Spring 2011: FMH Emergency Services - Frederick Memorial Hospital

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The FMH Pediatric Emergency Department A trip Katherine Murray, Director of Women’s and Children’s Services, Dr. Robert Wack, Medical Director, Pediatric Services and Christie Bussard, Manager of Pediatric Services. to the emergency room with a sick child has become a little less stressful since the opening last year of the FMH Pediatric Emergency Department. According to FMH Director for Women’s and Children’s Services Katherine Murray, RN, MSN, the Pediatric Emergency Department was created to meet the most common emergency medical needs of pediatric patients in an environment that is quiet, calm and secure. “There are some very specific illnesses, injuries and conditions that affect children that we will continue to treat in the traditional ER,” explains Murray, “but the vast majority of patients from birth through age 17 can be treated in our new Pediatric Emergency Department.” An expanded version of the Bess & Frank Gladhill KidZone, the Pediatric Emergency Department is open 24 hours a day, 7 days a week to meet the unique needs of children from newborns to adolescents. Led by Dr. Robert Wack, FMH Medical Director for Pediatric Services, a team of pediatricians, nurses and other technicians provide round-the-clock, familycentered care. The new wing serves, on average, 20 to 50 child patients each day, or an average of 1,000 per month, according to Christie Bussard, RN, nurse manager of the department. WellAware | Spring 2011 | page 6 A new Pediatric Inpatient Unit is located on the same floor as the Pediatric ED, making the transition smoother and less traumatic for children and families who need to stay overnight. An extension of the original KayLo Pediatric Unit funded by the Nora Roberts Foundation, the new pediatric inpatient unit is staffed by the same specialists who began the child’s care in the emergency setting. “We made a point of co-locating the Pediatric Emergency and Inpatient Departments to maximize continuity of care, and to make admissions, when needed, less stressful for patients and their families,” says Bussard. For children who are not in isolation, there’s a well-stocked playroom full of toys and games to help pass the time prior to discharge. There are even rolling carts with TVs, DVDs and video games that can be moved into patients’ rooms. “There are a lot of kid-friendly details that make the space pleasant and enjoyable for our patients, but the most important aspect of the FMH Pediatric Emergency Department is the staff,” says Dr. Wack. “Every one of us is a pediatric specialist, and we have all chosen to work on a unit dedicated to the care of children.”
Because Little Things Mean a Lot! S ix-year-old Adyn Isemann doesn’t get sick often, and when she does, it’s usually a 24-hour bug. But her last bout with an intestinal virus several months ago was a definite exception to that rule. “She came home from school on a Thursday feeling sick, and went straight to sleep,” says her mother, Jen Isemann of Thurmont. “During the night, her fever spiked and she couldn’t keep anything down—not even the smallest sips of water. The next morning, her pediatrician sent us straight to the FMH Emergency Room.” With two other children—Camryn, 9, and Peyton, 5, Jen and her husband Brian had made many trips to various emergency Jennifer Isemann with 6-year-old daughter Adyn. rooms over the years. “We probably had more experience than most parents with traditional ERs,” said Jen. “I had no idea how pleasantly surprised I was about to be. I didn’t know there was a Pediatric Emergency Department at FMH until I walked through the door with Adyn in my arms, and a whole kid-friendly approach sprung immediately into action. Wow.” “ “ Another Family Heard From... One of the first things that impressed her was how quickly Adyn was evaluated. In less than 10 minutes, they were settled in a private, kid-friendly room. “As listless as Adyn was, she smiled when she saw that the nurses who would be taking care of her had written her name along with theirs on the whiteboard in her room,” said Jen. “While a child is sick and scared, those little things mean a lot!” “I wanted to thank everyone at FMH Immediate Care, the check-in desk at the Emergency Room, and the entire staff of the FMH Pediatric Emergency Unit for the excellent care my son, Brett, received after he fell while ice skating. I was very impressed with the speedy service and excellent care they gave him. I wish I had everyone's names, but I can tell you that someone was always with him, and that they explained everything they were doing. Everyone was very kind and helpful. Thank you so much for making a very unpleasant situation much better for my son!” --Debbie Ingram Jen said she felt immediate confidence in the FMH Pediatric Emergency Department because the entire care team--from the attending physicians to the nurses to the technicians and aids-- specialize in caring for children. In addition, the equipment—from blood pressure cuffs to IV kits—is perfectly sized to make taking care of children from birth through adolescence easier and more accurate. “Having a child admitted to the hospital through the Emergency Room is always going to be stressful. But it's far less so when you know that the people who are going to be taking care of your child are pediatric specialists. That should be a huge comfort to Frederick County parents. I know it made a huge difference for us. " --Jen Isemann WellAware | Spring 2011 | page 7
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Spring 2011: FMH Emergency Services - Frederick Memorial Hospital

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