Wednesday, 19 May 2010

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INSURANCE PROGRAM How does a GSP participate Commit to becoming registered under the ISAGO audit program IATA Risk Management & Insurance Page 10
INSURANCE PROGRAM Airline responsibilities as an insurance buyer Support the ISAGO audit as well as the insurance program Make sure that GSPs have coverage in line with industry standards Make sure that GSPs have reasonable limits of liability (most airlines seek $300m) Conduct credit checks IATA Risk Management & Insurance Page 11
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Ground Damage Prevention, Key Eleme
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IATA Ground Damage Prevention: Lear
Page 6 and 7:
Aircraft damage : some facts • Ai
Page 8 and 9:
IATA Ground Damage Task Force • S
Page 10 and 11:
Some observations • Damage data i
Page 12 and 13:
Global Safety Information Centre -
Page 14 and 15:
What does the BA data tell us Numbe
Page 16 and 17:
What happens to someone who reports
Page 18 and 19:
Before blaming your people consider
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What not to expect or accept! I was
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Can you reduce cost and improve saf
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Damage Example - 747 Hold 5 24
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AIRBUS - DOOR 2L 26
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Some fixes can be simple. Cheap mod
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ISAGO IATA Safety y Audit for Groun
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IATA Safety Audit for Ground Operat
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ISAGO Standards & Recommended Pract
Page 38 and 39: Reduce And Share Audits Benefit for
Page 40 and 41: Planning on future benefit • Inte
Page 42 and 43: Questions 42
Page 44 and 45: • Summary of DGS performance - Ke
Page 46 and 47: Injury Rates Per 100 Full time equi
Page 48 and 49: Damages 120 100 97 80 71 60 40 55 4
Page 50 and 51: Safety - Corporate Documentation Sa
Page 52 and 53: Safety, Security & Compliance • S
Page 54 and 55: IATA / ISAGO • Port of Seattle -
Page 56 and 57: Closing • DGS believes in working
Page 58 and 59: ISAGO Program Status As of 14th May
Page 60 and 61: ISAGO Audit Pool : 41 member airlin
Page 62 and 63: 2009 ISAGO Audits 120 100 80 60 40
Page 64 and 65: Since 2008, 174 audits have been pe
Page 66 and 67: Audits cover the world’s BIGGEST
Page 68 and 69: Testimonial Cont.... • “ ISAGO
Page 70 and 71: Testimonial Cont….. We could not
Page 72 and 73: National Aviation Authorities List
Page 74 and 75: Airport Authorities List of support
Page 76 and 77: ISAGO Registry Update as of 14 th M
Page 78 and 79: Afternoon Networking Coffee Break a
Page 80 and 81: Managing Costs the Risk Management
Page 82 and 83: IMPROVE THE RISK PROFILE Who are th
Page 84 and 85: IMPROVE THE RISK PROFILE ISAGO is i
Page 86 and 87: IMPROVE THE RISK PROFILE IATA-led i
Page 90 and 91: INSURANCE PROGRAM Insurer responsib
Page 92 and 93: Introducing the New Tool to Deliver
Page 94 and 95: IATA Ground Operations Manual (IGOM
Page 104: Moderator Closing Remarks and Close
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Wednesday, 19 May 2010

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