax Reconciliation Unit staff did<br />

identify <strong>the</strong>se discrepancies and contact <strong>the</strong> employer, <strong>the</strong>y did not per<strong>for</strong>m additional follow up and<br />

<strong>the</strong>se discrepancies remain unresolved. In addition, <strong>the</strong> Tax Reconciliation Unit does not have<br />

consistent polices <strong>for</strong> what constitutes timely resolution <strong>of</strong> identified discrepancies.<br />

During our review, we also requested a complete listing <strong>of</strong> wage discrepancies that <strong>the</strong> Tax<br />

Reconciliation Unit was currently working on and <strong>the</strong> Unit told us multiple times <strong>the</strong>y could not<br />

provide us with a complete listing. Tax Reconciliation staff subsequently provided us with several<br />

listings, but <strong>the</strong> listings were incomplete and did not include in<strong>for</strong>mation on <strong>the</strong> discrepancy amount<br />

or age <strong>of</strong> <strong>the</strong> discrepancy. As a result, we were unable to determine <strong>the</strong> total number <strong>of</strong><br />

discrepancies or total dollar amount <strong>of</strong> discrepancies <strong>the</strong> Unit is currently researching.<br />

We recommend <strong>the</strong> Tax Reconciliation Unit improve <strong>the</strong>ir review and resolution process <strong>for</strong><br />

wage discrepancies to ensure timely resolution <strong>of</strong> discrepancies over <strong>the</strong> established thresholds. The<br />

Unit should also ensure <strong>the</strong>y have consistent policies on timely resolution <strong>of</strong> <strong>the</strong> discrepancies as<br />

well as in<strong>for</strong>mation necessary to track and monitor <strong>the</strong> status <strong>of</strong> discrepancies under review.<br />

Management Plan <strong>for</strong> Corrective Action <strong>for</strong> Unemployment Insurance – Tax Reconciliation<br />

Unit<br />

Formal policies and procedures are being developed that will result in a consistent<br />

review and resolution <strong>of</strong> wage discrepancies. These policies and procedure will also<br />

establish specific expectations as to when action is to be taken on this issue. There<br />

will also be a tracking mechanism employed to monitor <strong>the</strong> work. The Tax<br />

Reconciliation Unit will be primarily responsible <strong>for</strong> <strong>the</strong> execution <strong>of</strong> this policy.<br />

However, Regional Tax Managers and Local Tax Representatives will also be utilized<br />

to ensure each instance <strong>of</strong> a wage discrepancy is resolved. All employees who will be<br />

affected by this policy will receive training. The overall process will be under <strong>the</strong><br />

purview <strong>of</strong> <strong>the</strong> Chief <strong>of</strong> Tax <strong>of</strong>fice in <strong>the</strong> coordination with <strong>the</strong> Unemployment<br />

Insurance Director.<br />

Responsible Party: William Walton, Unemployment Insurance Director<br />

Estimated Completion Date: March 31, 2012<br />

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