Wednesday, 19 May 2010

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IATA Ground Operations Manual (IGOM) Strategic Value & Simplification AHM will remain the high level guideline document IGOM will simplify SOPs & Operational processes IGOM shall be available to airlines, GSPs and regulators Simplification saves cost but it is necessary to assess the total industry benefits of standardisation IGHC 24 16-19 May 2010
IATA Ground Operations Manual (IGOM) Provisional Timescale Form Task Force by end of May 2010 Significant deliverables by end of 2010 Responsibility is within the Task Force Proposed and coordinated by the Project Leader Analogous ISAGO GOSM IGHC 25 16-19 May 2010
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Ground Damage Prevention, Key Eleme
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IATA Ground Damage Prevention: Lear
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Aircraft damage : some facts • Ai
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IATA Ground Damage Task Force • S
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Some observations • Damage data i
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Global Safety Information Centre -
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What does the BA data tell us Numbe
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What happens to someone who reports
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Before blaming your people consider
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What not to expect or accept! I was
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Can you reduce cost and improve saf
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Damage Example - 747 Hold 5 24
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AIRBUS - DOOR 2L 26
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Some fixes can be simple. Cheap mod
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ISAGO IATA Safety y Audit for Groun
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IATA Safety Audit for Ground Operat
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ISAGO Standards & Recommended Pract
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Reduce And Share Audits Benefit for
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Planning on future benefit • Inte
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Questions 42
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• Summary of DGS performance - Ke
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Injury Rates Per 100 Full time equi
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Damages 120 100 97 80 71 60 40 55 4
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Safety - Corporate Documentation Sa
Page 52 and 53: Safety, Security & Compliance • S
Page 54 and 55: IATA / ISAGO • Port of Seattle -
Page 56 and 57: Closing • DGS believes in working
Page 58 and 59: ISAGO Program Status As of 14th May
Page 60 and 61: ISAGO Audit Pool : 41 member airlin
Page 62 and 63: 2009 ISAGO Audits 120 100 80 60 40
Page 64 and 65: Since 2008, 174 audits have been pe
Page 66 and 67: Audits cover the world’s BIGGEST
Page 68 and 69: Testimonial Cont.... • “ ISAGO
Page 70 and 71: Testimonial Cont….. We could not
Page 72 and 73: National Aviation Authorities List
Page 74 and 75: Airport Authorities List of support
Page 76 and 77: ISAGO Registry Update as of 14 th M
Page 78 and 79: Afternoon Networking Coffee Break a
Page 80 and 81: Managing Costs the Risk Management
Page 82 and 83: IMPROVE THE RISK PROFILE Who are th
Page 84 and 85: IMPROVE THE RISK PROFILE ISAGO is i
Page 86 and 87: IMPROVE THE RISK PROFILE IATA-led i
Page 88 and 89: INSURANCE PROGRAM How does a GSP pa
Page 90 and 91: INSURANCE PROGRAM Insurer responsib
Page 92 and 93: Introducing the New Tool to Deliver
Page 94 and 95: IATA Ground Operations Manual (IGOM
Page 104: Moderator Closing Remarks and Close
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Wednesday, 19 May 2010

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