Scope Volume 16, #3 February 4, 2011.pdf - Mission Hospital ...

M I S S I O N H O S P I T A L 

February 4, 2011 

In This Issue: 

Flu Season Gears Up 2 

Construction Update 3 

MAHEC Classes 4 

DAISY Award for Nurses 5 

Sr. Carmen Cruz Retires 6 

Holistic Staff Retreats 9 

Cancer Center Campaign 10 

Kaleidoscope 12 

Volume 16 #3 

Mission’s Resolutions: Provide a 

Quality Patient Experience, Reduce Cost, 

and Create a Culture of Innovation 

It’s the start of a new year and time 

for New Year’s resolutions. Around 

Mission, there are plenty of them being 

made – enrolling in the new corporate 

wellness program, improving quality and 

patient safety, eliminating waste and providing 

patients with an outstanding 

patient experience. 

These resolutions take on added 

importance, given several factors that 

have affected the system’s financial performance 

in the first quarter of the 2011 

fiscal year (October-December): 

1. a further shift of Mission’s 

payor mix toward Medicare, Medicaid 

and self-pay. 

2. several highly atypical patients who 

consumed millions of dollars in 

resources without an ability to pay. 

3. the snowy weather, which resulted in 

both lower patient volumes and 

higher expenses. On one day alone, 

40 surgeries were canceled. 

4. a shift in patient mix to more medical 

rather than surgical patients. 

Collectively these factors resulted in 

Mission being behind budget for the first 

three months of the year. 

“I have asked leadership (both physician 

and administrative) to look to find 

ways to ‘get back on track,’ including an 

enhanced focus on our BIG(GER) Aim: 

getting each patient to the desired outcome, 

without harm, without waste and 

with an exceptional experience,” said Ron 

Paulus, Mission’s president and CEO. 

“Mission’s payor mix has the highest 

percentage of Medicare and Medicaid of 

any major health system in the state – 15% 

or more greater than other tertiary centers 

like UNC, Duke, and Carolinas 

Medical Center,” said Charles Ayscue, 

chief financial officer. “That means we get 

paid less than what it costs us to provide 

care for nearly 72% of all of our patients.” 

“It may not be ‘fair’ but it is the system 

we have,” Dr. Paulus said. “This is a 

problem that has been brewing for several 

years, but only now has reached a critical 

threshold. We can’t change our demographics, 

so we must find a way for 

Mission to thrive in our current economic 

and political environment.” 

Why so much focus on the budget so 

early in the fiscal year According to 

Ayscue, “The budget is like a roadmap. 

Only by following it all year long, are we 

able to make the margin necessary to reinvest 

in Mission through salary increases 

and equipment, as well as the community 

through our support of so many local and 

regional not-for-profit organizations and 

our relationship with UNC’s School of 

Medicine and School of Pharmacy.” 

Absent from the list is new construction. 

“While we are looking for ways to 

trim waste, we have to redouble our 

efforts to provide better care. Updating 

our facilities is a big part of that commitment 

to our patients. Buildings like our 

cancer center are paid for by selling 

bonds, not from operations,” Ayscue said. 

“But our operations have to be strong 

in order for us to earn the excellent bond 

rating Mission has maintained, which 

then allows us to borrow money at very 

favorable rates. It’s all connected.” 

“As a physician, I know that there is a 

lot of waste in the way America’s health 

system works,” Dr. Paulus said. 

“Eliminating waste takes many forms, 

from reducing complications and medical 

errors to having the right supplies available 

for nursing, to matching our actual 

staffing to our actual patient volumes. To 

be successful in the coming years, we have 

to focus on all of these things and more.” 

In addition to programmatic clinical 

changes, support departments are carefully 

examining their expenses with a focus 

on supporting high quality care, growing 

of new clinical programs and eliminating 

waste. 

“Because we are affected so significantly 

by forces beyond our control, we 

need to control what we can,” Dr. Paulus 

said. “For Mission this means creating a 

culture of innovation – not being afraid to 

try something new, admitting our mistakes, 

learning from them, and moving 

on. It’s our only path to success, and it’s 

what our patients and community expect 

of us, clinically, ethically and financially.”

The Flu: Limiting Visitation, Protecting 

Yourself and Others 

Mission asking for limited visitation 

Rates of influenza-like illness have 

risen enough statewide and locally that 

Mission is asking people not to visit people 

in the hospital unless they are the next 

of kin or their closest friend. Visitors are 

also being asked not to bring teenagers 

and children to the hospital. The request 

also applies to pastors visiting members of 

their faith community, except in end-oflife 

and critical situations. The limitation 

will be continued as long as is necessary. 

Data posted by the Centers for 

Disease Control in Atlanta indicates that 

the month of February generally leads the 

way in yearly flu activity. 

And as long as the cold weather continues 

and folks are confined to the 

indoors, flu will continue to be passed 

along. Yes, flu has been called the “gift 

that keeps on giving,” because it’s so easy 

to give and receive! We can expect a spike 

in the number of patients with respiratory 

infections as well as patients testing positive 

for Influenza A or B. 

PROTECTING YOUR PATIENTS 

• Review the Contact and Droplet 

Precautions section of the Infection 

Control MOD page, found by clicking on 

the green banner at the top of the MOD 

home page. 

Mission’s Restrictions On 

Communication and Visitation policy 

200.096 states that we will begin limiting 

visitors when the NC activity rate reaches 

2% of visits to providers with influenzalike 

illness. As of Thursday, January 27, 

Mission had seen more than 50 confirmed 

cases of influenza (both A and B). Across 

the state providers are also seeing 2009 A 

(H1N1) followed by Influenza B and then 

A/H3. Numbers typically peak in 

Protecting Yourself and 

Others From Flu 

Is it Cold or Flu 

• When an order is entered for either a 

viral respiratory panel or an influenza 

screen, the patient is to be put on Droplet 

and Contact isolation. 

• If the patient is transported anywhere 

during this time, he or she should be 

masked if a mask can be tolerated. 

• Once the test results are back, adjust the 

isolation to the respiratory virus isolated. 

• Influenza is Droplet only. The others are 

Droplet and Contact. 

• Offer masks or respiratory etiquette 

bags to patients who are coughing or have 

other symptoms of respiratory infection. 

• Wash your hands before and after each 

patient. 

• Stay at home if you’re sick. 

COMMON SYMPTOMS COLD FLU 

Fatigue No Yes 

Fever No (100ºF - 104ºF) 

Muscle ache No Yes 

Joint Pain No Yes 

Loss of appetite No Yes 

Headache No Yes 

Cough Yes Yes 

Stuffy nose Yes No 

Diarrhea/Vomiting No No 

February. People who do come to the 

hospital are urged to wash their hands 

before and after visiting. 

The policy also says that when NC 

statewide levels reach 6% we will begin to 

mandate and enforce the limited visitation 

guidelines. As of Thursday, January 27, 

we were at 4.33% statewide. 

PROTECTING YOURSELF AND 

YOUR FAMILY. 

• Since the flu is most commonly spread 

by touching contaminated surfaces, you 

want to make sure that you wash your 

hands with soap and warm water or use an 

alcohol-based hand sanitizer. Avoid touching 

your eyes or nose, the “T-Zone,” and 

avoid crowds if possible. 

