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14<br />
Troubleshooting<br />
Problem<br />
Ticket jam<br />
Bad print<br />
quality<br />
No LEDs<br />
Poor Color<br />
Solution<br />
• Open ticket cover to clear jam in burst<br />
chamber<br />
• Clean print head<br />
• Check flex cable connections<br />
• Refer to Printer Status LED section for<br />
LED status errors<br />
• Check for two color ticket stock<br />
• Check dipswitch position 8 (color active<br />
“ON”)<br />
Main Controller Board Connections — see figure 1<br />
Fig. 1