ITIL - itSMF International

itSMF UK news
itSMF global plans
International meetings to decide focus
The itSMF International Executive
Board has a raft of ‘innovative
initiatives’ planned for 2008,
including the introduction of
virtual meetings for chapter
representatives.
Meeting in April, the Board also
scheduled its meetings for the
year, with the dates of 30th July in
Tokyo and 11th September in San
Francisco following the respective
Japanese and American
itSMF conferences.
The first Chapter Leadership
Conference (CLC) is scheduled to
take place this November in the UK
following the itSMF UK Conference
and preceding the Annual General
Meeting on 14th November. The
CLC will provide support and
resources for emerging, growing
and established itSMF Chapters.
There are several countries hoping
to be approved as Chapters this
year with many more individuals
registering an interest within
their country.
itSMF International is planning
to produce a monthly update of
news, developments, initiatives
and service portfolios, which will
be sent to all Chapters. n
Competition begins
for the ultimate
prize: itSMF Awards
The expansion of the itSMF Awards last year
has added more prestige for the winners
The race is on to see who will
win the coveted 2008 itSMF UK
Awards. The most prestigious
award programme in the industry
was expanded successfully last
year, with the addition of two new
accolades - Trainer of the Year and
Submission of the Year - which
were won by John Griffiths and
Julie MacMillan respectively. With
the standard of entries improving
year-on-year, the fight for these and
the other awards will be tough.
For more information on the Trainer
and Submission Awards, as well as
the Service Management Champion,
Project of the Year and Innovation
of the year, conntact:
Kim.May@itSMF.co.uk
One, two and three day delegate
packages are now available with
and without accommodation for
the 17th Annual Conference at the
Birmingham Hilton Metropole,
which opens on 10th November
2008. The final presentations
have now been chosen for the six
streams and the full Conference
program is available online at
www.itsmf.co.uk/conference as
well as the price list and booking
forms for delegates, stands and
sponsorship. Members are
reminded to book soon to take
advantage of member’s discount
and to ensure they don’t miss out
on this year’s premier event for IT
service management. n
What can
we interest
you with
itSMF gets personal with the membership
The new online itSMF UK
membership database offers
users the chance to keep up to
date on those areas of service
management they most want to
hear about. The service offers
updates to itSMF members based
on their interests in topics such
as ISO/IEC 20000, outsourcing,
and business continuity.
Members can update their
profile to ensure they don’t miss
out on the latest news, by visiting
www.itsmf.co.uk and logging on
by using their e-mail address and
password. Once logged on, users
click on ‘Manage My Personal
Details’ and select ‘Options’. This
page lets members ensure that
the information received from
itSMF UK is personalised to
their needs. n
SERVICETALK july 2008