Intercultural Mediation and Communication in Hospitals ... - e-SPICES
Intercultural Mediation and Communication in Hospitals ... - e-SPICES
Intercultural Mediation and Communication in Hospitals ... - e-SPICES
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<strong>Intercultural</strong> mediator vs. Social <strong>in</strong>terpreter<br />
<strong>Intercultural</strong><br />
mediator<br />
Social li<br />
<strong>in</strong>terpreter<br />
Mi i t f ilit t • Mission: i to transfer<br />
communication <strong>and</strong> solve<br />
communication problems messages as complete<br />
by dissolv<strong>in</strong>g <strong>in</strong>g the causes for<br />
<strong>and</strong> accurate as<br />
miscommunication:<br />
possible<br />
l<strong>in</strong>guistic, cultural,…<br />
P l i i<br />
• Cannot add or omit<br />
<strong>in</strong>fo<br />
(emotional) support to<br />
• On site <strong>in</strong>terpret<strong>in</strong>g<br />
patients, report<strong>in</strong>g<br />
problems, report<strong>in</strong>g<br />
<strong>and</strong> telephonic<br />
racism/discrim<strong>in</strong>ation,...<br />
<strong>in</strong>terpret<strong>in</strong>g<br />
• Mission: to facilitate<br />
• Partly <strong>in</strong>terpret<strong>in</strong>g<br />
• Other activities: offer<strong>in</strong>g
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