Intercultural Mediation and Communication in Hospitals ... - e-SPICES

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9.6. Nurses • Try to solve communication problems themselves first: only ask for help when absolutely necessary • Rely on a colleague who speaks the language • Frequently make use of the language database • Make less use of intercultural mediators, not always aware of existence of this service • May rely on sign language
9.7. 97 Patient’s own interpreter • Child, relative, friend,... • Usually migrants who have been in Belgium for a relatively long period of time • May be problematic
Page 1 and 2: Intercultural Mediation and Communi
Page 3 and 4: Intercultural mediation and communi
Page 5 and 6: Intercultural mediator vs. Social i
Page 7 and 8: Intercultural mediating in practice
Page 9 and 10: Why intercultural mediation Importa
Page 11 and 12: Why intercultural mediation • Asp
Page 13 and 14: Why intercultural mediation • Eth
Page 15 and 16: Why intercultural mediation ◦ Que
Page 17 and 18: 3. History Intercultural mediation
Page 19 and 20: 4. Intercultural mediation in Bruss
Page 21 and 22: 4.2. Ciré = Coordination and Initi
Page 23 and 24: 5. Training Intercultural Mediators
Page 25 and 26: 5.2. Interactie-Academie VZW (Antwe
Page 27 and 28: 6. Research in three hospitals •
Page 29 and 30: 7. Brugmann Hospital • 2005 • I
Page 31 and 32: UZ Brussels Intercultural lcommunic
Page 33 and 34: UZ Brussels Examples intercultural
Page 35 and 36: Sint-Pieters Hospital • Languages
Page 37 and 38: 9.1. Appointment in advance • Usu
Page 39 and 40: 9.3. 93 Database • Languages spok
Page 41: 9.5. 95 Embassy • When no staff i
Page 45 and 46: Patient’s own interpreter • Fam
Page 47 and 48: Turkish women and pregnancy consult
Page 49 and 50: References • De Muynck, A., Timme

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