• Practice and demonstrate good “cough 

etiquette.” Cough into your sleeve. If you 

must use a tissue, use it once and throw it 

away. 

• Practice other good health habits such as 

getting plenty of sleep, getting exercise, 

managing your stress, drinking plenty of 

fluids, and eating nutritious food. 

Remember, vaccination, cough etiquette, 

hand washing and practicing other 

good health habits help reduce the effects 

of Influenza and other circulating viruses. 

Keep yourself well! 

2 • Scope • February 4, 2011

Winter Slows Progress on Hospital Drive 

Here’s a rare view – an aerial photo of Mission construction covered in snow.And Mother Nature has impacted progress on Hospital Drive. 

Virtually no work has been done since mid-December and will continue to be very slow until March. On the sunny side, the AT&T relocation is 

complete. and we are still on track for completion in April.The renovation of the St. Joseph entrance is scheduled to begin around the first of March 

and completed by June. 

The Cancer Center construction project has reached the 50% completed stage. Since the building is dried-in, there is plenty workmen can do inside. 

HVAC startup is underway, permanent utilities are in place, gypsum wall board is in place on the lower level and first floor, and elevator installation 

is underway. On the outside, the parking deck pre-cast concrete structure erection is 75% complete.The remaining glass and brick installation will 

be completed as weather allows, and the exterior metal panels are in fabrication with installation scheduled for February. Expect the tower crane to 

be removed in a few weeks. 

Gift Cards for Café 509 and Café 428 

make great gifts for co-workers. 

They’re now available in amounts of $6, $10, 

$20, $25, or $50. 

Ask your cashier about purchasing a gift card. 

Mission Hospital Financial Dashboard Actual Budget Variance to Budget 

Total discharges 9,973 9,903 70 

Total Patient Days 48,765 48,373 392 

Length of Stay 4.9 4.9 (0.0) 

Bad Debt/Charity Care (% of gross revenue) 6.3% 6.1% (0.2%) 

Health Care Expense (in thousands) 9,843 9,506 (337) 

Total Net Operating Revenue (in thousands) 210,037 211,399 (1,362) 

Total Operating Expenses (in thousands) 202,480 201,770 710 

Operating Margin (in thousands) 7,557 9,629 (2,072) 

Scope • February 4, 2011 • 3

MAHEC Classes in 

March & April 

MERIT in 

Motion! 

The following programs will 

be offered by MAHEC during 

March and April. For more 

detailed information such as 

credit, description, and fees, 

please visit www.mahec.net or 

call (828) 257-4475. 

BCLS/ACLS Courses 

Basic Life Support (BLS) 

Healthcare Provider Course 

March 14, 8:30 am - 12:45 pm 

Advanced Cardiovascular Life 

Support (ACLS) 

March 30 - 31, 8:30 am - 4 pm 

Healthcare Reform and Quality 

Assessment:The National 

Landscape and State Response 

March 17 - 18, 9 am - 4:30 pm 

Talk Change: Advanced 

Motivational Interviewing Skill 

Building Series 

April 21, 9 am - 12:15 pm 

Honorable Mention 

Angela Penland 

Medical 

Cardiology 

Beth Carlson Clinical Support & Devel. 

Doris Meadows 

IP Care Mgmt. 

Gina Moore Critical Care Service 

Jennifer Ward 

MSICU (CNTH) 

John Tiffany 

Staffing Pool 

Makeca Gilliland 

Social Work 

Marilyn Morris 

Staffing Pool 

Paul Chandler 

Traffic Control 

Basic Life Support (BLS) 

Healthcare Provider Course 

April 19, 8:30 am - 12:45 pm 

Allied Health Education 

Prescription Medication Abuse: 

Skills for Prevention and 

Intervention for Health Care 

Providers 

March 3 - 4, times vary 

Orthopedic Manual Physical 

Therapy for the Cervical and 

Thoracic Spine 

March 5 - 6, 8:30 am - 5 pm 

Evaluation and Treatment of 

Torticollis and Plagiocephaly with 

a Focus on the Use of Myofascial 

Release 

March 11, 9 am - 5 pm 

Fundamentals of Upper and 

Lower Extremity (Peripheral) 

Joint Mobilization for Physical 

Therapist Assistants 


APTA Clinical Instructor 

Education & Credentialing 

Program 

April 1 - 2, 8:15 am - 5 pm 

Introduction to Wrist & Hand 

Splinting 

April 9, 8:30 am - 4:45 pm 

The 7th Annual Two Worlds 

Unite Symposium:The Essential 

Role of Integrated Care in 

Healthcare Reform 

March 19, 9 am - 4:40 am 

How to Facilitate Patient- 

Centered Medical Home 

Recognition: A Hands-on 

Approach and Analysis Through 

NCQA’s Eyes 

April 7 - 8, times vary 

Mental Health Education 




Providers 


Psychological Testing for 

Children: A Guide for Non- 

Psychologists 

March 3, 9 am - 4:45 pm 

Diagnosing and Treatment of 

Child and Adolescent Behavior 


IFS Level 2 Training Weekend 4 

March 18 - 20, 9:30 am - 2 pm 

Unplugged: Exploring Video 

Game, Internet, and Social 

Networking Addictions 

March 18, 1 pm - 5:15 pm 

Yoga for Positive Mental Health - 

Improving Depression and 

Reducing Anxiety 

April 26, 9 am - 5 pm 

Cognitive Behavioral 

Interventions 101: Helping 

Clients Change Behavior 

April 29, 9 am - 4:45 pm 

Nursing Education 

Basic Peripheral IV Therapy for 

RNs and LPNs 

March 2, 9 am - 4:15 pm 




Providers 


Returning to Professional 

Nursing Practice 

March 7, 10 am - 2:15 pm 





March 19, 9 am - 4:40 am 

The CCRN Review Course 

March 23 - 24, 9 am - 4 pm 

The PCCN Review Course 

March 24 - 25, 9 am - 4:15 pm 

Russell Gibson MSICU (CNTH) 

Sheila Matthews Registration - 

Bed Control 

Stephen Calloway 

Grounds 

Terrence Smith Respiratory Services 

Terry Fields 

Heart Path 

Tiffany Lane Emergency Department 

Yelena Botezat Environmental Services 

Remembering 

Terry Calliero 

Teresa Calleiro, 

patient registration 

representative at the 

Asheville Surgery 

Center, passed away 

January 8 after a long 

illness. 

