New Zealand - Inchcape Shipping Services

Inchcape
Shipping Services
ISS in New Zealand

Our Value Proposition
ISS-McKay has well-established offices at all major ports in New Zealand. We continue to develop our presence
by additonally ensuring that our staff or sub agents are well-positioned within the minor ports. We attend all
types of vessel calling at New Zealand ports. This experience, with its regional overlay, ensures that specialised
local service knowledge is provided at each port. We can fully engage with local stakeholders including
government, non-government organisations, border authorities, tourism structures (cruise), environmental and
port authorities. ISS-McKay is thus able to deliver agency, logistics and specialised services to the customer.
Key Features and Benefits
9 Our experienced team, including master mariners,
provide expertise in the daily handling of all types
of tonnage, related agency services and logistics.
This reassures the customer that he is dealing with
people who are familiar with his vessel type, cargo,
trade and the purpose of his port call.
9 In addition to agency services, we offer an in-house
Forestry service, trading as Port and Shipping
Services (PASS.). PASS specialises in preplanning,
stowage, stability calculations and lashing of logs.
This range of services offers owners/charterers with
both a total port call and superintendency package.
Experienced log loading personnel ensure that the
vessel uplifts the maximum cargo within the variables
arising at New Zealand ports pertaining to log weights/
volumes, draughts, stability and trim requirements.
The loading of deck cargoes, lashing and
preparations for the deepsea voyage are included
in log superintendency conducted by PASS.
9 Our Cruise service specialises in both turnaround
and transit calls at all New Zealand ports. ISS-McKay
has trained cruise staff placed in all offices. We are
the only company with representation in the New
Zealand fjords and ISS-McKay has government
permits for cruise vessels to call at eco-sensitive
locations, which can be assigned to our customers.
9 We are Offshore, Antarctic and Heavy Lift specialists.
Our services include mobilization and demobilization
logistics, warehouse to deck, customs and border
control, handling and care services for scientific
equipment. Our Lyttelton (Christchurch) office
represents numerous Antarctic Treaty Nations vessels.
9 We cultivate relations within the country’s shipping
industry and have excellent contacts, including
those with trusted service providers and local port
authorities. ISS-McKay is, in turn, aligned to provide
a comprehensive overlay for customers. This positions
ISS-McKay to be both authoritatively responsive
and adequately connected, ensuring that customers
are fully represented whilst in New Zealand.
9 As a major global company, we can offer security
and peace of mind to customers with business in
New Zealand and worldwide. We can demonstrate
financial robustness and integrity: we work to
well-defined QMS & HSSE procedures and we
have disaster recovery and business continuity
plans in place.
9 ISS New Zealand maintains exceptional levels of
service through the setting and monitoring of Key
Performance Indicators (KPIs). We provide
customers with detailed information – including
estimated response times to enquiries and
Disbursement Account (DA) turnaround times, as
well as client feedback – allowing them to make
informed decisions about their own operations.
9 The ISS New Zealand team works closely with its
colleagues worldwide, employing ISS Global
Network expertise where needed.
New Zealand’s Trading Partners
8.4%
10.1%
5.8%
Top Commodities
• Dairy products
• Meat
EXPORTS
Australia
23.1% US
Australia
18.1%
Australia
13.2%
China
52.6%
US Japan
Japan
China
China
Others
Others
• Wood and wood products
• Fish
• Machinery
9.5%
IMPORTS
8.3%
4.7% 4.4%4.3%
Top Commodities
• Machinery and equipment
• Vehicles and aircraft
• Petroleum
37.5%
• Electronics
• Textiles
• Plastics
Australia
US
China
US
Japan
Japan
Singapore
Singapore
Malaysia
Malaysia
Germany
Germany
Others
Cover photo courtesy of Ports of Auckland
Others

