Technical requirements - Information Technology Services

scheduled as needed)
6
d
6
e
SHAWN TO WORDSMITH
Privileged Access (Application,
Database, and System
Administrators)
1. Will adhere to service provider
guidelines
2. Will use secure access
methods (SSH, VPN, or other
approved method)
3. Will include account and
access information within
quarterly report to data
stewards (see 2e, above)
LISA TO WORDSMITH remaining of
6 with Eric Keisler
Where Hosted Who supports the
hosting What hosting functions are
included
Use Case: If System will be housed
in the ITS Data Center or another
ITS­supported facility, consider the
following ­
○ ITS Administrators will
manage the systems
(application, database,
hardware and
operating system)
○ Includes monitoring of
system health, and
alert when
performance targets
degrade
■ Confirm if
non­ITS
service
provider will
receive alerts