Dental Education 

Minimal Oral Sedation Update 

March 4, 8:45 am - 4 pm 

Practical OSHA Compliance in 

Dentistry 

March 18, 8:45 am - Noon 

HIPAA- What’s New for 2011 & 

How You Can Avoid Complaints 

in the Dental Setting 

March 18, 1 - 3:15 pm 

The Beginner’s Guide to 

Temporomandibular Disorders 

April 8, 8:45 am - 1 pm 

Healthcare Leadership & 

Management 

Suddenly Supervising 

March 7 - 8, 9 am - 4 pm 

How to Lead Others 


Continuing Medical Education 




Providers 






March 19, 9 am - 4:40 am 

Talk Change: Advanced 

Motivational Interviewing Skill 

Building Series 

March 24, 9 am - 12:15 pm 

IFS Level 1 Training: Weekend 1 

March 25 - 27, 9:30 am - 2 pm 

Yoga Fundamentals and 

Application in Counseling 


Pediatric Psychopharmacology: A 

Clinical Update of What Makes 

Sense and What Doesn’t 

April 6, 9 am - 12:15 pm 

Cognitive-Behavioral Therapy: 

Evidence-Based Treatment of 

Mood and Anxiety Disorders 


Hypnosis for Clinical Practice 


Pharmacology Made Insanely 

Easy 


Returning to Professional 

Nursing Practice 

April 4, 10 am - 2:15 pm 

How to Facilitate Patient- 

Centered Medical Home 

Recognition: A Hands-on 

Approach and Analysis Through 

NCQA’s Eyes 

April 7 - 8, times vary 

Buncombe County Childbirth 

Classes 

April 11, 6:30 pm - 8:30 pm 

She was a 13-year employee of 

Mission, beginning with ED registration. 

“Terry was a well-liked member of our 

team and had a unique sense of humor,” 

remarked one co-worker. “Everyone knew 

about her strong love of family. Terry frequently 

used her bilingual skills to help 

our Spanish-speaking patients and visitors 

feel comfortable. 

“Terry would give you a direct and 

honest answer to what she personally 

believed to be the truth. I really appreciate 

that strength in a person and thereby 

felt comfortable asking her opinion on a 

variety of topics.” 


The DAISY Award 

Honoring the compassion and care of Mission’s nurses 

Mission Hospital will soon join more 

than 660 healthcare organizations in the 

US and beyond to recognize and honor 

extraordinary nurses each month with the 

national DAISY Award. 

The DAISY Award is presented in 

collaboration with The American 

Organization of Nurse Executives 

(AONE) as part of the DAISY 

Foundation’s program to recognize nursing 

excellence. Additionally, the American 

Nurse Credentialing Center (ANCC), 

which administers the Magnet ® 

Recognition Program, supports the 

DAISY Award. 

The DAISY (Diseases Attacking the 

Immune SYstem) Award, was established 

in 2000 by the Barnes family in memory 

of Patrick Barnes, who died at the young 

age of 33 from complications of Idiopathic 

Thrombocytopenic Purpura (ITP). 

Touched by the extraordinary care, clinical 

skills, and compassion demonstrated 

by the nurses during Patrick’s illness, the 

Barnes family made it their mission to 

recognize exceptional nurses around the 

country and to provide grants to fund 

Nursing Research and Evidence-Based 

Practice projects. 

“DAISY Award honorees personify 

Mission Hospital’s remarkable 

patient experience by consistently 

demonstrating excellence 

through their 

clinical expertise and 

extraordinary compassionate 

care,” said 

Tina Barnes, MSN, 

RN, Mission’s manager 

of Professional 

Nursing Practice. “We 

look forward to implementing 

the DAISY 

Award program in the coming months 

to recognize and celebrate Mission 

nurses.” 

Each month, Mission’s Nursing 

Retention and Recognition Council will 

select two nurses to honor with the 

DAISY Award. Recipients will be selected 

Each nurse who 

receives the DAISY 

Award will be presented 

with a stone 

sculpture, called A 

Healer’s Touch. This 

beautiful work of art 

is hand-carved by the 

artists of the Shona 

Tribe of Africa and 

symbolizes the 

extraordinary care 

given by that nurse. 

by a nomination process. Patients, visitors, 

nurses, physicians, and employees 

may nominate a deserving nurse. 

An electronic nomination form will 

be available on the both the hospital 

website and on MOD. Paper nomination 

forms will be available in one of the main 

lobbies of the hospital to include the 

Memorial Campus, St. Joseph Campus, J- 

Building, Owen Heart Center, Reuter 

Outpatient Center, and the Asheville 

Surgery Center. Nominations received by 

the first Tuesday of the month will be 

considered for the following month’s 

DAISY Award. 

Recipients will be recognized at a 

presentation involving the 

Nursing Leadership, the 

nurse’s colleagues, 

physicians, patients, 

and visitors. The 

recipient will receive 

a framed certificate 

of appreciation, a 

DAISY Award lapel 

pin, and a beautiful 

and meaningful stone 

sculpture called A 

Healer’s Touch, handcarved 

by the artists of the 

Shona Tribe of Africa. 

Cinnabon ® cinnamon rolls are also 

part of the recognition celebration. While 

Patrick Barnes was in the hospital, he 

asked his family to bring enough of the 

sweet treats for all the nurses in his unit. 

With the help of Cinnabon’s ® parent 

company, FOCUS Brands, the DAISY 

Foundation carries on this tradition by 

serving Cinnabon ® cinnamon rolls to all 

the nurses in the Award recipient’s unit in 

thanks for everything they do for their 

patients and families. The Barnes Family 

asks that whenever and wherever nurses 

Tina Barnes, MSN, RN, Manager of Professional 

Nursing Practice (left) talked with Tena Barnes 

Carraher,Vice President and Co-Founder of 

the DAISY Foundation, at the Magnet ® 

Conference in Phoenix last October about 

Mission Hospital’s plans to participate in the 

DAISY Award recognition for extraordinary 

nurses. 

smell that wonderful cinnamon aroma, 

they stop for a moment and remember 

how special they are for being a nurse. 

Watch for future communications 

regarding the implementation date of the 

DAISY Award. Questions Contact Tina 

Barnes, MSN, RN, Nursing Practice, 

Education, and Research, at 

tina.barnes@msj.org or 213-1496. 

– Reference: DAISY Foundation. (2011). 

Retrieved from 

http://www.daisyfoundation.org 


End of an Era as Sr. Carmen Cruz Retires 

From Pastoral Care at Mission 

Since the beginnings of St. Joseph’s as 

a sanitarium in 1900, the Sisters of Mercy 

have been present at St. Joseph’s and later 

Mission Hospital, providing bedside care 

and comfort. 

The retirement of Sr. Carmen Cruz 

from Pastoral Care at Mission marks the 

end of an era in Asheville. She is the last 

to serve patients and their families in 

Pastoral Care. 

Sr. Carmen’s ministry actually began 

in 1952 when she entered the Sisters of 

Mercy of Belmont in her native Guam. 

She graduated with a bachelor’s degree in 

early childhood education from Sacred 

Heart College and for 28 years taught 

grade school in both Guam and around 

the United States in parish schools, serving 

six of those years as an assistant principal. 

For six years she also served as a 

youth director in a couple of parishes. 

Sister Carmen joined the Pastoral 

Care Department at St. Joseph’s Hospital 

in 1984. She is board certified in the 

National Association of Catholic 

Chaplains and has served for four years as 

Director of Region IV, the National 

Association of Catholic Chaplains, with a 

membership of 308 chaplains in seven 

states and Puerto Rico. During this time 

she also completed a master’s degree in 

applied Spirituality from the University of 

San Francisco and at USC Berkeley. She 

received her Clinical Pastoral Education 

certification from Mercy Fitzgerald 

Medical Center and Misericordia 

Hospital in Darby, PA. Last year, she was 

awarded “Whos Who” in Cambridge 

Who’s Who. 

For six years she worked primarily 

with St. Joseph’s Hospital’s AIDS patients 

along with several other assignments. 

