English Table Tennis Association Facilities Guidance Note 2010-2013

To measure ‘satisfaction’, survey respondents
(participant/club member/talent pool) scored a series
of questions within ten domains. Facilities and playing
environment is one such domain.
Relative importance of and satisfaction
with table tennis facilities and playing
environment (SQSE July 2009)
Scoring 1-10 (1 = low) Importance Satisfaction
General participants 7.8 7.6
Affiliated club members 8.2 7.4
Talent pool 8 7.1
The SQSE survey showed the attributes that have the
highest impact on overall satisfaction for Table Tennis
players are:
• The quality of equipment = tables, nets, surrounds
• The quality of the surfaces = floor
• The quality of lighting = lights
• The heating and ventilation = don’t like cold venues!
• The quality of the non-sport facilities = social,
changing, catering, parking
The availability of high quality child care facilities has a
medium impact on overall satisfaction.
Ease of participation
The SQSE survey showed the attributes that have the
highest impact on overall satisfaction for Table Tennis
players are:
• Being able to take part without being interrupted or
disturbed by members of the public
• Being able to take part at places that were not
overcrowded
• Time it took me to get to the places where I play
• Being able to participate/compete at a time that
was convenient to me
• The ease with which I could balance my sporting,
work, family or education commitments
• The ease of making a booking when I participated
• The commitment and punctuality of other people
within Table Tennis
These findings indicate that investment in facilities
for table tennis can make a big difference to overall
satisfaction of Table Tennis players.
In addition, the provision of more facilities for Table
Tennis will create additional sustainable, playing
opportunities that will contribute to the Grow, Sustain
and Excel outcomes.
These findings indicate that investment in
refurbishment/improvement grants for lighting,
flooring, heating and ancillary facilities will make a big
difference to overall satisfaction of Table Tennis players.
Joanna Parker, England international
3.4 Achieving the Grow, Sustain &
Excel outcomes - Table Tennis
facility case studies
Ellenborough Table Tennis Club -
view from social area into playing hall
The following case studies are provided as model
examples of how clubs have successfully developed their
facilities and the impact that this has had on provision.
They aim to help potential schemes make the case for
projects by demonstrating the impact projects of all
scales have had on delivering increased participation.
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