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Building Health Management Information Systems in Egypt - PHRplus

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The same three facility management applications be<strong>in</strong>g modified and tested by DDM for<br />

the BTS could also serve the needs of the HIS, replac<strong>in</strong>g many forms and provid<strong>in</strong>g value to data<br />

providers. The relationship of facility management systems to hierarchical <strong>in</strong>formation systems<br />

like the HIS and BTS, and the role of the private sector <strong>in</strong> provid<strong>in</strong>g them is discussed <strong>in</strong> Chapters<br />

4 and 5.<br />

In addition to the BTS, DDM has developed several other spreadsheet systems. These<br />

<strong>in</strong>clude an elaborate system for detailed cost<strong>in</strong>g of <strong>in</strong>dividual health care facilities, and a system<br />

for analyz<strong>in</strong>g and track<strong>in</strong>g budgets for Chapter 3 (Bab III) <strong>in</strong>vestment projects. These<br />

applications have been developed entirely by DDM staff <strong>in</strong> the Directorate of Plann<strong>in</strong>g. Their<br />

impressive spreadsheet application development skills are largely self-taught, beg<strong>in</strong>n<strong>in</strong>g with<br />

reverse eng<strong>in</strong>eer<strong>in</strong>g the BTS phase one application. Development of these applications <strong>in</strong> Quattro<br />

Pro is unfortunate. Versions of Microsoft Excel with similar capabilities are now available <strong>in</strong><br />

Arabic and dom<strong>in</strong>ate the market. Future development work should be done <strong>in</strong> Microsoft Excel.<br />

3.4 <strong>Health</strong> Insurance Organization (HIO)<br />

Automation efforts <strong>in</strong> the <strong>Health</strong> Insurance Organization have focused on register<strong>in</strong>g and<br />

authoriz<strong>in</strong>g beneficiaries and basic facility management systems. Work began with a pilot project<br />

<strong>in</strong> the late 1980's. The current contract<strong>in</strong>g team, lead by MAXIMUS and <strong>in</strong>clud<strong>in</strong>g Chemonics<br />

and Arabsoft, began work <strong>in</strong> 1993. The overall objectives of the effort have been to improve<br />

access to and quality of HIO services, and to reduce their cost.<br />

Software modules developed under the project <strong>in</strong>clude the follow<strong>in</strong>g:<br />

> Beneficiary Registration<br />

> Medical Records<br />

> Admission/Discharge/Transfer<br />

> Periodic Medical Exam<strong>in</strong>ation<br />

> Cost Account<strong>in</strong>g<br />

> Drug Control<br />

> Contracted Pharmacy<br />

> Contracted Providers<br />

> Medical Quality Assurance<br />

> <strong>Management</strong> Report<strong>in</strong>g<br />

Entities to be automated <strong>in</strong>clude pharmacies, polycl<strong>in</strong>ics, hospitals, branch offices, and<br />

HIO headquarters. Much effort has been focused on the problem of beneficiary registration and<br />

authorization. This requires check<strong>in</strong>g the number on a patient's identification card aga<strong>in</strong>st a<br />

central database. The size of the database, which conta<strong>in</strong>s entries for millions beneficiaries, and<br />

the need for polycl<strong>in</strong>ics and hospitals to get a quick answer, presents special problems. The<br />

MAXIMUS team segmented the database among branch offices and implemented on-l<strong>in</strong>e queries<br />

through the EGYPTNET X.25 network. If necessary, an additional query is made aga<strong>in</strong>st a<br />

complete master database at HIO headquarters. Figure 1 illustrates the basic architecture of the<br />

system.<br />

The MAXIMUS team estimated the capacity requirements of the beneficiaries database<br />

and the overall scale of the system and selected Oracle database software as the foundation. With<br />

more than 60 percent of the World database market, and mature multiplatform product, it was a<br />

3.0 Exist<strong>in</strong>g Projects 13

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