So many have been touched by Sr. 

Carmen’s ministry that it would be impossible 

to quote them all here. 

in her second term on the board of directors 

of the Irene Wortham Center for 

developmentally challenged children and 

adults. 

In 2012, she will celebrate her 60th 

year as a Sister of Mercy at her Jubilee celebration 

at the Motherhouse in Belmont, 

but she isn’t slowing down much. 

“My Dad was a patient in 

the Heart Center on the 

Memorial Campus for 156 

days 11 years ago. As you can 

imagine, his spirits got down 

after being there such a long 

time,” says Linda Anderson, 

director of Mission’s Adult 

Medical Surgical Units. “Sr. 

Carmen was our chaplain on 

7N General Surgery on the 

St. Joseph Campus at the time 

and she made a point to visit 

Daddy several times a week 

and pray with him even 

though she wasn’t assigned to In 2010, Sr. Carmen received thanks from Asheville Police 

Chief William Hogan for 19 years as a police chaplain. 

that area. He often remarked 

Sr. Carmen is the first female chaplain in Asheville law 

on her kindness and humor 

enforcement. 

and how she lifted his spirits. 

She did not have to go over to Memorial Sr. Carmen says her future plans are to 

Campus and minister to stay in Asheville and continue to work in 

my father but she did it the community, particularly with the 

because she cared about Asheville Police Department and the 

me and knew how important 

he was to me. That’s more exciting opportunities to serve. 

Irene Wortham Center and wait for some 

the kind of lady she is.” 

“I don’t see this as a retirement, just a 

In addition to her ministry 

to patients and their one can retire from doing God’s work. It’s 

change of course,” says Sr. Carmen. “No 

families, both on the St. a lifetime commitment. 

Joseph and Mission 

Campuses, Sr. Carmen is 

“My 26 years as a hospital chaplain 

the first female chaplain in have been rewarding and enjoyable,” says 

law enforcement in Asheville, She and two Sr. Carmen. “I thank God for this opportunity 

to spend time with the staff, physi- 

other ministers started the Chaplaincy 

Department at the Buncombe County cians, patients, and their families.” 

Sheriff ’s Office. In 2011, she will celebrate 

her 20th year as a chaplain with the 

“In the 25 years that we have worked 

Asheville Police Department. 

together, I have known Sr. Carmen to take 

her ministry seriously and that she truly 

She is a former board member of cares about the patients she has worked 

Catholic Social Services in Asheville, and with and especially about the staff at the 


Ideas for 

Winter 

Workouts 

Brrrrr! If just the thought of getting 

outside to exercise makes you dive under 

the covers, instead choose one of the 

many indoor workout options. Below are 

just a few of many choices. 

Mission honored Sr. Carmen (shown right) with a reception on January 21.The line to greet her 

was long as current and past staffers waited patiently to wish her well after 26 years as a chaplain, 

first at St. Joseph’s Hospital and later on both campuses. One of many to express contratulations 

was Mission’s Ethics Coordinator Mary Caldwell. 

St. Joseph Campus where her ministry has 

been centered,” says Chaplain David 

Nard. “She is a woman of prayer. She goes 

out of her way to attend funerals and special 

life events that staff let her know 

about. 

“She has also enjoyed her social life 

and over the years has loved to go dancing 

and celebrate almost any occasion. She 

could remember names of people and 

their families better than anyone I know. 

And she always asks about your family 

members. 

“Sr. Carmen is an institution in herself 

and she will be greatly missed here at the 

hospital.” 

In her letter of resignation, Sr. 

Carmen referred to Ecclesiastes 3:1: 

“There is an appointed time for everything 

and a time for every affair under the 

heavens. For me, this time is now.” 

In celebration of the new chapter and 

at her request, Chaplain Services coordinated 

a special service in St. Joseph’s 

Chapel. Following the service she was 

honored at a reception held on the 

St. Joseph Campus. 

“I’m so appreciative of the many people 

who have worked to make the reception 

and my transition a success,” said 

Sr. Carmen. “I especially want to thank all 

the many staff members who dropped by 

the reception to wish me well. 

• Walk at an indoor location, like a mall 

or a gym. If you need extra motivation to 

get yourself to the mall, join a walking 

group. This will help you stay accountable 

to someone other than yourself. 

• Join a health club. This will allow you a 

large variety of physical activities to 

choose from every week. 

• Create a home gym. This doesn’t have 

to be expensive. You can easily set up a 

great workout routine with just a set of 

dumbbells, an exercise ball, and a jump 

rope. Libaries lend workout videos at no 

cost and you can try out a new one each 

time. 

• If you have stairs where you live or 

work, spend as little as 20 minutes at a 

time climbing up and down the stairs for a 

very intense and efficient workout. 

• Find a local indoor pool you can use. 

Try swimming, water aerobics, or even 

just walking or running laps in the water. 

• Check out Mission’s new wellness program, 

where you can earn points for fitness 

activities that turn into dollars in 

your pocket. Search “Employee Wellness” 

in the MOD search engine. 

Through the years, Sr. Carmen has been very 

active with the March of Dimes WalkAmerica, 

raising the most money as an individual at St. 

Joseph’s Hospital. 

“I also want to thank Mission’s 

Chaplains, in particular Director Beth 

Darling, who also served as official photographer 

at the reception; Ann Thomas, 

Chaplain Services coordinator; Velinda 

Fisher, executive assistant to Dr. Ron 

Paulus; Teresa McCarthy of Human 

Resources; St. Eugene’s Music Director 

Carole Marrs; and St. Eugene’s pianist, 

Nora Vitro.” 

By staying fit during winter you’ll be 

able to avoid gaining weight, have a head 

start on swimsuit season, and avoid losing 

strength and stamina caused from inactivity. 

Just as tulips need winter nourishment 

from the Earth to bloom in spring, 

humans need to continue to nourish their 

bodies during winter so they too can blossum 

when warm weather returns. 


The Payroll Tax Cut 

An opportunity to pad your pocket and your retirement 

The new tax law signed in December 

offered something for almost everyone. 

One key benefit was the so-called payroll 

tax holiday. This year, most of you will see 

2% more in your paychecks thanks to a 

temporary cut in the federal FICA (Social 

Security and Medicare) tax on earnings up 

to $106,800. 

The tax cut was intended to give 

Americans more money to spend and thus 

help stimulate the nation’s slowly growing 

economy. But before you unwrap your gift 

from Uncle Sam, think about what’s best 

for your household’s economy. 

shifting your tax savings into retirement 

savings, you could be fixing a potential 

hole in your own safety net. 

To enroll or increase your contribution 

rate, sign in to your account at 

www.divinvest.com, and click on 

Deferrals/Payroll Deduction in the 

Transactions menu. You can also call 

800-755-5801 or meet with your local 

representatives from Diversified 

Investment Advisors: 

On the Memorial Campus, call 

Doug Bazley at 828-213-0680. 

How much you save is the most 

important factor in building a retirement 

fund that’s likely to last as long as you do. 

