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Framework for Internal Control Systems in Banking Organisations

Framework for Internal Control Systems in Banking Organisations

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transactional, strategic and reputational issues, such problems could cause serious difficulties<br />

<strong>for</strong> banks and even jeopardise their ability to conduct key bus<strong>in</strong>ess activities. This potential<br />

requires the bank to establish bus<strong>in</strong>ess resumption and cont<strong>in</strong>gency plans us<strong>in</strong>g an alternate<br />

off-site facility, <strong>in</strong>clud<strong>in</strong>g the recovery of critical systems supported by an external service<br />

provider. The potential <strong>for</strong> loss or extended disruption of critical bus<strong>in</strong>ess operations requires<br />

an <strong>in</strong>stitution-wide ef<strong>for</strong>t on cont<strong>in</strong>gency plann<strong>in</strong>g, <strong>in</strong>volv<strong>in</strong>g bus<strong>in</strong>ess management, and not<br />

focused on centralised computer operations. Bus<strong>in</strong>ess resumption plans must be periodically<br />

tested to ensure the plan’s functionality <strong>in</strong> the event of an unexpected disaster.<br />

Pr<strong>in</strong>ciple 9: An effective <strong>in</strong>ternal control system requires effective channels of<br />

communication to ensure that all staff fully understand and adhere to policies and<br />

procedures affect<strong>in</strong>g their duties and responsibilities and that other relevant<br />

<strong>in</strong><strong>for</strong>mation is reach<strong>in</strong>g the appropriate personnel.<br />

34. Without effective communication, <strong>in</strong><strong>for</strong>mation is useless. Senior management of<br />

banks need to establish effective paths of communication <strong>in</strong> order to ensure that the necessary<br />

<strong>in</strong><strong>for</strong>mation is reach<strong>in</strong>g the appropriate people. This <strong>in</strong><strong>for</strong>mation relates both to the<br />

operational policies and procedures of the bank as well as <strong>in</strong><strong>for</strong>mation regard<strong>in</strong>g the actual<br />

operational per<strong>for</strong>mance of the organisation.<br />

35. The organisational structure of the bank should facilitate an adequate flow of<br />

<strong>in</strong><strong>for</strong>mation - upward, downward and across the organisation. A structure that facilitates this<br />

flow ensures that <strong>in</strong><strong>for</strong>mation flows upward so that the board of directors and senior<br />

management are aware of the bus<strong>in</strong>ess risks and the operat<strong>in</strong>g per<strong>for</strong>mance of the bank.<br />

In<strong>for</strong>mation flow<strong>in</strong>g down through an organisation ensures that the bank’s objectives,<br />

strategies, and expectations, as well as its established policies and procedures, are<br />

communicated to lower level management and operations personnel. This communication is<br />

essential to achieve a unified ef<strong>for</strong>t by all bank employees to meet the bank’s objectives.<br />

F<strong>in</strong>ally, communication across the organisation is necessary to ensure that <strong>in</strong><strong>for</strong>mation that<br />

one division or department knows can be shared with other affected divisions or departments.<br />

E. Monitor<strong>in</strong>g Activities and Correct<strong>in</strong>g Deficiencies<br />

Pr<strong>in</strong>ciple 10: The overall effectiveness of the bank’s <strong>in</strong>ternal controls should be<br />

monitored on an ongo<strong>in</strong>g basis. Monitor<strong>in</strong>g of key risks should be part of the daily<br />

activities of the bank as well as periodic evaluations by the bus<strong>in</strong>ess l<strong>in</strong>es and <strong>in</strong>ternal<br />

audit.<br />

36. S<strong>in</strong>ce bank<strong>in</strong>g is a dynamic, rapidly evolv<strong>in</strong>g <strong>in</strong>dustry, banks must cont<strong>in</strong>ually<br />

monitor and evaluate their <strong>in</strong>ternal control systems <strong>in</strong> the light of chang<strong>in</strong>g <strong>in</strong>ternal and

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