DGI02 Insurance Company Operations - Singapore College of ...

More documents

Recommendations

Info

the structure of a holding company 2.2 Bureaucracy – the underlying concept the underlying principles relating to bureaucracy some recent developments and thinking relating to organisational structures the different managerial roles in an organisation the concept of power in organisations and the different sources of power 2.3 Organisational culture the different types of organizational cultures the implications of organisation culture on business Understand the management of insurance businesses. Chapter 3 Management 3.1 Board of Directors the roles of the Board of Directors and how they relate to the functions of the business the advantages of having a Strategic Board the roles of the key Board Committees 3.2 Management the roles and responsibilities of managers and how these can improve business results the key challenges facing managers in business the roles of managers to the three levels of management 3.3 Planning the importance of planning in the management of business the fundamental elements of business plans 3.4 Decision‐making the main types of decision‐making in business the decision making process 3.5 Management information the role of information management in organisations data and information the common information technologies used to support businesses 3.6 Knowledge management what knowledge management is and how it may be used to improve business performance 3.7 Leadership styles the differences between management and leadership the different leadership styles the advantages and disadvantages of each style in given situations the various types of models used in identifying effective leadership 3.8 Roles and responsibilities of non‐managerial staff the key roles and responsibilities of non‐managerial staff where the roles of non‐managerial staff fit into organisations Understand the human resource management functions within insurance organizations. Chapter 4 Human resource management 4.1 Scope of human resource management the link between human resources and business strategy the fundamental processes in human resources management DGI02‐Updated as at 11 May 2011 2
4.2 Employee‐employer relationship the importance of good relationships between employer and employee the importance of trust in managing the employee‐employer relationship 4.3 Motivation and staff morale what employee motivation is the implications of motivation on employee performance and satisfaction the theories relating to motivation: - Maslow’s Hierarchy of Needs Theory - Motivation‐Hygiene Theory - Expectancy Theory - The Motivation‐Performance‐Satisfaction Relationship the consequences of dissatisfaction 4.4 Employee involvement and participation the methods by which positive employee involvement and participation may be obtained 4.5 Group behaviours and effectiveness the primary factors that influence team behaviours and effectiveness 4.6 Recruitment and selection the recruitment and selection process 4.7 Performance review and appraisal the performance management process 4.8 Training and development the various types of learning the key areas that training needs to cover the steps involved in implementing a training and development programme the benefits and main methods of training and development 4.9 Legislation for the workplace the main requirements of the following workplace legislation: - Employment Act - Workplace Safety and Health Act - Work Injury Compensation Act Understand the main aspects of corporate law. Chapter 5 Corporate law 5.1 Statutory and regulatory framework for companies 5.2 Incorporation of companies the legal effects of the incorporation of a company the different types of companies a business organisation’s obligation to incorporate and the process involved in incorporation the concept of ‘corporate veil’ and the circumstances under which the corporate veil is lifted 5.3 Membership who is a member 5.4 The memorandum and articles of association the purposes and contents of a company’s memorandum and articles of association the provisions for amendments to the memorandum and articles of association 5.5 Statutory reporting requirements the various statutory reporting requirements for companies DGI02‐Updated as at 11 May 2011 3
Page 1: DGI02 Insurance Company Operations
Page 5 and 6: the main considerations in underwri
Page 7 and 8: the principles involved in construc

DGI02 Insurance Company Operations - Singapore College of ...

Create successful ePaper yourself

Delete template?

Save as template?