Here’s a quick look at why contributing 

that extra 2% toward retirement might be 

the best choice for you: 

First, the tax cut offers a rare opportunity 

to increase your retirement savings 

without forking over a dime. In fact, by 

bumping up your pre-tax plan contribution 

rate by 2% this year, you’ll still see a 

bigger paycheck along with a larger 

account balance. If you’re not yet contributing 

to the retirement plan, you 

might even be eligible to receive a matching 

contribution from the hospital, effectively 

doubling your contribution…all 

without reducing your take-home pay. 

Next, consider the state of Social 

Security itself. As with the extension of 

the Bush-era income tax cuts, some 

observers think Congress will end up 

extending the FICA tax break into 2012 

or beyond. Trouble is, the less money that 

goes into the system today, the sooner 

federal benefits – your Social Security payments 

– could fall short tomorrow. So, by 

On the St. Joseph Campus, call 

Megan Campbell at 828-213-3520. 

Off Campus, call Charles Thompson at 

828-707-2100. 

This information is general in nature 

and should not be considered as investment 

advice. Everyone’s situation is 

unique, and you should consider your risk 

tolerance, personal circumstances and 

complete financial situation. 

Just in Time for Valentine’s Day! 

Mike’s Originals Fine Jewelry Sale 

Gold, Sterling Silver, Diamonds,Watches, Gemstone Jewelry, 

Stainless Steel,Titanium and much, much more! 

St. Joseph Campus Main Lobby 

Tuesday, February 8, 7 am - 7 pm 

Memorial Campus McDowell Lobby 

Wednesday, February 9, 7 am - 7 pm 

Thursday, February 10, 7 am - 4 pm 

All proceeds from the Mission Gift and Bean Shops and the Volunteer Organization Special Fundraiser sales 

fund Mission Departments’ special projects and unbudgeted needs for the care of our patients. 


Know the warning signs of 

a heart attack: 

• Chest discomfort 

(uncomfortable pressure, 

squeezing, fullness or pain) 

• Discomfort in other 

areas of the upper body 

(arms, back, neck, jaw or 

stomach) 

• Shortness of breath 

with or without chest discomfort 

• Other symptoms: 

breaking out in a cold 

sweat, nausea or lightheadedness 

• Women are more likely 

than men to have shortness 

of breath, 

nausea/vomiting and back 

or jaw pain. 

Women’s most common 

symptom is chest discomfort. 

If you feel heart attack 

symptoms, call 911! Do 

not attempt to drive 

yourself to the hospital! 

Don’t delay... 

minutes matter! 

Holistic Staff Retreats 

Free to Mission staff 

Treat yourself to rejuvenation, selfgrowth 

and education. Mission’s 

Integrative Healthcare Department offers 

“Creating a Healing Environment,” a twoday, 

one-night seminar, free to Mission 

staffers. 

The importance of caring for yourself 

is stressed as an integral part of caring for 

others. Holistic retreats such as “Creating 

a Healing Environment” reward and nourish, 

teaching practical self-care and selfrenewal 

skills. 

Mission’s retreats are led by the 

Certified Holistic Nursing staff of the 

Integrative Healthcare department and 

are based on a curriculum designed by 

Lucia Thornton, RN, MSN, AHN-BC. 

For the past 15 years, Thornton has been 

involved with developing seminars for 

hospitals and communities that focus on 

optimal health and wellness and creating 

healing environments. She developed the 

Model of Whole-Person Caring which 

serves as a prototype for creating healing 

cultures within the workforce. 

The seminar is highly experiential and 

helps participants create patterns in their 

lives that are useful for personal and professional 

health and well-being. Held at 

beautiful, local retreat centers, staff have a 

chance to experience complementary 

therapies such as Healing Touch, massage 

therapy, aromatherapy, acupuncture, gentle 

chiropractics, yoga, tai chi, breathing 

exercises and many other evidence-based 

complimentary modalities for stress management 

and self-care. 

Retreats are held monthly. Staff can 

register in WebInservice under “Holistic 

Retreats.” Staff at Mission affiliates may 

register by calling the Integrative 

Healthcare Department at 213-1042. 


Celebrating Service in February 

40Years 

Barbara James 

35Years 

Carolyn Battle 

30Years 

Randy Bowman 

Gary Robinson 

25 Years 

Nancy Richter 

20 Years 

Barry Cochran 

Mark Darling 

Teague Delmas 

Wanda Ingle 

Annette Robinson 

Maria Sinard 

Christina Thompson 

Operating Room 

Inpatient Rehab 

Central Transport 

Radiation Therapy 

IV Therapy 

Information Technology 

Lab Memorial Stat 

Outpatient Rehab 

ASC 

HIM Transcription 

Pharmacy 

Child Devel. Center 

15 Years 

Jennifer Calloway 

Thornley Cary 

Kathleen Gier 

Judy Grindstaff 

Patrick Jackson 

Penny Ponder 

Stephen Rogers 

10 Years 

Cheryl Barnett 

Heather Brillhart 

Mark Crawford 

Thomas Denney 

Courtney Fields 

Cathy Grindstaff 

Susan Jones 

Theresa Kohl 

Pavel Lebed 

Sallie Paar 

Nicky Quillinan 

Brenda Sommer 

Alma Wilborn 

MCSD 

Cardiology Invasive 

Trauma Care Unit 

Food & Nutrition 

Information Technology 

Regional EMS 

Pharmacy 

Lab Memorial Stat 

6th Floor STJ 

CVPC 

Mitchell EMS 

4 South 

Critical Care 

MSICU (CNTH) 

4 South 

Environmental Services 

Outpatient Rehab 

Pediatric Psych 

Collections/Cash Mgmt. 

Metabolic Support 

5 Years 

Boyce Brown 

James DeGrave 

Carolina Erickson 

Carmen Funes 

Bryanna Gibbs 

Mark Harper 

Robin Harwood 

William Hudson 

Jason Keyes 

Judith Kovacs 

James Laird 

Deshelia Norris 

Kayla Powell 

Megan Riddle 

Robert Simpson 

Lisa Smith 

Brandolin Sprinkles 

Amy Stewart 

Nikolay Tikhonov 

Jay Van Ooteghem 

Laundry 

Wound/Ostomy 

Interpretive Svcs. 

Laundry 

9 Step Down 

Emergency Dept. 

Security 

Business Planning 

MCSD A3 West 

Laundry 

Staffing Pool 

Scheduling 

Mother/Baby 

General Surgery 

Materials Operations 

MSICU (MEM) 

Collections/Cash 

Mgmt. 

Nursing Informatics 

Environmental 

Services 

Neurosciences 

Cancer Center Campaign Surpasses 

$12 Million in Gifts 

Mission Healthcare Foundation has 

surpassed $12 million in contributions 

toward the construction of the hospital’s 

new outpatient cancer center, Foundation 

Board Chairman W. Leon Elliston, M.D., 

announced January 14. The campaign, 

which began in October of 2009, has 

received more than 400 contributions 

from individuals, family foundations and 

local businesses. The largest donation 

received is $5 million given by the North 

Carolina State Employees Credit Union. 

The grant from the Credit Union was the 

largest in their Foundation’s history as 

well as the largest single gift ever received 

by Mission Hospital. This gift, in combination 

with others, places the campaign 

at 80 percent of its $15 million dollar goal. 

