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Ethical Leadership Toolkit - National Center for Ethics in Health ...

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<strong>Ethical</strong> <strong>Leadership</strong> <strong>Toolkit</strong> – Communications Materials<br />

Introduction<br />

Integrated<strong>Ethics</strong>: Improv<strong>in</strong>g <strong>Ethics</strong> Quality <strong>in</strong> <strong>Health</strong> Care (Tab 1) provides a<br />

comprehensive overview of Integrated<strong>Ethics</strong> and is one of your primary tools <strong>for</strong><br />

communicat<strong>in</strong>g about the <strong>in</strong>itiative.<br />

The additional communications tools <strong>in</strong> this collection use a variety of <strong>for</strong>mats to<br />

describe the essential features of and rationale <strong>for</strong> the Integrated<strong>Ethics</strong> <strong>in</strong>itiative.<br />

They provide a brief orientation to Integrated<strong>Ethics</strong>, <strong>in</strong>troduce the key concepts, and<br />

equip you with ready and consistent aids <strong>for</strong> communicat<strong>in</strong>g about Integrated<strong>Ethics</strong> to<br />

others. The materials may be used <strong>in</strong>dividually or together, physically or electronically<br />

distributed to mail-groups, handed out at meet<strong>in</strong>gs, or posted on display boards. The<br />

kit conta<strong>in</strong>s:<br />

• Improv<strong>in</strong>g <strong>Ethics</strong> Quality: Look<strong>in</strong>g Beneath the Surface – Depict<strong>in</strong>g ethics<br />

quality as an iceberg, this image sh<strong>in</strong>es a bright light on all the components of<br />

ethical health care practice, not just the decisions and actions that are readily<br />

observed. The iceberg is a useful visual metaphor to start discussion about<br />

the importance of underly<strong>in</strong>g systems and processes and environment and<br />

culture, as well as the <strong>in</strong>terdependence of all the levels of ethics quality.<br />

• Integrated<strong>Ethics</strong>: Clos<strong>in</strong>g the <strong>Ethics</strong> Quality Gap – This feature story<br />

discusses the Integrated<strong>Ethics</strong> <strong>in</strong>itiative <strong>in</strong> the context of VA’s focus on quality<br />

improvement and per<strong>for</strong>mance measurement. It quotes various external<br />

experts regard<strong>in</strong>g the need <strong>for</strong> fundamental change <strong>in</strong> the traditional ethics<br />

committee model and the benefits of a more comprehensive and systematic<br />

approach.<br />

• The Bus<strong>in</strong>ess Case <strong>for</strong> <strong>Ethics</strong> – This document summarizes the k<strong>in</strong>d of<br />

bottom-l<strong>in</strong>e benefits a strong ethics program can br<strong>in</strong>g to an organization –<br />

<strong>in</strong>clud<strong>in</strong>g improved customer satisfaction and employee morale, and reduced<br />

risk. For busy executives (and skeptics), this tool expla<strong>in</strong>s the potential of<br />

Integrated<strong>Ethics</strong> and will help you champion the transition at your facility.<br />

• Brochure – This tri-fold brochure provides a quick overview of the<br />

Integrated<strong>Ethics</strong> <strong>in</strong>itiative. It presents the basic concepts <strong>in</strong> a Q-A <strong>for</strong>mat,<br />

focus<strong>in</strong>g on the basic concepts and highlight<strong>in</strong>g what’s new about the<br />

Integrated<strong>Ethics</strong> paradigm. It <strong>in</strong>cludes endorsements from several senior VHA<br />

leaders and will be a handy reference <strong>for</strong> employees at all levels. (Your facility<br />

received a supply; the brochure is also available on the Integrated<strong>Ethics</strong><br />

website.)<br />

• Slides – The slide set highlights the key concepts and advantages of<br />

implement<strong>in</strong>g an Integrated<strong>Ethics</strong> program, and will be especially useful <strong>for</strong><br />

provid<strong>in</strong>g an overview to new audiences. (Available on the Integrated<strong>Ethics</strong><br />

website only.)<br />

Electronic copies of all items are available at vaww.ethics.va.gov/Integrated<strong>Ethics</strong><br />

or www.ethics.va.gov/Integrated<strong>Ethics</strong>.<br />

4.1

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