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Defining and Assessing Safety Culture in High Reliability Systems

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Cheyne, A., Cox, S., Oliver, A., & Tomas, J. M. (1998). Model<strong>in</strong>g safety climate <strong>in</strong> the<br />

prediction of levels of safety activity. Work & Stress, 12(3), 255-271.<br />

Structural Equation Model (SEM) techniques were used to exam<strong>in</strong>e the architecture of the<br />

relationships between components of organizational safety climate, <strong>in</strong>clud<strong>in</strong>g employee attitudes<br />

to safety issues <strong>and</strong> perceptions of the work environment, <strong>and</strong> related to self-reported levels of<br />

safety activity. A survey that consisted of demographic <strong>in</strong>formation, physical work environment,<br />

hazards checklist, attitudes to safety (<strong>in</strong>clud<strong>in</strong>g safety management, communication, <strong>in</strong>dividual<br />

responsibility, safety st<strong>and</strong>ards <strong>and</strong> goals, <strong>and</strong> personal <strong>in</strong>volvement), <strong>and</strong> safety activities was<br />

used to collect data.<br />

The data showed that a common structure, or architecture, of attitudes to safety issues <strong>and</strong><br />

perceptions of the work environment could be constructed to expla<strong>in</strong> the levels of safety activity.<br />

This suggests that a pivotal role is played on one h<strong>and</strong>, by the strength of employees’ attitudes<br />

with regard to safety management, through both direct <strong>and</strong> <strong>in</strong>direct paths, <strong>and</strong>, on the other h<strong>and</strong>,<br />

by their views on <strong>in</strong>dividual levels of responsibility. This model highlights safety management as<br />

the most appropriate area to start any improvement program.<br />

MANOVA & one-way ANOVAs were used to exam<strong>in</strong>e the differences between plants/sites. The<br />

results showed that employees differed <strong>in</strong> their attitudes to safety issues, such as the management<br />

of safety <strong>and</strong> communication, <strong>and</strong> <strong>in</strong> their perceptions of workplace hazards. It is <strong>in</strong>tended that<br />

this model be further utilized with<strong>in</strong> the organization under study as a basis for monitor<strong>in</strong>g safety<br />

performance <strong>and</strong> planned improvements <strong>in</strong> safety.<br />

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