“We are thrilled with the results to 

date,” said Peter Fontaine, campaign chair 

and cancer survivor. “We began this campaign 

knowing that it was a difficult time 

to raise money in our local economy, however, 

the positive response we’ve received 

from our community reflects the impact 

that this disease has on so many lives.” 

10 • Scope • February 4, 2011 

“We still have a significant amount of 

money yet to raise,” says Fontaine. “This 

is very hard work, but it is extremely 

rewarding to know that we can all play a 

role in enhancing the quality of cancer 

care for future generations of Western 

North Carolina families.” 

The new cancer center is a five-level, 

120,000 square foot outpatient facility on 

the north side of Mission’s Memorial 

Campus. It is scheduled for completion in 

early 2012. 

For more information on Mission 

Hospital’s Cancer program and how to 

contribute to the campaign, visit 

www.missioncancer.org.

Staff and volunteers are welcome to submit ads for “scope it out.” Please include your name and contact information.The ads themselves must include 

your home e-mail or phone number – not your work contact info. No names will be printed. Listings will appear once in the next available issue of 

Scope.To repeat the ad you must resubmit it.The deadline for each issue of Scope can be found on the last page of each edition. To place an ad, mail it to 

Marketing and Web Services, e-mail marketing@msj.org or fax it to 213-4812. All questions regarding ads should be directed to 213-4800. 

Cars and Motorcycles 

2008 Mini Cooper: Automatic, 2 D 

Hatchback, Panoramic Sunroof, tinted windows, 

36K with 100 K warranty remaining. 

Cream with black center stripes. Excellent 

cond. $16,900. Call 972-816-1349. 

2008 Hyundai Sonata GLS: Automatic, 

4 D Sedan, 50 K still in warranty, Sunroof, 4 

tires less than one year old, Silver. Excellent 

cond. $11,000. Call 972-816-1349 or 828- 

658-1297. 

2009 Jayco Pop-Up Camper: Sleeps 4, 

Full kitchen. Fully loaded. Used 4 times. 

$5,300. Call 828-658-1297 or 972-816-1349. 

1995 GMC Dump Truck: 5 speed 

transmission, 6.0 L (366 cu. in.) big block gas 

engine. No CDL required! All new tires! 

Off road type tires on rear. Steel dump is 

7.5 wide, 13.5 long, 2 ft high with cover and 

additional wood sides added and roll up 

cover.Will hold about 13 cubic yards. Great 

for mulch, brush, etc. 52,000 miles. Asking 

$12,600. Call Tom at 828-645-7930. 

2006 VW Golf Rabbit: Black; 70k miles. 

5-speed. Original owner, no accidents. 

$9500. Call Ryan Higgins at 828-699-0949. 

2007 Hyundai Sonata GLS: 4 Door 

Sedan, FWD,Automatic, Carolina Blue, 24/33 

mpg, gray cloth Interior, 55K miles. $10,500 

or best offer. Email 

chrisrobinson07@juno.com for pictures or 

call 828-206-0520. 

2005 Mercedes SLK Hard Top 

Convertible: 82,000 miles, well maintained, 

excellent condition. Silver with grey 

leather interior. $17,000. Call 828-275-7204 

for more info. 

Chevy 2 Door Sedan In Perfect 

Condition: Has about 3000 miles on it. 

Has a 305 High output V8, plus extras. 

Asking $24,000. Call 828-685-3976 before 

9:00 pm or call 828-243-8747 with any 

questions you may have. 

Homes and Land 

Nice Condo For Sale: $150,000. 15 

minutes from the hospital, very nice place to 

live, email saandune@gmail.com. 

6.8 Wooded Acres On Wonder Rd: 

In Leicester, 9 miles from Patton Ave. Several 

1 level living home sites possible. Nice, quiet 

neighborhood.Already divided into 2 lots of 

3.4 acres each. Lot prices are $55,300 and 

$65,300 or $110,000 for all 6.8 acres. Email 

tiresd@netscape.net for pictures & information 

or call 828-645-7930. 

Beautiful Views On South Facing, 

Gently Sloping Lots In Weaverville: 

1.3 acre to almost 2 acre lots with many 

hardwoods throughout. 1 level living home 

sites easily possible on all lots! New 

restricted subdivision 1.7 miles from 

Interstate I 26, Exit 15.Within 5 miles of 

shopping in Weaverville! Lots starting at 

$56,600. Email tiresd@netscape.net for pictures 

& information or call 828-645-7930. 

Land for Sale in Burke County: 19.5 

Acres. $10,000 per acre. Contact Miguel at 

828-505-4468. 

3 BR/2 BA Townhome For Sale In 

Arden/Airport Area: Very will maintained 

townhouse with upgraded stainless 

steel appliances and light fixtures. Hardwood 

in LR.Three levels with 2 bedrooms, 1 bath 

on 2nd level. 3rd bedroom and bath in finished 

basement. Private deck, covered front 

porch, attached tandem carport. Convenient 

to everything! Just 3 miles from Asheville 

Airport. Call Judy at 828-696-1942. 

$169,900. 

3 BR/1.5 BA, 1300 sq. ft.: Views of Mt. 

Pisgah; hardwood floors, heat pump & a/c, 

finished basement, garage, fenced yard, 0.5 

acre lot, move-in condition, $165,000. 

Candler. Call 828-667-5506. 

New Condos Available: Walking distance 

to downtown Weaverville. 2 and 3 

bedroom units available.All units include 

cherry cabinetry, granite countertops, crown 

molding, washer/dryer hookup, security 

entrance, very quiet and private. 2 bedroom 

units are $900 and three bedroom 2 story 

units are currently available for $1200. 

Building is located beside Weaverville Post 

Office in a large arts and crafts setting. Call 

828-450-5218. 

6 Acres Of River Front Property: 

Bat Cave NC minutes from Lake Lure and 

Asheville! Over 200 feet on river front! 

Asking $75,000. Call 828-243-8747. 

3 BR/3 BA: Wood flooring, carpeted bedrooms. 

Large open floor plan. Large finished 

basement makes for a great bonus 

room and or guest room. Gas fireplace. 6 

year-old home located in a quiet mountain 

neighborhood in Weaverville. Enjoy rocking 

on front or back porch. Oversized 2 car 

garage allows for ample storage. Just 20 minutes 

from downtown Asheville. $1000. 779- 

5265. 

South Asheville Home For Sale: 

Peaceful private wooded setting. Convenient 

to I-26 & I-40. 8 miles 

from Mission. 2 BR/2.5 BA with finished 

basement. 1653 sq. ft. on 0.47 acre lot. Fresh 

paint, new flooring, windows and garage 

doors. $164.000. Request showing with Jim 

Reid at Preferred Properties. MLS #470110. 

Please call 828-606-0590 or email jimreid@preferredprop.com. 

Household 

Full Size Mattress Set: Used only 2 

times in guest room. Brand new with 25 

year warranty. Still have the receipt. Super 

clean. $175.00. Call 828-658-1297. 

Cedar Chest: Measures 46 in. x 19 in. 

Height 15 in. Moving so must sell. $100. Call 

828-301-0880 or Email 

rosealie3252@gmail.com. 

Clothes Steamer: Asking $100. Moving 

so must sell. Call 828-301-0880 or E-mail 


Assorted Styles Of Children’s 

Chairs: Some are rocking chairs.Asking 

$30 each. Call 828-301-0880 or email 


Reclining Sofa And Loveseat With 

Upper Wood Trim: Grey/blue/tan fabric. 