FAQ New Zealand
9 What is the Marsec/ISPS status in New Zealand
All the New Zealand ports have the Marsec 1 status since the
inception of ISPS.
9 Are New Zealand ports unionised
Only 12% of NZ’s workforce is unionised and both unionised and non-unionised people have a right to be employed,
allowing for more open competition at New Zealand ports. It is important to note that customers should
question the likes of charter and insurance clauses which state “excluding Australia and New Zealand” because
the New Zealand industrial and port competition landscape differs from that in Australia.
9 Are there any problems disposing of ballast water
As New Zealand is an isolated island and relatively free from introduced marine species, a strict protocol is in
place. The Government Quarantine office checks ballast water declarations 48 hrs prior to the vessels’ arrival
at the first entry port in New Zealand. The authorities then instruct the vessel as to their ability to exchange or
dispose of ballast water whilst in New Zealand ports or territorial waters.
9 Can crew exchanges be implemented in New Zealand
ISS-McKay specialises in crew changes, conducted in accordance with Global HSSE and SOP policies.
We will provide invitation letters for on-signers who are non-visa waiver country passport holders. This ensures
that the offshore New Zealand embassy will issue the crew member an entry visa. ISS-McKay then has a
regulatory responsibility to ensure the crew member is both immigrated and signed on aboard the vessel in a
New Zealand port. It is important to note that whenever possible, crew changes should be arranged to
coincide with port calls at Auckland, Wellington or Lyttelton (Christchurch), which have international airports.
If this is not possible, please contact us for advice on the best domestic transportation to the port required.
9 Can we bunker our vessels in New Zealand
Bunkering vessels are restricted to certain ports. For more information, please enquire through our website at
www.iss-mckay.co.nz and refer to the ISS port microsites
9 Are shore cranes available
Most discharging and loading operations are carried out with ship's gear, and mobile cranes are also
available. Container terminals use gantry or mobile container cranes. We can provide hire prices on request
and can negotiate competitive pricing for the customer.
9 Are spares/repairs and engineering services available
All large ports in New Zealand have reputable workshops and engineering companies available. ISS-McKay
can provide further advice, monitor the process and liaise between the parties as required. In-house clearance
of spares arriving from overseas is available, and we can ensure an efficient service. Please note, customers
must provide full details for Customs clearances.
9 Is port information freely available
We maintain updated information on all commercial ports operating in New Zealand. available upon request
through AKL@iss-mckay.co.nz or our ISS port microsites.
9 Is fresh water and wet/dry provisions easily available for supply
Fresh water can be supplied at most ports alongside the berth by hose. Both wet and dry provisions are
available at most ports. At least 48 hrs notice is required by ISS-McKay to ensure that the necessary quality
provisions are supplied.
9 Are OPL facilities available off New Zealand’s ports
Yes. In larger ports we have fully bonded storage facilities which are approved by Customs/Biosecurity outside
port areas. The other ports have facilities available off port, but may be subject to biosecurity regulations.
These facilities are either fully bonded secure storage premises or off port storage facilities.
Microsites
You will find a wealth of further information on our New Zealand port
microsites at www.iss-shipping.com/microsites.aspx
Whilst every effort has been made to ensure the accuracy of the information contained herein, Inchcape Shipping Services accepts no liability nor makes any
representations or warranties of any kind, express or implied, as to its completeness, accuracy, reliability or suitability. V1.1

A World of Local Expertise
160ºE 170ºE 180º
30ºS
Lord Howe I.
Curtis I.
(Aust.)
30ºS
Kermadec Is.
(N.Z.)
L’Esperance
Rock
North Cape
40ºS
T a s m a n
S e a
Milford Sound
C. Providence
Stewart I.
NEW
ZEALAND
Aoraki
(Mt. Cook)
3754
Westport
South Island
Southern Alps
Invercargill
Bay of
Plenty
East Cape
Hamilton
New Plymouth
Gisborne
Wanganui 2797 NAPIER
Palmerston North
AUCKLAND
TAURANGA
NELSON
Timaru
Cook Strait
DUNEDIN
WHANGAREI
WELLINGTON
CHRISTCHURCH
North Island
Bounty Is.
(N.Z.)
Chatham Is.
(N.Z.)
40ºS
50ºS
ISS offices
Auckland Is.
(N.Z.)
160ºE 170ºE
© Oxford Cartographers 96967 E&OE/jp
180º
www.iss-shipping.com
Antipodes Is.
(N.Z.)
50ºS
Auckland
The Shipping Exchange,
2 Akaroa Street, Parnell,
Auckland 1052
Postal Address: PO Box 1372, Auckland 1140
Phone: +64 9 3094266 Fax: +64 9 3092930
Email: auckland@iss-mckay.co.nz
Christchurch
Level 1, Maritime House,
25 Oxford Street, Lyttelton 8082
Postal Address: PO Box 222, Lyttelton 8841
Phone: +64 3 3287734 Fax: +64 3 3287738
Email: christchurch@iss-mckay.co.nz
Dunedin (Port Chalmers)
1st Flr, Trevian House,
60-66 Tennyson St, Dunedin 9016
Postal Address: PO Box 706, Dunedin 9054
Phone: +64 3 4771201 Fax: +64 3 4771226
Email: dunedin@iss-mckay.co.nz
Mount Maunganui/PASS (Tauranga)
ISS-McKay Ltd, Suite 10, Nikau House,
Nikau Crescent, Mt Maunganui 3116
Postal Address: PO Box 4095,
Mt Maunganui 3149
Phone: +64 7 5742154 Fax: +64 7 5757101
Email: tauranga@iss-mckay.co.nz
Napier
ISS-McKay Ltd, 1st Flr, NZWTA Building,
cnr Lever & Bridge Streets, Napier 4110
Postal Address: PO Box 56, Napier 4140
Phone: +64 6 8352155 Fax: +64 6 8344511
Email: nap@iss-mckay.co.nz
Nelson
ISS-McKay Ltd, Cnr Wildman Avenue
& Hay Street, Nelson 7010
Postal Address: PO Box 1537, Nelson 7010
Phone: +64 3 5467121 Fax: +64 3 5468121
Email: nelson@iss-mckay.co.nz
Wellington
ISS-McKay Ltd, Level 7, Fulbright House
120 Featherston Street, Wellington 6011
Postal Address: PO Box 921, Wellington 6140
Phone: +64 4 4983750 Fax: +64 4 4995250
Email: wellington@iss-mckay.co.nz
Whangarei (Marsden Point)
ISS-McKay Ltd, Unit B2, North Port Building,
Ralph Trimmer Dr, Marsden Point,
PO Box 48, Whangarei 0151
Postal Address: PO Box 48, Ruakaka, Whangarei 0140
Phone: +64 9 4328050 Fax: +64 9 4328190
Email: whangarei@iss-mckay.co.nz