Printrex 980 Operator's Guide - TransAct

Appendix B: Frequently Asked Questions
Defect Recovery Procedures
Vertical White Streak or Faint Image
Cause Procedure Check Item Action
Ink Supply 1 Carry out Light Cleaning, Medium End
System
Cleaning, and Strong Cleaning 2 or 3
times for each cleaning, and then check
that the defect has been recovered.
Ink Supply 2 Carry out Ink Loading, and then check End
System
that the defect has been recovered
Printhead 3 Carry out Printhead face cleaning, and
then check that the defect has been
recovered.
End
Purge Unit 4 Blade, cap, or cap base is contaminated
with dust or foreign matter, or it is
scratched or deformed.
Printhead 5 Replace Printhead, and then check that
the defect has been recovered.
Print Module 6 Replace Print Module, and then check
that the defect has been recovered.
Printer
Controller
PCB
7 Replace Printer Controller PCB, and then
check that the defect has been
recovered.
Replace Purge
Unit.
Void or Abnormal Discharge (Test Printing Result: NG)
Cause Procedure Check Item Action
Connection of 1 Proceed reconnection recovery *1, and End
Printhead to
Printhead
Relay PCB
then check that the defect has been
recovered.
Flexible
Cable
2 The connector of Flexible Cable is not
connected securely.
Connect it
properly.
3 Flexible Cable has a defect such as Replace
Printhead
Relay PCB
disconnection, crack, or ink adhesion.
4 Replace Printhead Relay PCB, and then
check that the defect has been
recovered.
Printhead 5 Replace Printhead, and then check that
the defect has been recovered.
Printer
Controller
PCB
6 Replace Printer Controller PCB, and then
check that the defect has been
recovered.
Print Module 7 Replace Print Module, and then check
that the defect has been recovered.
End
End
End
Flexible Cable
End
End
End
End
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