$150.00. Email jj3682@hotmail.com. 

2 Matching Tan Upholstered 

Chairs: Swivel and rock. $100. E-mail 

jj3682@hotmail.com. 

Glass Octagon Table With 4 

Upholstered Arm Chairs With 

Wheels: $125. Email jj3682@hotmail.com. 

Unfinished Futon With Mattress: 

$125. Email jj3682@hotmail.com. 

Oak China/Curio Cabinet Lighted 4 

Doors Mirrored Back: $500. E-mail 

jj3682@hotmail.com. 

Miscellaneous 

Princess Cut Channel Set Band: Size 

8-1 ct total weight. 700.00. Paid $1400.00. 

Need to sell. Call 828-776-4616. 

Sixteen volumes of illustrated 

Family Circle Cook Books: Like new. 

Asking $25. Call after 5 pm. 828-686-1489. 

Hewlett-Packard Presario 8000 

Series Computer: With monitor, keyboard, 

mouse and printer.All in very good 

condition. $60.00. Call after 5 pm. 

828-686-1489. 

Looking To Rent 500-700 Square 

Feet Of Good Farm Land With 

Water Available: Anyone know a farmer 

preferably on the East side of town that 

might be interested in converting part or all 

of his farm to kitchen garden plots Call 

828-298-6161. 

Olympus Camera: Stylus Epic, zoom 80, 

all weather, quartz/date. Like new with case, 

original cost $118. Selling for $50. Call 828- 

686-1489 after 5 pm. 

Free Cellular One Cell Phone And 

Contract: I need to transfer to someone 

else at no cost to you. Great service in 

Asheville area, but will be moving out of 

state. Please call 828-777-5279 or 214-455- 

3811. 

Martha Washington Big Grand 

Piano: $500. Contact 828-396-3153. 

Scion XA Rubber Floor Mats: Lloyd 

Custom Mats. Brand new in box. $30. E-mail: 

zaracad9@yahoo.com. 

Color Printer UMAX Astra 122OU: 

Asking $200.00. Call 828-301-0880 or E-mail 

address rosealie3252@gmail.com. 

Black Aluminum Lounge Chair: 

Asking $75. Call 828-301-0880 or E-mail 


Pawleys Island Hammock Swing: 

Asking $30. Call 828-301-0880 or E-mail 


Pilates Power Gym: Includes push up 

bar & adjustable height. Never been 

used/still in box $350. 

Call 828-242-3663 or 828-277-4110. 

Women’s Dansko Shoes: Gabrielle 

Black, Nubuck Size 37 (about size 7).Very 

classy, feminine dress shoes, that I realized 

are too big.Worn about 4 times. New (from 

Discount Shoes) were about $90.Will sell 

for $45. Call 828-254-4055. 

Custom Built Home Gym: Can do 

squats, chin bar, dip bar, bench press, incline 

bench, behind neck press; 280 lbs on stack 

for lat pull-down, seated row, preacher curl, 

leg curl, leg extension, etc.; 350 lbs of 

olympic free weights with bar and EZ curl 

bar - Dumbbells from 5 to 70 lbs;Weight 

trees and racks for equipment;All in excellent 

condition; $1000. Call 828-712-7829. 

Wanted, Aquarium Supplies: Gravel 

vacuum, 50lbs of sand, wood/rock decorations 

(large & small), any chemicals/test kits 

(dechlorinator, ammonia, nitrate, ph booster, 

etc.); to name a few. 

eagleboarder08@gmail.com. 

Huge Stock Of Tupperware 

Products For Big Discounts: Past consultant 

clearing out over 30 boxes of tumblers, 

serving bowls, mixing bowls, huge 

bowls, pitchers, produce storage, lunch containers, 

microwave items, gadgets, misc. 

seals, and more. 828-683-9504 or 

Tupperplanet@yahoo.com. 

Pets 

Free Male Puppy: Black Lab/American 

Pit-bull (white) mix. Puppy is black and 

white. Born 11-5-10. He has all of his first 

shots and has been de-wormed. Contact 

Jamie at 828-779-2823. 

CKC Sharpei Puppies: Now taking 

deposits of $200, 3 blue males and 3 black 

males asking $650 for blues and $550 for 

black puppies. Call 828-243-8747 for more 

info. 

Services 

Competent, Reliable And 

Experienced Home Care For 

Seniors And Children: Asheville area. 

Call 828-275-5497. 

Quality Fire Wood At A 

Reasonable Price: All loads are a mixture 

of hardwood, mostly Oak. Prices in 

Buncombe County start at $60 with the 

wood being pitched off the truck at your 

residence. Stacking requires an additional 

fee.All loads are measured to ensure consistency; 

4ft x 8ft (1/3 cord). Call 828-527- 

7427 or 828-738-9758. Leave a message and 

I will return your call ASAP. 

Little Blessings Preschool: In 

Hendersonville is a 4 star, state licensed 

home daycare and now has openings for 18 

mo. -5yr olds. Call Christian at 828-243- 

8147. 

House cleaning by Brazilian Lady: 

Free estimates, spotless, professional and 

sparkling clean! Call Sandy or Kerrie at 828- 

231-9168. References upon request. 

Sports and Recreation 

Beautiful 3 BR/2 BA Log Home 

Vacation Rental In Saluda: Private 

setting on 3.5 acres with gorgeous mountain 

views. For pictures and more details visit 

www.peacefuleasyfeelingcabin.com. 20% discount 

off current rates for Mission employees 

and family. Email 

peacefuleasyfeeling@live.com for questions, 

bookings, etc. 

NASCAR’s Coke Zero 400 Package: 

(Formerly Pepsi 400) at Daytona 

International Speedway! July 1-4, 2011. 

Package includes: 3 night resort stay, personal 

concierge,VIP welcome reception, 2 tickets 

to Coke Zero 400, and transportation 

to/from race. All of this for just $1,200 per 

couple! The tickets are for the sprint tower 

seating. Contact Kelly White at 828-280- 

7864. 


Kaleidoscope 

Welcome New Staff! 

