Intercultural Mediation and Communication in Hospitals ... - e-SPICES
Intercultural Mediation and Communication in Hospitals ... - e-SPICES
Intercultural Mediation and Communication in Hospitals ... - e-SPICES
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<strong>Intercultural</strong> mediat<strong>in</strong>g <strong>in</strong> practice<br />
• More than guid<strong>in</strong>g <strong>in</strong> a foreign language<br />
• Creat<strong>in</strong>g trust between medical practitioner<br />
i<br />
<strong>and</strong> patient<br />
• Interpret<strong>in</strong>g language g <strong>and</strong> ‘culture’<br />
• Solv<strong>in</strong>g conflicts between staff <strong>and</strong> patient<br />
• Provid<strong>in</strong>g <strong>in</strong>fo on culture patient <strong>and</strong> staff
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