MENTORING QUESTIONNAIRE EVALUATION REPORT Answers ...

MEENNTTORRI IINNG Quueesst tti iioonnnnaai iir ree AAnnaal llyyssi iiss
4. Competences
The questionnaire asked respondents to identify competences broken down into three
categories: knowledge, skills and qualities.
4.1 Knowledge
The most important knowledge identified by the sample (81%) was that mentors needed knowledge
of the mentee and their problems.
Ranked at a second level were the following but it should be noted the each of these knowledge
competencies only received 4% of responses:
Knowledge of the role of agencies and services, organisations and policies in the
field of inclusion, employment and training.
The knowledge of the local resources for training, inclusion and employment.
Understanding the world of business and enterprise
No respondents felt that knowledge of the current and future economic profile of the area was
important in their role as a mentor.
4.2 Skills
Respondents were asked to indicate the four most important skills required by mentors. Five of the
predetermined skill sets were identified in the top four as detailed below:
Ability to motivate, organise and enthuse mentees (87%)
Communication skills (85%)
Research and use information (44%)
Interview techniques (41%)
Evaluate (41%)
12 respondents identified other skills, which were not contained in the list and included:
Development of support networks, being non-judgmental and respecting confidentiality.
4.3 Qualities
Respondents were asked to indicate the seven main qualities required by mentors. The top seven
qualities identified were: listening, patience, capacity to empathise, diplomacy, capacity to adapt to
changes and capacity to adapt to various mentees and various environments as well as to changes
in these environments.
100% of the sample felt that listening was in the list of seven main qualities
82% felt that Patience was also one of the top 7 qualities
The seven least popular qualities all attracted less than 10% of responses each and were:
dynamism, entrepreneurial spirit, rigour, intelligence, autonomy, pedagogy and pragmatism.
Scotland Final Report
9/23