Chandler E. Jones, RN 

Orthopedics 

Kristin N. Pegg, CNA I 8th Floor (SJH) 

Sarah E. Bainbridge 

Administration 

Linda J. Metcalf Clinical Trials-Research Inst 

Stephanie S. Cox, RN 

CVPC 

Barbara A. Moncrief, RN 

CVPC 

Sarah L. Barton, RN 

CVOR 

Kathy F. Ostertag, RN ED Psych Eval Area 

Kimberly Young 

ED Psych Eval Area 

Connie C. Reed Emergency Department 

Ginger S. Griffin Environmental Services 

Karen J. Hartley Environmental Services 

Tiffany M. Rice Environmental Services 

Kyler A. Stalte Equipment Distribution 

Tracy A.Arroyo 

ER Registration 

Yazmin Escobedo 

Food & Nutrition 

Johannes M. Houtman Food & Nutrition 

Meagan W. Greathouse 

Heart Path 

Jayson L.Turner Information Technology 

Deborah M. Baker 

Lab ORH OP 

Amanda Looper 

Lab Phlebotomy 

Jill E. Jenkins Lab Transfusion Services 

Gary D. Miller 

Legal Services 

Sean M. Graham 

Madison EMS 

Kimberly E. Baker 

Medicaid Eligibility 

Sara N. Hollar Medical Center Coding 

Erin M. Freine, RN 

MCSD E5 Heart 

Lyn P. Morrow 

MSPC 

Jessica McCall 

MSPC 

Deborah W. Davis Mission Gift/Bean Shops 

Jennifer W. Hogan 

Mother Baby 

Jason B. Brown, RN 

PACU 

Deborah L. Gorham, RN 

PACU 

Virginia K. Hesse 

Pastoral Care 

Ashley C. DeMoss 

Pharmacy 

Michelle N. Gratzmiller 

Pharmacy 

Kendra J. Nagel, RN Pulmonary Medicine 

Caitlin J. Rafter, RN. Pulmonary Medicine 

Gloria A. Robinson 

Radiology CT 

Joseph D. Hildebran Radiology Nuclear Med 

Nathan J. Crosby 

Rehab Inpatient 

Stacie M. Litsenberger Rehab Inpatient 

Cynthia M. Roberto 


Palmyra C. Romeo 


Mary A. Mobley Revenue Cycle Mgmt 

Joseph Bass 

Security 

Andrea L. Cory 

Staffing Pool 

Beverly A. Lane, CNA I 

Staffing Pool 

Holly Palmer 

Staffing Pool 

Liston I.White 

Sterile Processing 

Jessica L. Skimmiehorn, CNA I Surgical Preop 

Becky B. Gaddis, CNA Trauma Care Unit 

Jessica R.Treadway, CNA I Trauma Care Unit 

Belinda J. Gregory Women Children Svc Admin 

Retirement 

Brenda Harrell, RN, of the 8th Floor, 

retired January 31 after more than 26 years of 

service. Congratulations! 

Sr. Carmen Cruz of Chaplain Services 

retired January 21 after 26 years of service. See 

the story on page 6. 

Achievements 

Karen Shaw, RN of Mission Children’s 

Specialists, has passed the Certified Pediatric 

Nurse (CPN) exam. 

Rita Hall, CPHM; Kathy Bryson,ACM, 

HNB-BC; Melissa Hanrahan, CNRN; and Kathy 

Poling,ACM, have all earned care management 

certifications in the past few months. 

Jamie Cardwell, MSN, RN, graduated in 

December from East Carolina. 

Amy Anderson, director of Accreditation, 

recently received her MBA from Western 

Carolina University. 

Ann Young, Mission VP/General Council, has 

been recognized as a member of the 2011 Legal 

Elite in the field of corporate law by Business 

North Carolina. 

Jonathan G. Edwards of the Laundry 

Department recently graduated from McDowell 

Technical College with a degree in Electrical and 

Electronics Technology. 

Tina Barnes, MSN, RN, of Nursing Practice, 

Education, and Research has successfully passed 

the Nurse Executive-Advanced board certification 

from the American Nurse Credentialing 

Center. 

Terri Queen, BSN, RN, and Chryste 

Krause, RN, both of the CVOR, have achieved 

their CNOR, Certified Nurse Operating Room. 

Gina Boyd-Woodard, RN, of CVOR 

Anesthesia Support, has graduated from Western 

Carolina University with her BSN. 

Karen Nicolai, RN, and Barbara 

Veilleux, RN, both of MCSD, have earned their 

PCCN certification. 

Mission shuttle driver Manget Taylor 

earned his GED by working with Mission’s HAT 

Program. 

Lisa Henson, RN, staff nurse in Coli Critical 

Care, attained her CCRN certification. 

Wanita Hightower, RN on Trauma Care 

graduated with her BSN from Western Carolina 

University. 

Ruth Jones, RN, Outpatient Infusion 

obtained her Oncology Nurse Certification. 

Melanie Pugh, RN, of the IV Team has 

earned her BSN. 

Debby McAnally, RN, has achieved her 

Pediatric Nurse (CPN) certification. She works in 

the Pediatric Endocrinology Clinic of Mission 

Children’s Specialists. 

Pharmacists Stephanie Holmes, PharmD, 

BCPS; Julie Creger, PharmD, BCPS; and 

Adam Landers, PharmD, BCPS, have passed 

their examinations and are now Board Certified 

in Pharmacotherapy. 

Debbie Guzik, RN, of the Spine Unit, has 

received her CCRN, Certified Neuroscience 

Registered Nurse. 

Alesia Carpenter, MSN, RN, Coordinator 

for the Simulation Lab; Julie Bell, MS, RN, CNS 

for Pediatrics; and Tonja Schroder, BSN, RN, 

Nurse Educator I, for Pediatrics, have been noti- 

fied that their abstract for a poster presentation 

about simulation training in the Pediatric ICU 

last October has been accepted at the10th 

Annual International Nursing Simulation/ 

Resource Centers Conference in FL, June 15-18. 

Sympathy 

The Mission Family extends sincere sympathy 

to staff members and volunteers who have 

recently lost loved ones. 

Patty Beachboard, HUC on 8th Floor, 

recently lost her uncle, Bud Capps 

If you or a co-worker has experienced the 

death of a loved one, and you would like to 

have it posted in Scope, please first contact 

Pastoral Care. 

Great 100 Nurses Nominations 

Due April 15 

Just a reminder that if you are planning to 

nominate an RN for Great 100 Nurses of North 

Carolina, the deadline for nominations is April 

15.You can learn more about the award at 

www.great100.org. Click on “nominations.” 

Coming Soon! Cerner Code Upgrade 

2010.02 with Enhanced Medication 

Reconciliation 

Be on the lookout for information regarding 

this new and improved Medication 

Reconciliation Process brought to you by the 

Cerner Code Upgrade effective March 16, 2011. 

Education will be available mid February via 

WebInservice. Please contact Karen 

Moseman at Karen.Moseman@msj.org if you 

have any questions. 

M I S S I O N H O S P I T A L 

You can subscribe to receive 

Scope online. Sign up for eNews 

on a number of topics at 

www.missionhospitals.org/enews. 

© 2011 

12 • Scope • February 4, 2011 

Scope is published twice monthly for the staff, physicians, 

volunteers and friends of Mission Hospital. This 

publication is produced by the Marketing and Web 

Services Department, Mission Hospitals, 509 Biltmore 

Avenue, Asheville, NC 28801. Phone: 828/213-4800. 

The deadline for the next Scope is February 7 for a 

February 18 distribution. If you have a story idea, 

department news or an important announcement to 

share, send it to Scope at jprchd@msj.org. 

Ads for Scope It Out should be sent to 

Marketing@msj.org or faxed to 213-4812. 

President and CEO 

Ronald A. Paulus, MD, MBA 

Director of Marketing and Web Services 

Janet Moore 

Editor 

Carole Donnelly 

Marketing and Web Services Staff 

Becky Brown, Ryan Chambers, 

Kathleen DesMarteau, Merrell Gregory, 

Robert Hackney, Amy Partilla, Ryan Perry, 

Michelle Rabell, and Alison Whipple 

Cartoonist 

Pete Adams

Scope Volume 16, #3 February 4, 2011.pdf - Mission Hospital ...

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