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Pool and Spa Guest Service Attendant - Eagle Crest Resort

Pool and Spa Guest Service Attendant - Eagle Crest Resort

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Job Description:<br />

<strong>Pool</strong> <strong>and</strong> <strong>Spa</strong> <strong>Guest</strong> <strong>Service</strong> <strong>Attendant</strong><br />

Job Overview<br />

The purpose of the <strong>Pool</strong> <strong>and</strong> <strong>Spa</strong> <strong>Guest</strong> <strong>Service</strong> <strong>Attendant</strong> position is to repair <strong>and</strong> maintain the<br />

aquatic facilities on the resort, including hot tubs in the rental management program. This<br />

position will provide outst<strong>and</strong>ing customer service to both our guests <strong>and</strong> owners. The position<br />

requires that the person be able to meet the physical dem<strong>and</strong>s of the job.<br />

General Responsibilities<br />

General maintenance <strong>and</strong> upkeep of water quality on all pools <strong>and</strong> spas.<br />

Use of chemicals, pool <strong>and</strong> spa equipment<br />

Maneuver up to 30 pounds<br />

Public contact <strong>and</strong> paperwork to track water quality<br />

Operate mechanical <strong>and</strong> motorized equipment.<br />

Be able to turn automatic irrigation controllers off <strong>and</strong> on.<br />

Work in adverse weather; cold/heat; rain/snow.<br />

Other duties as assigned.<br />

Job Qualifications<br />

Education <strong>and</strong> Experience:<br />

High school diploma preferred.<br />

At least five years experience in pool <strong>and</strong> spa repair <strong>and</strong> maintenance.<br />

Certification:<br />

Certified <strong>Pool</strong> & <strong>Spa</strong> Operator, or ability to obtain.<br />

Physical Requirements<br />

Required <strong>Pool</strong> <strong>and</strong> spa Operators License.<br />

Tech 1 <strong>and</strong> Tech 2 certification in pool <strong>and</strong> spa repair.<br />

Requires up-to-date knowledge of State of Oregon Health Codes <strong>and</strong> required equipment<br />

functions.<br />

Up-to-date knowledge of all pool <strong>and</strong> spa chemicals, water quality <strong>and</strong> sanitation<br />

requirements.<br />

Knowledge of water hydraulics <strong>and</strong> all plumbing associated with pools <strong>and</strong> spas.<br />

Efficient in all repair work for pool <strong>and</strong> spa equipment, including gas pool heaters, Eco Lab<br />

Systems, pumps, filters, lights <strong>and</strong> chlorinators.<br />

Basic electrical knowledge.<br />

1 Tuesday, June 19, 2012


Job Description:<br />

<strong>Pool</strong> <strong>and</strong> <strong>Spa</strong> <strong>Guest</strong> <strong>Service</strong> <strong>Attendant</strong><br />

FLSA Information<br />

Management Activities<br />

None<br />

Discretion/Independent Judgment<br />

As a <strong>Pool</strong> <strong>and</strong> <strong>Spa</strong> <strong>Guest</strong> <strong>Service</strong> <strong>Attendant</strong> you will be expected to work with Associates <strong>and</strong><br />

visitors to ensure satisfaction. A <strong>Pool</strong> <strong>and</strong> <strong>Spa</strong> <strong>Guest</strong> <strong>Service</strong> <strong>Attendant</strong> will have to take<br />

initiative <strong>and</strong> get creative in resolving challenges <strong>and</strong> involve a manager only when previous<br />

methods have been unsuccessful.<br />

ADA Information<br />

Physical Requirements<br />

Ability to speak <strong>and</strong> hear.<br />

Close vision, distance vision, color vision, peripheral vision, depth perception, <strong>and</strong> the<br />

ability to adjust focus.<br />

Frequent st<strong>and</strong>ing with some walking <strong>and</strong> sitting at times.<br />

Be able to work in a st<strong>and</strong>ing position for long periods of time (up to 5 hours).<br />

Be able to reach, bend, stoop <strong>and</strong> frequently lift up to 30 pounds <strong>and</strong> occasionally<br />

lift/move 50 pounds.<br />

Continual use of manual dexterity <strong>and</strong> gross motor skills with frequent use of bi-manual<br />

dexterity <strong>and</strong> fine motor skills.<br />

Working Conditions<br />

May be indoor or outdoor setting..<br />

Will be using a computer occasionally.<br />

While performing the duties of this job, the employee is frequently exposed to heat/cold<br />

from the mechanical equipment.<br />

The noise level in the work environment is usually moderate to loud.<br />

Will work near moving or mechanical parts.<br />

Varying schedule to include evenings, holidays <strong>and</strong> extended hours as business dictates.<br />

2 Tuesday, June 19, 2012

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